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Azure customer usage attribution (CUA) - report or validate it is working?
Per this article - https://learn.microsoft.com/en-us/partner-center/marketplace-offers/azure-partner-customer-usage-attribution#example-azure-powershell If we use Azure PowerShell along with the ISV/SDC's Tracking GUID (created earlier in Partner Centre), to provision Azure VM's and other resources in end-customer tenants directly related to our IP as an ISV/SDC - how do we report or validate that this CUA is working?SolvedMicrosoft Marketplace offer live? Make it shine. 🌟
App Advisorgives you the fastest path from listing to momentum: clear steps to optimize, promote, and convert on Microsoft Marketplace. Get the practical, step‑by‑step guidance in our new post - then open App Advisor to put it into action. 🔗 Learn more here.Marketplace trainings and events calendar
Welcome to our calendar for accessing upcoming Marketplace trainings and events - and links to recent resources. This page is a go-to resource for discovering training sessions and events designed specifically for software development companies related to Microsoft Marketplace. Whether you’re building innovative solutions or publishing to the commercial marketplace, you’ll find content that helps you stay ahead in today’s fast-moving tech landscape. We’ve organized dedicated areas for Partners and Customers, making it easy to find sessions most relevant to your needs. Some events are upcoming, while others are past recordings that remain highly valuable for learning and growth. This page will be updated frequently with new opportunities, so be sure to subscribe for notifications. Instructions for subscribing are provided at the bottom of this post. Explore the upcoming AI events below, revisit past sessions, and feel free to comment with any questions! Partner and Channel Partner sessions Upcoming sessions Date Time Area Title Description Link 01/21/26 8:30 AM PST Office Hours Marketplace Office Hours for Partners Tune in for updates, insights, and live Q&A to help you sell through the Microsoft Marketplace. Specific topic TBD Marketplace office hours for partners: January 2026 - Microsoft Marketplace Community 02/18/26 8:30 AM PST Office Hours Marketplace Office Hours for Partners Tune in for updates, insights, and live Q&A to help you sell through the Microsoft Marketplace. Specific topic TBD https://techcommunity.microsoft.com/event/marketplacecommunityeventscalendar/marketplace-office-hours-for-partners-february-2026/4478916 03/18/26 8:30 AM PST Office Hours Marketplace Office Hours for Partners Tune in for updates, insights, and live Q&A to help you sell through the Microsoft Marketplace. Specific topic TBD https://techcommunity.microsoft.com/event/marketplacecommunityeventscalendar/marketplace-office-hours-for-partners-march-2026/4478918 04/15/26 8:30 AM PST Office Hours Marketplace Office Hours for Partners Tune in for updates, insights, and live Q&A to help you sell through the Microsoft Marketplace. Specific topic TBD https://techcommunity.microsoft.com/event/marketplacecommunityeventscalendar/marketplace-office-hours-for-partners-april-2026/4478920 05/20/26 8:30 AM PST Office Hours Marketplace Office Hours for Partners Tune in for updates, insights, and live Q&A to help you sell through the Microsoft Marketplace. Specific topic TBD https://techcommunity.microsoft.com/event/marketplacecommunityeventscalendar/marketplace-office-hours-for-partners-may-2026/4478921 06/17/26 8:30 AM PST Office Hours Marketplace Office Hours for Partners Tune in for updates, insights, and live Q&A to help you sell through the Microsoft Marketplace. Specific topic TBD https://techcommunity.microsoft.com/event/marketplacecommunityeventscalendar/marketplace-office-hours-for-partners-june-2026/4478922 Recent Recorded Sessions Date Time Area Title Description Link 12/18/25 Recording Office Hour Partner Introducing resale enabled offers Explore resale enabled offers through