AI-Enhanced Contact Center Solutions Engineer Blueprint Survey Opportunity
Greetings! Microsoft is considering a credential for AI-Enhanced Contact Center Solutions Engineer, and we need your input through our exam blueprinting survey. The blueprint determines how many questions each skill in the exam will be assigned. Please complete the online survey by March 26, 2026. Please also feel free to forward the survey to any colleagues you consider subject matter experts for this certification. You may send this to people external to Microsoft as well. If you have any questions, feel free to contact John Sowles at josowles@microsoft.com or Don Tanedo at dtanedo@microsoft.com. AI-Enhanced Contact Center Solutions Engineer blueprint survey link: https://microsoftlearning.co1.qualtrics.com/jfe/form/SV_5vSBzYkpE9FYpts
PL‑300 Exam Revoked After Official Break — Urgent Escalation | TrackingID#2603050050003216
Hello, I first contacted OnVUE, and they immediately revoked my PL‑300 exam. Microsoft later confirmed the revocation for this reason: “unauthorized interruption (unscheduled break) and leaving the exam environment.” However, I used an official Microsoft‑authorized unscheduled break by clicking “Take a Break”, exactly as documented for the PL‑300 exam. I still had 40 minutes remaining and 6 case‑study questions left. It is 2026, yet there is still a major contradiction between: Microsoft’s rules (which allow official breaks), and OnPersonVUE’s enforcement (which treats them as violations). Which rules should candidates follow? Also, on Liberty Munson’s official announcement: https://techcommunity.microsoft.com/blog/skills-hub-blog/unscheduled-breaks-now-available-in-most-exams-without-requesting-in-advance/3287005 several candidates reported the exact same issue, and Microsoft granted them a free retake. Why not me? I request: review by a higher‑level Microsoft Certification authority; confirmation whether Liberty Munson’s guidelines are still valid; and, if so, the free retake I am entitled to under Microsoft policy. Please act quickly — my career depends on this certification. MC TrackingID#2603050050003216 candidate id: MS1101060667 registration id: 528982313Per certification designed badges
Hi First Microsoft opted out from awesome Credly (awesome, as learners collected “all” personal certifications in one place, no matter the vendor - easy to share the Credly profile link for various reasons) And now you have quit creating “per certification branded badge”s, and only provide standard “Associate” & “Expert” badges with a “Learn diploma) showing the name of the certification “in text” (the new Fabric exam as example) For us globally in roles like “Alliance Managers”, “Partner Managers”, driving and summarizing partners excellence in the area of Microsoft + pushing with marketing us and Microsoft- this is bad! Example on how we earlier are using the per certification badges Is it just by mistake you have taken this path? Or is it just me and my learners that have missed where they can download per exam branded badges for newer certifications now? Regards Gabriel
Passed the MS-102 exam but not seeing certificate.
I have passed the Exam MS-102: Microsoft 365 Administrator back on August 11 2024. However I do not see the certificate for this exam. I have reached out to Pearson Vue who referenced me to the support page for live chat with Microsoft. Which the chat with Microsoft referenced only this forum and not available live person to chat/call or email. I am left with having to open a "discussion" here to try to get further assistance on this matter. Please let me know what needs to be done to move this forward.Please clarify the numbering system in Microsoft exams
I am trying to make sense of exam numbers in Microsoft Certification poster. https://arch-center.azureedge.net/Credentials/Certification-Poster_en-us.pdf. For example I notice most azure exam numbers start with 1xx. That gives me the impression that 1xx could be related to Infrastructure. But I am not sure if that is the correct understanding. For example all fundamental exams are numbered 9xx. So are exams numbered differently in role based certifications? What is the numbering pattern and practice in role based certifications? Again one might assume that all architect exams may have the same number pattern but they don’t. Some patterns emerge when it comes to Windows certification - 8xx. Collaboration and communication - 7xx except MB 700. So it appears even under role based certifications the numbering pattern may be different depending on the technology or platform or product. I have not found any authoritative material on the internet form anyone in Microsoft or an MVP on this topic. Some clarification on this topic will help to put at rest years of curiosity and confusion in the community. Thank you.
