Recent Discussions
2025 Training Serivces Partner of the Year - Nominate Jun 18 through Jul 18, 2025.
Hello TSPs, It's time again for the annual Partner of the Year Award event. Microsoft has dozens of partner awards across many categories. Our group manages the Training Services Partner of the Year Award. To be eligible for this award, your organization must have one or more badges in the Solutions Partner for Training Services designation as of June 1, 2025. Partners self-nominate for the award, submitting a summary of your accomplishments based on the prompts available in the awards guidelines. You can find the awards guidelines, as well as other helpful resources at the link above. The Training Services Partner of the Year Award prompts are on pages 69-70 of the guidelines document. Nominations are welcome June 18 through July 18, 2025 (6 PM Pacific). Each nomination is carefully reviewed and scored by a series of judges. Winners will be announced publicly on November 12, 2025. This is a great way to get your Microsoft training accomplishments front and center with the Worldwide Learning team. More information on the process can be found at the link above. Please let me know if you have any questions. Dan
Solution Deployment Issue
Hi all, We are currently trying to deploy a solution through Power Platform (PP), however we couldn't get it to work. Initially, we believed the issue to be a dataverse version mismatch. Therefore, with assistance with PP support, we updated the dataverse version so it is now aligned. However, this did not fix the issue. We keep receiving error codes, even when we try to deploy the solution manually. It states that we cannot add the workflow because it does not exist. Our ticket has now been passed to the PP solutions team for investigate. However, our project is now at a standstill while support look into the issue. We were wondering if anyone else has experienced this issue before and if there is anything we can try in the meantime. Any guidance or advice would be greatly appreciated.Explore Curated Marketplace Resources
Good morning, afternoon, evening community! I wanted to introduce myself; I am Stephanie, a pug and plant lover, and a leader in Marketplace FastTrack at Microsoft. I am here to help you streamline your Marketplace journey through curated self-serve resources to help you go further, faster. Reach out if you have any questions, feedback, or need help to publish an offer or win an imminent deal. 📘 Looking for a guide on publishing and transacting on the Azure Marketplace? Explore the Marketplace Playbook. ⚙️ Need to simplify SaaS offer creation? Use the open-source code on Git Hub for SaaS Accelerator. 🎥 Want to learn how flexible billing can unlock new deal structures? Learn more about Flexible Billing. Use Mastering the Marketplace videos and labs to upskill end-to-end. 💸 Bringing an off-Marketplace renewal or renewing a Marketplace offer? Don’t forget the agency fee discount. 🤖 Have you tried the App Advisor or Partner Center AI Assistant? We’d love your feedback!
Partner verification rejected for no reason
The verification system is horrid. I tried once in July last year but gave up. Had them remove my entire partner account so i could at least try again later. Well, it's now later and despite giving them exactly the documentation they ask for (a domain invoice with all the details, which are exactly there), they still reject within the hour with no stated reason. No other information, and supplying extra documents does nothing. Putting in a support ticket does nothing, they copy paste that exact text with no additional information. I have verified that everything we put in matches the invoice and the whois records perfectly. We need verification so we can have an Entra ID instance verified so we can use MS SSO on our product. This is completely unacceptable. At least give a reason for rejecting it so we can fix it. But as it stands i am completely stuck with no recourse despite complying with every rule and requirement. Is there any way at all out of this? Has anyone even managed to get verified at all? I'm furious and at wit's end.
Blocked from Migrating Entra App from Personal to Org Tenant (Production Use, Partner Account)
We’re a Microsoft partner with a verified organizational tenant and a live Outlook connector currently in production with a sizable user base. Unfortunately, due to historical setup, the Entra authentication app supporting this connector was registered under a personal Microsoft account. Microsoft support informed us that application migration between accounts is no longer supported, and directed us to the community for visibility and possible product escalation. What We’re Asking For: A manual reassignment or supported workaround for this authentication app to be transferred to our organizational tenant Or at minimum, guidance on how to support existing users during a parallel rebuild, with minimal disruption We understand this may be an edge case, but for partners with live customer-facing apps originally built under personal accounts, we believe there’s value in revisiting the policy — or offering a migration pathway. If there’s a path to escalate this to the relevant Entra or Commercial Marketplace team, we would sincerely appreciate that support. Thanks in advance.
