Recent Discussions
Weekly Roundup for Skilling Rooms (Groups)
Hello Skills Hub Community! Below is a summary of what is happening within our Skilling Rooms (Groups) so that you can stay in the loop and discover something new. To get frequent updates of their content, make sure to follow/join the group that interests you. Find the full list of our Skilling Rooms (Groups) here: Skilling Room Directory Skilling Room Details Date/Time Link to post Azure Cloud Commanders Event: Mastering the Kubernetes Gateway API Monday, May 25, 2026, 12:00 PM PDT Mastering the Kubernetes Gateway API | Microsoft Community Hub The Fabric Café Event: Automating Star Schemas in Fabric DW | Bob Duffy Wednesday, May 27, 2026, 10:00 AM PDT https://techcommunity.microsoft.com/event/7c90bbf5-9aac-425c-b9b6-798cc8285058/automating-star-schemas-in-fabric-dw--bob-duffy/4520498 Microsoft Hero Community Event: Use AI to build AI, without losing your mind Friday, May 29, 2026, 10:00 AM PDT https://techcommunity.microsoft.com/event/25819aa2-cf93-4776-8ca8-247a6523ebc9/use-ai-to-build-ai-without-losing-your-mind/4518595 Azure Cloud Commanders Event: Set It and Forget It: Secure & Automated Certificate Management on AKS Monday, Jun 01, 2026, 12:00 PM PDT https://techcommunity.microsoft.com/event/905f6364-959b-4f0a-bb85-10c14d665ed6/set-it-and-forget-it-secure--automated-certificate-management-on-aks/4518589 Azure Cloud Commanders Event: Make your automations more sustainable Thursday, Jun 18, 2026, 11:00 AM PDT https://techcommunity.microsoft.com/event/905f6364-959b-4f0a-bb85-10c14d665ed6/make-your-automations-more-sustainable/4518592 Azure Cloud Commanders Event: Azure SRE Agent: Automating Reliability at Scale Thursday, Jul 16, 2026, 11:00 AM PDT https://techcommunity.microsoft.com/event/905f6364-959b-4f0a-bb85-10c14d665ed6/azure-sre-agent-automating-reliability-at-scale/4518593 The Fabric Café Weekly #FabricCoffee sessions at Microsoft Fabric Cafe https://www.youtube.com/@MicrosoftFabricCafe23Views0likes0CommentsAgent vs. Workflow in Copilot Studio - Which One Do I Actually Need?
Hey everyone! 👋 Raise your hand if this has happened to you... You open Copilot Studio for the first time, you're excited, you're ready to build and then the very first screen asks you: "What would you like to build?" [ Agent ] [ Workflow ] And your brain just goes blank. 😅 Which one? What's the difference? Does it even matter which I pick? I've been there. I picked randomly, built halfway through, and then realized I probably chose the wrong one. So I put together this quick breakdown to save you that frustration! The One-Line Answer Agent = Conversation. Workflow = Automation. That's the core of it. But let me unpack what that actually means in practice. Here's a Visual That Makes It Click Let's Break It Down Simply 🤖 Choose an Agent when... Your tool needs to talk to people and actually understand what they're saying. An Agent is like a smart assistant that: Chats with users in a natural, back-and-forth way Pulls answers from your knowledge sources like PDFs, SharePoint, or websites Asks follow-up questions to collect and validate information Guides users through a process step by step Handles all kinds of different questions without breaking Its whole goal? Understand, assist, and engage the person in front of it. Real example: A customer types "I need help with my invoice" - the Agent reads that, asks the right follow-up questions, and helps them resolve it without any human stepping in. ⚙️ Choose a Workflow when... You need something to run in the background and get things done - no conversation needed. A Workflow is like a reliable robot that: Follows a fixed set of predefined steps every single time Performs actions and processes automatically Creates or updates records in your systems Sends emails and notifications at the right moment Connects with Dataverse, Dynamics 365, Outlook, and more Just runs — quietly, consistently, without anyone needing to interact with it Its whole goal? Automate, process, and get things done. Real example: When a new employee is added to the system → automatically create their accounts, send a welcome email, and notify their manager. No one has to lift a finger. The Simplest Way to Decide Ask yourself just one question: Does someone need to have a conversation with it? Yes → Build an Agent No → Build a Workflow That single question will get you to the right answer 90% of the time. The Mistake Most Beginners Make A lot of us (myself included!) jump straight to building an Agent because it sounds more exciting and powerful. But if your process is just a series of fixed steps with no real conversation involved, a Workflow will do the job faster, cleaner, and more reliably. You don't have to choose just one forever. A really powerful pattern is having your Agent handle the conversation and then trigger a Workflow to do the heavy lifting in the background. Best of both worlds! 🙌 Quick Recap Agent Workflow Best for Conversation Automation Talks to users? Yes No Follows fixed steps? Not always Always Runs in background? No Yes Connects to systems? Can Yes, natively Hope this clears things up! Drop your questions below especially if you have a specific use case you're trying to figure out. Happy to help you work out which one fits. 😊Stop Writing Promotional Emails. Build an AI Agent That Does It For You.
