Indirect Provider
41 TopicsFY26 incentive payout change
Hope Microsoft can clarify this statement for the new FY26 incentives guides. As Microsoft will introduce an incentive payout change for partners that perform a change of channel (COCP). Does this mean, eg.; if a Direct Bill partner transitions towards becoming a Indirect Reseller, will they lose all incentives (as it's basically a COCP from Direct Bill to Distributor)? For how long are these incentives withhold? For both the Disti and the new Indirect Reseller? All customers? Other example; a Indirect Reseller transitioning from Disti x to Disti Y. Will they again lose all incentives? Both the Disti(s) and the Reseller? How long, all customers, etc.? Last example; a customer transitioning from Indirect Reseller / Direct Bill partner x to Indirect Reseller / Direct Bill partner y. Will the Indirect Reseller (and Disti(?)) / Direct Bill partner lose incentives of this customer? This would have massive impacts in the market and would render the CSP Transfer Request basically capability obsolete, as no Direct Bill or Indirect Reseller would ever change COCP anymore due to loosing incentives. Cheers, MartijnSolvedNew FY26 incentive guidelines
Hope someone can share some insights on this, as Microsoft is publishing conflicting messages. Starting October, Microsoft will change the incentive requirements for partners. In the announcement it is stated that partners will earn incentives if they have 25 points in EACH solution area. Source: May 2025 announcements - Partner Center announcements | Microsoft Learn In other presentations published, it stated 25 points in a SPECIFIC solutions area. Source: Microsoft Commerce Incentive Resources Conflicting messages from Microsoft, so which is it? The nuance is a big difference for partners. I'd assume the latter is correct. Also note that the incentives will be split further between solution areas. And note the increased thresholds for Direct Bill partners. Cheers, MartijnI have a question about upcoming FY26 on the Distributor side minimum of 30 million USD TTM billed.
I am in Tie Distribution, distributing in Thailand. i see New Update What does this mean, please elaborate. I want to know how the revenue is calculated and is the minimum really 30 million USD? How can I check how much the current amount is? How is the TTM billed CSP revenue measured, and where can we view our historical data?Updated MPA - Extended Term & Opt Out Explanation
Dear community, We are an Indirect Provider in CSP and we have been reviewing the updated version of the MPA that is available for review in Partner Center. As we were reading it, we saw a new clause. more specifically clause 8 (g) in page 43 that describes that and I quote "Extended Term for Expiring Subscriptions. If a Software Subscription or seat-based OLS Subscription is not renewed at the end of the subscription term, access to the applicable Software or OLS will continue following expiration for 30 days and may continue thereafter for successive one-month periods until cancelled (“Extended Term”). Microsoft reserves the right to invoice Company for the Extended Term at the then-current published price for a monthly subscription plus a three (3) percent uplift. If it does, Microsoft will provide Company with an opportunity to opt out of the Extended Term prior to the expiration date and request instead that the applicable Subscription either be renewed automatically or disabled immediately upon expiration. Company will have 90 days to extract Customer Data from a disabled account, but the Subscription cannot be reactivated." Following the above new clause, could please help us understand the following two questions: Does the "Extended Term" as described above include the 30 first days after the expiration of a subscription or not? Could you please enlighten us on the way that this "opt out opportunity" will be systematically implemented? How will we be able to utilize this opportunity for our partners/indirect resellers? Kindly asking for your significant help on these points as it is critical for our business decisions to avoid unforeseen costs for our partners. Thank you in advance, NickSolvedUnable to generate keys to perpetual software
Hello. We're indirect provider and we need to provide support for end customers who purchased perpetual software licenses. When they hit the limit of software activation we need to create support ticket for them and provide software key so support can increase the limit of activation. Problem is that when we want to generate key in Partner Center we get following error message: We are unable to validate your 'Get Key' request at this time. Be advised anonymous connections are not allowed for this service. If you believe you received this message in error, please try your request again. If the issue persists, contact support and reference message code 715-123220 and Transaction ID: e687a1d1-ca1a-422e-a4d5-ae06b6cd711e. We talked with support and checked multiple sources of support but we're told to use different browser, incognito mode, to not use VPN, check permissions and so on. We've tried all of suggestions in different environments and users but we're still not able to generate keys and provide support to customers. Does anyone can help us out?price increase Is the price for Microsoft 365 Business Basic going to increase soon per May 2025 ?
Hi I got an email from my acquaintance Fw E-mail me saying that there will be a price increase I am under distribution in Thailand not sure when will the increase happen and if it is true I did not get any official E-mail from Microsoft CSP i need know How much will the price increase and when will the effect last?Partner Center Sandbox
I'm seeking guidance on how to get access to a new Partner Center Indirect Reseller Sandbox. I've spoken to my Indirect Provider contact, who referred me to Microsoft. However, my contacts at Microsoft are also unclear about the process. Could anyone share the detailed steps or process for gaining access? I've checked learn.microsoft, but the articles I found are a bit high-level. Thank you in advance for your help!SolvedExplore Dynamics 365 Business Central Digital Event
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