Recent Discussions
Outlook.com not receiving emails from trusted senders
Hi I have problem by receiving emails. emails from different emails once blocked and unblocked , now added to safe sender list, safe mail list still I cant receive email. it is chronic problem since 2 years in my account. support Outlook didn't help.Microsoft Cloud and AI Security Engineer Blueprint Survey Opportunity
Microsoft is considering a credential for Microsoft Cloud and AI Security Engineer, and we need your input through our exam blueprinting survey. The blueprint determines how many questions each skill in the exam will be assigned. Please complete the online survey by February 20, 2026. Please also feel free to forward the survey to any colleagues you consider subject matter experts for this certification. If you have any questions, feel free to contact John Sowles at josowles@microsoft.com or Don Tanedo at dtanedo@microsoft.com. Microsoft Cloud and AI Security Engineer blueprint survey link: https://microsoftlearning.co1.qualtrics.com/jfe/form/SV_5w049vncCEqEDJQ
25% Voucher after Beta participation
Hello Community, There was a 25% voucher for sitting beta Microsoft exam sent before the beta results. I tried in December AB-100, AB-900 and AB-731 and all the results are published, but I haven't seen voucher in my email. Do you know if they have been discontinued?GitHub Advanced Security Blueprint Opportunity
GitHub is updating a credential for GitHub Advanced Security, and we need your input through our exam blueprinting survey. The blueprint determines how many questions each skill in the exam will be assigned. Please complete the online survey by February 13, 2026. Please also feel free to forward the survey to any colleagues you consider subject matter experts for this certification. If you have any questions, feel free to contact Alicia Gorriaran at aliciagorriaran@github.com. GitHub Advance Security blueprint survey link: https://microsoftlearning.co1.qualtrics.com/jfe/form/SV_0wTt0thjYaTGe8e
Copilot Pro - Links Not Working
It's done a great job of summarising a 100 page pdf. Then it's created a powerpoint but when it shows the downloadable link I can't click on it (no way to download it) It's in bold - no right click or any other clicking option - have literally tried everything. Changed browsers, no fix. Cleared cache & cookies, no fix. Many thanks!
Microsoft unscheduled breaks vs Pearson proctor enforcement — candidates getting revoked
I’m starting this thread because the Microsoft “unscheduled breaks” feature is documented and available in the exam UI, but enforcement and support handling appear inconsistent in real OnVUE sessions. Example case: Exam: SC-401 via Pearson VUE OnVUE Date/time: 25 Jan 2026 1:00 PM (Australia/Melbourne) I initiated an unscheduled break through the exam UI: Take a break, then Start Break The break screen displayed, the timer continued running, I returned after about 3 minutes and resumed The session was revoked with messaging implying a policy/security violation Pearson case: 33927366 Why this matters: The published policy and the exam UI support unscheduled breaks, but some candidates still get revoked and then receive boilerplate responses referencing “scheduled breaks,” which doesn’t match the Microsoft unscheduled break feature. What I’m asking Microsoft / the community: Clarify the authoritative rule: if an unscheduled break is started in the UI, is it considered an approved break state for stepping away from webcam view? Enforcement: can revocation decisions be based on OnVUE telemetry (timestamps for Start Break, break state entry, resume) rather than proctor interpretation? Escalation path: what is the official fastest route for remediation when a revocation occurs even though the break was started in the UI? Operational guidance: best practices to reduce risk (for example, what exact “break state” confirmation should candidates wait for before stepping away)? Reference policy article: https://techcommunity.microsoft.com/blog/skills-hub-blog/unscheduled-breaks-now-available-in-most-exams-without-requesting-in-advance/3287005 If others have been impacted, please share: Exam, date, whether you clicked Start Break in the UI, and the resolution path that worked (voucher/refund/retest, and which channel).
EXCEL - How to have data from spreadsheet automatically update on separate spreadsheet
I have a master spreadsheet for information. There are not formulas, just data. I would like to have secondary spreadsheets that break down this data into separate categories but when the data on the master is changed it is also changed on the secondary sheet as well.
