Recent Discussions
Azure marketplace offer questions
I have created an Azure Marketplace offer with a flat fee pricing model and added dimensions, where the usage is based on the user count. The payment is set to a monthly schedule. Example I have configured a dimension in my Azure Marketplace offer to calculate billing based on the number of users in my SaaS application. For example: If the SaaS application has 10 users, the billing will be calculated as 10 users × $19 = $190. If the user count changes (e.g., from 10 users in January to 8 users in February), I will report the updated user count as usage. This ensures the billing reflects the exact number of active users each month. Questions: How it will work on Azure Marketplace offer and per the below offer plan and how invoice will be generated? If I report usage daily, will the charges be calculated on a daily basis, or will they be aggregated for the month? Do I need to send usage on daily basis or once in a month? Where can I view the total usage reported to date in the Azure portal? Below is screenshot of my test plan
Help needed to enroll in the Microsoft Edge Program
I've been really struggling to find help on enrolling in the Microsoft Edge program. I am getting the error message "This account is not registered with Microsoft Edge program on Partner Center" I've tried a few things that has not worked. The error message said to work with my email administrator. However, my workspace's admin also gets the same error. So it does not seem like the administrator is able to do this. I tried opening a support ticket. To open a support ticket I had to choose a topic but there's no topic for this. I ended up choosing something an area under Microsoft AI Cloud Partner Program. The support closed my ticket as it's not part of their area. Where should I go to get help on registering with Partner Center?
Azure Bulk Credits (Production)
Can Partner Success Expanded Benefits Azure Bulk Credits (Production) Be Attached to an Existing Subscription? The Microsoft AI Cloud Partner Program Benefits Guide mentions that Partner Success Expanded Benefits give $4000 Azure Bulk Credits (Production). I've looked through the FAQs and documentationhttps://learn.microsoft.com/en-us/partner-center/membership/partner-success-core-benefitshowever, the context does not specify whether these credits can be directly applied to an existing production subscription or if they must be used with a separate Azure Sponsored Subscription. Can those credits be applied to an existing production subscription? It seems logical due to the fact that the name of the benefit is Azure Bulk Credits(Production). I need to have an official confirmation. Thanks in advance.
Register now! For you, Security Solutions Digital event series
Join us for our digital event on January 15th focused on Security Solutions designed specifically for nonprofit-focused partners. This event will provide you with the knowledge and tools to better assist your customers in securing their digital environments while unlocking incremental service revenue opportunities. Topics Introduction to Microsoft Security Service Edge (SSE) - Private Access and Internet Access. Strategies to protect any identity and secure access to any resource with multi-cloud identity and network access solutions. Unified identity and network access management to safeguard your digital assets. How will this event benefit your customers? By attending this event, you'll be equipped with the latest knowledge and strategies to help your customers: Implement robust security measures tailored to their unique needs. Navigate the complexities of identity governance and global secure access. Enhance their overall security posture and protect their valuable data. Register now for this exceptional opportunity to enhance your expertise and support your customers in achieving their security goals. January 15, 8:00 am – 9:30 am (GMT-08:00) | Register here January 15, 9:00 am – 10:30 am (GMT +11:00) | Register here
Low Code Deployment Accelerator Funding Program
Hello, We have a customer who is nominated for Biz Apps post-sales Low Code Deployment Accelerator Funding Program, requesting view of customer survey questions. Please provide customer survey questions for above program. Thank you! Arumoy Chakravarty Accenture
HELP - MS Vetting Process Cancelled
Dear all, We have been trying to get into the Windows Hardware Developer Program for months, trying to get our driver signed. We had to postpone launch for months now: it is very business critical. After 2 months of back & forth with support, we finally got in, and were preparing our HLK tests to submit. Once ready, we returned to the partner portal to see that now our vetting process got cancelled... There is no reason stated anywhere, no way to reapply, nothing... We're so desperate that we created this post. Creating support tickets is trash. It takes you a week before you get a templated or AI generated response that does not help you. After a while a human gets assigned to your case, but they often times are unable to help and just let the ticket die. Calling the support desk is worse: MS's IVR only knows how to refer you to O365 or Azure support pages. If you answer anything else, it cuts you off and ends the call. If you do manage to prompt it correctly, it will finally send you over to a human, who looks at your ticket and notices that it indeed has been open for months without help, but cannot assist further. I'm sure we're not the only people struggling, since I've seen multiple very similar (not same) posts to this one. Does anyone have any clue what the problem might be & how to fix this? Best, MJPartnerCenter Rest Api WebHooks
Hi everyone, I’m using the webhooks of partnercenter rest api, but there is a problem compared to what described in the technical specifications. In the documentation https://learn.microsoft.com/en-us/partner-center/developer/partner-center-webhook-events#createtransfer-event it is specified that the ResourceUri consists of "{baseURL}/webhooks/v{version}/customers/{customer_id}/transfers/{transfer_id}" but this is not the case! The notifications come with a ResourceUri "{baseURL}/webhooks/v{version}/customers/{customer_id}" and this creates a problem as it is not possible to trace the TrasferId in a safe way. Please can someone fix it?
