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Feedback about MS-102 retirement
TL;DR: I don't think you should retire the MS-102 as it really is a big downgrade losing and expert M-365 administor certification just for it to be replaced by an unrelated and under leveled AI Services administrator one. Hello community, This is my first post and I think it's a good time to open a thread to share some feedback about the retirement of the MS-102 exam and certification and I encourage others learners and users to do the same. For those who don't know It was announced last June 25th that exam MS-102 and Microsoft 365 Certified: Administrator Expert are retiring October 2026 replaced by AB-650 Microsoft 365 Certified: AI Services Administrator Associate, exam beta on July 26. You can check the announcement here: https://techcommunity.microsoft.com/blog/skills-hub-blog/microsoft-credentials-roundup-june-2026/4528350?WT.mc_id=studentamb_165290 I was shocked to read that because last week I scheduled my exam and I didn't see any notice about future retirement. I just rechecked today and there isn't still any update on the retirement on the MS-102 cert or exam pages: Cert page: https://learn.microsoft.com/en-us/credentials/certifications/m365-administrator-expert/ Exam page: https://learn.microsoft.com/en-us/credentials/certifications/exams/ms-102/ So even today, lot's of users are scheduling the MS-102 exam right now without knowing that it is expected to be retired soon I think's it's a weird move to retire an expert Microsoft 365 administrator certification just for it to be replaced by just an associate certifciation AI Services Administrator Associate. So we lose and expert certification abount managing M365 and we can only get an associate certification about AI services in it's place I think it would've better to have AB-650 as an additional certification, maybe even a prerequisite for the M365 Administrator Expert just like MS-700 or the SC-401 Lot's of recruitments department look for expertise about managing M365 and MS-102 take a big part on lot's of admins resumes to provee their knowledge about managing M365, so we won't only lose a cert or exam, we lose a way to prove knowledge about managing M365 at an expert level. I've read lot's of users complaining about this retirement and I hope you could get feedback about it and rearrange this move. Thank you for reading.
Access issue with Copilot Studio in Microsoft Learn Applied Skills lab
Hello Microsoft Community, I am currently working on the Microsoft Learn Applied Skills exercise: “Create your customer service agent” using Copilot Studio. When attempting to sign in, I am using my personal Gmail account. However, I receive an error stating that personal Microsoft accounts are not supported, and I am unable to proceed with the lab. Is a Microsoft Entra ID work/school account required to access Copilot Studio for this exercise? Thanks in advance.From Resume to Interview: Building AI-Powered Hiring Agents with Microsoft Technology
Hello everyone, I'm excited to share that the complete AI Hiring Agent solution is now available through my From Idea to Agent: Copilot newsletter series. Over the past four editions, we've built a real-world, end-to-end recruitment solution using Microsoft Copilot Studio, Power Automate, Microsoft Teams, Outlook, SharePoint, and Microsoft 365 - demonstrating how AI agents can streamline every stage of the hiring process. 📚 What's included in the series? 📘 Edition #004 – AI Resume Screening Agent Automatically analyze incoming resumes Extract candidate information Organize resumes for recruiters Reduce manual screening effort 📘 Edition #005 – AI Candidate Scoring & Ranking Agent Score candidates based on job requirements Rank applicants automatically Generate recruiter insights Help hiring managers identify top talent faster 📘 Edition #006 – AI Candidate Search Agent Search candidates using natural language Ask questions like "Show me Power Platform developers with 5+ years of experience" or "Find candidates with Azure AI skills" Instantly retrieve the best matching resumes 🆕 Edition #007 – AI Interview Scheduling Agent Hiring manager approves a candidate directly in Microsoft Teams Power Automate schedules the interview automatically Outlook sends the calendar invitation SharePoint updates the candidate status Microsoft Teams notifies the hiring manager Recruiter receives instant confirmation 🎯 End-to-End AI Hiring Pipeline ✅ Resume Screening ✅ AI Candidate Scoring ✅ Candidate Ranking ✅ Natural Language Candidate Search ✅ Interview Scheduling ✅ Microsoft Teams Notifications ✅ Outlook Calendar Integration ✅ SharePoint Status Updates Everything runs seamlessly within the Microsoft 365 ecosystem, helping recruiters reduce manual work, accelerate hiring, and deliver a better candidate experience. Whether you're a Recruiter, HR professional, Microsoft Power Platform Developer, Dynamics 365 Consultant, Solution Architect, or AI enthusiast, this series provides practical, step-by-step guidance to build an intelligent recruitment solution using Microsoft's low-code and AI technologies. 📖 Read the latest (4th) edition here: https://www.linkedin.com/pulse/edition-007-from-resume-interview-building-ai-powered-sajeda-sultana-dsjgf/ 📚 Follow the "From Idea to Agent: Copilot" newsletter to access the complete series and stay updated as I continue publishing practical AI agent implementations built with Microsoft technologies. If you find this series valuable, I'd truly appreciate your support by liking, commenting, and sharing it with your network. It may help someone who is looking to learn how to build real-world AI agents with Microsoft 365.
