Recent Discussions
TSP Renewal – Can Purchase Option Be Available After Membership Expiry?
If a Training Services Partner did not purchase exam vouchers in the last 12 months and the renewal date is 18th February 2026, but they complete the other two requirements and purchased 200 vouchers in February 2026, the dashboard will update only next month. Since there is a 30-day grace period (also got expired), the membership may expire before the dashboard updates. In this case, once the data updates in March, can the partner still renew the membership? Will the purchase/renewal option still be available after expiry? Or do they need to follow a different re-enrollment process? Please advise.
New updates to developer benefits! February 2026
As part of the February 13 expansion to Microsoft AI Cloud Partner Program benefits offerings—including partner benefits packages, ISV Success packages, Solutions Partner designations, and specializations—Microsoft has updated developer benefits included in the partner program, along with how these benefits are accessed. The Visual Studio license included in all benefits offerings is now exclusively Visual Studio Enterprise IDE. This updated license includes many existing benefits such as Dometrain, Microsoft AI Cloud Partner Program Concierge chat, and more, but some key changes have been made to deliver a more secure, compliant, and higher value experience for partners. The per-user monthly Azure credits have been replaced with Azure bulk credits at the organization level, accessible through the Partner Center benefits dashboard; this pooled model gives partners great flexibility with credit allocation while better aligning with Microsoft Azure development needs and reducing unused credits. Additionally, access to some legacy on-premises software downloads and transferrable product keys will no longer be included in partner program developer benefits to support clearer entitlement boundaries; these entitlements remain available through appropriate licensing channels. It’s important to note that these changes apply only to partner program benefits accessed through the Visual Studio subscription portal and do not affect paid Visual Studio subscriptions or SKUs. These changes were enacted to ensure that partners can better utilize Azure credits across teams, promote compliant use of partner program benefits, and simplify benefits management while preserving access to core developer tools. It may require a change management plan, so we encourage you to develop one. Microsoft remains deeply committed to our partners and to continuing to invest in your success and growth by regularly reviewing and updating benefits to support customer impact and innovation. Please review the Microsoft Learn page for full details on this update and download the benefits guide for a full list of updated benefits.
Dynamics 365 Sales, Customer Services and Field service for IUR instead Sandbox
Hello, we are Microsoft partners for about 20 years. All the time, we have been paying for the Gold, or now the highest tier of Microsoft Partner benefit package. There was a recent change in benefits, that it removed old Microsoft Dynamics 365 CRM Customer Engagement (Sales, Customer Service, Field Service) + Marketing..., to equivalent, BUT only Partner sandbox. Meaning, the product is not any more Internal Use rights, and is forbidden to run production, instead only test, demo, development partner sandbox license exists. Please, understand this is huge impact on benefit package, and you cannot tell me - this is an improvement. Asking the Microsoft Partner program, and Dynamics 365 Sales, Customer Service, and Field service, product groups to review the decision and bring back the internal use rights (IUR) production license grade back for Microsoft Partners...
