Partner - Hardware Program Enrollment Issue

I have seen many posts about partners struggling with Enrollment to the Hardware program. Partner BahadirAlp​ posted a work around that worked for them this week. I thought it was worth reposting in case it helps someone else.

 

"I found the root cause and worked around it. In the Hardware enrollment

form, using the company lookup auto-fills and locks several fields.

For our entity the State/province field came back empty from that lookup

but is marked required and is also locked, so it can never be filled and

"Accept and continue" stays permanently disabled. Choosing "enter company

details manually" instead keeps the fields editable and the enrollment

completes normally. I have seen at least one other report with the same

symptom."

That being said, I am not part of support and cannot verify this work around works correctly, but if someone has success with it post a comment below! Good luck all.🤩 You can read full post here: Business Verification past the review window — no result, no new document requested | Microsoft Community Hub

 

Thank you BahadirAlp​ for sharing your thoughts! - jill