Forum Widgets
Latest Discussions
ICYMI: Drive Microsoft 365 renewals and upgrades ahead of pricing and packaging updates
We recently announced that in 2026, we’re expanding the availability of security and management capabilities to the commercial Microsoft 365 suites. Along with these added features, there will also be a global price update to these suites across all purchasing channels effective July 1, 2026. Continue reading blog here Be sure to follow the Partner news blog for all partner related announcements!
Azure daily rated usage downloads not working since 1st Dec
Has anyone else been experiencing issues downloading unbilled Azure usage from the MS Graph Async API v2 for the last few days? We have not been able to download any data newer than the 1st of Dec, meaning we can't show our customers their current month usage data. I've logged a support ticket, but just wondering if this is affecting others too.
Flagged for “serious compliance violations” – possible TAUX0 / third-party data mix-up?
Hello everyone, I’m posting here to see if anyone has experienced something similar or has any guidance. My company has been operating since 2006 as an IT/consulting firm. All members / staff are fully vetted, currently hold active government-level clearances with an impeccable record and we go through rigorous verification and clearance checks. Recently, our Microsoft partner / CSP access was deactivated. The only explanation I receive from support is the standard message: “Microsoft runs on trust… As a part of this commitment, we perform regular due diligence and vetting on all members of our partner network. In this case, our vetting revealed serious compliance violations attributable to your organization or with persons in a position of influence within your organization. We are unable to share further details.” When I asked for a meeting, support created a ticket and sent me a link to schedule an appointment. I scheduled it, but the ticket was closed almost immediately. At the same time, I received the same boilerplate “serious compliance violations” message again, and no one joined the scheduled meeting. I was then told explicitly that the decision cannot be changed by opening a new support case. From the outside, it looks like an internal “flag” has been set and front-line support can only paste that one response. I strongly suspect there may be a mistaken identity or bad third-party data involved. I see that the verification process uses AU10TIX and, from what I can tell, AU10TIX in turn relies on a data source called TAUX0 (or similar). When doing simple searches on my name/company, I see multiple entries for different entities that share similar names, some of those unrelated entities do have legal records. My concern is that these mixed records in TAUX0 (or related sources) have been combined and attributed to me/my company, even though we have no such history. I did contact AU10TIX, they said they will refer this to their R&D but "nothing they can do", I will have to contact Microsoft. My questions to the community: 1. Has anyone else had their partner/CSP access deactivated with the same “serious compliance violations” boilerplate and no details? 2. Was anyone able to get clarification or a remediation path, or is this truly final once the internal flag is set? 3. Does this type of enforcement affect only partner/CSP status, or can it also impact our ability to use Microsoft services as a customer? I’m not looking to argue or threaten legal actions, so please no such suggestions. I simply want to understand the practical impact and whether there is any constructive way to correct an apparent misunderstanding caused by third-party data. We are a small business and heavily impacted by this, as we cannot renew our Partner benefit packages. My hope is that, out of cases like this, Microsoft and AU10TIX can find a way to provide some guidance and a remediation path for small businesses, instead of leaving them in the dark with a generic “serious compliance violations” label and no explanation. Thanks in advance for any insights or similar experiences you can share.
Questions Regarding New CSP Authorization Enforcement Policies
I have the following questions about the scenario in which a direct bill partner does not meet the new requirements at the CSP tenant anniversary date: Restricted Status vs. Suspension/Revocation: Until recently, official documents indicated that at T+0, a direct bill partner would move to "Restricted" status, allowing them to continue billing and renewing existing customers, but not create new customers or subscriptions, for an indefinite period. This also allowed a reasonable timeframe for transition to indirect CSP. Now, the new enforcement policies state that at T+30, the tenant is placed in "Suspended" status, and at T+60, it is "Revoked," with no further possibility to operate on active customers and their subscriptions—even in cases where subscriptions have already been paid for annual or annual/monthly contracts. Could you clarify the reason for this change and the rationale behind the new, stricter enforcement timeline? Customer Transition Feasibility: How does Microsoft expect all customers to be transferred to an indirect provider within just 30–60 days after T+0? Is there any support or guidance for partners to manage such a rapid transition? Because in my opinion is not feasible and could be a potential risk to loose customers business. Prepaid Subscriptions: Even if it were possible to transfer all customers within the required timeframe, has Microsoft considered that many of these subscriptions have already been prepaid for an entire year or are in the middle of an annuality with monthly payments by the direct bill partner to Microsoft? We appreciate your attention to these concerns and look forward to your guidance on how to best manage compliance and customer impact under the new policies. My personal opinion is that is immediately necessary to restore the process as before with the Restricted Status if Direct Bill are not satisfied and give time (one year) to the partner to move to indirect provider all the customers/subscriptions. Thank you in advance for your support.