MD-102 Practice Test Does Not Prepare You for the Actual Exam + Poor Support Links
The following was edited by Copilot but is actually my own personal experience and I have read through it and found it accurate to what I wrote for it to edit to a better format: I’m posting this here because I was unable to successfully submit this feedback through the official Microsoft Credentials support channels (links either redirected to Azure support or returned a 404 error). I recently prepared for the MD-102 Endpoint Administrator certification using the official Microsoft Learn modules and the associated Practice Assessment. Based on my performance with those materials, I felt reasonably prepared going into the exam. However, the actual exam experience was significantly different from the Practice Assessment. Issue The Microsoft Learn Practice Assessment primarily uses straightforward, single-concept multiple-choice questions. In contrast, the actual MD-102 exam includes: Multi-step, scenario-based questions Questions requiring evaluation of multiple valid solutions “Best answer” decisions involving trade-offs (not just correctness) These are fundamentally different question styles and require different types of preparation. Impact This mismatch creates a false sense of readiness. Candidates who rely on official Microsoft Learn materials—including the Practice Assessment—may believe they are adequately prepared, but encounter a much more complex and different exam experience. In my case, this gap was a major factor in not passing the exam despite completing the recommended preparation resources. Additional Concern I attempted to submit this feedback through the official Microsoft Credentials support links, but encountered issues: Redirects to Azure “Support for Business” instead of certification support (https://learn.microsoft.com/credentials/support/help) Credentials support page returning a 404 error (https://learn.microsoft.com/credentials/support/) No visible feedback mechanism on the Practice Assessment page itself (https://learn.microsoft.com/en-us/credentials/certifications/modern-desktop/practice/assessment) This makes it difficult to report issues with certification preparation materials through the intended channels. Suggestions To improve the effectiveness of Microsoft Learn as an exam preparation tool: Clearly indicate that Practice Assessments are not representative of actual exam format or difficulty AND Update Practice Assessments to include: Scenario-based questions Multi-step decision questions “Best solution” style problems Provide a full-length mock exam that more closely reflects the real exam experience Add a visible feedback option directly on Practice Assessment pages Fix routing issues with Credentials support links I’m sharing this because I suspect others may run into the same issue when relying on official preparation materials.How to Choose the Right AI Assistant (ChatGPT, Gemini, Copilot, Claude & More)-A Simple 4-Step Guide
One question I hear all the time is: "Which AI assistant is the best?" After using several AI tools, I've found that the answer depends on what you're trying to accomplish. A developer, researcher, content creator, and business user may all choose different assistants based on their specific needs. I recently wrote a short article sharing a simple 4-step framework for choosing the right AI assistant based on your use case. 📖 Read here: https://medium.com/@sajeda27/how-to-choose-the-right-ai-assistant-chatgpt-gemini-copilot-claude-more-a-simple-4-step-ef0f9ca0a0e5 If you found this article useful, feel free to share it with colleagues, friends, or anyone trying to navigate the growing world of AI assistants. 🚀Pran Mohan
Pran Mohan is an Indian Ethical Hacker. He was born on February 16, 2002, in Banka, Bihar, India. From an early age, he developed a strong interest in computers and Cyber Security, which later influenced his career as an Ethical Hacker. He completed his schooling under Tilka Manjhi Bhagalpur University. He later pursued a Diploma in Cyber Security from the Indian School of Ethical Hacking (ISOEH), Kolkata, West Bengal. He also earned a Bachelor of Computer Applications (BCA) from D.A.V. College, Kharkhauda, Meerut, affiliated with Chaudhary Charan Singh University (CCS University), Uttar Pradesh.
Windows 11 lock screen bug
We are having an issue where some users cannot log back into windows 11 after going to a lock screen. Windows will tell you the password or username is incorrect even though the credentials are defiantly correct. The only solution I've found so far is to reboot the machine. What could be causing this? Our users are loosing unsaved work from having to reboot through out the day.
Which AI-300 Exam Topics Have the Most Tricky Questions?
I am currently preparing for the AI-300 exam and trying to spend more time on the areas that tend to be the most challenging in the actual exam. For those who have already taken AI-300, which topics contained the most tricky or confusing questions?
