Recent Discussions
*NEW* Co-sell Coaching Program - first episode on April 2
Join us on April 2 for the first episode in the new marketplace community Co-sell Coaching Program, where Microsoft partners will walk their peers through best practices on how to co-sell effectively through the marketplace, and host a live Q&A along with Microsoft co-sell subject-matter experts. In the first event in this series featuring Reis Barrie of Carve Partners, you will learn how to: ▪️Unlock Faster Growth: Why you should prioritize co-selling ▪️Get Started the Right Way: How to create a co-sell strategy and get started ▪️Maximize Your Impact: How to prioritize deals and build your co-sell pipeline ▪️Engage Microsoft Sellers: What to expect and how to get their attention ▪️Keep Winning: What to do after a co-sell win to build ongoing momentum Register here.
Managing accounts in multiple Partner/CSP tenants
How are other people managing accounts in multiple Partner/CSP tenants? We're a global partner with customers around the world. Microsoft's requirement that customers only be supported by partner/CSP tenants in the customer's region means that we have to create user accounts in many different tenants. This is hard to administer and hard for our staff to use. It would be less of an issue if guest accounts worked, but they don't. Do you manually on/offboard accounts from all the different tenants? Have you purchased a 3rd party M365 tenant administration tool? Have you built your own tenant administration tooling to consolidate these tasks? Your thoughts are appreciated.
What happens to Perpetual licenses when you remove a partner relationship?
Good morning! We are a CSP partner, and we have a customer that we are removing the relationship with. The customer wants to go direct from Microsoft in the future, not transfer the relationship to a different partner. They have Windows RDS server CAL's through us on a perpetual license, all other subscriptions have been removed. Are their any ramifications to the perpetual licenses for removing the reseller relationship? What kind of process do I need to follow / are their any snags to look for? thanks, MattComing soon: Microsoft Copilot specialization
The Microsoft Copilot specialization showcases your expertise providing consulting and professional services around Copilot. Once available in June 2025, the Microsoft Copilot specialization will demonstrate your experience and capabilities with Copilot, including Microsoft 365 Copilot, Copilot Chat, Copilot Studio, and agents. Partners with this specialization can help their customers: Explore AI Advisory Services for Microsoft Copilot. Adopt Copilot. Deliver data security and deployment. Enable extensibility with agentic focus. With the Microsoft Copilot specialization, you can continue to work toward attaining a Solutions Partner designation for Modern Work and/or a Solutions Partner designation for Business Applications. If your organization has already attained one or both of these designations, please review the criteria for earning a Microsoft Copilot specialization and begin to work toward the requirements. This specialization is planned for release in June 2025. The requirements include: Performance requirements 1,000 monthly active user (MAU) growth of Microsoft 365 Copilot in the trailing twelve months (TTM). (Claiming partner of record (CPOR), Cloud Solution Provider (CSP) Tier 1 or 2) Five Copilot net customer growth in TTM (CPOR, CSP Tier 1 or 2) Skilling requirements Four people with MS-102: Microsoft 365 Administrator (Microsoft 365 Certified: Enterprise Administrator Expert) Two people with APL-4002: Prepare security and compliance to support Microsoft 365 Copilot Two people with MS-7008: Create and extend custom copilots in Microsoft Copilot Studio Customer references Provide three customer references, which must include at least one example of transforming business processes with agent implementation.Most Data Platform Labs Offline @ All Lab Hosters
Edited 2/14/25 to include all lab hosters. Hello partners, Many Data Platform labs have been taken offline at all lab hosters for newly discovered required fixes. The following labs are not currently available: DP-203 DP-3011 DP-3012 DP-3014 DP-600 DP-601 DP-602 DP-603 DP-604 DP-900 remains online, but Lab #3 is currently impacted by this outage. DP-3020 is not impacted. Lab hosters are reaching out to instructors who are scheduled to deliver the impacted course. We don't currently have an ETA but will update here as we know more.Ongoing Issue with Employment Verification in Microsoft Partner Program
Hello I am experiencing a persistent issue with the Employment Verification process in the Microsoft Partner and Reseller programs. When attempting to resolve the issue by clicking “Fix Now” after a rejected verification, I am continuously redirected back to the Identity Verification step. Even after completing the identity verification, I am sent back to Employment Verification, only to be rejected again. This creates a loop, and every time I click “Fix Now,” I am not given the option to upload any documents, but instead, I am redirected to the previous step, making it impossible to proceed. This issue has been ongoing for 50 days, and I have contacted Microsoft Support many times. Unfortunately, I continue to receive the same generic responses, asking for the same documents to be uploaded. After submitting them, there is no further follow-up, and the issue remains unresolved. It seems as though I am receiving automated responses without any real resolution. What adds to the frustration is the contradiction in the process: The exact same documents I submitted for Developer Verification, which were successfully processed and authorized, are being rejected for the Partner and Reseller programs, despite being identical in every way. Given the significant impact this issue is having on my business, I am reaching out to the community for assistance. Has anyone else encountered a similar problem, or is there any guidance on how to resolve this? Any insights or advice would be greatly appreciated. Thank you for your time and support.
