Recent Discussions
Updated Recording Policy - Effective Immediately
Hello partners, We've spent the last few months collecting feedback to evolve our recording policy. Our goal is to open up opportunities for TSPs to record and distribute content to meet the learners where they are - which is not always live, instructor-led training. At the same time, we've aimed to strike the right balance by continuing to support MCTs to promote fair compensation and ensuring their perspectives remain integral to the process. Below you'll find the new recording policy, effective immediately. This language will be incorporated into our TSP Program Guidelines document on the Learning Resources site in the near future. We'll review this language on the June 24th Community Call. Please let me know if you have any questions. Updated Recording Policy Microsoft Training Services Partners (TSPs) are permitted to record, distribute, and otherwise monetize Microsoft training content in formats that best serve their learners, provided they meet the requirements below. Microsoft training content includes courseware, video, and other training materials developed by Microsoft. All training using Microsoft official content must be delivered by a qualified Microsoft Certified Trainer (MCT) in good standing. Official Microsoft content may only be recorded and delivered by MCTs operating through an authorized TSP. Unofficial or non-Microsoft training content may be recorded and delivered independently by an MCT without TSP affiliation. Partner Responsibilities and Content Governance TSPs are responsible for ensuring that all recorded training content remains accurate, relevant, and aligned to the latest Microsoft courseware and product updates. Microsoft will be reviewing TSP-produced content at the company’s discretion and may require the removal or discontinuation of recorded content that is determined to be outdated, misaligned with current learning objectives, or no longer representative of Microsoft technologies or guidance. KPI Eligibility Recorded training content, including on-demand or pre-recorded offerings, is not eligible for Training Services Partner Program Key Performance Indicator (KPI) credit. KPI attainment remains tied to live, instructor-led delivery that meets established program requirements for quality, interactivity, and learner validation. Privacy Compliance All recording, distribution, and commercialization of training content must comply with applicable privacy laws, contractual obligations, and Microsoft intellectual property policies. TSPs are responsible for obtaining appropriate consent from learners and MCTs participating in the recordings and ensuring lawful use and distribution of all recorded materials.Real-World Migration: Windows 7 & Server 2012 R2 to Azure using ASR & Azure Migrate
It's exciting to see the continued innovation in Azure migration and modernization with the introduction of Azure Copilot Migration Agent. This announcement resonates with a recent customer engagement where I successfully migrated legacy Windows 7 VM and Windows Server 2012 R2 workloads to Azure. As part of the project, I utilized Azure Migrate to perform comprehensive assessments, generate detailed migration reports, analyze workload dependencies, and develop a well-structured migration strategy. For the server migration, Azure Site Recovery (ASR) played a key role in enabling a seamless transition with minimal downtime and reduced operational risk. The combination of Azure Migrate and ASR simplified the overall migration process, provided valuable insights for decision-making, and helped ensure a successful outcome for the customer. Seeing AI-driven capabilities being integrated into the migration journey is a significant step forward. Features such as automated discovery, intelligent recommendations, and accelerated planning have the potential to further streamline complex migration projects and help organizations modernize with greater confidence. I look forward to connecting with other community members, sharing experiences, and learning how others are leveraging Azure Migrate, ASR, and Azure Copilot Migration Agent in their modernization initiatives. Regards, Haris Khurshid (MCT) #Azure #AzureMigrate #AzureSiteRecovery #ASR #CloudMigration #MigrationAndModernization #WindowsServer2012R2 #Windows7 #HybridCloud #CloudComputing #MicrosoftAzure #ITInfrastructure #DigitalTransformation #CloudJourney #AzureCopilot #TechCommunity
🚀 Introducing the New Frontier SAP Accelerate Partner Member Portal
We're excited to launch the exclusive Frontier SAP Accelerate Partner Member Portal—a private destination for partners participating in the Frontier SAP Acceleration program. This private portal serves as your central hub for the latest resources, strategic guidance, and enablement designed to help you accelerate SAP customer transformation with Microsoft AI, data, security, and cloud innovation. Inside the portal, you'll find: ✅ Program updates and announcements ✅ GTM guidance and sales plays ✅ Enablement assets and training resources ✅ Campaign materials and marketing content ✅ Strategic insights and best practices ✅ Tools and resources to help drive customer impact and business growth Our goal is to help you move faster, scale smarter, and unlock new SAP transformation opportunities by providing easy access to the content, guidance, and support you need to succeed. 🔒 Access is reserved for approved Frontier SAP Accelerate partners. 👉 Click here to request membership access: Group: Frontier SAP Accelerate | Partner Member Portal | Microsoft Community Hub Be sure to bookmark the page and check back often as new content, resources, and opportunities are added regularly. #FrontierSAPAccelerate #SAPonAzure #MicrosoftAI #PartnerSuccess #CustomerTransformationScale Microsoft 365 Copilot for SMBs with targeted sales and technical skilling
