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'Unknown Error' while completing Microsoft ISV Success Sign Up
While completing my ISV Success signup, after pressing 'Agree and Continue' and verifying all input fields, it shows me "An unknown error occurred, please try again later". Why is it showing this error? All the fields have been filled correctly. Can someone assist me with this? Has anyone else faced and resolved this error? I have attached the screenshot of the error as well. Thanks.32Views0likes1CommentNEW RESOURCE RELEASE: Drive Mission Impact with Secure AI Productivity
Nonprofit Partners — this is a big one! The Secure AI Productivity Solutions Nonprofit Partner pitch deck is now available, and it’s a powerful conversation starter to help your nonprofit customers move from AI curiosity to confident secure adoption! 🔥 Pitch deck | Drive success with secure AI productivity solutions ✨ Why this deck matters Nonprofits are facing rising costs, staffing shortages, burnout, and growing security risks — all while being asked to do more for their communities. This deck equips you with a clear, mission-aligned story showing how Microsoft 365 + Copilot + Security work together to empower staff and volunteers without compromising trust or compliance How to leverage this resource with your nonprofit customers: 👉 Lead with mission impact. Use the opening slides to reframe AI as a mission accelerator — freeing staff from manual work, improving donor engagement, and expanding services to more communities. 👉 Address real nonprofit challenges head-on The deck includes compelling data on staffing gaps, burnout, rising operating costs, and increased security incidents — perfect for opening strategic conversations with nonprofit leaders. 👉 Demonstrate secure, responsible AI adoption Walk customers through how Copilot works inside Microsoft 365, backed by Zero Trust security with Entra, Defender, Intune, and Purview — helping them become AI-ready without risking donor or beneficiary data. 👉 Make it real with personas & use cases Bring the story to life using the Zane (program manager) and Jenna (volunteer) scenarios. These are ideal for workshops, executive briefings, and volunteer enablement discussions — and can be easily customized to your own offerings. 👉 Build confidence with proof points Leverage the nonprofit success stories (Children International, McKnight Foundation, British Heart Foundation, and more) to show measurable productivity gains, time savings, and stronger mission outcomes. 👉 End with clear next steps Use the final slides to guide customers toward AI readiness assessments, nonprofit scenario libraries, and Copilot prompt resources — turning inspiration into action. 🌟 Bottom line: This deck helps you shift conversations from “Should we use AI?” to “How do we securely scale our mission with AI?” — positioning you as a trusted advisor, not just a technology provider. 👇 How are you planning to use it? 1:1 customer conversations? Executive briefings? Volunteer enablement workshops? Webinars or lunch-and-learns? Share your ideas below — let’s learn from each other and help nonprofits unlock the full power of secure AI productivity! 💙 Remember: These resources and more can be found on the Nonprofit Partner Readiness site under the Solution play readiness materials section. Select the AI Business Solutions tab, then select Secure AI Productivity to explore resources.NEW CAMPAIGN-IN-A-BOX RESOURCES: Unify Your Data Platform
The Unified Analytics for Data-Driven Innovation Campaign-in-a-Box assets have just dropped and are already gaining traction. Microsoft Elevate just released these ready-to-use assets to help spark smarter conversations, show real-world impact, and move faster with nonprofit customers—no heavy lift required. These assets are: 👉 Built for storytelling 👉 Designed for engagement 👉 Powered by data-driven impact From First Touch to Impact: Using Unified Analytics Campaign Assets The following assets are intentionally designed to work together as a simple, end-to-end engagement flow. By moving from awareness to registration, reinforcing value, and enabling deeper education, partners can confidently guide nonprofit organizations toward meaningful, data-driven outcomes. ✨ Email Template | Unified Analytics for Data-Driven Innovation Purpose: Kick off awareness and outreach. Use this template to introduce the unified analytics story, spark interest, and invite nonprofit customers into the conversation. ✨ Registration Template | Unified Analytics for Data-Driven Innovation Purpose: