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Blocked enrollment, Trust Code 715-123160 - requesting manual review
Hi moderators (JillArmour), my Microsoft AI Cloud Partner Program enrollment is blocked by the automated trust evaluation, and I can't open a support ticket because the account has no workspace (the known blocked-enrollment issue). Requesting escalation to the Vetting & Enrollment / Trust & Safety team for manual review to clear the block. Error details: Reference number: 715-123160 Transaction ID and Correlation ID: the forum blocks posting the full IDs — I'll share both privately on request. Account: Program: Microsoft AI Cloud Partner Program (basic/free) Legal entity: CometReplyAI Tenant: anthonythomashall31outlook.onmicrosoft.com I am the Global Admin of the tenant. Live website with legal footer: https://cometreplyai.com/ Why: I need a Partner One ID (MPN ID) solely to complete Microsoft publisher verification for my Entra app so customers can connect Microsoft 365 / Outlook. Happy to provide identity documentation and the full transaction/correlation IDs privately — please tell me the best private channel or DM me. Thank you.
Edge extension developer enrollment blocked by "Runs on Trust" — requesting manual vetting review
Hello, My Microsoft Edge Add-ons developer enrollment in Partner Center was blocked by the automated "Runs on Trust" system at the registration/vetting step. The exact message was: "Microsoft runs on trust. We engage in a rigorous set of evaluation and certification processes; as a result your request was blocked." I can't raise this through the normal channel: after the block, Partner Center shows no workspaces, and the support intake for this topic ends at "Sign in to Partner Center to provide issue details" — the very resource the block locks me out of. Could someone please escalate this to the Partner Center Vetting / Trust & Safety team for a manual review? I'm happy to provide any identity or business-verification documents required. Case identifiers: Reference number: 715-123225 Transaction ID: 830719cb-5c12-4517-9e73-bbbeaf3be77a Correlation ID: ef620177-4c55-42c2-acbc-6f61ceea2843 Enrollment details: Program: Microsoft Edge Add-ons (browser extension) developer registration Account type: Individual developer Developer / legal name: Lewis Hadden (sole trader), United Kingdom Microsoft account email: happy to share privately with a moderator / MS staff For context and legitimacy: I'm the developer of "Sidenote," an AI reading assistant browser extension that is already published on the Chrome Web Store. I'm simply trying to publish the same extension to the Edge Add-ons store. Thank you for any help getting this reviewed. — Lewis Hadden
Blocked during MAICPP partner enrollment - reference 715-123160
Hello, I'm trying to enroll in the Microsoft AI Cloud Partner Program (MAICPP), but my enrollment was blocked immediately after submitting my company information, with an automated trust check message. Because the enrollment was blocked at this stage, no Partner Center workspace was created for me, so I'm unable to open a support ticket through the normal in-portal method. Details of my case: - Reference number: 715-123160 - Transaction ID: b19b058c-f8c4-44f9-bbae-c49c537b45fb - Legal company name: [à compléter] - Tenant ID: dbac7550-f17a-4cda-83ed-3a5d5d16ab2d - Tenant domain: raic037.onmicrosoft.com - Sign-in email: email address removed for privacy reasons I have my legal documentation ready to provide (company registration/incorporation document, valid for more than 2 months), and I want to make sure the legal name and registered office address I've entered match exactly what's on file. Could someone please escalate this to the Partner Trust & Safety / Vetting team for a manual review, or let me know what specifically triggered the automated block so I can correct it? Thank you for your time and help. Best regards, RAIC William SIMON Gérant Tél. +33 4 72 97 02 02
Partner verification - proof / badge / certificate
Hi, I have completed verification for Microsoft AI Cloud Partner Program and I have the Partner Launch benefits. What is the correct way that I can prove to my customers that I am now an official microsoft partner ? I thought it was the logo builder - but was advised by microsoft that this is not the right place and to ask the question here. Thanks in advance.Application closed by Support after following their instructions: Partner ID 7114215
The below email from Microsoft Support was sent to me, instructing me that I needed to update the address on the account from the mailing address to the physical address that matches the Articles of Incorporation. Dear Luke: Thank you for providing additional documents to our team for account verification. Upon review, we identified that the documents do not match the information you entered for your account. ADDRESS MISMATCHED FOR Business Verification If it is not possible to provide additional documentation, please update your account information to match any legal documents already provided or your official Company registration details. Your account details: Company Name: REDACTED Address: REDACTED If you need additional information to update, your profile, you can find it here. All submitted documents must have an expiration date that is at least two months in the future. I then responded with the below email, confirming the change per the instructions. After this, my account was closed and Microsoft support has given me generic templated responses with no detail as to why. I had only used 2 out of my 3 verification attempts for the last step and I now cannot restart the process. Request: Please reopen my application so I can complete verification once my updated documents are available, or advise on the correct path to do so. Thank you for the clarification I have updated our Partner Center legal address from REDACTED (mailing address) to (REDACTED) to match our Delaware Certificate of Incorporation. This is our official Delaware registered office address. Do I now need to re-upload the certificate of incorporation, or what are the next steps?Blocked enrolment, Trust Code 715-123160, requesting manual review
Hi moderators, Our Partner Center enrolment is blocked by the automated trust evaluation system, and we cannot open a support ticket because the workspace dropdown is empty (the known issue for blocked enrolments). Requesting escalation to the Vetting and Enrollment / Trust & Safety team for manual review and to clear the block. We are a legitimate, newly registered Australian business and all details match our official government records. Entity - Legal entity: Deca IT Pty Ltd - ACN: 698 030 465 - ABN: 46 698 030 465 (active from 13 May 2026, verifiable on ABN Lookup) - Registered address: 532 City Road, South Melbourne VIC 3205, Australia - Tenant: decait.onmicrosoft.com - Partner ID / MPN ID: Unknown due to error Error details from the blocked screen - Reference number: 715-123160 - Transaction ID: c2c23a10-9d90-44a7-afa4-36ec6ef5b846 - Correlation ID: 07bac0f0-050b-4bdd-8918-71e62b4746fb Symptom Account settings > Legal info is completely empty (no profile tabs), so no legal business profile was ever saved. Enrolment appears to have been blocked before the profile could be created. Attempting to proceed returns the trust error above. Verification already completed - Domain decait.com.au is registered in the company's name - Public website is live at https://decait.com.au with full legal footer (entity name, ACN, ABN, registered address), plus Privacy and Terms pages - ABN Lookup confirms entity name DECA IT PTY LTD at the address above I am the account owner and Global Admin of the tenant. I can provide the account owner email, identity documentation (ASIC Certificate of Registration, ABN record, proof of domain ownership), and complete identity verification privately. Please let me know the best private channel, or DM me here. Thank you for your help.
