dynamics 365
285 TopicsHow are Dynamics 365 partners handling complex legacy-to-cloud transitions today?
Hi all, I’m interested in understanding how partners are currently approaching complex ERP modernization scenarios, especially when working with long-standing legacy systems and heavily customized environments. From a partner delivery and strategy perspective: Are you seeing more clients choosing full reimplementation vs phased migration? How are you handling deeply customized legacy environments during transition to D365 Finance & SCM? What’s the biggest challenge today, technical complexity, client mindset, or cost justification? Are clients more open to cloud now, or still preferring hybrid/extended legacy setups? How are you positioning value when clients feel their current system is “good enough”? Would be great to hear real partner experiences across industries.CPOR Association for Incentives and Recognition
CPOR Association for Incentives and Recognition As I am sure you are all aware we all need to claim CPOR when we are not the billing partner. I have seen some changes to this process in recent months and wanted to get some clarification please Build Intent - Advisor (Pre-sales) We have recently been told that this is only for incentives So now Msft will pay you for workloads that you are not recognised for ?? Influenced Revenue Recognition - Non Incentivised This will get you association and recognition for the workloads Usage Recognition - Non Incentivised This will get you association and recognition for the workloads You appear to only be able to claim this if you use the Msft template. All other signed documentation appear to be rejected My questions are When did Msft make these changes and why What is the difference between Influenced and Usage Recognition Why MUST we use the template, and not be able to use a signed SoW with the details included We are now potentially making 3 claims per customer to ensure that they are fully associated to our Solution Designation scoresD365 CSP Embed Licenses (Legacy → NCE): Is Admin Center Reassignment Required if Capacity Exists?
We are managing a CSP‑managed tenant that uses Dynamics 365 embedded licenses (for example, Dynamics 365 Sales Enterprise embedded, Dynamics 365 Customer Service embedded, or other service‑provisioned Dynamics entitlements). In this tenant: Legacy CSP subscriptions exist for the Dynamics 365 embedded licenses Equivalent NCE subscriptions are ordered (or will be ordered) with equal or greater capacity Migration tooling is not available for these embedded Dynamics SKUs In Microsoft 365 Admin Center, these licenses: Are not user‑assignable Do not show a Legacy vs NCE distinction Based on Microsoft Partner Center and NCE documentation, it appears that Dynamics 365 embedded licenses are service‑provisioned, and that entitlement is governed by the subscription lifecycle, not by user‑level license assignment. We are trying to confirm the following for Dynamics 365 embedded licenses: No reassignment in Microsoft 365 Admin Center is required when transitioning from Legacy CSP to NCE, as long as sufficient NCE capacity exists. Entitlement will automatically continue or transition at legacy expiration or renewal based on the subscription lifecycle. Partner Center (and CSP billing systems) are the authoritative source for Legacy vs NCE status, rather than the customer Admin Center UI. Is there is an official Microsoft document that explicitly confirms this behavior for embedded licenses? Microsoft Support has unfortunately not been helpful in this process. Thank you.SolvedDynamics 365 Sales, Customer Services and Field service for IUR instead Sandbox
Hello, we are Microsoft partners for about 20 years. All the time, we have been paying for the Gold, or now the highest tier of Microsoft Partner benefit package. There was a recent change in benefits, that it removed old Microsoft Dynamics 365 CRM Customer Engagement (Sales, Customer Service, Field Service) + Marketing..., to equivalent, BUT only Partner sandbox. Meaning, the product is not any more Internal Use rights, and is forbidden to run production, instead only test, demo, development partner sandbox license exists. Please, understand this is huge impact on benefit package, and you cannot tell me - this is an improvement. Asking the Microsoft Partner program, and Dynamics 365 Sales, Customer Service, and Field service, product groups to review the decision and bring back the internal use rights (IUR) production license grade back for Microsoft Partners...Solved180Views0likes5CommentsD365 SCM Warehouse Only licensing requirement
Hi all, If anybody has more insights on the D365 SCM Warehouse Management Only solution and it's licensing requirement, that would be great: Warehouse management only mode overview - Supply Chain Management | Dynamics 365 | Microsoft Learn. Eg. does the customer needs to pay regular SCM licenses with 20 seat minimum? (I expect so). Or, since it's only a part of the SCM module, are there some license exceptions? Cheers, MartijnSolvedCustomer Insights: default database capacity
Hello, I would like to know if, in the context of the initial deployment of Dynamics 365 Sales or Customer Service with Customer Insights as an Attach, we indeed have a Dataverse database capacity of 25 GB included on the tenant. The licensing guide explains that the default capacity is not cumulative; however, if the client simultaneously purchases their Sales / Service seats and Customer Insights, do they indeed have 25 GB and not 10 GB? The guide specifies that the first base license for a Dynamics 365 product includes its default capacity. The term 'first' is ambiguous; are we indeed looking at a maximum of 25 GB vs 10 GB = 25 GB? A reference from Microsoft would be appreciated if possible.747Views2likes8CommentsBizApps Benefit -D365 Finance for IUR qualifies as base for an attach license?
Hello With the upcoming D365 Finance and Operations user license validation, we expect to see some of our users required to get an SCM license. In this case, we have 100 D365 Finance for IUR licenses through the benefits package. Would they qualify as the base license for SCM Attach licenses? TIASolved205Views0likes4CommentsCannot sync Country when connecting greenfields D365 BC <-> Dataverse (and onto D365 Sales)
Hey, sorry for the very newbie question, but everyone has to start somewhere! I get this cryptic incantation when trying to connect an essentially greenfields D365 BC (a small bit of progress through assisted setup) and a similarly vanilla D365 Sales instance, using the very latest updates on 2025 wave 2 (like I've applied this weeks coming update and any and all of the background app updates etc afaik is totally up-to-date at 28 Sep 2025 - maybe this is new and because we're living bleeding edge, may possibly be a heads up for someone out there, I really dont know. Cannot sync Country when connecting greenfields D365 BC <-> Dataverse (and onto D365 Sales) - Business Process Error: Choice member name to[o] long. dyn365bc_countryregionaddressformat_v2_0.City_x002B_County_x002B_Post_x0020_Code_x0020__x0028_no_x0020_commax0029 When performing the Dataverse connection and trying to enable all of the available fields, the above error message appears, and no matter what the dropdown is set to, the choice in the error doesn't seem to change, in PowerApps, in Choices, is no entries for 'dyn365bc_country' (but plenty of others), has been setting up for a day and a half half sync'ed, country not published nor trying, but seemingly leaving some of the rest in limbo. I asked CoPilot, ChatGPT et al and poked around without coming up with anything, didnt pass the google test, thought maybe an MS Call, but we try not to take the mickey and at least try first