Tech Talks presents: Create and deploy a single-page application in Power Pages
Join us on Thursday, June 19th at 8am PT as Neeraj Nandwana, Principal Product Manager, Power Pages and Saumitra Nanda, Principal Program Manager, Power Pages present 'Create and deploy a single-page application in Power Pages '. We hope to see you there! Call to Action: Click on the link to save the calendar invite: https://aka.ms/TechTalksInvite View past recordings (sign in required): https://aka.ms/TechTalksRecordingRESOLVED: AI Courseware Alignment Issues
Updated 9:54 AM Pacific, June 16, 2025 Update on ILT Communications blog. Updated 8:48 AM Pacific, May 30, 2025 Please see the latest update on the ILT Communications blog. Updated 7:58 PM Pacific, May 24, 2025 Course status has been updated on the ILT Communications blog. Please check the update for further information. Posted 9:32 AM Pacific, May 21, 2025 Hi all, I want to call attention to our recent post in the ILT Communications Blog. There are 7 impacted AI courses including AI-900 and AI-102. This thread will be updated as I learn more. DanMicrosoft 365 Certified: Enterprise Administrator Expert Badge Missing
I am writing to request clarification regarding a change in my certification status. I have successfully passed the MS-100 and MS-101 exams and was awarded the Microsoft 365 Certified: Enterprise Administrator Expert certification. Since 2021, I have continuously renewed my certification through the renewal process. However, starting in 2024, I have noticed that this Enterprise Administrator Expert badge no longer appears in my certification profile. Instead, I now see the Microsoft 365 Certified: Administrator Expert badge. It also appears that the Enterprise Administrator Expert certification is now associated with the MS-102 exam as a requirement. Given that I have held this certification for several years and have renewed it consistently, I would like to understand: Why was the Enterprise Administrator Expert certification removed from my profile? Has there been a change in certification structure that caused this transition? Is there a way to regain or revalidate the Enterprise Administrator Expert certification under the new framework? This certification is important for my current role, and I would greatly appreciate your assistance in clarifying this situation. Thank you very much for your support.
Microsoft's Verification and Support System
Microsoft's verification and support system is absolutely appalling. Despite providing every piece of required information for my company, their system continues to reject my verification attempts. I've gone above and beyond by paying extra to create additional email accounts in the format email address removed for privacy reasons. I've submitted QR-coded invoices officially verified by government authorities. Our WHOIS data is current and accurate. My name matches perfectly across all documentation and our DUNS number is correct. Yet, I keep receiving the same frustrating response: "This is because the primary contact details did not match." When I reach out through their official support channels, it takes them five days just to respond. It's been two months now, and I'm still waiting for approval just to register. It's absurd that such a large company maintains such a disastrous system. All they need to do is verify real users directly without relying on AI algorithms. They're so focused on automating everything with artificial intelligence that they've created a dysfunctional process. Despite all their technology, humans still remain superior at handling these verification tasks, yet Microsoft seems determined to automate a process they haven't properly designed.CSP Account Still Shows "Rejected" Despite Authorization – Suspension Notice Received
Summary: My CSP Indirect Reseller account was confirmed as authorized by Microsoft support, but the Partner Center UI still shows "Rejected" with a "Fix now" button. I also received a suspension notice despite the authorization. Dear Microsoft Partner Support, I am writing regarding my CSP Indirect Reseller account and a suspension notice I received on May 23, 2025, stating that my account would be suspended and termination proceedings would begin 30 days from that date. However, on June 13, 2025, I received confirmation via a support ticket that my account is now authorized and that no further action is required. Despite this, as of June 16, 2025, when I log into Partner Center (even using a guest browser and different network), my Legal Info section still shows "Rejected" with a "Fix now" button. I believe this may be a UI or sync issue that is incorrectly triggering the suspension process. To clarify, I am a sole trader and work on this business part-time. I have submitted all required documentation, including: - Business registration - Domain ownership invoice - Self-attestation letter confirming sole proprietorship I kindly request: 1. Confirmation that my CSP Indirect Reseller account will not be suspended. 2. A manual refresh or correction of the UI status in Partner Center to reflect the authorized state. 3. Any additional steps I should take to ensure my account remains in good standing. Thank you for your assistance and clarification.Seeking MSN PartnerHub Access: Invite Codes & Account Approval Support
Hi all, We are trying to onboard to MSN PartnerHub and need support with the following: Access invite codes Help with account approvals A point of contact for ongoing PartnerHub support We are happy to offer up to $3000 per successfully approved account for anyone who can help or refer us to the right internal team at Microsoft. If you have any information or contacts related to MSN PartnerHub onboarding, I would really appreciate your support. Thank you, Ayush PanjwaniANNOUNCEMENT: Microsoft 365 Business Premium & Office 365 E1 grant discontinuation