Build the skills to land, deploy, and scale Microsoft 365 Copilot solutions for small and medium-sized businesses (SMBs) with the Microsoft 365 Copilot SMB Learning Journeys. Now available on the Microsoft Partner Skilling Hub, the Microsoft 365 Copilot SMB Learning Journeys are designed for both sales and technical roles. These structured paths offer on-demand skilling to guide teams from foundational knowledge to real-world execution. Built so your teams can land deals and deploy, configure, and scale Copilot solutions with confidence, there are two paths available: Sales + Tech Deal Ready: Empower your sales teams to show SMBs the immense benefits of deploying Copilot, resulting in new deals, upsell, and cross-sell. Project Ready: Tech teams can build the skills to deploy, configure, and scale the solutions that will set SMBs up for success. Encourage your teams to sign up today to take their Copilot knowledge to the next level.Transforming healthcare delivery through Dragon Copilot and Microsoft Marketplace innovation
Discover how Dragon Copilot and Microsoft Marketplace are transforming healthcare delivery by bringing AI‑powered clinical workflows, partner innovation, and scalable solutions together in one ecosystem. Learn how healthcare organizations can reduce administrative burden and streamline documentation through integrated AI apps and agents available via Microsoft Marketplace. These capabilities unlock new efficiencies, helping clinicians focus more on patient care while accelerating innovation across the industry. 👉 Learn more: Dragon Copilot and Microsoft Marketplace are transforming the way healthcare is delivered 👉 Watch the full session here: Healthcare innovation with Dragon Copilot and Microsoft MarketplaceHow App Advisor simplifies resources to clarify the most relevant next step
For software development companies, the Microsoft Marketplace journey isn’t always linear. It’s a series of decisions: what to build, how to package it, how to publish, and how to sell it, each with real dependencies and real friction. Read more about how App Advisor provides clarity at every stage.Accelerate your Frontier journey: Summit sessions now available on demand
The Frontier Transformation Engineer Summit may be over, but you can keep the momentum going. Revisit the highlights or catch up on sessions you missed. Each session is designed to build the skills you need to advance your Frontier Engineering journey and earn your Frontier Transformation Engineer badge—a clear signal to customers that you can design and deliver agents across Microsoft Copilot Studio, Microsoft Foundry, and the rest of the Frontier stack. Here’s how you can keep building your AI capability: View the summit sessions on demand. Work toward earning the Frontier Transformation Engineer badge. Join us at MCAPS Start for Partners on July 22 to stay ahead of what’s next.
Hardware workspace missing and MAICPP trust blocked
Hello Microsoft Partner Community Team, Our Hardware program is Active and our EV Code Signing certificate is Active, but the Hardware Dashboard workspace is missing. Partner Center Home only shows “My access”. Partner Center Help + support cannot create a support request because the required Workspace dropdown has no results. I also tried to enroll in Microsoft AI Cloud Partner Program only to create a workspace for support, but it was blocked by Microsoft Trust. Reference number: 715-123160 Transaction ID: d453b753-54c6-4a2d-9556-85e8a77d6d98 Correlation ID: c9eba9d7-7a6f-41e1-b318-30cc57a0b8d0 Please escalate this to Partner Center backend provisioning / Hardware Submissions & Signing support for manual review.ICYMI: Partner Blog | How Microsoft is simplifying the path to partner business value
Recent updates to the Microsoft AI Cloud Partner Program are designed to reduce friction, make resources easier to use and support partners in turning participation into growth and profitability. Partners have been clear: working with Microsoft should be simpler. As your business scales and customer expectations rise, every hour matters. You need program experiences that reduce friction, make next steps clearer, and empower your teams to put benefits, guidance, and resources to work without unnecessary complexity. Continue reading blog hereICYMI: Partner Blog | How Microsoft is simplifying the path to partner business value
Recent updates to the Microsoft AI Cloud Partner Program are designed to reduce friction, make resources easier to use and support partners in turning participation into growth and profitability. Partners have been clear: working with Microsoft should be simpler. As your business scales and customer expectations rise, every hour matters. You need program experiences that reduce friction, make next steps clearer, and empower your teams to put benefits, guidance, and resources to work without unnecessary complexity. Continue reading hereICYMI: Partner Blog | Partners agree: Benefits packages deliver ROI
Microsoft partner benefits packages start at $350 and, when fully utilized, can unlock significant value for partners. They empower you to run your business more efficiently, accelerate skilling and innovation, and improve solution quality. Continue reading here!