Microsoft Marketplace Office hours for partners: Marketplace resale enabled offers | Microsoft Community Hub 12/04/25 Recording Partner AI-powered acceleration: scale faster on Microsoft Marketplace Go beyond basics of listing and explore how Microsoft Marketplace is a strategic revenue engine. AI-powered acceleration: scale faster on Microsoft Marketplace | Microsoft Community Hub 11/04/25 Recording Partner How to structure your Microsoft Partner Center account for long term success A well-defined Microsoft Partner Center account is critical for smooth operations and marketplace success. We walk through how to set up and organize your account for operational efficiency and Marketplace success. How to structure your Microsoft Partner Center account for long term success | Microsoft Community Hub 08/28/25 Recording Office Hour Partner Certified software designations: FY26 benefits updates Certified software designation- what is it and why it matters. FY26 benefits updates Certified Software Designations: FY26 Benefits Updates | Microsoft Community Hub Customer sessions Upcoming sessions Date Time Area Title Description Link Check back frequently for upcoming sessions Recorded Sessions Date Time Area Title Description Link 12/11/25 Recording Officer Hour Customer Chart your AI app and agent strategy with Microsoft Marketplace Organizations exploring AI apps and agents face a critical choice build, buy, or blend. Tune in for insights into each approach https://techcommunity.microsoft.com/event/azureevents/chart-your-ai-app-and-agent-strategy-with-microsoft-marketplace/4473304 07/30/25 Recording Office Hour Customer FinOps and the Microsoft Marketplace Learn how the Microsoft Marketplace can support your FinOps practitioners by sourcing thousands of pre-vetted solutions that accelerate AI transformation. Office hours: FinOps and the Microsoft marketplace | Microsoft Community Hub Subscribe to this post If you're not a member of the Tech Community already, create an account at techcommunity.microsoft.com Select "subscribe" from the 3-dot dropdown in the upper-right corner of this post. Under "Notification Settings," select "Notify me of Any edits & comments on knowledge bases articles I subscribe to," then select to receive updates to this post either immediately, daily, or weekly (I recommend weekly). Manage your subscription settings so that you can receive email updates on new events. Manage these settings by selecting your profile icon in the top right corner of the community, selecting "My Settings," and selecting "Subscriptions & Notifications." You can also subscribe to the entire marketplace community which will provide you with regular updates on all marketplace discussion topics happening in this forum. To do this, click "subscribe" in the upper right corner of the marketplace community homepage.Applied Skills Missing in Training Report
As a Microsoft Solutions Partner (approx 400 employees) we are working on creating a dashboard for managers to see how we are faring from a skilling perspective. This also helps us in the tracking and working towards retaining our specializations and designations. So far we have used the Trainings Report derived from the downloads hub to feed our database with applicable certifications that are held by our employees. That database we then used to also report on our skilling requirements for the solution area's and the specializations. Recently Microsoft introduced new specializations (Copilot) and those specializations require Applied Skills to be held by employees. These applied skills do not show in the trainings report offered by Microsoft. (E.g. APL-4002: Prepare security and compliance to support Microsoft 365 Copilot,APL-7008: Create agents in Microsoft Copilot Studio or DW-101: Copilot for Microsoft 365 Deployment Workshop ) As such we're wondering whether Microsoft is working on including these applied skills in the trainings reporting?Creating a new referral - is 'estimated deal value' the ACV or TCV?
