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My AB-620 Journey β How I Prepared for the Microsoft Certified: Agent Builder Associate Exam
I recently published a blog sharing my experience preparing for and passing the Microsoft Certified: Agent Builder Associate (AB-620) beta exam. Since I took the beta exam in the first week of June 2026, there were very few preparation resources available. I relied primarily on Microsoft Learn, extensive hands-on practice in Microsoft Copilot Studio, and the Applied Skills lab to build the practical knowledge needed for the exam. In this article, I share: The Microsoft Learn path I completed How I used Microsoft Copilot to understand complex concepts Hands-on practice in Copilot Studio The Applied Skills lab that strengthened my practical knowledge The key topics I recommend focusing on before taking the exam My personal preparation tips for future candidates If you're planning to take AB-620 or are beginning your journey with Microsoft Copilot Studio, I hope my experience helps you prepare more effectively. π Read the full blog: https://medium.com/@sajeda27/my-ab-620-journey-7cc17f2ff52b16Views0likes0CommentsFeedback about MS-102 retirement
TL;DR: I don't think you should retire the MS-102 as it really is a big downgrade losing and expert M-365 administor certification just for it to be replaced by an unrelated and under leveled AI Services administrator one. Hello community, This is my first post and I think it's a good time to open a thread to share some feedback about the retirement of the MS-102 exam and certification and I encourage others learners and users to do the same. For those who don't know It was announced last June 25th that exam MS-102 and Microsoft 365 Certified: Administrator Expert are retiring October 2026 replaced by AB-650 Microsoft 365 Certified: AI Services Administrator Associate, exam beta on July 26. You can check the announcement here: https://techcommunity.microsoft.com/blog/skills-hub-blog/microsoft-credentials-roundup-june-2026/4528350?WT.mc_id=studentamb_165290 I was shocked to read that because last week I scheduled my exam and I didn't see any notice about future retirement. I just rechecked today and there isn't still any update on the retirement on the MS-102 cert or exam pages: Cert page: https://learn.microsoft.com/en-us/credentials/certifications/m365-administrator-expert/ Exam page: https://learn.microsoft.com/en-us/credentials/certifications/exams/ms-102/ So even today, lot's of users are scheduling the MS-102 exam right now without knowing that it is expected to be retired soon I think's it's a weird move to retire an expert Microsoft 365 administrator certification just for it to be replaced by just an associate certifciation AI Services Administrator Associate. So we lose and expert certification abount managing M365 and we can only get an associate certification about AI services in it's place I think it would've better to have AB-650 as an additional certification, maybe even a prerequisite for the M365 Administrator Expert just like MS-700 or the SC-401 Lot's of recruitments department look for expertise about managing M365 and MS-102 take a big part on lot's of admins resumes to provee their knowledge about managing M365, so we won't only lose a cert or exam, we lose a way to prove knowledge about managing M365 at an expert level. I've read lot's of users complaining about this retirement and I hope you could get feedback about it and rearrange this move. Thank you for reading.shellgioAug 01, 2026Iron Contributor4KViews42likes49CommentsFonts for MS Office 2019 on Mac OS
Hi All, I've been directed to you experts by the MS Support team. MS Office 2019 stores its fonts in the /Applications/Microsoft Word.app/Contents/Resources/DFonts folder, however, all other fonts on the Mac are stored in either /System/Library/Fonts (system or Apple fonts) or /Library/Fonts (other user-installed fonts). The effect is that the MS fonts don't appear in FontBook and so can't be enabled, disabled or otherwise managed. Further, they can't be seen or used by non-MS apps leading to font consistency issues. To simplify font management and ensure use across all apps, I would like to remove all the MS fonts from DFonts and move them to Library/Fonts. If I do so will I 'break' the Office apps? Are there any fonts that Office requires as a minimum in DFonts to enable Word, Excel and Powerpoint to function? To remove the fonts from DFonts; is it simply a case of adding the fonts to Library/Fonts in the usual way with FontBook and then deleting the fonts from DFonts? Only, this article suggests its more complex and involves editing .plist files: http://www.jklstudios.com/misc/osxfonts.html#officefonts Are there any other restrictions or ramifications to be aware of? Many thanks in advance for your advice. All the best, Charlie,GCRF01Aug 01, 2026Copper Contributor35KViews1like4CommentsRecover my email
I have an old hotmail email that I need to access. When I go through the process of recovering the email, it says i dont have enough information for them to approve. Im looking for any way to contact an actual person from Microsoft to help me access this email.purawellnessJul 27, 2026Copper Contributor91Views0likes1CommentMissing Certification
