Recent Discussions
Lab Issues - Rolling Updates
Hello all, We're working on ways to better update our partner ecosystem on issues with labs. Until we have a more sustainable and scalable solution, I will provide updates to this pinned thread. August 13 AZ-500 issue has been resolved. SC-500 labs will be delayed one week to August 21 (August 7th title plan says August 14 release) August 10 From Skillable for AZ-500: "A subset of labs in the below courses are currently impacted by an older VM SKU with limited availability. We have updated the labs under our control and have engaged Microsoft to have the content updated to a new SKU with more general availability." Our Microsoft labs team is aware of the issue and working on it. Will update here when I have more info. August 4 365 Defender Lab: Resolved AB-210, AB-250, and MB-230: Resolved July 29 Impact: 365 Defender Lab set to release 7/31. A bug is causing issues in activating the M365 Connector for the Security for AI service. User cannot proceed past trial activation window. Issue has been escalated, no time to resolution yet. Impact: AB-210, AB-250, and MB-230. Dynamics trial license issue, unable to redeem Sales license. Issue has been escalated, no time to resolution yet.HOW TO RETRIEVE MY MCP ID
Good day, I passed my Microsoft E-Learning exam long time ago and I've lost all document that my MCP Id number is suppose to be on. Kindly help me. I need my document. Also the company email that I've used before is no longer available. Is there a way I can get my certificate again? Thanks in advanceSolved20KViews1like6CommentsNot all redeemed classes were included under the “Courseware Completions” criteria in MPN center
Hello Team, When comparing the data extracted from the MPN portal under the “Courseware Completions” criteria with the data available in the Microsoft Organizational Skilling Portal - Home, we noticed that several redeemed classes are not included. As a result, our Courseware Completions score appears to be incomplete, which may affect our renewal status. Examples of missing class IDs include: M3MGZ9 (SC-300), 54N235 (AZ-104), and others. In total, more than 15 classes are not reflected in our Courseware Completions score. I can share the two source files used for the comparison if they would help with the investigation. Could you please review this issue and advise on the next steps? Many thanks,Partner Center Dashboard Access Issue
Hi all, I'm getting some reports that some of you who previously had access to Partner Center and the TSP Dashboard suddenly lost access in the last couple week. If this is you, can you please send me a direct message with a screen shot of what you're seeing, as well as the email address you're using to log into the site and your Microsoft Partner ID number. Please do not post that information as a reply to this thread. Please send directly to me DanDonohue. Thank you.2026 FabCon + SQLCon Europe Fabric in the Wild: Photo Scavenger Hunt
📸 Fabric in the Wild: Photo Scavenger Hunt at FabCon + SQLCon Europe Heading to FabCon + SQLCon Europe in Barcelona? Get ready to explore, connect, and have some fun with the Fabric community! We're excited to launch the Fabric in the Wild: Photo Scavenger Hunt, an exclusive experience for Microsoft partners attending the event. Whether you're networking at Partner Day, taking in the keynotes, meeting fellow partners, or discovering Barcelona, you'll have the opportunity to capture your adventure and win some exclusive Fabric swag. 🏆 Win Fabric Kicks Complete the challenge by sharing photos from any five scavenger hunt moments and you'll be entered for a chance to win 1 of 3 pairs of Fabric Kicks. 📷 How It Works ✅ Complete any 5 photo challenges from the hunt ✅ Share all 5 photos in a single LinkedIn post or carousel ✅ Include: #FabConEurope #MicrosoftPartner #FabricInTheWildSweepstakes ✅ Tag @Stephanie Chimeziri That's it. You're in! The scavenger hunt is all about celebrating the people, experiences, and energy that make the Microsoft Fabric partner community special. From Partner Day and keynotes to new connections and iconic Barcelona landmarks, we can't wait to see Fabric in the wild through your lens. Drop your photos, showcase your creativity, and share your FabCon story with the community! 🌍 See you in Barcelona. For more information about FabCon + SQLCon Europe, visit aka.ms/fabconeu #MicrosoftFabric #FabConEurope #SQLConEurope #MicrosoftPartner #FabricCommunity #DataAnalytics #FabricInTheWildSweepstakes #PartnerDay #MicrosoftPartnersCould Marketplace Become an AI Discovery Agent?