Achievement Code Request not available in UAE
Hi Team, we are facing issues in our UAE Region to create Achievement Codes for our classes next week. It is only in this region where we are missing the Achievement Code button at the moment. Other countries working well. Can you please immediately advise back if there are any issues or any workaround to solve this issue? Thanks for your support! Diana
TSP Courseware Completions not populating in Partner Center
Hi DanDonohue We are seeing an issue with TSP qualification data in Partner Center. Courseware Completions are not populating. Exam unit purchases and average response score are reflecting correctly. However, Courseware Completions remain at 0/1000, even though learners have redeemed achievement codes for Applied Skills. We would like clarification on the expected behavior of the Courseware Completions metric. First, are completions counted only for official Microsoft instructor-led courses mapped to a specific course ID, such as MS-900, with achievement code redemption. Second, should Applied Skills, Microsoft Learn modules, or other Learn-based achievements also contribute to this metric. Any guidance on whether this is expected behavior or a known issue would be appreciated. We can share screenshots if needed. Thank you, ZaibCourseware completions - Not updating
Hi Team, We've started using achievement code end of last year and other requirements of Training Service Partner. We can Exam Unit and MTM being updated as we progress but the achievement code even after they're being redeemed in each training are not getting updated. Please assist.Now Open: Submit a Proposal to Collaborate Through MOSAIC
Microsoft is opening an application for organizations and individuals interested in collaborating through MOSAIC — the Microsoft Organizational Strategy for Analysts, Influencers, and Communities. MOSAIC is how Microsoft works with partner-led organizations, creators, and analysts to support partner growth and AI adoption. This opportunity is shared publicly to ensure the process is open and visible across the partner ecosystem. Within the broader partner ecosystem, its objective is to align community engagement to Microsoft cloud solution areas and partner growth priorities. In practice, this means helping partners: Understand where to focus their time and investment Accelerate adoption of Microsoft solutions Utilize Microsoft programs and Marketplace effectively Surface structured partner insights back to Microsoft It brings consistency and coordination to work that was previously more siloed or team-specific. Who should consider applying You should consider submitting a proposal if you are one of the following: Partner-led organizations and communities Groups that convene, train, or activate Microsoft partners through programs, cohorts, events, or learning experiences. Option 1 - Partner‑led association: A non‑profit (501(c)(3) or 501(c)(6)) partner-led organization that convenes Microsoft partners for growth, skilling, and partner‑to‑partner collaboration through training, events, cohorts, and accelerators Option 2 - Partner‑led network: A for‑profit partner-led organization that provides training, events, sales enablement, or business development services to help Microsoft partners scale ------------------------ Creators and Influencers Individuals or media brands that produce content, campaigns, or storytelling that help partners or customers understand Microsoft solutions and real-world use cases. ----------------------- Analysts and insight experts Research firms or ecosystem experts that provide market insight, partner feedback, or analysis. ______________________________________________________________________________________________________________ What kinds of proposals we are looking for We are looking for ideas that help partners: Understand where to focus their time and investment Adopt Microsoft solutions with confidence Use Microsoft programs, benefits, and marketplace offerings effectively Share real-world feedback and insights that inform Microsoft decisions You do not need to use Microsoft-specific terminology. Clear language, practical ideas, and measurable outcomes matter most. How success is defined Success is defined by measurable partner impact and alignment to Microsoft areas. Depending on the proposal, that may include: Increased adoption of Microsoft solutions Greater utilization of Microsoft AI Cloud Partner Program benefits and resources Marketplace activation and transactable offers Partner engagement signals such as skilling, designations, or participation Structured partner insights that inform Microsoft teams Proposals should clearly articulate intended outcomes and how impact could be observed or measured. The biggest goal is to give external organizations an opportunity to propose how they are uniquely positioned to support goals without extremely strict requirements. Level of engagement expected Engagement depends on the scope of the proposal. There is no required minimum model. Engagement may include: Time-bound campaigns or micro initiatives Cohort programs, workshops, or enablement series Research, listening sessions, or insights deployment Ongoing structured engagement models Selected organizations will work with us align on