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Help.microsoft.com talk to a person
1=<8.88>`70.4<05.75> Although, as a moderator, I'm not directly responding to customer calls with problems, I can offer you strategic guidance on how to contact a real person in Microsoft Support.1=<8.88>`70.4<05.75> This is a common problem, and the key is understanding the prompts and steps to bypass the automated system. to your Microsoft 365
Title: Seeking Advice: What topics are covered in the MCT Renewal "Test-Out" Assessment?
Hello everyone, I am currently in the process of renewing my MCT status and my application has been routed through the "Test-Out" flow. I need to complete the payment in the portal to unlock the assessment. Since the application fee is a significant investment and Forfeited, I want to make sure I am fully prepared before I submit the payment and start the test. However, I haven't been able to find any official study guides, skills outlines, or practice exams for this specific Test-Out track. For those who have recently gone through the Test-Out renewal flow: What core competencies or topics does the assessment heavily focus on? Is it primarily based on instructional methodologies, classroom management, or specific Microsoft platform tools? Are there any specific areas or surprises I should look out for? Any insights, tips, or areas to focus on would be greatly appreciated! Thank you, Suraj
Can't share a folder on a local network in Microsoft Windows Server 2025 STD
We have two Microsoft Windows Server 2025 Standard (Version 24H2, Build Number 26100.32995) servers in our Active Directory. We can't share folders; it constantly asks for a username and password. We've tried every solution, but nothing worked. I found a similar thread, but the solutions there didn't work either. topic : https://learn.microsoft.com/en-us/answers/questions/5559013/opening-fire-share-on-2025-server-from-another-202 How can i solve this sharing problem ?
Advanced Credential for Holders of Multiple Microsoft Certifications
I would like to suggest a new type of advanced credential for people who earn multiple Microsoft Certifications. Microsoft Certifications provide clear goals for individual skill areas, but after earning several Associate and Expert certifications, it can become difficult to maintain motivation because there is currently little additional recognition for achieving a broad range of advanced certifications. For example, Microsoft could introduce a special credential or badge such as: Microsoft Certified Platinum Expert Possible requirements could be: 2 or more Expert-level certifications 3 or more Associate-level certifications Additional recognition for certifications across multiple solution areas such as Azure, AI, Security, Power Platform, and Microsoft 365 This kind of credential could provide a clear long-term goal for learners who continue developing their Microsoft skills across multiple technologies. It could also benefit Microsoft by encouraging continuous learning, cross-skilling between different Microsoft technology areas, and continued engagement with Microsoft Learn and the Certification program. Individual certifications are valuable, but I believe an additional credential that recognizes both the breadth and depth of a learner's achievements would make the Microsoft Certification ecosystem even more motivating. I hope Microsoft will consider something like this for the future Credentials program.
Windows 3.1 8 floppy discs
Hey, I got my hands on Windows 3.1 floppy disc set in Norway. Looks original but when i try to Sell it off on market i am being blocked and cannot sell. Have Windows 3.0 on 4 Floppy discs and that one can be posted and it seems original. They look very similar with the stickers and writing on them Need help
MD-102 Practice Test Does Not Prepare You for the Actual Exam + Poor Support Links