Trust-based access denial—requesting manual review and scope clarification(TrkID#2606090040007541)
We are reaching out after exhausting standard support channels regarding a trust-based access denial on our Partner Center account. Our India entity, ConvergeSoft International Private Limited (PartnerGlobal ID: 6077036), received the following response from Microsoft support: "Microsoft runs on trust... we are unable to reactivate your access. This decision cannot be changed by opening a new support case." Our account verification status shows Authorized. We have no outstanding invoices, no history of fraudulent or abusive activity, and are a legitimate 30-person software consulting firm serving enterprise clients across custom development, Salesforce consulting, and AI solutions. We respectfully request: 1. Escalation to the Partner Vetting / Trust & Safety team for manual review 2. Clarification on whether this decision extends to our US-incorporated entity (ConvergeSol Inc., New Jersey) or is limited to the India entity 3. Any documentation we can provide to support a formal review Tracking ID: #2606090040007541TSP enrolled but no Achievement Code access (no Request button visible)
Hello, Our organization has completed the Training Services Partner onboarding and Microsoft Learn Organization enrollment. Username: ArgosystemsEcuador Partner ID: 1160990 It has been more than 5 days since confirmation, and we are logging in with the correct Outlook Class Administrator account. However, the "Request Achievement Code" option is not visible in any Microsoft Learn course. Instead, we only see the training provider search interface. This suggests our account has not been properly enabled as a Microsoft Learn Admin. Could you please verify and complete the activation? Thank you.
What phone number checks happen with Identity Verification?
My MAICPP enrollment was rejected at the identity verification step with "primary contact details did not match" and no further detail. I'm trying to understand whether the primary contact phone number plays any role in this check before I reapply. Specifically: Is the number checked for line type (mobile vs virtual), or is it just stored as contact info with no verification role? Support tickets keep getting closed with links to articles that don't cover this. Any insight appreciated.How to navigate multi-currency private offers and optimize global deals in Microsoft Marketplace
Selling through Microsoft Marketplace increasingly means operating across regions, currencies, and complex billing scenarios and understanding how multi-currency private offers work is critical to successful deal execution. Multi-currency private offers enable partners to scale globally, but require a clear understanding of how FX rates, timing, and pricing conversions impact both customer costs and partner payouts throughout the transaction lifecycle. Gain practical insights into how pricing is set and converted, how timing influences outcomes, and how to structure deals more predictably across geographies. Learn how to confidently manage cross-border transactions, reduce risk from currency fluctuations, and strengthen your Microsoft Marketplace strategy for global growth. 👉 Read the full article Multi-currency private offers in Microsoft Marketplace: What partners need to know or watch the recent office hours session Multi‑currency private offers in Microsoft MarketplaceExplore curated Microsoft Partner Digital Skilling Journeys
Skilling is foundational for success in an AI-first market. Keeping up with evolving technologies and capabilities better positions you with the skills you need to succeed in an ever-changing market, making it a base-level requirement for sustained growth. As part of our effort to support partners with skilling, we offer Microsoft Partner Digital Skilling Journeys (PDJs), curated presales, sales, and tech skilling experiences designed to enhance your knowledge aligned with partner strategic wins. First-time users may need to register—use your work email credentials to sign up. Curated journeys include: Microsoft Security Copilot Drive Business Transformation with Microsoft Copilot 365 Innovate with Azure AI Platform Drive Windows in the Cloud with Windows 365 Cloud Endpoints Modern Security Operations Data Security for AI Migrate to Azure Drive Business Collaboration and Teamwork with Microsoft Teams Accelerate Data Analytics Journey with Microsoft Fabric Cloud Security These journeys are tailored to your interests, needs, and role within your organization. Select the link relevant to the journey you're interested in, register today on the Skilling Hub using your organizational email credentials, answer a few questions, and you'll receive tech and sales-ready skilling experiences customized to your interests and goals. And to continue supporting you as you grow your revenue, we're hosting our annual MCAPS Start for Partners event on July 22. We encourage you to register today so you can get insights from Microsoft leaders on where we’re investing, our shared priorities, and how to activate AI-led opportunities to drive growth this year. Register nowDiscover how Microsoft Marketplace can support your FinOps strategy and cost optimization goals
Learn how Microsoft Marketplace can help organizations streamline cloud procurement, optimize spend visibility, and simplify software purchasing through a FinOps-driven approach. This upcoming Microsoft Marketplace customer office hours session explores how partners and customers can leverage Marketplace capabilities to align cloud investments with business outcomes, improve operational efficiency, and maximize the value of Azure consumption commitments. Read the full event details and see why this session is valuable for organizations focused on cloud financial management, procurement modernization, and Marketplace growth strategies. 👉 Register Here: Microsoft Marketplace as a FinOps platform - Microsoft Marketplace customer office hours
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We invite you to attend an upcoming Train the Trainer session for Microsoft Partners to learn more about the In a Day (XIAD) Partner Events Program and how to lead workshops that empower customers to...
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As we prepare to wrap up FY26, we’re closing the year the same way we built it — together. This year‑end celebration will be held as part of the final Fabric Engineering Connection calls of F...
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Recent Blogs
- Internal agentic adoption is being added to the Agentic DevOps with Microsoft Azure and GitHub specialization audit checklist to ensure that partners have internally adopted the technology. Certifica...Jun 23, 2026
- 11 MIN READLearn about 134 new offers that went live in Microsoft Marketplace, a single destination to find, try, and buy cloud solutions, AI apps, and agents to meet your business needs.Jun 23, 2026