scope, cadence, deliverables, and reporting expectations appropriate to the initiative if selected. How the process works Proposals are reviewed on a rolling basis, with formal calls for proposals approximately every six months. Proposals may cover short-term or longer-term efforts. Proposals are reviewed and selected by a selection committee, and activities may be chosen depending on scope and available budget. Submitting does not guarantee selection. If a proposal is not selected by one internal team, there may be other internal teams who feel the proposal meets their needs. This is to create more awareness of an external group’s work and value proposition internally. Proposals not selected during one period may be considered for the next round. Round I: February 2026 (for the second half of fiscal year FY26) Round II: June 2026 (for the first half of fiscal year FY27) Round III: December 2026 (for the second half of fiscal year FY27) *FYI: proposals submitted can cover short-term ideas or a longer-term initiative (i.e. a year). ______________________________________________________________________________________________________________ How to apply Step One: Review the attached process details and submit your interest in the intake form here - MOSAIC Process Intake Form Step Two: Send your proposal with more details to this email (see attached for what should go in your proposal): microsoftinfo@mosaic.com For questions, contact: mosaicinfo@microsoft.com
Renew CSP subscription
Hi everyone, I have a question regarding a CSP subscription renewal. I work for a company that is not a Microsoft partner. Previously, we worked with a partner from whom we purchased Microsoft Dynamics 365 FO and some other licenses. We recently received an email from this former partner stating that we need to renew a CSP subscription. For your information, we are a customer, not a partner. Could you please clarify whether this CSP subscription is something we need to renew ourselves, or if this is the responsibility of the partner? I would also appreciate your advice, as I am concerned this might not be legitimate. Please correct me if I am wrong. Best regards,Account Suspended Despite Compliance – Seeking Clarification and Reinstatement
Hello Microsoft Community, My company’s Partner Center account currently shows a Suspended status for both the Indirect Reseller and Microsoft Cloud Solution Provider programs, even though we believe we’ve met all requirements. What we’ve done: Completed all security requirements (MFA enabled, security contact designated) Verified business and legal information is up to date Ensured there are no outstanding payments or compliance issues We received a notice about CSP indirect reseller eligibility (USD 1,000 revenue requirement), but our partner confirms our license spend exceeds this threshold. Our questions: Why is the account still suspended if we’ve addressed the stated requirements? Is there a hidden or unaddressed compliance issue? What specific steps must we follow to have the suspension lifted? Can Microsoft reinstate the account once we provide evidence of compliance? We’re unable to perform critical operations like assigning licenses or accessing partner benefits while suspended. Has anyone experienced a similar situation? Any guidance from Microsoft moderators or the community would be greatly appreciated.Net Customer Adds - encouraging the wrong culture?
We're a Microsoft Partner that focuses on delivering excellent service to our SMB clients. This involves making sure they're as secure and compliant as they can be, and that they understand how to use the vast array of modern workplace tools to maximum advantage. Our primary Solutions Partner Designation is therefore Modern Work (SMB). Our staff are keen on learning so we have maximum points for intermediate and advanced certifications. We are continuously helping our clients to exploit the modern work tools so deployment scores are excellent. We also help our clients ensure those tools are adopted into the everyday flow of work so usage growth is huge. BUT, given our focus is implementing more Microsoft workloads into existing customers, rather than adding more customers, our Net Customer Adds score is 0, putting our designation at risk (as you have to score points in every area to renew). I do feel we're effectively being penalised by Microsoft for concentrating on helping clients get the most out of their offerings, rather than just selling licenses. And after raising this with them, it sounds like there's nothing we can do other than simply keep our fingers crossed that a month of high net customer adds drops off the rolling 12 month window before our renewal date for us to maintain our designation. The skilling, deployment, and usage requirements all make sense as they're about providing a good service and ensuring adoption by the end customer, but net customer adds clearly puts selling over service which isn't our culture or business model (or that of many smaller partners). In chatting to other partners, many are choosing not to renew their SPD's for similar reasons so I'm hoping the relevant decision makers will listen to this feedback and review the scoring. What do you think?✨ FabCon + SQLCon 2026: Partner Know Before You Go Now Live!