The following was edited by Copilot but is actually my own personal experience and I have read through it and found it accurate to what I wrote for it to edit to a better format: I’m posting this here because I was unable to successfully submit this feedback through the official Microsoft Credentials support channels (links either redirected to Azure support or returned a 404 error). I recently prepared for the MD-102 Endpoint Administrator certification using the official Microsoft Learn modules and the associated Practice Assessment. Based on my performance with those materials, I felt reasonably prepared going into the exam. However, the actual exam experience was significantly different from the Practice Assessment. Issue The Microsoft Learn Practice Assessment primarily uses straightforward, single-concept multiple-choice questions. In contrast, the actual MD-102 exam includes: Multi-step, scenario-based questions Questions requiring evaluation of multiple valid solutions “Best answer” decisions involving trade-offs (not just correctness) These are fundamentally different question styles and require different types of preparation. Impact This mismatch creates a false sense of readiness. Candidates who rely on official Microsoft Learn materials—including the Practice Assessment—may believe they are adequately prepared, but encounter a much more complex and different exam experience. In my case, this gap was a major factor in not passing the exam despite completing the recommended preparation resources. Additional Concern I attempted to submit this feedback through the official Microsoft Credentials support links, but encountered issues: Redirects to Azure “Support for Business” instead of certification support (https://learn.microsoft.com/credentials/support/help) Credentials support page returning a 404 error (https://learn.microsoft.com/credentials/support/) No visible feedback mechanism on the Practice Assessment page itself (https://learn.microsoft.com/en-us/credentials/certifications/modern-desktop/practice/assessment) This makes it difficult to report issues with certification preparation materials through the intended channels. Suggestions To improve the effectiveness of Microsoft Learn as an exam preparation tool: Clearly indicate that Practice Assessments are not representative of actual exam format or difficulty AND Update Practice Assessments to include: Scenario-based questions Multi-step decision questions “Best solution” style problems Provide a full-length mock exam that more closely reflects the real exam experience Add a visible feedback option directly on Practice Assessment pages Fix routing issues with Credentials support links I’m sharing this because I suspect others may run into the same issue when relying on official preparation materials.Feedback about MS-102 retirement
TL;DR: I don't think you should retire the MS-102 as it really is a big downgrade losing and expert M-365 administor certification just for it to be replaced by an unrelated and under leveled AI Services administrator one. Hello community, This is my first post and I think it's a good time to open a thread to share some feedback about the retirement of the MS-102 exam and certification and I encourage others learners and users to do the same. For those who don't know It was announced last June 25th that exam MS-102 and Microsoft 365 Certified: Administrator Expert are retiring October 2026 replaced by AB-650 Microsoft 365 Certified: AI Services Administrator Associate, exam beta on July 26. You can check the announcement here: https://techcommunity.microsoft.com/blog/skills-hub-blog/microsoft-credentials-roundup-june-2026/4528350?WT.mc_id=studentamb_165290 I was shocked to read that because last week I scheduled my exam and I didn't see any notice about future retirement. I just rechecked today and there isn't still any update on the retirement on the MS-102 cert or exam pages: Cert page: https://learn.microsoft.com/en-us/credentials/certifications/m365-administrator-expert/ Exam page: https://learn.microsoft.com/en-us/credentials/certifications/exams/ms-102/ So even today, lot's of users are scheduling the MS-102 exam right now without knowing that it is expected to be retired soon I think's it's a weird move to retire an expert Microsoft 365 administrator certification just for it to be replaced by just an associate certifciation AI Services Administrator Associate. So we lose and expert certification abount managing M365 and we can only get an associate certification about AI services in it's place I think it would've better to have AB-650 as an additional certification, maybe even a prerequisite for the M365 Administrator Expert just like MS-700 or the SC-401 Lot's of recruitments department look for expertise about managing M365 and MS-102 take a big part on lot's of admins resumes to provee their knowledge about managing M365, so we won't only lose a cert or exam, we lose a way to prove knowledge about managing M365 at an expert level. I've read lot's of users complaining about this retirement and I hope you could get feedback about it and rearrange this move. Thank you for reading.AI-102 Delivery Completed — Preparing for AI-103: How Is Microsoft AI Training Evolving?