Drive event or engagement sign-ups. This template supports webinars, workshops, or briefings by capturing interest and converting it into registered participation. ✨ One-Pager Template | Unify Your Data Platform to Accelerate Nonprofit Impact Purpose: Reinforce value and clarity. Use this concise asset during or after engagement to clearly explain the benefits of unifying data platforms and accelerating mission impact. ✨ E-Book Template | Unified Analytics for Data-Driven Innovation Purpose: Deepen understanding and influence decisions. This long-form asset supports follow-up conversations, enabling nonprofits to explore the strategy, use cases, and long-term value of unified analytics. Jump in, activate, and stay ahead of the curve. Remember: These resources and more can be found on the Nonprofit Partner Readiness site under the Solution play readiness materials section. Select the Cloud & AI Platform tab, then select Unify you data platform to explore resources.Microsoft Marketplace projected to be $300B partner revenue opportunity by 2030
Microsoft Marketplace is projected to be a $300B partner revenue opportunity by 2030, according to a commissioned study by Omdia. For partners who sell through Marketplace, the study found: • 88% see revenue growth • 75% close sales faster • 69% get larger deals Read the full report here to learn how Marketplace will drive opportunities for both software companies and channel partners in the coming years.12Views0likes0CommentsOnboarding to Training Services Partner Program
Hello All As part of onboarding to the MS Training Services Partner Program, i am at step 1 - Register for Microsoft Learn Admin Access. I run into an issue saying "Can't create your account" Is anybody come across this and able to assist? Many Thanks VicAzure Bulk Credits (Production)
Can Partner Success Expanded Benefits Azure Bulk Credits (Production) Be Attached to an Existing Subscription? The Microsoft AI Cloud Partner Program Benefits Guide mentions that Partner Success Expanded Benefits give $4000 Azure Bulk Credits (Production). I've looked through the FAQs and documentation https://learn.microsoft.com/en-us/partner-center/membership/partner-success-core-benefits however, the context does not specify whether these credits can be directly applied to an existing production subscription or if they must be used with a separate Azure Sponsored Subscription. Can those credits be applied to an existing production subscription? It seems logical due to the fact that the name of the benefit is Azure Bulk Credits (Production). I need to have an official confirmation. Thanks in advance.Solved2.3KViews6likes11CommentsISV Success FAQ: Are their limitations for use of the Azure Sponsorship credits?
Q: Are their limitations for use of the Azure Sponsorship credits (offered as part of ISV Success)? A: Azure Sponsorship must be used within 12 months of joining the ISV Success program. Due to current technical limitations Azure Sponsorship also can not be used on Microsoft Customer Agreements (MCA) or Cloud Solution Provider (CSP) agreements. Azure Sponsorship also can not be used to purchase Reserved Instances (RI) or (Reserved Capacity (RC). Note: this FAQ is relevant to participants in ISV Success. Learn more about ISV Success here.2.8KViews2likes9CommentsMarketplace trainings and events calendar
Welcome to our calendar for accessing upcoming Marketplace trainings and events - and links to recent resources. This page is a go-to resource for discovering training sessions and events designed specifically for software development companies related to Microsoft Marketplace. Whether you’re building innovative solutions or publishing to the commercial marketplace, you’ll find content that helps you stay ahead in today’s fast-moving tech landscape. We’ve organized dedicated areas for Partners and Customers, making it easy to find sessions most relevant to your needs. Some events are upcoming, while others are past recordings that remain highly valuable for learning and growth. This page will be updated frequently with new opportunities, so be sure to subscribe for notifications. Instructions for subscribing are provided at the bottom of this post. Explore the upcoming AI events below, revisit past sessions, and feel free to comment with any questions! Partner and Channel Partner sessions Upcoming sessions Date Time Area Title Description Link 01/21/26 8:30 AM PST Office Hours Marketplace Office Hours for Partners Tune in for updates, insights, and live Q&A to help you sell through the Microsoft