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Issues while registering to Pearson Vue account - TSP requirement
Hi Team, we got the welcome email from Microsoft for Training Services Partner Program, and performed below steps: Register for Microsoft Learn Admin Access Create a Metrics that Matter survey account Register for Pearson Vue and ALH accounts while registering for Pearson Vue account we are getting "Organization and / or Location ID not found" errors. We are existing Microsoft AI Cloud Partners, and begins the onboarding for Training service partnership, which option we should select for the Pearson Vue account creation. Your guidence much appreciated.HamrasMay 04, 2026Copper Contributor66Views1like4CommentsPartner Program Basics
So we are a MAICPP, we were interested to become training partner. I filled up a form and received an initial email. I was browsing through the material which I received, however it was really confusing and vast. can someone help me 1. How do I know we have been accepted and onboarded as a partner? 2. is there an additional fee associated and if yes, how do we pay? 3. How to get partnership logo, certificate for documentation purpose? 4. how to access voucher order and lab on demand orders? sorry, I am a complete newbie so may be my questions are basic, do help! TIASolvedKapilK2023May 04, 2026Copper Contributor147Views2likes7CommentsFY26 TSP Community Call Thread
We'll use this thread to post updates for TSP Community Calls, including calendar invites to upcoming calls and links to post-call decks and recordings. Please note: the folder linked after each call is a temporary repository while we wait to get the deck and recording uploaded to the Learning Resources site. These links expire after each subsequent call. Instead, you can find the last 12 months of call decks and recordings in our Community Call collection.DanDonohueMay 02, 2026Microsoft2.1KViews8likes23CommentsSubject: Delivering Microsoft AI Certifications in a 5-Month MOOC Format
Hi, As an active MCT and Training Services Partner (TSP), we are looking to expand our delivery beyond standard 5-day intensives like AI-102 Certifications. With the latest Microsoft AI certifications for business and tech professionals, we aim to offer a 5-month, long-form MOOC curriculum directly via our TSP portal (similar to the Microsoft AI & ML Engineering Professional Certificate model). We are seeking the correct contact within Microsoft Worldwide Learning to discuss a partnership for TSPs to deliver these extended 'Professional Certificate' programs and the licensing required for multi-month, modular learning formats. We believe this paced approach is key for students to truly master AI. Any direction would be greatly appreciated. Best regards, vk2Solved286Views1like12CommentsWhat is the right forum for Courseware/Labs Support right now?
Hi All, we are trying to deliver SC200 course. Out MCTs tell us the courseware is not working at all. Video Links are not working eg. (Playback Error - We are sorry something went wrong) https://www.microsoft.com/en-us/videoplayer/embed/RE4yiO5?rel=0&postJsllMsg=true https://www.microsoft.com/videoplayer/embed/RE4bOeh?rel=0 https://www.microsoft.com/en-us/videoplayer/embed/RE4bGqo?rel=0&postJsllMsg=true AHL Labs are not working because of cloud slice architecture We (the MCts) use hours to find out how the lab should work in ALH Labs. Missing Permissions Wrong Links I cannot find any contact to get answers to these issues? Can anyone give hints how to discuss these topic. Just to play ping-pong between ALH and "Content Creators" (1 Month Feedback Time) and getting no resolution doesn´t help here. Can you please get back to a working environment. (Full Azure Access, Real World Training Situations) Not a Video Here, a Simulation There. Regards, Mario195Views2likes4CommentsAccess Restricted Error On Partner Center Dashboard
Hi all, As mentioned in the last community call, we're seeing some users get an "Access Restricted" error when they try to access the Training Services Partner dashboard on Partner Center. This is not impacting your KPIs, just your view to those KPIs. Thanks to everyone who messaged me with their details after the call. I've compiled the errors and sent to the engineering team for further investigation. I will update you here when there is news to share.955Views3likes17CommentsATTENTION: MS-700/MS-721 known tenant issues
MS-700/MS-721 Please note that learners are currently not able to complete the following tasks due to a tenant configuration issue. MS-700 - Lab 4: Exercise 2: Task 2 MS-721 - Lab 4: Exercise 3: Task 3 A resolution is being worked on.Mindy_RosenthalApr 28, 2026Bronze Contributor333Views1like2CommentsWhere is my accreditation Certificate?
I passed my Microsoft Cybersecurity Architect exam and received the congratulations email from Microsoft nearly 48 hours ago. My certificate is still not showing in my Learn profile page. Can you please advise when this certificate will be ready for sharing? I am not impressed I even have to chase Microsoft for this. Very disappointing!SolveddannypwebbApr 23, 2026Copper Contributor50Views0likes1CommentAI Skills Navigator
We are interested in registering and appearing in the AI Skills Navigator, and we would appreciate some guidance on the correct process and requirements. Specifically, we would like clarification on the following points: Is it necessary to be already enrolled in the Microsoft AI Cloud Partner Program in order to appear in the AI Skills Navigator? What is the recommended enrollment process for the Microsoft AI Cloud Partner Program (key steps, validations, approximate timelines, etc.)? Once registered as a partner, is there any additional registration or specific configuration required for the organization to appear in the AI Skills Navigator? Are there any minimum profile requirements, certifications, or designations needed for a partner to be visible in the AI Skills Navigator? From which portal or tool is this visibility managed (Partner Center, Microsoft Learn, or another platform)? Any official documentation, links, or practical experiences would be greatly appreciated. Thank you very much in advance for your support.SolvedCris_ReverteApr 15, 2026Copper Contributor114Views1like2Comments
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