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Securing Global Administrator accounts
Hello all, According to this article: Use admin accounts only for Microsoft 365 administration. Admins should have a separate user account for their regular use of Microsoft 365 Apps, and only use their administrative account when necessary to manage accounts and devices, and while working on other admin functions. It's also a good idea to remove the Microsoft 365 license from your admin accounts so you don't have to pay for extra licenses. I should have a separate unlicensed admin account. How do I follow the above recommendation and continue to receive emails from the partner center? We have also been encouraged to use Privileged Identity Management, and use one account but only activate the admin role when needed. Does Microsoft recommend using PIM, or do they recommend using separate admin accounts? When using PIM, I only receive email sent to global administrators, when the PIM role is active. I am having trouble understanding how to follow this guidance when the admin portals do not appear to support emailing the "regular user account" of an administrator. When I asked Partner Center frontline support for clarification on this guidance I was asked to post my question here. Thanks!jonwbstr24Dec 10, 2025Iron Contributor680Views0likes4CommentsICYMI: Drive Microsoft 365 renewals and upgrades ahead of pricing and packaging updates
We recently announced that in 2026, we’re expanding the availability of security and management capabilities to the commercial Microsoft 365 suites. Along with these added features, there will also be a global price update to these suites across all purchasing channels effective July 1, 2026. Continue reading blog here Be sure to follow the Partner news blog for all partner related announcements!26Views0likes0CommentsFlagged for “serious compliance violations” – possible TAUX0 / third-party data mix-up?
Hello everyone, I’m posting here to see if anyone has experienced something similar or has any guidance. My company has been operating since 2006 as an IT/consulting firm. All members / staff are fully vetted, currently hold active government-level clearances with an impeccable record and we go through rigorous verification and clearance checks. Recently, our Microsoft partner / CSP access was deactivated. The only explanation I receive from support is the standard message: “Microsoft runs on trust… As a part of this commitment, we perform regular due diligence and vetting on all members of our partner network. In this case, our vetting revealed serious compliance violations attributable to your organization or with persons in a position of influence within your organization. We are unable to share further details.” When I asked for a meeting, support created a ticket and sent me a link to schedule an appointment. I scheduled it, but the ticket was closed almost immediately. At the same time, I received the same boilerplate “serious compliance violations” message again, and no one joined the scheduled meeting. I was then told explicitly that the decision cannot be changed by opening a new support case. From the outside, it looks like an internal “flag” has been set and front-line support can only paste that one response. I strongly suspect there may be a mistaken identity or bad third-party data involved. I see that the verification process uses AU10TIX and, from what I can tell, AU10TIX in turn relies on a data source called TAUX0 (or similar). When doing simple searches on my name/company, I see multiple entries for different entities that share similar names, some of those unrelated entities do have legal records. My concern is that these mixed records in TAUX0 (or related sources) have been combined and attributed to me/my company, even though we have no such history. I did contact AU10TIX, they said they will refer this to their R&D but "nothing they can do", I will have to contact Microsoft. My questions to the community: 1. Has anyone else had their partner/CSP access deactivated with the same “serious compliance violations” boilerplate and no details? 2. Was anyone able to get clarification or a remediation path, or is this truly final once the internal flag is set? 3. Does this type of enforcement affect only partner/CSP status, or can it also impact our ability to use Microsoft services as a customer? I’m not looking to argue or threaten legal actions, so please no such suggestions. I simply want to understand the practical impact and whether there is any constructive way to correct an apparent misunderstanding caused by third-party data. We are a small business and heavily impacted by this, as we cannot renew our Partner benefit packages. My hope is that, out of cases like this, Microsoft and AU10TIX can find a way to provide some guidance and a remediation path for small businesses, instead of leaving them in the dark with a generic “serious compliance violations” label and no explanation. Thanks in advance for any insights or similar experiences you can share.EvanBryantTechDec 05, 2025Copper Contributor107Views0likes4CommentsAzure daily rated usage downloads not working since 1st Dec
Has anyone else been experiencing issues downloading unbilled Azure usage from the MS Graph Async API v2 for the last few days? We have not been able to download any data newer than the 1st of Dec, meaning we can't show our customers their current month usage data. I've logged a support ticket, but just wondering if this is affecting others too.RobVaughanDec 04, 2025Copper Contributor14Views0likes0CommentsAzure migration from Old Company that filed Bankruptcy
Hey everyone! We have a unique situation with a customer regarding Azure tenant/workloads. The customer has purchased a company that went bankrupt a few months back, and have inherited their assets which includes a SaaS product hosted on Azure. Microsoft has been sending them invoices for the outstanding balance of the Azure consumption under the old company which is still hosting the application (with active customers). Now they need to move to a new tenant under their name - which is where we are helping them, but they want to find out if we transfer this workload to the new tenant, will the balance be attached to the new company (even though we have paperwork that they have purchased the company)? They are considering moving away to GCP or AWS if it is attached, but we are trying to get them to stay on Azure. We haven't been able to get a straight answer from anywhere. We also want to make sure their application doesn't go down in the event MS decides to shut it off. Can someone guide us in the right direction to someone that can help us - the correct billing/legal/AR dept at MS to get the right answer? Your help is appreciated!SolvedAbhi_AhujaNov 12, 2025Copper Contributor172Views0likes5CommentsIncentivizing Indirect Resellers via CSP – Any Workarounds or Experiences?
Dear Microsoft Partner Community, We’re an ISV partner with a suite of Business Central add-ons available as transactable offers and licensed through Microsoft. We’ve recently started exploring ways to extend our reach by collaborating with other Microsoft partners, and we’re particularly interested in incentivizing selected partners through Private Offers. However, the documentation on Microsoft Learn clearly states that Private Offers can only be used for Direct Bill or Indirect Provider partners — not Indirect Resellers. We’re wondering: Has anyone successfully worked directly with Indirect Resellers in this context? Is it possible to use CSP margins to incentivize this partner type? Are there any known workarounds or alternatives that would allow us to collaborate and reward Indirect Resellers? We’ve reviewed the available documentation but couldn’t find a clear path forward. Any insights or shared experiences would be greatly appreciated! Thanks in advance!SolvedBGolasowskaNov 07, 2025Copper Contributor110Views0likes1CommentWhat is the impact on GDAP when moving from Direct to Indirect?
When a Direct partner becomes an Indirect Reseller and associates with a Distributor, will they have to reestablish GDAP rights with existing customers once the subscriptions are transferred to the reseller account?Solved158Views0likes5CommentsI have a question about upcoming FY26 on the Distributor side minimum of 30 million USD TTM billed.
I am in Tie Distribution, distributing in Thailand. i see New Update What does this mean, please elaborate. I want to know how the revenue is calculated and is the minimum really 30 million USD? How can I check how much the current amount is? How is the TTM billed CSP revenue measured, and where can we view our historical data?Solvednamlovely201180Nov 04, 2025Brass Contributor1.1KViews0likes24Comments
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