Certification Help
The account I had my Microsoft certifications under was hacked and I am looking to have the certifications moved to my new account. I had a case with the CDOC case management and they were able to suspend the account but won't provided me access to the account. Can someone please help me.
Issue with Microsoft Partner Centre Vet Team
Hi All, Had anyone experienced the similar with the vet team where they reject a legit document yet being redundant saying that the document does not fulfill the requirement? They rejected it on the basis that it its not within a year of validity. That was when i signed up for AI Cloud partner program. This was the reply from the vet team. Upon review, we identified that the documents you’ve shared will expire in 2 months All documents submitted must be issued within the previous 12 months or where the expiration date is a future date that is at least two months away. My documents are definitely issued within the previous 12 months. After couple of email exchange questioning them, it finally got through but it took weeks. Now i've signed up for CSP indirect reseller program and here we go again. I renewed my domain and its of 5 years validity now, it got rejected on the basis that it did not fulfill the validity condition. I've furnished further business registration information about my company since the 4th of March. To date they're still telling me its under review. Is that how Microsoft Partner Center Vet team works? Where it takes ages for them to go through a simple document, where they would reject a valid document just to make things hard. I've seen previous posts that says the same about the Vet team and i've heard from partners in my region that they too are having hard time with the vet team. I have an urgent deal which requires me to acquire license for my client today. Anyone can enlighten me how to get through their thick skull and fasten the process? Regards, Thomas
Maximum No. of Users for Performance
Hi, We are migrating a customer from Business Central 21 on premise to Business Central SaaS. They currently have 1,100 users and a database that is roughly 1TB (When migrate to SaaS it is roughly 450GB). They are concerned by Microsoft documentation and various links from third parties that say best performance is 300 users (How many users can Business Central support?) and (Service scalability for Business Central online - Business Central | Microsoft Learn). Is there a set limit that affects performance of the infrastructure? ThanksFree Digital Marketing Content for Partners - Leverage Today!
Did you know there are Digital and Social Media Marketing Campaigns available to Partners that are plug and play and at no cost?! All Partners can access the Digital Marketing Content OnDemand portal to get started. Digital Marketing Content OnDemand provides multi-channel marketing campaigns at no extra cost to Microsoft partners. Here you can find social media, blog, and email campaigns, as well as web banners to post on your site. Unlock expertise that can drive customer engagement and elevate your business. Social Marketing Campaigns The next generation of automated content marketing. Through this platform you will be able to share content directly to your social accounts, email lists, and blogs. Additionally, we will provide you with sales enablement content to support your conversations with customers. Digital Web Banners Through this portal you will be able to attract and engage customers by leveraging professionally crafted and dynamic web marketing content, delivered directly to your website. There is also a DMC Weekly Update to keep you in the loop on new content and campaigns. Get started today! - Digital Marketing Content OnDemand -- Advanced Support for Partners (ASfP) brings you closer to the information that is most important to your business and helps you grow in the Microsoft Cloud more quickly. To speak with an ASfP specialist about your needs and the benefits of ASfP, complete this form today.