When creating a referral in Partner Centre, there is a 'Estimated value' to add in the deal details section. It is not clear is this is supposed to be the annualised contract value, or the total contract value of the full term and including one-off charges. I have looked here https://learn.microsoft.com/en-gb/partner-center/referrals/manage-co-sell-opportunities#add-deal-details and at various other pages and searched, and it is not clearly stated. Please advise, and ideally please update the docs and maybe put a small 'info' icon next to 'Estimated value' to help others and so that it is clear what is expected here, not left to guess and peoples opinions about what should or shouldn't go in there.The Next One - SC200 Courseware unusable
Hi All, we are trying to deliver SC200 course. Out MCTs tell us the courseware is not working at all. Video Links are not working eg. (Playback Error - We are sorry something went wrong) https://www.microsoft.com/en-us/videoplayer/embed/RE4yiO5?rel=0&postJsllMsg=true https://www.microsoft.com/videoplayer/embed/RE4bOeh?rel=0 https://www.microsoft.com/en-us/videoplayer/embed/RE4bGqo?rel=0&postJsllMsg=true AHL Labs are not working because of cloud slice architecture We (the MCts) use hours to find out how the lab should work in ALH Labs. Missing Permissions Wrong Links I cannot find any contact to get answers to these issues? Can anyone give hints how to discuss these topic. Just to play ping-pong between ALH and "Content Creators" (1 Month Feedback Time) and getting no resolution doesn´t help here. Can you please get back to a working environment. (Full Azure Access, Real World Training Situations) Not a Video Here, a Simulation There. Regards, MarioREGISTER: Elevate Innovation Partner Connection Calls
The Elevate Innovation Partner Connection Calls are designed to support partners working with Nonprofit data solutions in Microsoft Fabric. These office hours will run January through March and are intended to help partners successfully bring the Public Preview to nonprofit customers through shared guidance, real-world learnings, and direct engagement with the Elevate Innovation team. Register to be added to the Microsoft Teams experience and choose the session that works best for your region. We look forward to connecting and learning together. Typical Agenda Documentation & Readiness Updates (5 minutes) Overview of recent updates to documentation, solution artifacts, and key lessons learned to support partner readiness. Partner Q&A (40 minutes) Open forum for nonprofit partners to ask questions, clarify guidance, and discuss real-world scenarios with the team. Partner Observations & Feedback (10 minutes) Time for partners to share insights, challenges, and feedback to help inform ongoing improvements and future updates. Upcoming Elevate Innovation Partner Connection Calls January 8, 2026 U.S.: 8:00 AM PT / 10:00 AM CT / 11:00 AM ET GMT: 4:00 PM January 15, 2026 Asia (SGT / HKT): 2:00 PM Australia (AEDT): 5:00 PM January 22, 2026 U.S.: 7:00 AM PT / 9:00 AM CT / 10:00 AM ET GMT: 3:00 PM All sessions will be held via Microsoft Teams. Please register to receive the calendar invitation and access details.HELP!!!! I am so fustrasted with Microsoft Vetting Process
I NEED SERIOUS HELP, I PROVIDED EVERYTHING SINGLE DOCUMENTATION THAT IS NEEDED TO FINISH THE MICROSOFT AI PARTNER PROGRAM. I WAS WORKING WITH SWETA S. THATS THE SUPPORT PERSON AND AFTER PROVIDING ALL DOCUMENTS AND WEBSITE, OVER A MONTH (DELAY RESPONSES) THIS PERSON SWETA JUST CLOSES THE CASES WITH NO REASON WHY. I AM SOOOO FURIOUS RIGHT NOW. I FEEL LIKE I WANT TO GO TO WASHINGTON.2.6KViews5likes19CommentsRequest for guidance/contact – pro bono AZ-900 training for students
Hello, I’m reaching out with a question related to Microsoft Partners and possible ways to support an educational, non-profit initiative. I run my own IT company and work with cloud solutions professionally. In addition, I teach/lecture in education out of passion (at a university and a higher-education school). I’m also a Microsoft Certified Trainer (MCT) and currently hold 9 active Microsoft certifications. Separately, I am the president of the Horyzont Wiedzy Association (https://horyzontwiedzy.edu.pl), a non-profit organization whose statutory mission is to promote IT knowledge. As part of our association, we would like to organize pro bono “AZ-900 – Microsoft Azure Fundamentals” classes for high-school students (IT-focused classes) in our city, including students from multiple schools where I’m not formally employed. The goal is to help students get familiar with real-world technologies used in companies and give them an accessible entry point into cloud computing. We originally planned a 2-day format rather than a 1-day session so students could spend more time working hands-on and actually experience the cloud in practice (not only through theory). For this approach, access to affordable or free lab environments would be essential. Unfortunately, purchasing labs for a non-profit