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Access Restricted Error On Partner Center Dashboard
Hi all, As mentioned in the last community call, we're seeing some users get an "Access Restricted" error when they try to access the Training Services Partner dashboard on Partner Center. This is not impacting your KPIs, just your view to those KPIs. Thanks to everyone who messaged me with their details after the call. I've compiled the errors and sent to the engineering team for further investigation. I will update you here when there is news to share.
Al agregar un Partner University: Id. de correlación: fcb98f32-41a1-4dee-976c-42a0801ec868
Partner University ¿Qué es? Microsoft Partner University es una plataforma de aprendizaje en línea dedicada a los partners de Microsoft. Ofrece cursos, evaluaciones y rutas de aprendizaje para ayudar a los partners a cumplir los requisitos de habilidades para el programa de Socios de Soluciones y Especializaciones. Más información Cómo obtener acceso: Haga clic en "Registrarse para obtener acceso a Partner University" e inicie sesión con su id. de correo electrónico personal. Una vez que tenga acceso, podrá explorar y completar los cursos a su propio ritmo. Más información Cómo le ayudará: Los logros de Partner University se actualizarán automáticamente en el Centro de Partners, ayudando a su organización a cumplir los requisitos de habilidades del programa. Se ha producido un error. Intente volver a cargar la página. Si el problema persiste, póngase en contacto con Microsoft support. Id. de correlación: fcb98f32-41a1-4dee-976c-42a0801ec868 y no me deja agregar un Partner University, no se si a alguien le paso o me puede echar un cable. TRANSLATION: Partner University What is it? Microsoft Partner University is an online learning platform dedicated to Microsoft partners. It offers courses, assessments, and learning paths to help partners meet the skill requirements for the Solutions Partner and Specializations program. More information How to get access: Click on "Sign up to get access to Partner University" and log in with your personal email ID. Once you have access, you can explore and complete the courses at your own pace.More information How it will help you: Achievements in Partner University will automatically update in the Partner Center, helping your organization meet the skill requirements of the program. An error has occurred. Please try reloading the page. If the problem persists, contact Microsoft support. Correlation ID: fcb98f32-41a1-4dee-976c-42a0801ec868and it won't let me add a Partner UniversityUpdated Oct 1: SOLVED (partial): Issue with Achievement Code Creation
October 1 Update: If the achievement code button is still not working for you, please send me a direct message with your company name and the email address you're using to access the Learn Admin account. To send me a direct message, click on my name / icon. Please do not post personally identifiable information in the forum itself. Thank you. September 23 Update: the vast majority of partners have reported that they have regained access to achievement codes. However, based on some of the comments in this thread not everyone has seen a fix. First, please follow the steps regarding the hard refresh below. We have had some partners that said they still couldn't access codes after the fix and when we had them follow the refresh steps all was good again. If that still hasn't fixed the problem, I recommend creating a new admin account on Learn. You can find the documents for that here. Once you complete the process it takes about a day for the admin account to be provisioned. I know it's a workaround, but you should regain access quicker than if we wait for a fix on the old accounts. At the same time, I do want to report to the team those accounts that still cannot access so they can determine the root cause. Please send me a direct message (click on my name / icon from any post) and let me know the email address that you are using for Learn admin that still does not have access and approximately how long you've been using that admin account. I want to understand if this remaining issue is weighted toward newer users or those that have been leveraging achievement codes for a long time. Thank you. ____________ September 11 Update #2 : we have confirmed the reappearance of the achievement code button in handful of partner accounts. We are optimistic that this has been applied to all partner accounts but still want to gather data before we claim a total fix. Please check to see if your account has regained access to the achievement code button If you still do not see it, please try these steps Close all browser windows Open a new browser and go to https://learn.microsoft.com Sign in using your Outlook.com Class Administrator account Navigate to a course or learning path detail page Perform a hard refresh (Ctrl + F5) If it still does not work, please add a reply to this thread so that we can continue to evaluate any access gaps. September 11 Update: it is apparent that this achievement code outage is now impacting most, if not all, Training Services Partners. The engineering team is working to identify where and how the issue grew so that we can properly plan a fix. Based on my knowledge of the situation this is a fix that will come in days, not hours. I will continue to update this thread each business day until we get all achievement codes back online. September 5 Update: Engineering is progressing on a fix. The soonest we would see proper functionality is end of next week (around the 12th). I will provide an additional update then. August 27 Update: Engineering is working on this and the right people are involved. Not to get too into the weeds, but it's a database migration issue across two distinct teams. They understand the urgency, and I'll bring you more updates as soon as I receive them. August 14 Update: The issue has been identified. I do not yet have a time to resolution to share but will update here when I know more. August 8 Update: We are aware there is an issue with newly onboarded partners attempting to access achievement codes for the first time. We are working on the issue but do not currently have timing on a solution. I will update here when more information becomes available. Thanks.FY26 TSP Community Call Thread
We'll use this thread to post updates for TSP Community Calls, including calendar invites to upcoming calls and links to post-call decks and recordings. Please note: the folder linked after each call is a temporary repository while we wait to get the deck and recording uploaded to the Learning Resources site. These links expire after each subsequent call. Instead, you can find the last 12 months of call decks and recordings in our Community Call collection.