Heading to FabCon + SQLCon 2026 in Atlanta? We’ve put together your full Partner Know Before You Go Guide — everything you need to navigate the week, maximize value, and make the most of all partner‑exclusive opportunities. 🚀 Here’s what you’ll find inside: 📅 Partner Day (Mar 17) — A full day of partner‑only learning, strategy, and networking. - SOLD OUT! 🍻 Partner Happy Hour — Connect with other partners and the Microsoft team. 🎤 AMA with the Fabric Partner Success Team — Bring your biggest questions around Data & AI priorities, partner opportunities, funding, enablement, and certifications. 🤝 1:1 Meetings — Book time with Fabric LT or the Partner Success Team to accelerate your strategy and unlock customer wins. 🎤 Partner Elevator Pitch Search — Submit your 2‑min pitch to be featured live on stage! 🔥 Partner Social Media Sprint — Daily LinkedIn challenge + chances to win Fabric SWAG. 🎓 Certification Spotlight — Get recognized during Arun’s keynote for hitting 100+ Fabric certs. 🎥 Testimonial Videos — Share your Fabric customer stories with global visibility. 📱 Whova Event App — Build your schedule, access slides, network, and join the partner community inside the app. 📘The full KBYG guide is attached below.In a Day (XIAD) Partner Events Program - Train the Trainer Events (AgIAD, AIAD, AuIAD, PPIAD)
We invite you to attend an upcoming Train the Trainer session for Microsoft Partners to learn more about the In a Day (XIAD) Partner Events Program and how to lead workshops that empower customers to use and adopt Microsoft products. Our Train the Trainer events are designed to provide you with the knowledge and tools necessary to deliver successful Microsoft In a Day (XIAD) sessions. *Please note, participation is restricted to individuals representing a Microsoft Partner organization. You must register using your corporate email address that is associated with your Partner ID. Personal emails will not be approved. ✨ Why Attend? Expert Guidance: Learn from experienced trainers and get your questions answered. Comprehensive Resources: Access all the content and support you need to succeed. 📅 Upcoming Events: Agent in a Day Discover the basics of building agents with Microsoft Copilot Studio, including generative AI orchestration and integrating external data sources. Tuesday February 24 | 09:00-10:30 (GMT-6) Central Time Zone Tuesday March 10 | 09:00-10:30 (GMT-6) Central Time Zone Thursday March 26 | 09:00-10:30 (GMT+1) Central European Time Zone Register Recordings available on-demand. Inquire at xiadevents@microsoft.com App in a Day Explore the fundamentals of building apps with Microsoft Power Apps, including creating custom business applications without writing code. Tuesday February 24 | 11:00-12:30 (GMT-6) Central Time Zone Tuesday March 10 | 11:00-12:30 (GMT-6) Central Time Zone Thursday March 26 | 11:00-12:30 (GMT+1) Central European Time Zone Register Recordings available on-demand. Inquire at xiadevents@microsoft.com Automation in a Day Explore automation solutions with Power Automate, including creating workflows and automating business processes. Tuesday February 24 | 14:00-15:30 (GMT-6) Central Time Zone Thursday March 26 | 14:00-15:30 (GMT+1) Central European Time Zone Register Recordings available on-demand. Inquire at xiadevents@microsoft.com Power Pages in a Day Get hands-on building simple, secure business websites with Microsoft Power Pages. Tuesday March 10 | 14:00-15:30 (GMT-6) Central Time Zone Register Recordings available on-demand. Inquire at xiadevents@microsoft.com Partner with us! Are you a Microsoft Partner interested in the opportunity to join the program and deliver In a Day (XIAD) events? 🔍 Learn more about the program and review partner eligibility criteria: https://aka.ms/xiadpartneropportunity. 📧 Contact the XIAD Program team: xiadevents@microsoft.com 🚀 Get started today: https://aka.ms/XIADGetStarted 📤 Submit requests to deliver events: https://aka.ms/xIAD/PartnerEvents
Tech Talks presents: Cloud PC Pools in Microsoft Copilot Studio
Join us on Thursday, February 12th at 8am PT as Jay Padimiti, CAT Advisory Principal PM, Power CAT presents 'From UI Actions to Enterprise‑Grade Automation: Cloud PC Pools in Microsoft Copilot Studio'. In this session, we’ll explore how Cloud PC Pools, powered by Windows 365 for Agents, unlock secure, enterprise‑ready UI automation inside Microsoft Copilot Studio. You’ll learn how Computer‑Using Agents (CUA) execute tasks across Windows apps and web systems just like a human - and how Cloud PC Pools enable these capabilities at scale with governance, compliance, and zero local infrastructure. This session demystifies the architecture behind Cloud PC Pools, provides a practical implementation walkthrough, and highlights best practices your organization can follow to deliver repeatable, high‑value automation securely using Microsoft‑managed Windows 11 Cloud PCs. We hope to see you there! Call to Action: Click on the link to save the calendar invite: https://aka.ms/TechTalksInvite View past recordings (sign in required): https://aka.ms/TechTalksRecordingJoin Microsoft's In a Day (XIAD) events partner program!