Lost my courses and level progress on my learn profile
Does anyone know how I can contact Microsoft about my learn account? I tried to log on using my work laptop and my profile has been reset back to 0. I've lost all of my achievements and learning path progress. I've had a look around for support but can't find anything that will help.
How do I add two personal account to microsoft learn portal ?
Hi Community, How do I add two personal account to microsoft learn portal which would allow me to see all my certification in one place. I have done my Microsoft certification using two different personal accounts. When I try to do it, I get an error "You can only have one personal account linked". Can someone advise or point me to the right direction how to approach Microsoft to help me resolve this issue. Regards
Moving teams chat history to a new tenant
Hi, My organisation has recently moved our domain to a new 365 tenant and are telling me that my teams chat and channel history cannot be moved in the same way the email exchange has been. Is this correct? Surely there is a way to migrate the teams data across aswell? [you can tell from my desciption that im not an IT expert. I do have a really important project group chat history with a customer team that i really cant afford to lose]
Microsoft 365 office app activation on Citrix published apps
Hi, We have multiple users are experiencing persistent issues with Microsoft 365 license activation while using Citrix with FSLogix for user profiles and Microsoft Office applications published as apps. Users are frequently prompted to sign in to Office for activation, and often encounter the message “Your product is not activated.” Additionally, there are instances of errors occurring during the activation process. Although users can work without issues after signing in, the activation prompt reappears intermittently, ranging from one to several weeks before reappearing. We use M365 E3 license for users FSLogix version - 2.9.8884 Office apps we have latest version on VDA servers. Is there anyone who has faced this issue before?Intelligent App Builder Blueprint Survey Opportunity
Greetings! Microsoft is considering a certification for the Intelligent App Builder role, and we need your input through our exam blueprinting survey. The blueprint determines how many questions each skill in the exam will be assigned. Please complete the online survey by February 10 th , 2026. Please also feel free to forward the survey to any colleagues you consider subject matter experts for this certification. If you have any questions, feel free to contact John Sowles at josowles@microsoft.com or Don Tanedo at dtanedo@microsoft.com. Intelligent App Builder blueprint survey link: https://microsoftlearning.co1.qualtrics.com/jfe/form/SV_8cyBB5RmAQ9EF8O Thank you!Microsoft Applied Skills: assessment labs and support
Hello. I would like to report one problem: it often happens that an assessment lab for a Microsoft Applied Skill is planned for retirement on a specific day and the same lab is "undergoing maintenance" for a long time period, but that lab ends up not being available anymore before its final retirement. In addition to this, no information are shared and there is no way to monitor the availability of an assessment lab: the status post for Applied Skills Assessment Status that was available in the past is not working anymore and that post was not regularly updated as well. This is something that has already happened in the past. Is it possible to improve the way the information related to the availability of Applied Skills are shared? Also it would be appreciated if the unavailability of an assessment lab could be taken into the account before retiring one lab: postponing the retirement to compensate for the lab's unavailability due to the "undergoing maintenance" would be good and really appreciated. Bye.Azure AI Fundamentals Blueprint Survey opportunity
Greetings! Microsoft is updating a credential for Azure AI Fundamentals, and we need your input through our exam blueprinting survey. The blueprint determines how many questions each skill in the exam will be assigned. Please complete the online survey by February 9, 2026. Please also feel free to forward the survey to any colleagues you consider subject matter experts for this certification. If you have any questions, feel free to contact John Sowles at josowles@microsoft.com or Don Tanedo at dtanedo@microsoft.com. Azure AI Fundamentals blueprint survey link: https://microsoftlearning.co1.qualtrics.com/jfe/form/SV_eV7EHxY9btxKeWiDeveloping Azure AI Apps and Agents Blueprint Survey Opportunity
Greetings! Microsoft is considering a credential for Developing Azure AI Apps and Agents, and we need your input through our exam blueprinting survey. The blueprint determines how many questions each skill in the exam will be assigned. Please complete the online survey by February 9, 2026. Please also feel free to forward the survey to any colleagues you consider subject matter experts for this certification. You may send this to people external to Microsoft as well. If you have any questions, feel free to contact John Sowles at josowles@microsoft.com or Don Tanedo at dtanedo@microsoft.com. Developing Azure AI Apps and Agents blueprint survey link: https://microsoftlearning.co1.qualtrics.com/jfe/form/SV_erj9Z9M4h3KKkwSMicrosoft Applied Skills: Build an Azure AI Vision solution
Hello. The Microsoft Applied Skills: Build an Azure AI Vision solution is going to be retired on January 30 and it still undergoing maintenance. Is there any possibility for this Applied Skill to be available before being retired? Also is it possible to have a page listing the actual maintenance status and availability of all the Applied Skills as it was in the past? Thank you. Bye.How much does real-world practice matter compared to certifications when building skills?