association is a significant expense for us. I previously asked about using Microsoft Learn for Educators (MSLE) resources for this initiative, but I was informed that MSLE benefits/lab environments are exclusive to accredited academic institutions—so, as an association (not a registered school), we cannot rely on MSLE for these sessions. Could you please advise whether there is any Microsoft Partner-related program/pathway that could support this kind of non-profit educational activity (e.g., lab access, Azure credits, vouchers, community/education enablement options)? Our intention is strictly non-commercial and non-profit, and we would be happy to align with any required guidelines or reporting expectations. Thank you in advance for your direction and any contact you can share.SolvedCustomer CUSTOMER_NAME notified of anomalous activity in Azure subscription
How do others feel about the alerts showing up in the Partner Center? We’ve detected suspicious or malicious activity in this Azure subscription. The customer of this subscription has been notified. What suspicious or malicious activity did microsoft detect you ask? An important security update is available for your Windows Server Update Services (WSUS) resource(s). That's right, there is no suspicious or malicious activity. Microsoft wants people to install an out of band security update and thought sending a notification to all azure customers was the best way to ensure that happened. Half the clients that received this alert aren't even running windows servers! Those that are running windows servers do not have the WSUS role installed. All the clients Microsoft alerted us about to suspicious activity in their subscriptions... Don't use WSUS We did have the pleasure of manually closing every single alert as "ignore" and I'm delighted to know that these alerts didn't count towards the security requirement to have an avg response time of less than 24h. I thought the partner security alerts were to notify us of critical issues microsoft detected in azure subscriptions. This, does not appear to be that. Am I missing something? thoughts?CSP Account Verified & Authorized yet Indirect Reseller Status: SUSPENDED
Hello Partner Community Please assist any way you can... JillArmourMicrosoft is this in your wheelhouse? We are an CSP partner that is struggling to have our indirect reseller account suspension lifted even though our partner account is now fully verified and authorised. Our account was originally suspended due to a business registration vs shop location mismatch that was not resolved within a 30 day termination notification time limit. We corrected the address problem AFTER the account was suspended and although our account is now verified and authorised, the Indirect Reseller account suspension has not been automatically lifted and we are unable to contact a human representative to have it manually moved back to the Active state. We have submitted several Partner Support tickets but they do not provide actual support at all and automated responses from these tickets return a disclaimer stating the following with no further correspondence and the ticket automatically closed. Hello, Thank you for contacting Microsoft Partner support about the notice of suspension and termination proceedings. In the Microsoft AI Cloud Partner Program Agreement, both Microsoft and our partners reserve the right to walk away from the partner relationship by providing 30 days' notice to the other. Neither party is required to offer an explanation for the decision to terminate the partner agreement. As Microsoft is exercising its rights under this section 4.b of the Microsoft AI Cloud Program Agreement, we are unable to share an explanation or further details. Kind Regards, *Random Name* (He/Him) Support Engineer Partner Support Delivery - Program Customer Support My Working Hours: M-F 11:30 AM to 08:30 PM AEDT This lack of support is excruciatingly frustrating and terribly aggravating given that we are now subject to an indefinite period of considerable income loss with no recourse. Note that along with the suspension, emails have been sent to our customers notifying them that we are no longer qualified to act as their licensing provider which has been distressing for both our sales team and the customers. Our distributor is doing the best they can to help but they are unable to provide any real assistance and from what I hear, are unable to get any sensible advice from their Microsoft reps. Upon speaking with several other indirect resellers and distributors alike, it is my understanding that many partners are suffering the same or similar denial of service and I question whether this practice is even legal under Australian law regardless of any contractual fine print and disclaimers after the fact. This denial of support is a huge failure of Microsoft's policy makers and extremely poor business practice in general. If Microsoft wish to declare utter contempt for the small businesses that have supported them for several decades then those businesses might consider alternative platforms for their customers going forward. To conclude, I welcome any support or feedback from the community to help resolve this particular problem and help others with the same issue. Kind Regards, One very Frustrated Reseller.SolvedBoosting cloud and AI ROI: The power of Microsoft Marketplace