Microsoft In a Day (XIAD) Partner Events Program - Train the Trainer Events (DIAD/FAIAD/RTIAD)
We invite you to attend an upcoming Train the Trainer session for Microsoft Partners to learn more about the Microsoft In a Day (XIAD) Partner Events Program and how to lead workshops that empower customers to use and adopt Microsoft products. Our Train the Trainer events are designed to provide you with the knowledge and tools necessary to deliver successful Microsoft In a Day (XIAD) sessions. ✨ Why Attend? Hands-On Experience: Participate in labs and demos just like customers will. Expert Guidance: Learn from experienced trainers and get your questions answered. Comprehensive Resources: Access all the content and support you need to succeed. 📅 Upcoming Events: Dashboard in a Day This is a one-day, hands-on workshop for business analysts, covering the breadth of Power BI capabilities. More dates TBA soon! Fabric Analyst in a Day This is an intermediate-level training designed for Power BI Data Analysts who have at least one year of experience on Power BI but are new to Microsoft Fabric. More dates TBA soon! Real-Time Intelligence in a Day This is an intermediate-level training designed for Power BI developers looking to extract insights and visualize streaming and time sensitive data. More dates TBA soon! Once registered, look for your registration confirmation email from notification@msftevents.microsoft.com that contains your unique Teams meeting link to join the virtual event. Be sure to check spam and junk folders, and mark as a safe sender. If you are unable to locate your registration confirmation, email pappspartnerevents@microsoft.com. We look forward to seeing you at an upcoming event! Partner with us! Are you a Microsoft Partner interested in the opportunity to join the program and deliver Microsoft In a Day (XIAD) events? 🔍 Learn more about the program and review partner eligibility criteria: https://aka.ms/xiadpartneropportunity. 📧 Contact the XIAD Program team: xiadevents@microsoft.com 📤 Submit requests to deliver events: https://aka.ms/xIAD/PartnerEvents
Necessity of Order Lines Licenses
Hello everyone, A customer would like to connect an external third party warehouse management system to Finance & Supply Chain. This system accesses the Sales Order Line. Is the Operations - Order Line license necessary for this? The customer argues that the “Users of WMS” could also be equipped with D365 licenses and would then be licensed. Thank you in advanceBroken Benefits
As a Solution Partner in good standing, One of the "benefits" is Microsoft Product Support, In fact, when our clients have issues only questions submitted here will get answered. Problem is, the instructions say: While steps 1 and 2 are easy, when trying to accomplish step three, for a benefit in which we are entitled, we get this when going to the customer page. Can someone please explain to me HOW I'm supposed to add my customer to get support? This seems like a clear breach of benefits. To pre-answer some your questions: I'm a global admin on this domain, I have all partner administration roles assigned to me.Cpor Microsoft Information protection
Hi, I have notices an issue recently that all of our cpor claims for Microsoft Informaton Protection shows as 0 paid avialiable units and 0 Monthly Active Users. Even though the customers have licenses that includes MIP and have MIP deployed. Have any one else experianced this problem and how have did you solved it? So far Microsoft haven't been that helpful. For us it's really important with these cpor claims in regards to our partnerships with Microsoft. Br, Henrik
Microsoft for Nonprofits LinkedIn account
Hi Risa_Coleman and Leslie_Robbins I was wondering who runs the Microsoft for Nonprofits LinkedIn account? We are launching a new Microsoft Power BI course for nonprofits and I was hoping to get some engagement from the team. Any pointers would be greatly appreciated. Thanks Matt Matt Burr | LinkedIn
Events
in 8 hours
**Event Date & Time: March 19, 2025, 1:00 - 2:00 PM UTC+8 Singapore **
Learn how to effectively plan, build, and deploy generative AI solutions. Join us at Microsoft ISV AI Envisioning Day: Get the...
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in 16 hours
**Event Date & Time: March 19, 2025, 1:00 - 2:00 PM UTC+0 UK **
Learn how to effectively plan, build, and deploy generative AI solutions. Join us at Microsoft ISV AI Envisioning Day: Get the Framew...
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