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Copilot Pro - Links Not Working
It's done a great job of summarising a 100 page pdf. Then it's created a powerpoint but when it shows the downloadable link I can't click on it (no way to download it) It's in bold - no right click or any other clicking option - have literally tried everything. Changed browsers, no fix. Cleared cache & cookies, no fix. Many thanks!C310812Jan 31, 2026Copper Contributor160Views1like1CommentMicrosoft unscheduled breaks vs Pearson proctor enforcement — candidates getting revoked
I’m starting this thread because the Microsoft “unscheduled breaks” feature is documented and available in the exam UI, but enforcement and support handling appear inconsistent in real OnVUE sessions. Example case: Exam: SC-401 via Pearson VUE OnVUE Date/time: 25 Jan 2026 1:00 PM (Australia/Melbourne) I initiated an unscheduled break through the exam UI: Take a break, then Start Break The break screen displayed, the timer continued running, I returned after about 3 minutes and resumed The session was revoked with messaging implying a policy/security violation Pearson case: 33927366 Why this matters: The published policy and the exam UI support unscheduled breaks, but some candidates still get revoked and then receive boilerplate responses referencing “scheduled breaks,” which doesn’t match the Microsoft unscheduled break feature. What I’m asking Microsoft / the community: Clarify the authoritative rule: if an unscheduled break is started in the UI, is it considered an approved break state for stepping away from webcam view? Enforcement: can revocation decisions be based on OnVUE telemetry (timestamps for Start Break, break state entry, resume) rather than proctor interpretation? Escalation path: what is the official fastest route for remediation when a revocation occurs even though the break was started in the UI? Operational guidance: best practices to reduce risk (for example, what exact “break state” confirmation should candidates wait for before stepping away)? Reference policy article: https://techcommunity.microsoft.com/blog/skills-hub-blog/unscheduled-breaks-now-available-in-most-exams-without-requesting-in-advance/3287005 If others have been impacted, please share: Exam, date, whether you clicked Start Break in the UI, and the resolution path that worked (voucher/refund/retest, and which channel).kanag1Jan 30, 2026Copper Contributor5Views0likes0CommentsEXCEL - How to have data from spreadsheet automatically update on separate spreadsheet
I have a master spreadsheet for information. There are not formulas, just data. I would like to have secondary spreadsheets that break down this data into separate categories but when the data on the master is changed it is also changed on the secondary sheet as well.LdmelodyJan 30, 2026Copper Contributor23Views0likes1CommentLost my courses and level progress on my learn profile
Does anyone know how I can contact Microsoft about my learn account? I tried to log on using my work laptop and my profile has been reset back to 0. I've lost all of my achievements and learning path progress. I've had a look around for support but can't find anything that will help.KyloR85Jan 29, 2026Copper Contributor8.7KViews3likes63CommentsHow do I add two personal account to microsoft learn portal ?
Hi Community, How do I add two personal account to microsoft learn portal which would allow me to see all my certification in one place. I have done my Microsoft certification using two different personal accounts. When I try to do it, I get an error "You can only have one personal account linked". Can someone advise or point me to the right direction how to approach Microsoft to help me resolve this issue. Regards160Views0likes2CommentsMoving teams chat history to a new tenant
Hi, My organisation has recently moved our domain to a new 365 tenant and are telling me that my teams chat and channel history cannot be moved in the same way the email exchange has been. Is this correct? Surely there is a way to migrate the teams data across aswell? [you can tell from my desciption that im not an IT expert. I do have a really important project group chat history with a customer team that i really cant afford to lose]sporterukJan 29, 2026Copper Contributor1.6KViews0likes2CommentsMicrosoft 365 office app activation on Citrix published apps
Hi, We have multiple users are experiencing persistent issues with Microsoft 365 license activation while using Citrix with FSLogix for user profiles and Microsoft Office applications published as apps. Users are frequently prompted to sign in to Office for activation, and often encounter the message “Your product is not activated.” Additionally, there are instances of errors occurring during the activation process. Although users can work without issues after signing in, the activation prompt reappears intermittently, ranging from one to several weeks before reappearing. We use M365 E3 license for users FSLogix version - 2.9.8884 Office apps we have latest version on VDA servers. Is there anyone who has faced this issue before?ChalaCJan 28, 2026Copper Contributor638Views1like3CommentsIntelligent App Builder Blueprint Survey Opportunity
Greetings! Microsoft is considering a certification for the Intelligent App Builder role, and we need your input through our exam blueprinting survey. The blueprint determines how many questions each skill in the exam will be assigned. Please complete the online survey by February 10 th , 2026. Please also feel free to forward the survey to any colleagues you consider subject matter experts for this certification. If you have any questions, feel free to contact John Sowles at josowles@microsoft.com or Don Tanedo at dtanedo@microsoft.com. Intelligent App Builder blueprint survey link: https://microsoftlearning.co1.qualtrics.com/jfe/form/SV_8cyBB5RmAQ9EF8O Thank you!39Views1like0CommentsMicrosoft Applied Skills: assessment labs and support
Hello. I would like to report one problem: it often happens that an assessment lab for a Microsoft Applied Skill is planned for retirement on a specific day and the same lab is "undergoing maintenance" for a long time period, but that lab ends up not being available anymore before its final retirement. In addition to this, no information are shared and there is no way to monitor the availability of an assessment lab: the status post for Applied Skills Assessment Status that was available in the past is not working anymore and that post was not regularly updated as well. This is something that has already happened in the past. Is it possible to improve the way the information related to the availability of Applied Skills are shared? Also it would be appreciated if the unavailability of an assessment lab could be taken into the account before retiring one lab: postponing the retirement to compensate for the lab's unavailability due to the "undergoing maintenance" would be good and really appreciated. Bye.LuigiBrunoJan 27, 2026Iron Contributor42Views0likes0CommentsAzure AI Fundamentals Blueprint Survey opportunity
Greetings! Microsoft is updating a credential for Azure AI Fundamentals, and we need your input through our exam blueprinting survey. The blueprint determines how many questions each skill in the exam will be assigned. Please complete the online survey by February 9, 2026. Please also feel free to forward the survey to any colleagues you consider subject matter experts for this certification. If you have any questions, feel free to contact John Sowles at josowles@microsoft.com or Don Tanedo at dtanedo@microsoft.com. Azure AI Fundamentals blueprint survey link: https://microsoftlearning.co1.qualtrics.com/jfe/form/SV_eV7EHxY9btxKeWi58Views0likes0Comments
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