Maximizing return on investment in cloud and AI requires more than technology—it demands smarter procurement and streamlined deployment. This article explains how Microsoft Marketplace helps organizations accelerate adoption, reduce costs, and unlock innovation. Learn how Marketplace simplifies purchasing, enables flexible billing, and provides access to thousands of solutions that drive measurable business outcomes. Read the full article hereKey AI announcements for software developers from Microsoft Ignite 2025
At Microsoft Ignite 2025, Microsoft unveiled a series of AI innovations that signal a significant evolution in how software developers build, deploy, and scale intelligent solutions. Central to these announcements is Microsoft Foundry, a unified platform designed to simplify the development, orchestration, and governance of AI agents across Microsoft’s cloud and application ecosystem. The announcements also introduced Foundry IQ, enabling secure, compliant access to enterprise data for AI agents, along with a new Foundry Control Plane that provides centralized visibility and operational control. Together, these capabilities help reduce complexity while supporting enterprise-grade security, compliance, and scalability requirements. Additional highlights include expanded model choice and flexibility through enhanced Model Router support and deeper integration of third-party models, as well as new capabilities that allow developers to publish and distribute AI agents directly into Microsoft 365 and Teams, creating powerful new go-to-market opportunities. Read the full article to learn more about these Microsoft Ignite announcements, what they mean for software developers, and how to take advantage of Microsoft’s rapidly evolving AI and Marketplace ecosystem.Unlocking growth: The channel-led Marketplace opportunity
The Microsoft Marketplace is creating new ways for partners to scale and grow. This article explores how channel-led strategies can accelerate customer acquisition, expand reach, and drive revenue through marketplace transactions. Learn why embracing marketplace collaboration is critical for future success and how partners can leverage these opportunities to deliver greater value. Unlocking growth: the channel-led Marketplace opportunity | Microsoft Community HubPrint/export private offer & terms to a PDF for customer's offline processes?
Hi all, We have a situation where a customer is asking for a 'private offer' to be published to them - which is fine, we have done that. However, their procurement processes don't appears quite up to speed with using 'digital marketplaces' and so their procurement person is asking if we can send them a PDF hardcopy of the 'private offer', so they can send it onwards internally for approvals, before clicking the 'accept and then 'purchase' buttons in Marketplace. It seems that the authority within the customer that needs to approve it, is not actually a person that uses or will log onto the Azure Portal to view and accept the offer... and that a person who will logon to the Azure Portal to 'accept' it, first needs to send a PDF/hardcopy to someone to approve it. Is there a way that we as the ISV can export the 'private offer' to PDF for them, or a way for them to view the private offer in their Azure Portal and to export that to a PDF, so they can use internally for their approval processes?Microsoft CSP - Indirect Reseller Status is Suspended and Can't Get Fixed
I am in a very bad spot with our indirect reseller Microsoft account and am hoping that maybe someone out there might be able to help me. In mid May, I placed an order with Pax8 for a new customer and the order was rejected by Microsoft with the error, "Associated partner LegalBusinessProfile NotFound." It turns out that when we moved offices and I updated our business's address at http://partner.microsoft.com, Microsoft de-authorized our partner status, which I didn't catch, and then put our Cloud Service Provider (CSP) indirect reseller program into "Suspended" status after some time. In the partner center, I was able to get our legal business profile fixed easy enough - I just had to open a ticket and send them some legal documentation. Everything under the "Partner" tab in the Partner Portal is now green checkboxes and "Authorized". Pax8 tried the provisioning again, and got the same error. It turns out that our "Indirect Reseller status" is now "Suspended" and this wasn't changed when the "Partner" status was fixed. Microsoft has a webpage that describes why this can happen and what to do to get it fixed at https://learn.microsoft.com/en-us/partner-center/account-settings/suspended-partner-center-account . It says, "Microsoft suspends Partner Center accounts for Microsoft AI Cloud Partner Program when: Significant account abuse is detected Your vetting status is Rejected for more than 30 days" We haven't had any account abuse (mercifully, our existing tenants are still operational and being billed for through Pax8), so our vetting status was almost certainly to blame. That same document says, "If you are sure that your account is compliant and should be moved back to Active state, contact https://partner.microsoft.com/dashboard/support/servicerequests/create for help with reactivating your account," so I opened a ticket with Microsoft. Actually, 3 tickets so far, because every single one has the same copy-and-paste reply: Thank you for contacting Microsoft Partner support about the suspension of the CSP account. In the Microsoft AI Cloud Partner Program Agreement, both Microsoft and our partners reserve the right to walk away from the partner relationship by providing 30 days' notice to the other. The notice of suspension and termination proceeding was provided April 2024. Neither party is required to offer an explanation for the decision to terminate the partner agreement. As Microsoft is exercising its rights under this section 4.b of the Microsoft AI Cloud Program Agreement, we are unable to share an explanation or further details. Thanks, I can't get anywhere with Microsoft support. We just landed a big customer and need to set up their tenant. I am afraid that if this goes on much longer or if somehow we are unable to add any more customers to our Pax8 account, that we'll lose this customer, which is large enough to really hurt the business. Does anyone here have any ideas on how to get through to someone at Microsoft that could help with this situation? Does anyone else have any other ideas on what else we could try? Some additional notes: When clicking "Agreements" in the partner portal, we get an error message, "Service unavailable. Something went wrong. Please try reloading the page, if this problem persists please contact https://go.microsoft.com/fwlink/p/?linkid=868372." Everything in Legal Info/Partner looks good. Our "Microsoft AI Cloud Partner Program status" is "Active". Everything in Legal Info/Reseller looks good except that "Indirect Reseller status" shows "Suspended". Under Identifiers/Microsoft AI Cloud Partner Program, I have 1 PartnerGlobal ID and 2 PartnerLocation IDs, corresponding to our old and new addresses. Do I need to delete the old PartnerLocation ID? I haven't done so because it looks like this step is irreversible but I am getting desperate enough to try it. Our "Company profile" is not filled out, but the "Update" button stays grayed out after I fill in the information and it appears that I am unable to update this. I thought that maybe I just needed to sign the "Microsoft AI Cloud Partner Program Agreement" again, but I can't find anywhere on the partner portal where I would do so. I went through my emails exhaustively and we did not receive a, "notice of suspension and termination proceeding" in April 2024, or any other time for that matter. I can't find a copy of the Microsoft AI Cloud Program Agreement to even see what section 4.b says. I've dealt with government bureaucracies a lot in my career, but I've never experienced a Kafkaesque situation 10% as bad as this one. This is probably the most stressful thing I've dealt with in this business in the last decade. This could destroy our business if I can't get this sorted out. Sorry for the wall of text, but I tried to include as much detail as possible and it got long. If you got to this point in my post, thank you for helping or trying to help me. The latest ticket ID we have from Microsoft is 2406050040012239SolvedTSP Stautus
DanDonohue Our company, AQ Services LLC, has completed legal business verification and enrolled in the MACPP. We would like to confirm our status as a Microsoft Training Services Partner. We have completed all mandatory requirements outlined in your Onboarding checklist: Join the Microsoft AI Cloud Partner Program Review the Training Services Partner Guidelines Complete the Training Services Partner Onboarding Form Use Only Qualified Microsoft Certified Trainers (MCTs) for Course Delivery Use Official Microsoft Courseware, Labs, and Exams Distribute Achievement Codes to Learners via Microsoft Learn Register for Metrics that Matter (MTM) We would like to confirm that: 1. Whether or not our organization is authorized to deliver Microsoft training? 2. If we are authorized, then where can I access the necessary course outlines, request the necessary vouchers, etc? Thank you for your assistance.
Events
Tune in for updates, insights, and live Q&A to help you sell through the Microsoft Marketplace. Learn how to bring your innovations to businesses, organizations, and government agencies around the wo...
Wednesday, Jan 21, 2026, 08:30 AM PSTOnline
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