Checking If It’s Okay to Post a Training Partnership Idea in MCT Spaces
Dear Community Leaders, I hope this message finds you well! I’m reaching out to ask if it would be appropriate to share a post in the MCT Community or MCT Longue regarding an initiative I’m developing under the Microsoft XIAD program. The concept is to invite fellow MCTs—particularly those not currently affiliated with a TSP—to collaborate on future training events. While paid opportunities may not be available at the outset, we’re committed to offering visibility and recognition. One way we plan to do this is by featuring trainer profiles and their specialties on our website, helping build credibility and exposure for participating MCTs. As part of this initiative, I’m planning to organize a one-day event each quarter, and I’m looking to collaborate with five certified MCTs who hold any of the following certifications: PL300, DP100, DP203, DP600, DP700, PL200, PL400, PL600 The goal is to foster meaningful partnerships and create a space where trainers can align with our mission and potentially engage in future work. I’d love to start this conversation in a transparent and inclusive way, and I believe the MCT Café could be a great place to gauge interest and gather feedback. Please let me know if this type of post would be welcome, or if there’s a preferred channel or format for sharing such ideas. Warm regards, vk2 MCT & Head of TSP.MS-4010 - No Copilot License in ALH Tenant
Hello, we are trying to deliver MS4010. Our trainers told us that in the tenant of the lab there is no Copilot 365 License available. Is this correct? Can anyone tell us how to deliver Extend M365 Copilot without a copilot license? We tried to get courseware support via the MCT Lounge. But there is no forum anymore to ask these questions. Thanks for any help. MarioJoin us 25 September for a special session: MSLE AI Bootcamps – FY26 Evolution
Hello TSPs! Join us on Thursday, 25 September at 7:30am PDT for a TSP Special Session. We'll deep dive into the FY26 evolution of the Microsoft Learn for Educators (MSLE) AI Bootcamp delivery materials including social media strategy and customer-facing bootcamp materials. Download the .ics file for Teams meeting details and the link to join. Looking forward to seeing everyone who is interested in delivering the updated MSLE AI Bootcamps![Discontinued] New MCT Category: End User Qualification - Now Available to TSPs
September 22, 2025 update: After careful review of application trends and evaluating how the End User MCT tier fits into our broader program strategy, we’ve decided to discontinue the tier. The demand has been significantly lower than anticipated, and the offering no longer aligns with the direction we’re taking the MCT program moving forward. A formal announcement will be posted in the MCT Lounge on September 22, providing additional context and outlining next steps. Thanks again for your understanding and ongoing support. Original message: Hi all, Our MCT team has launched a pilot program for a new MCT category called End User Qualification. This is in response to feedback we've received regarding the reduced level of technical skills required to teach our Copilot end user courses. This new status provides an easier path for trainers who are not currently MCTs to meet the requirements to deliver select Copilot courses. This has no impact on current MCTs. Trainers who have completed the AI-900 certification as well as the Instructional Skills Certificate Provider (ISCP) program are permitted to apply, but must be working for a TSP to qualify. Once accepted, the End User Qualification MCTs will be permitted to teach the following: AI-3017, AI-3025, MS-4004, MS-4005, MS-4008, MS-4012, MS-4018, MS-4019, and MS-4023. Deadline for completing End User Qualification onboarding is April 30, 2025. For more information, please see the attached FAQ. Please let me know if you have any questions.Redeemed Achievement Code under wrong profile
Hello all, I recently completed VILT for the AZ-305 track and unfortunately I redeemed the achievement code under a different MS profile than the one I intended to use. I opened a case with support who was unwilling to help and directed me here. Does anyone know of a way to move the unlocked achievements and badges from one MS profile to another?