Today, customers still find apps in Marketplace by searching keywords or browsing categories. In a large catalog like the Marketplace, that often feels like guesswork. Publishers describe similar solutions differently, and customers rarely know the exact keywords to use. Many customers end up scrolling through listings, getting tired, and leaving. When that happens, we as publishers never get the chance to connect with them. What if Marketplace used AI to change that? Instead of searching, customers could simply describe what they need: “I need a time-tracking app that works natively in Microsoft 365 and Microsoft Teams, has light project management, follows our security policies, and keeps all company data inside our tenant in line with General Data Protection Regulation (GDPR).” An AI agent could instantly suggest the best matching apps and guide the customer directly to Get it now. And maybe the next step is even bigger: What if Marketplace became an agent or coworker for Microsoft Copilot, helping users discover and install the right apps simply by asking? Curious what others think—could this be the future of Marketplace discovery?170Views3likes2CommentsHow channel partners participate in multiparty private offers
Multiparty private offers in Microsoft Marketplace enable software companies and channel partners to work together to create customized offers for customers with negotiated pricing, terms, and billing options. Watch this short video to learn the role of channel partners in the multiparty private offer process, including providing required Marketplace and customer information, reviewing pending partner actions in Partner Center, applying eligible pricing adjustments, adding custom terms or supporting documents, and submitting the offer for customer review. Whether you're new to multiparty private offers or looking to better support joint sales opportunities, this walkthrough provides an overview of the key steps channel partners complete before an offer can be shared with a customer.
19Views0likes0CommentsChoosing the right offer type for your cloud and AI solutions
Whether you're bringing a new AI solution to market or evaluating how to scale an existing application, understanding Marketplace offer types can help you choose the right path to monetization and customer adoption. Check out this short video that compares the capabilities of SaaS offers, Container offers, and Azure managed applications to understand which model best aligns with your architecture, deployment requirements, and customer needs.
59Views1like0Commentsnew partner tenant - price sheet API calls don't work
I work for a CSP direct partner with multiple tenants. We're currently setting up a Netherlands tenant, and I can't manage to make calls to retrieve price sheets. I think the underlying issue is that this tenant is missing the enterprise app for "Microsoft Partner" (ID 4990cffe-04e8-4e8b-808a-1175604b879f), so I can't add a permission for it to my app registration. Any clue how I can add it? Do I have to open a support ticket or can I do it myself? It's present in our other tenants (US, Ireland, etc.). Price sheet API docs: https://learn.microsoft.com/en-us/partner-center/developer/get-a-price-sheet14Views0likes0CommentsBenefit expiration tied to membership end date
The benefit end date is now aligned with the membership end date. (Source) That means, if my Partner Core Benefits expire on day X, the Microsoft 365 internal use benefits also expire on day X. On the surface, this makes perfect sense, but, in practice, this makes renewal extremely inconvenient: Partner programs cannot be renewed before they expire, so I can only renew them on day X or later. Microsoft 365 subscriptions must be renewed before they expire, so I must renew them no later than day X. That means that the person responsible for renewing these things must work on day X - no matter if it's a week-end, a national holiday or a long-planned vacation. Getting sick or having a power outage on that day is out of the question as well, or all the Microsoft 365 mail accounts will stop working. Can Microsoft do something to make this a little less stressful for us poor sysadmins? Either add a few grace days to the expiry of Microsoft 365, or allow us to voluntarily renew our partner subscriptions earlier - I don't mind losing a few days of benefits, if it help ensure that everything can be done well ahead of time.Solved141Views1like3CommentsPartner Center enrollment blocked, reference 715-123160
Musatunix Innovations LLC is enrolling in the Microsoft AI Cloud Partner Program to obtain a Partner One ID for verified publisher status. Enrollment was blocked immediately after accepting the Partner Program / Commercial Marketplace agreements with: Reference: 715-123160 Note: the Registration Number / EIN field was disabled and could not be entered during enrollment. Please escalate this to Partner Onboarding / Compliance / Trust & Safety for manual review. I can provide the correlation ID, LLC formation documents, EIN/TIN evidence, domain ownership, and identity documentation through a secure Microsoft channel.34Views0likes3CommentsSeller verification Rejected at Employment step — no email received, no appeal (ID 94611890)
Our Partner (MAICPP) verification completed successfully on 31 Aug 2026 — contact, identity (Verified ID) and business all Verified (Partner ID 7113511, DIGITAL QAZAQSTAN LTD, UK company no. 17178943). The Developer/seller verification for the same legal entity (Seller ID 94611890) is closed as "Rejected — no appeals available", stuck at "Employment Verification — Pending Partner Action" with an estimated date of 06.09.2026 still showing. No verification email or action request was ever received at the primary contact (monitored, junk folder included), and the closed page shows no Fix now / appeal / upload control. Root cause we identified: the seller profile contained an outdated registered address. It has been corrected and now matches Companies House exactly (Office 393, Unit 5, 399-405 Oxford Street, Mayfair, London W1C 2BU). Business verification documents show "Provided". A fully prepared transactable professional service offer is blocked from publication only by this verification. Could a Community Manager please escalate this to the Partner Vetting team to reopen or reinitiate the seller verification?4Views0likes0CommentsBusiness Central on premise subscription vs Business Central Cloud