Microsoft 365 Business Premium & Office 365 E1 grant discontinuation on CSP and Web Direct channels Microsoft announced on Wednesday, May 14, 2025, that the Microsoft 365 Business Premium grant and Office 365 E1 grant on CSP and Web Direct Channels will be discontinued for nonprofit customers upon their next renewal date on or after July 1, 2025. To support nonprofits during this transition, Microsoft continues to offer: Up to 300 granted licenses of Microsoft 365 Business Basic. Discounts up to 75 percent on many Microsoft 365 nonprofit offers, including Microsoft 365 Business Premium and Office 365 E1. Please refer to the following partner resources: Office Hours Presentation Deck | Recording from May 20, 2025. Partner Step-by-step Business Premium and Office 365 E1 guide Plan comparison of Business Basic, Business Standard, Business Premium, & Office 365 E1 FAQs for Business Premium & Office 365 E1 grant discontinuation Customer email templates | Office 365 E1: Microsoft Office 365 E1-donaties worden stopgezet [Dutch] Partner email template for Office 365 E1 grant discontinuation [English] La subvention Microsoft Office 365 E1 va être supprimée [French] Der Microsoft Office 365 E1-Zuschuss wird eingestellt [German] La subvención de Microsoft Office 365 E1 se dejará de ofrecer [Spanish] Customer email templates | Microsoft 365 Business Premium: Microsoft 365 Business Premium-donaties worden stopgezet [Dutch] Partner email template for Business Premium grant discontinuation [English] La subvention Microsoft 365 Business Premium va être supprimée [French] Der Microsoft 365 Business Premium-Zuschuss wird eingestellt [German] La subvención de Microsoft 365 Empresa Premium se dejará de ofrecer [Spanish] The aforementioned resources can also be found on the Microsoft 365 Business Premium & Office 365 E1 grant discontinuation landing page. Please reach out to the Tech for Social Impact Partner Desk with any questions.Dual Use Right download product key
We have downloaded the Supply Chain product key from the Ad M365 portal, but it is incomplete, it lacks the finance and logistics functionality, with no users or functional modules. I have opened tickets in different Microsoft portals and they can't give me support, because we can't download the key again. I have opened tickets in different Microsoft portals and they can't give me support, because we can't download the key again. Thanks!Pre-Sales Funded Engagement - Business Apps - CRM Vision & Value - Eligibilty
Hi community we are studying the delivery guide for funded engagement CRM Vision & Value. We have some customer eligibility related questions, so I appreciate some clarification from Microsoft. Thanks! Ralf The provided TCO calculator and the Delivery Guide gives the impression that funding is ONLY available if our prospect migrates from Salesforce to D365 CRM. What if our prospect is ..... 1. ... using Excel sheets to manage support tickets - not eligible for funding? 2. ... using Monday.com, or hubspot to manage sales - not eligible for funding? 3. ... using a self-made application to manage campaigns - not eligible for funding?
PL-300 exam cancelled
I gave my PL-300 exam through Pearson vue platform which was closed by proctor by alleging that I was cheating, I ensured the proctor that I am not cheating by any means but the exam window was closed by him even before I can attempt a single question, I raised this concern to Pearson vue support also, please provide resolution for this I want my exam to be rescheduled again.
My Partner Center Account Was Suspended – Need Clarification and Support
Hello Microsoft Tech Community officials, Our Microsoft Partner Center account has been suspended, both as a Microsoft AI Cloud Partner Program and as a Cloud Solution Provider (CSP) Indirect Reseller. We did not receive any notification as the reason for the suspension, but I thought that the common reason for the closure of both titles could be the statement “Significant account abuse detected”, but no detailed explanation was shared. Regarding this situation, I would like to point out: We have not knowingly or intentionally violated Microsoft rules or policies in any way. All our activities have been carried out in order to get to know the systems and learn the processes in the journey of becoming a solution partner. At this point, we would like to ask you A clearer explanation of the reason for the suspension, A chance to correct and reassess if there is a mistake, I would like guidance on the steps we need to take to reactivate the account. We value the Microsoft partnership and are ready to cooperate in any way we can to help clarify this process.
How to download Microsoft Learning Partner Logo or badge
I am a Microsoft Learning Partner, but I don't know where to download the latest Microsoft Learning Partner Logo or badge. Currently, on the MCCP website, there are logos available for download for Microsoft partners, but they do not include the wording "Learning Partner." Can you please tell me where I can download the latest Microsoft Learning Partner Logo or badge?
Microsoft 365 Business Premium grant is being discontinued
UPDATED: Microsoft sent affected nonprofit organisations an email similar to the below on Wednesday/Thursday 14/15th May announcing that Microsoft 365 Business Premium grant is being discontinued. A similar message was sent out regarding the end of the Office 365 E1 grant offer. Microsoft have provided the following further information: Partner FAQ: https://partner.microsoft.com/en-AU/asset/collection/microsoft-365-business-premium-and-office-365-e1-grant-discontinuation#/ Partner office hours: ANNOUNCEMENT: Microsoft 365 Business Premium & Office 365 E1 grant discontinuation | Microsoft Community Hub Blog: Transitioning from Microsoft 365 Business Premium to Business Basic: What Nonprofits Need to Know | Microsoft Community Hub A small Canadian-based nonprofit has set up a change.org petition asking Microsoft to reconsider the decision: https://www.change.org/p/urge-microsoft-to-continue-grant-program-for-nonprofits Information about the difference between Microsoft 365 Business Basic, Standard and Premium can be found here: Visual: https://m365maps.com/files/Microsoft-365-Business-All.htm Checklist: https://m365maps.com/matrix.htm#000111000000000000000
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