Hi everyone, I’ve been spending time building skills through a mix of hands-on practice and certification preparation, and I’ve noticed there is often a gap between what exams test and what actually comes up in real scenarios. Certifications are useful for structure and validation, but in day-to-day work, troubleshooting, decision-making, and adapting to unexpected issues often seem just as important, sometimes even more. I’m interested in hearing how others here approach this and how they balance certification study with real-world practice. Did earning certifications help more in practical situations or mainly from a career and credibility point of view? And for someone early in their learning journey, what should be prioritized first?Meet the Microsoft Learn experts
The Microsoft Learn Community experiences are supported by technical subject matter experts, which are present throughout our community resources based on their area of expertise. Connect with this worldwide network of experts who have technical and training experience, are passionate about the community, and can offer unique knowledge to help you achieve your skilling goals. Find all the Microsoft Learn experts or join them in one of our learning rooms. Microsoft Learn expert Topic Area André Baltieri Azure Brian Gorman Azure Elkhan Yusubov Azure Hamid Sadeghpour Saleh Azure Jonah Andersson Azure Jorge Maia Azure Kazeem Adegboyega Azure Luke Murray Azure Marcos Nogueira Azure Martin Dimovski Azure Mohsen Akhavan Azure Rodrigo Kono Azure Saeid Dahl Azure Tiago Costa Azure Viknaraj Manogararajah Azure Viswanatha Swamy Azure Vlad Catrinescu Azure Dharanidharan Balasubramaniam Business Applications Doher Drizzle Pablo Business Applications Faisal Fareed Business Applications Goloknath Mishra Business Applications Haniel Croitoru Business Applications Jeevarajan Kumar Business Applications Julian Sharp Business Applications Kirti Prajapati Business Applications Nadeeja Bomiriya Business Applications Priyesh Wagh Business Applications Rishona Elijah Business Applications Arafat Tehsin Data and AI Armando Lacerda Data and AI Francis Msangi Masera Data and AI Dr. Gomathi Srinivasan Data and AI Hugo Barona Data and AI Indira Bandari Data and AI Jackson Felden Data and AI Janarthanan S Data and AI Juarez Junior Data and AI Narayan Solanki Data and AI Razwan Choudry Data and AI Stefano Demiliani Data and AI Usama Wahab Khan Data and AI Abdullah Altaf General Technologies Arash Aghajani General Technologies Ayodeji Folarin General Technologies Douglas Romão de Souza General Technologies Estelle Auberix General Technologies Gulnaz Mushtaq General Technologies Joshua Jones General Technologies Oluwaseyi Oluwawumiju General Technologies Renato Romão de Souza General Technologies Shinichi Kawara General Technologies Usman Lodhi General Technologies Amit Chandak Microsoft Fabric Ashraf Ghonaim Microsoft Fabric Chris Hyde Microsoft Fabric David Alzamendi Microsoft Fabric Mehrdad Abdollahi Microsoft Fabric Nikola Ilic Microsoft Fabric Pragati Jain Microsoft Fabric Shabnam Watson Microsoft Fabric Daniel Rey Modern Work Nanddeep Nachan Modern Work Sara Fennah Modern Work Sharon Weaver Modern Work Siddharth Vaghasia Modern Work Smita Nachan Modern Work David Okeyode Security, Compliance and Identity Dwayne Natwick Security, Compliance and Identity Eric Woodruff Security, Compliance and Identity Ibrahima Mbodji Security, Compliance and Identity Raphael Koellner Security, Compliance and Identity
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