The Microsoft In a Day (XIAD) partner events program offers an exceptional opportunity for partners to deliver one-day, hands-on workshops that empower customers to adopt and use Microsoft products effectively. Why Participate? 🏆 Showcase Expertise: Highlight your skills by demonstrating your knowledge and capabilities. 🤝 Drive Connections: Build strong relationships with new customers. 📈 Generate Leads: Create valuable opportunities for business growth. Microsoft offers the content, support, and resources necessary for the success of these workshops, allowing partners to deliver impactful, high-quality sessions. Workshop catalog includes: Agent in a Day App in a Day Automation in a Day Chat with your Data in a Day Dashboard in a Day Fabric Analyst in a Day Power Pages in a Day Real Time Intelligence in a Day Are you a Microsoft Partner interested in the opportunity to join the program? 📧 Contact the XIAD Program team: xiadevents@microsoft.com 📤 Submit requests to deliver events: aka.ms/XIAD/PartnerEvents 🎓 Attend an upcoming Train the Trainer event: aka.ms/XIAD/TraintheTrainer/PowerPlatformEvents & aka.ms/XIAD/TraintheTrainer/AzureDataEvents 🔍 Learn more about the program and review partner eligibility criteria: aka.ms/XIADpartneropportunityLeading through disruptive change: What partners need now
On February 25th, Ultimate Partner is hosting its annual Executive Winter Retreat in Boca Raton, Florida. We are excited to welcome Nina Harding, CVP, Americas Global Partner Solutions, as this year’s keynote speaker. Nina will share key customer insights during this period of rapid transformation and highlight the critical role partners play in driving meaningful business outcomes. Over the past several months, one thing has become clear: AI is no longer an abstract conversation. Customers are asking how to run it securely, measure its impact, and scale it across their organizations. At the same time, partners are looking for ways to convert the momentum from the Microsoft AI Tour into real execution. Nina will discuss what executives are prioritizing right now, how Agentic AI is reshaping expectations, and how partners can help customers realize measurable value. She will be joined on stage by a strong lineup of Microsoft leaders—Katharine Kennedy, Jason Rook, Erwin Visser, and Steve Cohen—each bringing a real-world perspective on what it takes to build successful, durable partnerships. These leaders will help partners focus on the drivers of momentum: Translating AI strategy into actionable partner plans Understanding how marketplaces now dominate transactions Leveraging ecosystem orchestration as a competitive advantage Navigating a buyer who thinks, evaluates, and purchases differently This retreat is intentionally designed for execution—not theory, not product announcements, and not high-level dialogue. It is a forum where partners gain clarity on how to build, sell, and deliver with Microsoft in 2026. Learn more about Ultimate Partner here: Events - Ultimate Guide to Partnering®ICYMI: 🚀 February Azure Update: What’s New for Partners
From expanded Microsoft Fabric capabilities and new secure migration incentives, to major skilling opportunities and can’t‑miss Azure events, this month’s Azure update is packed with ways to help you migrate, modernize, and lead with AI. Highlights include: New Defender for Cloud migration investments and incentives Expanded Microsoft Fabric features, including Fabric IQ and OneLake integrations FY26 migration incentives for software development companies Upcoming events like Azure Summit, FABCON/SQLCON, and Cosmos DB Conference New go‑to‑market resources to drive SMB and enterprise growth 👉 Dive in to explore the latest updates designed to help you build smarter solutions, secure workloads, and unlock new partner opportunities. Read the full February Azure Newsletter here
Recent Blogs
- To expand the specialization opportunity to more partners, Microsoft has removed the Azure VMware Solution (AVS) technical assessment requirement from the Microsoft AVS specialization. This change ma...Feb 18, 2026
- Enterprise AI is moving fast—but customers are clear about one thing: value doesn’t come from more tools. It comes from AI that works where people already work, with the business context they trust. ...Feb 18, 2026