Marketplace. Specific topic TBD Marketplace office hours for partners: January 2026 - Microsoft Marketplace Community 02/18/26 8:30 AM PST Office Hours Marketplace Office Hours for Partners Tune in for updates, insights, and live Q&A to help you sell through the Microsoft Marketplace. Specific topic TBD Marketplace office hours for partners: February 2026 - Microsoft Marketplace Community 03/18/26 8:30 AM PST Office Hours Marketplace Office Hours for Partners Tune in for updates, insights, and live Q&A to help you sell through the Microsoft Marketplace. Specific topic TBD Marketplace office hours for partners: March 2026 - Microsoft Marketplace Community 04/15/26 8:30 AM PST Office Hours Marketplace Office Hours for Partners Tune in for updates, insights, and live Q&A to help you sell through the Microsoft Marketplace. Specific topic TBD Marketplace office hours for partners: April 2026 - Microsoft Marketplace Community 05/20/26 8:30 AM PST Office Hours Marketplace Office Hours for Partners Tune in for updates, insights, and live Q&A to help you sell through the Microsoft Marketplace. Specific topic TBD Marketplace office hours for partners: May 2026 - Microsoft Marketplace Community 06/17/26 8:30 AM PST Office Hours Marketplace Office Hours for Partners Tune in for updates, insights, and live Q&A to help you sell through the Microsoft Marketplace. Specific topic TBD Marketplace office hours for partners: June 2026 - Microsoft Marketplace Community Recent Recorded Sessions Date Time Area Title Description Link 12/18/25 Recording Office Hour Partner Introducing resale enabled offers Explore resale enabled offers through Microsoft Marketplace Office hours for partners: Marketplace resale enabled offers | Microsoft Community Hub 12/04/25 Recording Partner AI-powered acceleration: scale faster on Microsoft Marketplace Go beyond basics of listing and explore how Microsoft Marketplace is a strategic revenue engine. AI-powered acceleration: scale faster on Microsoft Marketplace | Microsoft Community Hub 11/04/25 Recording Partner How to structure your Microsoft Partner Center account for long term success A well-defined Microsoft Partner Center account is critical for smooth operations and marketplace success. We walk through how to set up and organize your account for operational efficiency and Marketplace success. How to structure your Microsoft Partner Center account for long term success | Microsoft Community Hub 08/28/25 Recording Office Hour Partner Certified software designations: FY26 benefits updates Certified software designation- what is it and why it matters. FY26 benefits updates Certified Software Designations: FY26 Benefits Updates | Microsoft Community Hub Customer sessions Upcoming sessions Date Time Area Title Description Link Check back frequently for upcoming sessions Recorded Sessions Date Time Area Title Description Link 12/11/25 Recording Officer Hour Customer Chart your AI app and agent strategy with Microsoft Marketplace Organizations exploring AI apps and agents face a critical choice build, buy, or blend. Tune in for insights into each approach https://techcommunity.microsoft.com/event/azureevents/chart-your-ai-app-and-agent-strategy-with-microsoft-marketplace/4473304 07/30/25 Recording Office Hour Customer FinOps and the Microsoft Marketplace Learn how the Microsoft Marketplace can support your FinOps practitioners by sourcing thousands of pre-vetted solutions that accelerate AI transformation. Office hours: FinOps and the Microsoft marketplace | Microsoft Community Hub Subscribe to this post If you're not a member of the Tech Community already, create an account at techcommunity.microsoft.com Select "subscribe" from the 3-dot dropdown in the upper-right corner of this post. Under "Notification Settings," select "Notify me of Any edits & comments on knowledge bases articles I subscribe to," then select to receive updates to this post either immediately, daily, or weekly (I recommend weekly). Manage your subscription settings so that you can receive email updates on new events. Manage these settings by selecting your profile icon in the top right corner of the community, selecting "My Settings," and selecting "Subscriptions & Notifications." You can also subscribe to the entire marketplace community which will provide you with regular updates on all marketplace discussion topics happening in this forum. To do this, click "subscribe" in the upper right corner of the marketplace community homepage.59Views2likes1CommentCreating a new referral - is 'estimated deal value' the ACV or TCV?
