Unable to give certification renewal exam despite being eligible
I am unable to give microsoft certification renewal exam despite being eligible, and certificate is not expired yet. In the certification tab under credentials it shows I am eligible for renewal assessment - However, when clicking on Renew this certificate, I am getting error that, I need a certification first ,in order to renew it. Because, of this my certification is going to expire. And there is no contact details to raise this technical issue. Why microsoft learner support is so inconvenient.
Checking If It’s Okay to Post a Training Partnership Idea in MCT Spaces
Dear Community Leaders, I hope this message finds you well! I’m reaching out to ask if it would be appropriate to share a post in the MCT Community or MCT Longue regarding an initiative I’m developing under the Microsoft XIAD program. The concept is to invite fellow MCTs—particularly those not currently affiliated with a TSP—to collaborate on future training events. While paid opportunities may not be available at the outset, we’re committed to offering visibility and recognition. One way we plan to do this is by featuring trainer profiles and their specialties on our website, helping build credibility and exposure for participating MCTs. As part of this initiative, I’m planning to organize a one-day event each quarter, and I’m looking to collaborate with five certified MCTs who hold any of the following certifications: PL300, DP100, DP203, DP600, DP700, PL200, PL400, PL600 The goal is to foster meaningful partnerships and create a space where trainers can align with our mission and potentially engage in future work. I’d love to start this conversation in a transparent and inclusive way, and I believe the MCT Café could be a great place to gauge interest and gather feedback. Please let me know if this type of post would be welcome, or if there’s a preferred channel or format for sharing such ideas. Warm regards, vk2 MCT & Head of TSP.Redeemed Achievement Code under wrong profile
Hello all, I recently completed VILT for the AZ-305 track and unfortunately I redeemed the achievement code under a different MS profile than the one I intended to use. I opened a case with support who was unwilling to help and directed me here. Does anyone know of a way to move the unlocked achievements and badges from one MS profile to another?
Student Discount for Azure AZ-900 Certification
Hello, I am a student at a public university in Germany (Information Systems). I followed the steps described here to get the student discount: https://learn.microsoft.com/en-us/credentials/certifications/student-discounts#student-discounts However, the process does not seem to work as expected. I don’t see any option for student verification, and the exam price has not changed. I also noticed that other students reported the same issue. What can I do to verify my student status and actually receive the discount? Thank you! S.Darsija
Urgente: Problema con confirmación de examen DP-700 programado para el 13 de septiembre de 2025
Me comunico con carácter de urgencia debido a un problema con la confirmación de mi examen de certificación DP-700 (Microsoft Fabric). El día 11 de septiembre de 2025 realicé el pago del examen desde el portal de Microsoft, y el cargo fue procesado exitosamente en mi tarjeta, esto a nombre de Pearson VUE, bajo el concepto WL VUE Testing Ex. Adjunto la captura de pantalla de la operación bancaria correspondiente. Sin embargo, hasta la fecha: No he recibido ningún correo de confirmación de mi cita. Al ingresar mis datos en el formulario que debería redirigirme al portal de Pearson VUE, se muestra un mensaje de “Error inesperado” (adjunto captura de pantalla). Ya me comuniqué con soporte de Pearson VUE, quienes me indicaron que debía elevar la consulta a Microsoft. Posteriormente, desde soporte de Microsoft me derivaron nuevamente a este medio para dejar mi consulta, indicando que la respuesta llegaría en un plazo de 24 a 48 horas. Mi gran preocupación es que la cita del examen está programada para el día 13 de septiembre de 2025 (mañana). Si no recibo confirmación a tiempo y no acudo al centro evaluador, Pearson VUE podría considerar mi ausencia como inasistencia y perdería el dinero ya pagado, sin haber tenido la oportunidad de rendir el examen. Solicito por favor: Confirmación urgente para regularizar mi situación o reprogramar el examen sin perder el monto abonado. Agradezco mucho su apoyo y comprensión, considerando la cercanía de la fecha. Adjunto la captura de mi pago y del error en el portal. https://drive.google.com/file/d/10QKNccjimZL2_bGbi3dqvof5DxjBhp93/view?usp=sharingCertificate not showing up in Microsoft Learn account after passing exam
Hello all, Very sorry if I have posted this to the wrong place, but I cannot figure out how to get help to get my certification into my Microsoft Learn account. I have passed my exam, received an email that "Congratulations on passing your Exam" with a link to my Microsoft Learn account, but the certificate itself I cannot locate there. In my Microsoft Learn profile it also says that I have passed 10 exams (including the one I am looking for now), but I only have 9 certifications (surely because the one I'm looking for is missing). How can I get my certificate into my Microsoft Learn account? Or who can I contact about this, and how? Thanks in advance!How to transfer the Microsoft credentials I have earned on my alt, to my main account?
How can I transfer the Microsoft Certification credentials I’ve earned under one personal Microsoft Learn account to another personal account, ensuring that all certifications, badges, and transcripts are consolidated under my main profile? Both are personal account have the same legal name and verified thru Pearson Vue/Certiport.
The offered language of the exam 'SC-401 - Administering Information Security in Microsoft 365'
According to the public site In English, the exam 'SC-401 - Administering Information Security in Microsoft 365' is provided with the following languages: English, Portuguese (Brazil), French, German, Japanese, Chinese (Simplified), Spanish However, according to the public site In Japanese, it's only English: 英語 Can I take the exam in Japanese now? If so, I will schedule the exam soon.