Completed another AI-102 training delivery — and already diving into the roadmap toward AI-103. Recent discussions with learners covered several important areas: - Azure AI Services - Azure OpenAI - RAG patterns & enterprise architectures - Responsible AI - Real-world implementation considerations One thing is becoming increasingly clear: AI capabilities are evolving rapidly, and technical learning paths must evolve just as quickly. For trainers, architects, developers, and organizations, maintaining technical depth while adapting to continuous platform evolution is becoming both a challenge and an opportunity. I'm curious to hear perspectives from the community: What differences or shifts do you expect between AI-102 and AI-103? Which Microsoft AI topics are currently proving most relevant — or most challenging — in your projects?My AB-620 Journey – How I Prepared for the Microsoft Certified: Agent Builder Associate Exam
I recently published a blog sharing my experience preparing for and passing the Microsoft Certified: Agent Builder Associate (AB-620) beta exam. Since I took the beta exam in the first week of June 2026, there were very few preparation resources available. I relied primarily on Microsoft Learn, extensive hands-on practice in Microsoft Copilot Studio, and the Applied Skills lab to build the practical knowledge needed for the exam. In this article, I share: The Microsoft Learn path I completed How I used Microsoft Copilot to understand complex concepts Hands-on practice in Copilot Studio The Applied Skills lab that strengthened my practical knowledge The key topics I recommend focusing on before taking the exam My personal preparation tips for future candidates If you're planning to take AB-620 or are beginning your journey with Microsoft Copilot Studio, I hope my experience helps you prepare more effectively. 🔗 Read the full blog: https://medium.com/@sajeda27/my-ab-620-journey-7cc17f2ff52bMissing Certification
Hi Team, I have passed my two exams AZ-400 and SC-200 10-11 months back but now i am searching them in my transcript however the certification doesn't show up on my there. Can someone help me please on urgent basis because one of them is about to expire on 2nd August so i have to renew that.AI Business Professional Blueprint Survey Opportunity
Greetings! Microsoft is updating the credential for AI Business Professional, and we need your input through our exam blueprinting survey. The blueprint determines how many questions each skill in the exam will be assigned. Please complete the online survey by August 7, 2026. Please also feel free to forward the survey to any colleagues you consider subject matter experts for this certification. You may send this to people external to Microsoft as well. If you have any questions, feel free to contact John Sowles at josowles@microsoft.com or Don Tanedo at dtanedo@microsoft.com. AI Business Professional blueprint survey link: https://www.starttest.com/starttest2/startsurvey?programid=187&guid=5C6C1A02-4E56-4BC2-B9E9-2E2019ADE0ED Thank you!Student Ambassadors: Get Started redirects to MVP Account Privacy page
Hello, I am trying to join the Microsoft Learn Student Ambassadors program, but I cannot access the registration process. Steps: 1. Go to the Microsoft Learn Student Ambassadors page. 2. Sign in with my Microsoft account. 3. Click Get Started. Expected result: I expected to see the Student Ambassadors registration or onboarding page. Actual result: I am always redirected to: https://mvp.microsoft.com/account The page only shows Privacy options such as Download/Delete my data. I do not see any registration or onboarding steps. I have already tried: - Different Microsoft accounts (Outlook and Gmail-based Microsoft account) - Different browsers - Incognito mode - Clearing browser cache and cookies The result is always the same. Could someone please clarify: 1. Is the Student Ambassadors program currently accepting new members? 2. Has the registration process changed? 3. Is this expected behavior or an account issue? 4. If there is a new registration process, where can I find it? I have attached a screenshot of the page I am redirected to. Thank you.Designing and implementing Microsoft Agentic DevOps Blueprint Survey Opportunity
Greetings! Microsoft is considering a credential for Designing and implementing Microsoft Agentic DevOps, and we need your input through our exam blueprinting survey. The blueprint determines how many questions each skill in the exam will be assigned. Please complete the online survey by August 5, 2026. Please also feel free to forward the survey to any colleagues you consider subject matter experts for this certification. You may send this to people external to Microsoft as well. If you have any questions, feel free to contact John Sowles at josowles@microsoft.com or Don Tanedo at dtanedo@microsoft.com. Designing and implementing Microsoft Agentic DevOps blueprint survey link: https://www.starttest.com/starttest2/startsurvey?programid=187&guid=8156D640-BDCC-44B5-919D-E32F170F8ADF Thank you!A Helpful Read for Anyone Transitioning from AZ-204 to AI-200