When creating a referral in Partner Centre, there is a 'Estimated value' to add in the deal details section. It is not clear is this is supposed to be the annualised contract value, or the total contract value of the full term and including one-off charges. I have looked here https://learn.microsoft.com/en-gb/partner-center/referrals/manage-co-sell-opportunities#add-deal-details and at various other pages and searched, and it is not clearly stated. Please advise, and ideally please update the docs and maybe put a small 'info' icon next to 'Estimated value' to help others and so that it is clear what is expected here, not left to guess and peoples opinions about what should or shouldn't go in there.28Views0likes1CommentNOW AVAILABLE: Nonprofit data solutions in Microsoft Fabric – Event Recording & Demo
Thank you to everyone who joined us on December 9 for our sessions on Nonprofit Data Solutions in Microsoft Fabric. We’re excited to announce that the event recording and presentation are now live—and you can watch them alongside the Microsoft Fabric Demo. 🚀 Watch demo overview on the Nonprofit data solutions in Microsoft Fabric solution. 🎥 Listen to recording and review presentation to learn more how Microsoft Fabric empowers nonprofits to: ✅ Accelerate impact with unified, AI-ready data ✅ Unlock insights for stronger fundraising and mission success ✅ Expand opportunities in the $48B+ data & analytics market 💡 Why It Matters Fabric provides secure, scalable infrastructure, advanced analytics, and AI-driven capabilities to unify data, automate processes, and deliver measurable mission impact. 📚 Go-to-Market Resources for Nonprofit Partners Use the following tools/resources, located on the Nonprofit Partner Readiness site under solution play readiness materials Cloud & AI Platform tab's Unify your data platform section to accelerate adoption and position yourself as a trusted advisor: Core Resources: E-book | Harnessing Your Data to Drive Nonprofit Mission Success E-book | Microsoft Fabric Unified Analytics for Data-Driven Innovation Demo | Nonprofit data solution in Microsoft Fabric One Pager | Unify Your Data Platform to Accelerate Nonprofit Impact Pitch Deck | Nonprofit Data Solutions in Microsoft Fabric Campaign-in-a-Box Resources: E-book Template | Fuel Your Nonprofit Acceleration Unlock Opportunity Email template | Fuel Your Nonprofit Acceleration: Unlock Opportunity from Your Data Guide | Microsoft nonprofit partner campaign setup One pager template | Unify Your Data Platform to Accelerate Nonprofit Impact Registration page template | Fuel Your Nonprofit Acceleration: Unlock Opportunity from Your Data Together, we can help nonprofits overcome data silos, automate processes, and unlock actionable insights—leading to stronger donor engagement, smarter fundraising strategies, and greater mission success.Print/export private offer & terms to a PDF for customer's offline processes?
Hi all, We have a situation where a customer is asking for a 'private offer' to be published to them - which is fine, we have done that. However, their procurement processes don't appears quite up to speed with using 'digital marketplaces' and so their procurement person is asking if we can send them a PDF hardcopy of the 'private offer', so they can send it onwards internally for approvals, before clicking the 'accept and then 'purchase' buttons in Marketplace. It seems that the authority within the customer that needs to approve it, is not actually a person that uses or will log onto the Azure Portal to view and accept the offer... and that a person who will logon to the Azure Portal to 'accept' it, first needs to send a PDF/hardcopy to someone to approve it. Is there a way that we as the ISV can export the 'private offer' to PDF for them, or a way for them to view the private offer in their Azure Portal and to export that to a PDF, so they can use internally for their approval processes?Solved74Views0likes3CommentsAzure customer usage attribution (CUA) - report or validate it is working?