If BC on-prem subscription provides dual use rights, why would customer buy BC cloud when they can abuy BC on prem subscription for less and use it for cloud? Or am I missing something.3.1KViews0likes7CommentsBusiness Central Device license
I thought customers must have at least one Essentials or Premium SAL when purchasing Device license, but I can't find any description of this prerequisite in the license guide nor license term. To purchase a Team Member license, customers must have Dynamics 365 user SLs other than the Team Members SL according to the license term according to the license term. https://www.microsoft.com/licensing/terms/en-us/productoffering/MicrosoftDynamics365Services/MCA#Addons Is this not same for Device license or are customers allowed to purchase Device license only without other user licenses? If customers are required to have other user licenses to purchase one Device license, can we apply a 30day-trial license (Business Central Premium) for the initial month?227Views0likes1CommentBusiness Central Device Licensing - Service Management
I posted this in the CSP area but realized this is where it should have been. Reposting. Suggestion...there really needs to be a category for licensing questions...and ideally a subcategory for Dynamics products...both cloud and on-prem. I'm posting this under the CSP category because I couldn't find a more suitable one. As a side note, understanding and figuring out licensing for various scenarios on the Business Central side is one of the most frustrating things we have to do. Microsoft really needs to form a dedicated licensing team that understands licensing thoroughly across all products to provide clear answers on these scenarios. We have a prospect for a new Business Central implementation that has a large number of field technicians. Our plan was to use Anveo's mobile app for field service which we've implemented previously on NAV. I reached out to Anveo to confirm pricing and they informed us that EVERY FIELD TECHNICIAN WILL NEED A FULL PREMIUM USER LICENSE. This is insane! We are priced out of this deal based on licensing. I can accept that a Team Member license is not sufficient here, but the fact that we can't use device licenses boggles my mind. We are priced out of competing in this space. I'm not even sure what I'm looking for here...I suppose confirmation that a full license is in fact required here as a first step. Microsoft seriously needs to review licensing rules for scenarios like this ASAP to reposition things to compete in markets such as this one. Our customer absolutely cannot afford a tier one ERP system like F&O...and this licensing policy will have us priced way higher than our competition in the tier two space. Very frustrating.1.8KViews1like5CommentsEnrollment blocked by trust evaluation (Ref 715-123160) — cannot open a support ticket, no workspace
I am trying to enroll in the Microsoft 365 and Copilot program to publish a Word add-in on AppSource. The enrollment is blocked with the "Microsoft runs on trust" message. It happened twice, on 7 August and 18 August 2026, with the same reference number — so the first block was apparently never cleared. Reference number: 715-123160 Transaction ID (18 Aug): 05e34bf1-3406-4d55-abce-260567e369af Transaction ID (7 Aug): b809228d-bdec-436d-a205-de4914cef0e0 Correlation ID: c0187e32-891c-4c53-9964-cc5c9c6a1a17 I cannot open a support ticket: the Partner Center form requires selecting a Workspace, and my account has none because no enrollment ever completed. The public support form sends me back to Service health. Could this be escalated to the Vetting / Trust & Safety team for a manual review? My company registration number and official registration extract are ready — I will provide them privately on request. Thank you.164Views1like3CommentsLearn how leading partners drive co-sell success with Microsoft Marketplace
Want to create more Marketplace opportunities and strengthen your co-sell motion? Join Reis Barrie, CEO of Carve Partners, for a practical discussion on how leading software companies use Microsoft Marketplace to accelerate growth, engage Microsoft sellers, and create repeatable paths to revenue. You'll learn the fastest path toward transactable offers and Azure IP co-sell eligibility, explore the seller habits that consistently generate Marketplace opportunities, and discover strategies for identifying high-potential accounts and shortening sales cycles. The session will also cover Marketplace signals, funding opportunities, and proven engagement approaches that help partners build momentum sooner. Whether you're responsible for sales, alliances, Marketplace strategy, or go-to-market execution, this session offers actionable insights you can apply immediately. Stay for the live Q&A and bring your questions. Add to your calendar: How leading partners drive co-sell success with MarketplaceMarketplace Publishing - Email with the Certification Team
Greetings partners, fellows, and friends, Standards Core is a 2nd year ISV - we currently have 1 SaaS and 2 Office add-in listings, now working on our first Apps and agents for Microsoft 365 and Copilot ... we have submitted our first publish, can currently working to address certification details. Why am I posting this? Well, after the 1st submission, in addition to the certification report on Marketplace, we also received an email - thereafter questions/iterations were immediately interactive with very quick and clearly attentive responses. So I wanted to mention that we really appreciate that!! Previous submissions that I have experienced were through the submissions portal only - the personalized email interaction was a pleasant surprise, and made the process feel much warmer than the previous "formal" portal-only interaction. Thank you [certification team], and looking forward to re-submit shortly. Thanks again, Leon, CTO/Standards Core LLC37Views1like0Comments
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- 1 MIN READAccess the latest Instructor-Led Training (ILT) updates anytime at http://aka.ms/Courseware_Title_PlanAug 28, 2026191Views0likes0Comments
- 2 MIN READWant to dive into the details of negotiated deals and how to create them? Head to App Advisor: https://aka.ms/GrowMySales Not all customers buy apps in the same way. Some need negotiated pricing. O...Aug 28, 2026158Views6likes0Comments