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AI-Enhanced Contact Center Solutions Engineer Blueprint Survey Opportunity
Greetings! Microsoft is considering a credential for AI-Enhanced Contact Center Solutions Engineer, and we need your input through our exam blueprinting survey. The blueprint determines how many questions each skill in the exam will be assigned. Please complete the online survey by March 26, 2026. Please also feel free to forward the survey to any colleagues you consider subject matter experts for this certification. You may send this to people external to Microsoft as well. If you have any questions, feel free to contact John Sowles at josowles@microsoft.com or Don Tanedo at dtanedo@microsoft.com. AI-Enhanced Contact Center Solutions Engineer blueprint survey link: https://microsoftlearning.co1.qualtrics.com/jfe/form/SV_5vSBzYkpE9FYpts
Weekly Roundup for Learning Rooms (Groups)
Hello Skills Hub Community! Below is a summary of what is happening within our Learning Rooms (Groups) so that you can stay in the loop and discover something new. To get frequent updates of their content, make sure to follow/join the group that interests you. Find the full list of our Learning Rooms (Groups) here: Learning Room Directory Learning Room Details Date/Time Link to post Copilot & Power Platform with Rishona Discussion: Agent Builder: Build an agent that drafts emails in your tone Agent Builder: Build an agent that drafts emails in your tone | Microsoft Community Hub The Fabric Café Weekly #FabricCoffee sessions at Microsoft Fabric Cafe https://www.youtube.com/@MicrosoftFabricCafe Modern Development with Azure Integration and AI Event: Azure Innovators Hub: Data & Intelligence MVP Live 2026 Monday, Apr 06, 2026, 3:00 PM GMT+3 Data & Intelligence MVP Live 2026
PL‑300 Exam Revoked After Official Break — Urgent Escalation | TrackingID#2603050050003216
Hello, I first contacted OnVUE, and they immediately revoked my PL‑300 exam. Microsoft later confirmed the revocation for this reason: “unauthorized interruption (unscheduled break) and leaving the exam environment.” However, I used an official Microsoft‑authorized unscheduled break by clicking “Take a Break”, exactly as documented for the PL‑300 exam. I still had 40 minutes remaining and 6 case‑study questions left. It is 2026, yet there is still a major contradiction between: Microsoft’s rules (which allow official breaks), and OnPersonVUE’s enforcement (which treats them as violations). Which rules should candidates follow? Also, on Liberty Munson’s official announcement: https://techcommunity.microsoft.com/blog/skills-hub-blog/unscheduled-breaks-now-available-in-most-exams-without-requesting-in-advance/3287005 several candidates reported the exact same issue, and Microsoft granted them a free retake. Why not me? I request: review by a higher‑level Microsoft Certification authority; confirmation whether Liberty Munson’s guidelines are still valid; and, if so, the free retake I am entitled to under Microsoft policy. Please act quickly — my career depends on this certification. MC TrackingID#2603050050003216 candidate id: MS1101060667 registration id: 528982313Per certification designed badges
Hi First Microsoft opted out from awesome Credly (awesome, as learners collected “all” personal certifications in one place, no matter the vendor - easy to share the Credly profile link for various reasons) And now you have quit creating “per certification branded badge”s, and only provide standard “Associate” & “Expert” badges with a “Learn diploma) showing the name of the certification “in text” (the new Fabric exam as example) For us globally in roles like “Alliance Managers”, “Partner Managers”, driving and summarizing partners excellence in the area of Microsoft + pushing with marketing us and Microsoft- this is bad! Example on how we earlier are using the per certification badges Is it just by mistake you have taken this path? Or is it just me and my learners that have missed where they can download per exam branded badges for newer certifications now? Regards Gabriel
Passed the MS-102 exam but not seeing certificate.
I have passed the Exam MS-102: Microsoft 365 Administrator back on August 11 2024. However I do not see the certificate for this exam. I have reached out to Pearson Vue who referenced me to the support page for live chat with Microsoft. Which the chat with Microsoft referenced only this forum and not available live person to chat/call or email. I am left with having to open a "discussion" here to try to get further assistance on this matter. Please let me know what needs to be done to move this forward.
I am unable to connect wired headphones to my computer (help if possible)
My computer does not pick up any input audio and will only play a static through my microphone. I have updated and reinstalled audio drivers and cant find any obvious settings. Is there something im missing or could it be a hardware issue? My computer is a "Centre Com Athena Ryzen 7 7800X3D RX 7900 XTX Gaming PC with Windows 11" it was a pre built which is made by a company in australia.Weekly Roundup for Learning Rooms (Groups)
Hello Skills Hub Community! Below is a summary of what is happening within our Learning Rooms (Groups) so that you can stay in the loop and discover something new. To get frequent updates of their content, make sure to follow/join the group that interests you. Find the full list of our Learning Rooms (Groups) here: Learning Room Directory Learning Room Details Date/Time Link to post Azure Cloud Commanders Event: Feature Flags & Configuration Management using Azure App Configuration for .NET Apps Thursday, Mar 12, 2026, 11:00 AM PDT Feature Flags & Configuration Management using Azure App Configuration for .NET Apps | Microsoft Community Hub Modern Development with Azure Integration and AI Event: Azure Innovators Hub: Data & Intelligence MVP Live 2026 Monday, Apr 06, 2026, 3:00 PM GMT+3 Data & Intelligence MVP Live 2026 Modern Development with Azure Integration and AI Blog: The rise of vLLM in Modern Cloud Development: Revolutionizing AI Inference The rise of vLLM in Modern Cloud Development