Per this article - https://learn.microsoft.com/en-us/partner-center/marketplace-offers/azure-partner-customer-usage-attribution#example-azure-powershell If we use Azure PowerShell along with the ISV/SDC's Tracking GUID (created earlier in Partner Centre), to provision Azure VM's and other resources in end-customer tenants directly related to our IP as an ISV/SDC - how do we report or validate that this CUA is working?Solved228Views1like4CommentsMicrosoft Marketplace offer live? Make it shine. 🌟
App Advisorgives you the fastest path from listing to momentum: clear steps to optimize, promote, and convert on Microsoft Marketplace. Get the practical, step‑by‑step guidance in our new post - then open App Advisor to put it into action. 🔗 Learn more here.CSP Promotion Exception Request
We're having trouble claiming a promotion for a customer. Partner support says our PDM needs to submit an exception request. However, we haven't been assigned a PDM. How can we resolve this? Our CSAM doesn't seem to know either. Does anyone have any ideas?Solved95Views0likes4CommentsApplied Skills Missing in Training Report
As a Microsoft Solutions Partner (approx 400 employees) we are working on creating a dashboard for managers to see how we are faring from a skilling perspective. This also helps us in the tracking and working towards retaining our specializations and designations. So far we have used the Trainings Report derived from the downloads hub to feed our database with applicable certifications that are held by our employees. That database we then used to also report on our skilling requirements for the solution area's and the specializations. Recently Microsoft introduced new specializations (Copilot) and those specializations require Applied Skills to be held by employees. These applied skills do not show in the trainings report offered by Microsoft. (E.g. APL-4002: Prepare security and compliance to support Microsoft 365 Copilot,APL-7008: Create agents in Microsoft Copilot Studio or DW-101: Copilot for Microsoft 365 Deployment Workshop ) As such we're wondering whether Microsoft is working on including these applied skills in the trainings reporting?225Views1like8CommentsThe Next One - SC200 Courseware unusable
Hi All, we are trying to deliver SC200 course. Out MCTs tell us the courseware is not working at all. Video Links are not working eg. (Playback Error - We are sorry something went wrong) https://www.microsoft.com/en-us/videoplayer/embed/RE4yiO5?rel=0&postJsllMsg=true https://www.microsoft.com/videoplayer/embed/RE4bOeh?rel=0 https://www.microsoft.com/en-us/videoplayer/embed/RE4bGqo?rel=0&postJsllMsg=true AHL Labs are not working because of cloud slice architecture We (the MCts) use hours to find out how the lab should work in ALH Labs. Missing Permissions Wrong Links I cannot find any contact to get answers to these issues? Can anyone give hints how to discuss these topic. Just to play ping-pong between ALH and "Content Creators" (1 Month Feedback Time) and getting no resolution doesn´t help here. Can you please get back to a working environment. (Full Azure Access, Real World Training Situations) Not a Video Here, a Simulation There. Regards, MarioREGISTER: Elevate Innovation Partner Connection Calls
The Elevate Innovation Partner Connection Calls are designed to support partners working with Nonprofit data solutions in Microsoft Fabric. These office hours will run January through March and are intended to help partners successfully bring the Public Preview to nonprofit customers through shared guidance, real-world learnings, and direct engagement with the Elevate Innovation team. Register to be added to the Microsoft Teams experience and choose the session that works best for your region. We look forward to connecting and learning together. Typical Agenda Documentation & Readiness Updates (5 minutes) Overview of recent updates to documentation, solution artifacts, and key lessons learned to support partner readiness. Partner Q&A (40 minutes) Open forum for nonprofit partners to ask questions, clarify guidance, and discuss real-world scenarios with the team. Partner Observations & Feedback (10 minutes) Time for partners to share insights, challenges, and feedback to help inform ongoing improvements and future updates. Upcoming Elevate Innovation Partner Connection Calls January 8, 2026 U.S.: 8:00 AM PT / 10:00 AM CT / 11:00 AM ET GMT: 4:00 PM January 15, 2026 Asia (SGT / HKT): 2:00 PM Australia (AEDT): 5:00 PM January 22, 2026 U.S.: 7:00 AM PT / 9:00 AM CT / 10:00 AM ET GMT: 3:00 PM All sessions will be held via Microsoft Teams. Please register to receive the calendar invitation and access details.HELP!!!! I am so fustrasted with Microsoft Vetting Process
I NEED SERIOUS HELP, I PROVIDED EVERYTHING SINGLE DOCUMENTATION THAT IS NEEDED TO FINISH THE MICROSOFT AI PARTNER PROGRAM. I WAS WORKING WITH SWETA S. THATS THE SUPPORT PERSON AND AFTER PROVIDING ALL DOCUMENTS AND WEBSITE, OVER A MONTH (DELAY RESPONSES) THIS PERSON SWETA JUST CLOSES THE CASES WITH NO REASON WHY. I AM SOOOO FURIOUS RIGHT NOW. I FEEL LIKE I WANT TO GO TO WASHINGTON.2.7KViews5likes19Comments
Events
Tune in for updates, insights, and live Q&A to help you sell through the Microsoft Marketplace. Learn how to bring your innovations to businesses, organizations, and government agencies around the wo...
Wednesday, Jan 21, 2026, 08:30 AM PSTOnline
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