Hi Team, I have passed my two exams AZ-400 and SC-200 10-11 months back but now i am searching them in my transcript however the certification doesn't show up on my there. Can someone help me please on urgent basis because one of them is about to expire on 2nd August so i have to renew that.68Views0likes1CommentAI Business Professional Blueprint Survey Opportunity
Greetings! Microsoft is updating the credential for AI Business Professional, and we need your input through our exam blueprinting survey. The blueprint determines how many questions each skill in the exam will be assigned. Please complete the online survey by August 7, 2026. Please also feel free to forward the survey to any colleagues you consider subject matter experts for this certification. You may send this to people external to Microsoft as well. If you have any questions, feel free to contact John Sowles at josowles@microsoft.com or Don Tanedo at dtanedo@microsoft.com. AI Business Professional blueprint survey link: https://www.starttest.com/starttest2/startsurvey?programid=187&guid=5C6C1A02-4E56-4BC2-B9E9-2E2019ADE0ED Thank you!60Views2likes1CommentStudent Ambassadors: Get Started redirects to MVP Account Privacy page
Hello, I am trying to join the Microsoft Learn Student Ambassadors program, but I cannot access the registration process. Steps: 1. Go to the Microsoft Learn Student Ambassadors page. 2. Sign in with my Microsoft account. 3. Click Get Started. Expected result: I expected to see the Student Ambassadors registration or onboarding page. Actual result: I am always redirected to: https://mvp.microsoft.com/account The page only shows Privacy options such as Download/Delete my data. I do not see any registration or onboarding steps. I have already tried: - Different Microsoft accounts (Outlook and Gmail-based Microsoft account) - Different browsers - Incognito mode - Clearing browser cache and cookies The result is always the same. Could someone please clarify: 1. Is the Student Ambassadors program currently accepting new members? 2. Has the registration process changed? 3. Is this expected behavior or an account issue? 4. If there is a new registration process, where can I find it? I have attached a screenshot of the page I am redirected to. Thank you.Karan95427Jul 24, 2026Copper Contributor54Views0likes1CommentDesigning and implementing Microsoft Agentic DevOps Blueprint Survey Opportunity
Greetings! Microsoft is considering a credential for Designing and implementing Microsoft Agentic DevOps, and we need your input through our exam blueprinting survey. The blueprint determines how many questions each skill in the exam will be assigned. Please complete the online survey by August 5, 2026. Please also feel free to forward the survey to any colleagues you consider subject matter experts for this certification. You may send this to people external to Microsoft as well. If you have any questions, feel free to contact John Sowles at josowles@microsoft.com or Don Tanedo at dtanedo@microsoft.com. Designing and implementing Microsoft Agentic DevOps blueprint survey link: https://www.starttest.com/starttest2/startsurvey?programid=187&guid=8156D640-BDCC-44B5-919D-E32F170F8ADF Thank you!139Views0likes0CommentsA Helpful Read for Anyone Transitioning from AZ-204 to AI-200
I recently came across this blog while looking into the transition from AZ-204 to AI-200, and it turned out to be really helpful for me. It clearly explains what Azure developers should expect before July 31, 2026, including the key changes and what skills you might need to focus on. I especially liked how it breaks things down in a simple and easy-to-understand way. If you're currently preparing or thinking about moving into AI-related roles on Azure, this might be useful for you as well. Hereβs the article: https://medium.com/@itexamstopics7/az-204-to-ai-200-what-every-azure-developer-needs-to-know-before-july-31-2026-1bded4a6f778 Would love to hear what others think about this transition.jackhenryJul 23, 2026Copper Contributor100Views2likes1CommentBridging the Skills Gap: Empowering Non-Coders to Automate Workflows in M365
Namstey Folks π, As we look at digital transformation, one of the biggest bottlenecks is the skills gap in handling complex operational workflows. With the rise of modern M365 extensions and Power Platform capabilities, the barrier to entry is shifting. We can now build robust solutions directly inside SharePoint without needing heavy custom code. From what Iβve seen, the benefits of going the low-code/no-code route within the M365 ecosystem are clear: - Faster Deployment: Building internal workflows directly where teams already work cuts out weeks of standard dev cycles. - Empowered Teams: Operations teams can patch their own inefficiencies without waiting in a long IT queue. However, it also opens up real strategic questions around data governance, compliance, and keeping these citizen-developed solutions maintainable over time. How is your organization approaching upskilling for this? Are you training existing operational teams to build their own tools within the Microsoft ecosystem, or is IT still handling everything from the top down? Let's build robust solutions28Views2likes0Comments
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