Eligibility criterion of Copilot funding is not clear e.g. validated Copilot practice and offer
We are trying to raise funding as per eligibility defined in Microsoft Commerce Partners Incentives Guide. But we are not able to understand eligibility criterion: Q1.Partners with a Modern Work -->Question-Does that mean Modern work Solution Designation? Q2. or Business Applications specialization --> Question - Does that mean, we can chase any specialization out of 8 options? Q3. and validated Copilot practice and offer --> Question-not sure what does this mean? How to achieve this? Kindly try to be descriptive with details. Thanks.Question about the new Partner Benefits options
We are a small ISV that has been in the Partner program (Now CSP) almost since it's beginning. For most of the time we have been in the program we have maintained our eligibility by having our software certified. But then Microsoft changed the requirements to be mostly revenue based and we were no longer able to maintain our Gold level (or silver level). We were still able to purchase the benefits that we use as a legacy Gold partner. But now it appears that Microsoft is getting rid of this next year. So I'm wondering what our best option or options are going forward. I've seen several emails about a new certification process as well as some new options for benefits. Based on our renewal date it appears that we will have to transition to the new benefits options. With the legacy Gold partner benefits, we currently have a monthly Azure benefit of $100 plus I believe some kind of reduced licensing cost for our Azure VMs related to our MSDN subscription which comes from the legacy Gold partner benefits. I found information about the new offerings here https://partner.microsoft.com/en-US/partnership/compare-programs I've reviewed the different offerings and it looks like the Partner Success Core Benefits and either the ISV Success Core Package or the ISV Success Expanded Package would be appropriate So that leads to my two questions: First, do we have to select and purchase both a benefits package and a software offering? Second, with our current legacy Gold partner benefits we'd annually renew our Azure benefits from the MPN site and that would flow directly to our Azure subscription. Will this stay the same with the new benefits? Thanks NickLevel Up CSP Renew and Upsell Sales and Technical Bootcamps
Join us for a special edition bootcamp series as we walk through how to plan and successfully renew and upsell customers during the January–March moment where a majority of Cloud Solution Provider (CSP) seat renewals will take place. Learn how to sell, manage, and deploy premium SKUs by leading with security and device management and highlighting new features to help drive customer conversations. You’ll also find out how to attach and configure Microsoft 365 Copilot and agents and how to leverage key programs and promos from Microsoft to succeed. Level Up CSP: 1-day sales bootcamp Americas/EMEA region: December 10 | 8:00 AM – 12:00 PM, Pacific Time APAC region: December 10 | 5:00 PM – 9:00 PM, Pacific Time Level Up CSP: 2 Day Technical Bootcamp Day 1 Americas/EMEA region: December 11 | 8:00 AM – 12:00 PM, Pacific Time Day 1 APAC region: December 11 | 5:00 PM – 9:00 PM, Pacific Time Day 2 Americas/EMEA region: December 12 | 8:00 AM – 12:00 PM, Pacific Time Day 2 APAC region: December 12 | 5:00 PM – 9:00 PM, Pacific Time Register today at: https://aka.ms/LevelUpCSPBootcampWhat are the funding options available w.r.t Fabric?
We are planning to conduct Fabric In a Day and trying to do few POCs in our key accounts. Can you please share what are the funding options available w,r.t Fabric opportunity. I have referred Microsoft Commerce Partner Incentives Oct'24.pdf sheet and taken note of that. But if we can get more details on all the funding options available that would be helpful.Issues with Indirect Reseller account and Global Account
Hi Everyone, We are both Microsoft customers and indirect resellers. Since both roles cannot be managed within the same tenant, we created a new account as suggested by Microsoft Support. However, the new tenant and the old one are operating under the same MPN. On the new account, we have been confirmed for the indirect reseller program. Unfortunately, the link between the indirect reseller account and the global account has not been established. When we add customers to the indirect reseller account, we cannot see them on the global account, even after six weeks. Given that programs like Partner Programs use metrics such as “Net Customer Adds,” we are concerned that the measurement will not work correctly without the link between the indirect reseller account and the main account. When we attempted to connect the tenants using the associated tenant feature, an error occurred. We have created several support tickets, but the support teams are passing the issue back and forth, and no one seems to take responsibility. We have requested an escalation of the ticket to resolve the issue, but there appears to be no escalation process in place. How can we get this issue resolved? The support provided so far has not been helpful. Are there any other channels to obtain assistance from experienced Microsoft staff? Best regards, Mazlum
How can I create a marketplace offer without prices / plans?
We would like to offer our Manged software on the marketplace. However, we have different pricing structures that depend on many factors and are often negotiated directly. So how can we offer our product (Manged Software) on the marketplace without directly setting a price plan?
Community Calls for Azure - how to access?
Hi there, I work for a partner and I'm seeking information about how to get notification of the Azure Community Calls. I note that these previously seem to have been posted publicly on the web, but I haven't seen any links to sign up to these at any point since June. Can someone help? Thanks, Chris
Events
The cloud has transitioned from a disrupter in tech to the digital backbone of nearly every organization. This surge in innovation coupled with larger demands for faster time to value—is driving an i...
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Join us for our offer overview call!
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This is an opportunity to learn more about the offer and what is included for you. PMaaS (Partner Marketing as a Service) is the tic...
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