I recently came across this blog while looking into the transition from AZ-204 to AI-200, and it turned out to be really helpful for me. It clearly explains what Azure developers should expect before July 31, 2026, including the key changes and what skills you might need to focus on. I especially liked how it breaks things down in a simple and easy-to-understand way. If you're currently preparing or thinking about moving into AI-related roles on Azure, this might be useful for you as well. Here’s the article: https://medium.com/@itexamstopics7/az-204-to-ai-200-what-every-azure-developer-needs-to-know-before-july-31-2026-1bded4a6f778 Would love to hear what others think about this transition.Bridging the Skills Gap: Empowering Non-Coders to Automate Workflows in M365
Namstey Folks 🙏, As we look at digital transformation, one of the biggest bottlenecks is the skills gap in handling complex operational workflows. With the rise of modern M365 extensions and Power Platform capabilities, the barrier to entry is shifting. We can now build robust solutions directly inside SharePoint without needing heavy custom code. From what I’ve seen, the benefits of going the low-code/no-code route within the M365 ecosystem are clear: - Faster Deployment: Building internal workflows directly where teams already work cuts out weeks of standard dev cycles. - Empowered Teams: Operations teams can patch their own inefficiencies without waiting in a long IT queue. However, it also opens up real strategic questions around data governance, compliance, and keeping these citizen-developed solutions maintainable over time. How is your organization approaching upskilling for this? Are you training existing operational teams to build their own tools within the Microsoft ecosystem, or is IT still handling everything from the top down? Let's build robust solutionsMeet the Microsoft Learn experts
The Microsoft Learn Community experiences are supported by technical subject matter experts, which are present throughout our community resources based on their area of expertise. Connect with this worldwide network of experts who have technical and training experience, are passionate about the community, and can offer unique knowledge to help you achieve your skilling goals. Find all the Microsoft Learn experts or join them in one of our learning rooms. Microsoft Learn expert Topic Area André Baltieri Azure Brian Gorman Azure Elkhan Yusubov Azure Hamid Sadeghpour Saleh Azure Jonah Andersson Azure Jorge Maia Azure Kazeem Adegboyega Azure Luke Murray Azure Marcos Nogueira Azure Martin Dimovski Azure Mohsen Akhavan Azure Rodrigo Kono Azure Saeid Dahl Azure Tiago Costa Azure Viknaraj Manogararajah Azure Viswanatha Swamy Azure Vlad Catrinescu Azure Dharanidharan Balasubramaniam Business Applications Doher Drizzle Pablo Business Applications Faisal Fareed Business Applications Goloknath Mishra Business Applications Haniel Croitoru Business Applications Jeevarajan Kumar Business Applications Julian Sharp Business Applications Kirti Prajapati Business Applications Nadeeja Bomiriya Business Applications Priyesh Wagh Business Applications Rishona Elijah Business Applications Arafat Tehsin Data and AI Armando Lacerda Data and AI Francis Msangi Masera Data and AI Dr. Gomathi Srinivasan Data and AI Hugo Barona Data and AI Indira Bandari Data and AI Jackson Felden Data and AI Janarthanan S Data and AI Juarez Junior Data and AI Narayan Solanki Data and AI Razwan Choudry Data and AI Stefano Demiliani Data and AI Usama Wahab Khan Data and AI Abdullah Altaf General Technologies Arash Aghajani General Technologies Ayodeji Folarin General Technologies Douglas Romão de Souza General Technologies Estelle Auberix General Technologies Gulnaz Mushtaq General Technologies Joshua Jones General Technologies Oluwaseyi Oluwawumiju General Technologies Renato Romão de Souza General Technologies Shinichi Kawara General Technologies Usman Lodhi General Technologies Amit Chandak Microsoft Fabric Ashraf Ghonaim Microsoft Fabric Chris Hyde Microsoft Fabric David Alzamendi Microsoft Fabric Mehrdad Abdollahi Microsoft Fabric Nikola Ilic Microsoft Fabric Pragati Jain Microsoft Fabric Shabnam Watson Microsoft Fabric Daniel Rey Modern Work Nanddeep Nachan Modern Work Sara Fennah Modern Work Sharon Weaver Modern Work Siddharth Vaghasia Modern Work Smita Nachan Modern Work David Okeyode Security, Compliance and Identity Dwayne Natwick Security, Compliance and Identity Eric Woodruff Security, Compliance and Identity Ibrahima Mbodji Security, Compliance and Identity Raphael Koellner Security, Compliance and Identity
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