Struggling with Microsoft Applied Skills: Create agents in Microsoft Copilot Studio
Hi all, I'm struggling trying to pass the https://learn.microsoft.com/en-us/credentials/applied-skills/create-agents-in-microsoft-copilot-studio that was released recently. I keep getting around 50% percent, with the performance by task failing for: Manage variables and entities Configure nodes but the others as pass. I've done the test twice and not sure what I am doing wrong to be honest. I've gone through the learning path on the certification page as well. I have a feeling I maybe tackling this task wrong but not sure. You need to ensure that when a user interacts with agents, the user receives the following message: This is the agent! Then, the user must be prompted with the following question: What is your employee number? The user must be able to enter their employee number into a text field, and the employee number must be saved to a variable named employeeNumber. The employeeNumber variable must be available for topic switching. Next, you must confirm employeeNumber by asking the following yes/no question by using the Multiple choice options entity: Can you confirm that your employee number is {employeeNumber}? If the user selects No, the conversation must end. If the user selects Yes, the User. Language system variable must be set to English. Here is what logic I'm applying: Go to Topics: System -> Conversation Start -> Edit (Assumed this is the correct way due to the scenario asking for "when a user interacts with agents" rather then creating a new topic for this) Clear out the original node and replace with a message node saying "This is the agent!" Create a question node following on asking "What is your employee number?" in the text message box. Put the entity as Number (In my first attempt I did this as a text string which was set to gather user's response) Update Save User response box to Variable Number renamed to employeeNumber and updating that variable to be global, so overall name is Global.employeeNumber Create a question node following on asking Can you confirm that your employee number is {Global.employeeNumber}? in the text box. Setting the Entity field to be Multiple choice options and updating options for user to be No & Yes Save user response as Var1 (choice) Create two condition nodes to follow: For No Var1 is equal to No Follow on Node is End Conversation For Yes Var1 is equal to Yes Follow on Node is Set a variable Value -> Set Variable field configure to System.User.Language , To Value configure to English from the drop down list that appear. *End of Task* Is anyone able to advise further what I am doing wrong?Developing in Agentic AI Systems Blueprint Survey Opportunity
GitHub is considering creating a credential for Developing in Agentic AI Systems, and we need your input through our exam blueprinting survey. The blueprint determines how many questions each skill in the exam will be assigned. Please complete the online survey by March 3, 2026. Please also feel free to forward the survey to any colleagues you consider subject matter experts for this certification. If you have any questions, feel free to contact Alicia Gorriaran at aliciagorriaran@github.com. Developing in Agentic AI Systems blueprint survey link: https://microsoftlearning.co1.qualtrics.com/jfe/form/SV_0pUo8ELHf3FI4uODeveloping AI solutions on Microsoft Azure blueprint survey opportunity
Greetings! Microsoft is considering a credential for Developing AI solutions on Microsoft Azure, and we need your input through our exam blueprinting survey. The blueprint determines how many questions each skill in the exam will be assigned. Please complete the online survey by February 23, 2026. Please also feel free to forward the survey to any colleagues you consider subject matter experts for this certification. If you have any questions, feel free to contact John Sowles at josowles@microsoft.com or Don Tanedo at dtanedo@microsoft.com. Developing AI solutions on Microsoft Azure blueprint survey link: https://microsoftlearning.co1.qualtrics.com/jfe/form/SV_easBwCCKSwxGyZ8Microsoft Cloud and AI Security Engineer Blueprint Survey Opportunity
Microsoft is considering a credential for Microsoft Cloud and AI Security Engineer, and we need your input through our exam blueprinting survey. The blueprint determines how many questions each skill in the exam will be assigned. Please complete the online survey by February 20, 2026. Please also feel free to forward the survey to any colleagues you consider subject matter experts for this certification. If you have any questions, feel free to contact John Sowles at josowles@microsoft.com or Don Tanedo at dtanedo@microsoft.com. Microsoft Cloud and AI Security Engineer blueprint survey link: https://microsoftlearning.co1.qualtrics.com/jfe/form/SV_5w049vncCEqEDJQ
