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Microsoft Fabric (Free) is missing from the CSP Price list
Hi all, Microsoft currently publishes a lot of free licenses in the catalog so that customers do not need to setup billing direct with Microsoft to purchase these licenses when a partner is involved. For example, Microsoft Teams Rooms Basic, Microsoft Teams Phone Resource Account, Trial licenses, I'm sure there are other free licenses currently available. When I reached out to the Partner team to report the issue, I learned there are no plans to make the Microsoft Fabric (Free) license available for partners to sell and the customer needs to purchase a paid fabric license or purchase the license direct from Microsoft. The customer was not very happy about providing Microsoft billing details to purchase a free license when they never had to do this for any of their other free licenses... When I asked why Microsoft was choosing not to make this license available to partners the best answer I got was "business reasons." Is it really that complicated to allow partners to sell all free licenses?jonwbstr24Jan 31, 2025Brass Contributor79Views0likes3CommentsHow to Manage Access to Azure Subscriptions in CSP as an Indirect Provider?
Hi, I have a question about managing access to Azure subscriptions in the CSP model as an Indirect Provider (Distributor). Granting Access to Customers: What is the correct way to grant access to Azure subscriptions for customers? Are there any recommended practices or tools to simplify this process? Automation: Is it possible to automate the process of granting access? If yes, what tools or scripts could be helpful? Permissions: What permissions are required to smoothly assign such access? Is it necessary to configure GDAP (Granular Delegated Admin Privileges)? Or is using a Foreign Principal sufficient? I’m looking for detailed insights to understand the differences between these approaches and to choose the best solution. Thanks in advance for any tips and guidance! 😊Solvedkimiolek00Jan 27, 2025Copper Contributor115Views0likes6CommentsRemove MSP Admin Access to Tenant
Hi All, I am taking over IT responsibilites for a mid-size company. Currently, we are dealing with a roque MSP who has admin credentials for everything including our M365 tenant. No internal employees of the company, including owner, have been provided admin rights. I should add that this MSP is a one-man shop, I seriously doubt he has any formal partner relationship with Microsoft, but I may be wrong about that. My feeling is that he has not registered the tenant the correct way and ownership shows his name rather than the company, but I can't prove that. due to conflicts, there is an eminent possibility that he will begin deleting accounts, removing licenses or otherwise interrupting business. Is anyone aware of a method for contacting Microsoft to deal with these sorts of disputes? without an admin account, I don't even have the option to raise a support case with them right now. We may be in a tough situation given that we pay him directly for services, so the invoice and payments will probably be in his name. any thoughts or suggestions are appreciated!VegasITGuy2424Jan 27, 2025Copper Contributor314Views0likes5CommentsImpact to existing CSP Annual subscription renewals before April, 2025
Hi, we understand the billing changes (5% additional charges) for the M365 subscriptions with annual term and monthly billing frequency starting Apr 2025. We have subscriptions (annual term monthly billing) renewed in Jan 2025. Will they get impacted in Apr 2025? From renewals perspective, as we understand, this will NOT impact the existing subscriptions renewed before Apr 2025. But would like to get confirmation on this. Appreciate your inputs.SolvedRJSepJan 20, 2025Copper Contributor95Views0likes1CommentCost Management options for Azure Gov CSP customers
I support a CSP that operates almost exclusively in Azure Gov/GCC High. The primary subscription we've sold for the last several years was the CSP for Azure Government offer that does not support the built in cost management tools. With over 1000 subscriptions of this type across our customer base the lack of cost management tools is becoming a huge headache. I regularly have customers that incur large, unexpected, increases because they roll something out and then have no way of seeing or monitoring their ongoing spend. By the time they see their invoice they're 15 days into the next billing cycle and now not only have a single unexpected increase but whatever they've accrued in those 15 days as well. This results in a support request and then having to go through the refund request process with Microsoft. I've heard for the 2 years I've been back with my company that cost management tools for the CSP for Azure Government subscriptions "were on the roadmap". Are they ever going to be there? If so, when? If not, why not? If not, we need some way to easily AND inexpensively migrate those customers with those CSP subscriptions over to AOS-G where they do have access to the cost management tools. If you support a CSP and these types of subscriptions, how does your organization address the issue? Thanks in advance!SolvedJaySimcoxJan 17, 2025Copper Contributor147Views2likes6CommentsOn-Demand Level Up CSP Renew and Upsell Sales and Technical Bootcamps
Now available on demand - a special edition bootcamp series is available to replay on how to plan and successfully renew and upsell customers during the January–March moment where a majority of Cloud Solution Provider (CSP) seat renewals will take place. Learn how to sell, manage, and deploy premium SKUs by leading with security and device management and highlighting new features to help drive customer conversations. You’ll also find out how to attach and configure Microsoft 365 Copilot and agents and how to leverage key programs and promos from Microsoft to succeed. Level Up CSP: 1-day sales bootcamp Recorded December 10, 2024 Level Up CSP: 2 Day Technical Bootcamp Recorded December 11 & 12 Register to replay today at: https://aka.ms/LevelUpCSPBootcamp135Views1like0CommentsDomain administration not possible with GDAP
Hey everyone, I got resolution to ticket and with it information from Microsoft that Domain registration in behalf of the customer to customers tenant is not supported and will not be in the future as we are moving from DAP to GDAP. This means no domain administration with csp credentials. Do you provide your customers any domains and if so, how are you going to resolve this side of restrictions coming from GDAP? We have been activating the domain for the customer as a service, but now it's going to be pretty much impossible to do in larger scale. Also providing help with issues with domain needs customer to do the operations, so that adds the amount of work needed by the help desk agents with only GDAP active.JoonasTanskanenJan 16, 2025Copper Contributor771Views0likes4CommentsHow to Grant Access to Azure Subscriptions via CSP Channel for Indirect Providers (Disti)?
Hi all, I am seeking advice on how an Indirect Provider (Distributor) can grant access to Azure subscriptions through the CSP (Cloud Solution Provider) channel. Specifically, I have the following questions: Is it possible to automate the process of granting access to Azure subscriptions for resellers or end users? What permissions are necessary to grant this access smoothly and without issues? Is GDAP (Granular Delegated Admin Privileges) required, or will a Foreign Principal suffice for managing access for resellers or end users? Any insights or experiences on this process would be greatly appreciated. Thank you in advance!kamiloi00Jan 14, 2025Copper Contributor19Views0likes0CommentsAnnual/monthly price increase per 1st of April 2025
Hi Microsoft, Besides the discussion on the price increase itself: November 2024 announcements - Partner Center announcements | Microsoft Learn I'm wondering how this "standardizing the billing structure" works for triannual subscriptions. The post only states that Annual subscriptions with Monthly payment term will undergo a +5% price increase. But how will this affect multi-year subscriptions? Eg. Triannual subscription with annual payment term. Cheers, MartijnMartijnElfersJan 09, 2025Steel Contributor9.4KViews2likes9Comments- ApiradeenoonJan 08, 2025Copper Contributor2.3KViews0likes2Comments
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