Hi everyone 👋 A few weeks ago, I started thinking about how much time businesses still spend writing repetitive promotional emails manually every month. The process is usually the same: review customer purchase history check active discounts write personalized emails send them one by one So I decided to build a simple AI-powered workflow that could automate the entire process. For Edition #003 of my newsletter, I created an AI agent that: ✅ reads customer purchase data ✅ matches category-based discounts ✅ generates personalized promotional emails using AI ✅ sends emails automatically What I enjoyed most while building this project was seeing how even small personalization details can completely change the customer experience. Instead of sending generic promotions, the workflow creates emails tailored to each customer’s purchases and interests. In this edition, I shared: the real-world use case the complete workflow approach implementation screenshots sample datasets GitHub project files practical automation tips 📌 View the newsletter If you enjoy building practical AI automations or exploring real-world AI agent ideas, I think you’ll enjoy this edition. I’d genuinely love to hear your thoughts and learn how others are approaching AI-driven automation in their own projects 🙌Microsoft 365 and AI Services Administrator Blueprint Survey Opportunity
Microsoft is considering a credential for Microsoft 365 and AI Services Administrator, and we need your input through our exam blueprinting survey. The blueprint determines how many questions each skill in the exam will be assigned. Please complete the online survey by May 26, 2026. Please also feel free to forward the survey to any colleagues you consider subject matter experts for this certification. If you have any questions, feel free to contact John Sowles at josowles@microsoft.com or Don Tanedo at dtanedo@microsoft.com. Microsoft 365 and AI Services Administrator blueprint survey link: https://www.starttest.com/starttest2/startsurvey?programid=187&guid=1D021424-4D61-407B-9C44-10DBB8D092F8241Views2likes4CommentsRegistering for the Microsoft AI-300 exam in beta mode for a date after the beta period?
If I am registering for the AI 300 and AI 103 exams when they are in beta mode and choosing an exam date in July or August 2026, if the exam is released as a live version (out of beta mode), would I have to pay once again to re-register for the live version? Can I still take the exam if I'd registered for it when it was in the beta phase? I will be paying the regular price and not using the discount that was made available to those who signed up early on to take the beta mode exam.220Views1like4CommentsMicrosoft Clarity on my Shopify store facing issue to setup
I have installed Microsoft Clarity on my Shopify store multiple times but the dashboard keeps redirecting to the Getting Started / Install page. I have tried clearing cache, incognito mode, enabling app embed in Shopify theme, uninstalling and reinstalling the app, and using different browsers. Nothing works. Project ID: wmr1zh66ue Platform: Shopify Issue: Dashboard stuck on /getting page after every install attempt Please help resolve this from the backend.18Views0likes0CommentsWeekly Roundup for Skilling Rooms (Groups)
Hello Skills Hub Community! Below is a summary of what is happening within our Skilling Rooms (Groups) so that you can stay in the loop and discover something new. To get frequent updates of their content, make sure to follow/join the group that interests you. Find the full list of our Skilling Rooms (Groups) here: Skilling Room Directory Skilling Room Details Date/Time Link to post Microsoft Hero Community Event: Mastering Microsoft 365 Copilot Prompts Monday, May 18, 2026, 01:00 AM PDT https://techcommunity.microsoft.com/event/25819aa2-cf93-4776-8ca8-247a6523ebc9/mastering-microsoft-365-copilot-prompts/4518367 Microsoft Hero Community Event: Use AI to build AI, without losing your mind Friday, May 29, 2026, 10:00 AM PDT https://techcommunity.microsoft.com/event/25819aa2-cf93-4776-8ca8-247a6523ebc9/use-ai-to-build-ai-without-losing-your-mind/4518595 The Fabric Café Weekly #FabricCoffee sessions at Microsoft Fabric Cafe https://www.youtube.com/@MicrosoftFabricCafe36Views0likes0Commentsauthetification app
I changed my phone and I no longer have access to my authentication application so I can no longer connect to my email... I just have another email to receive a code in case I forget my password but when I use it it still asks me for a code from the authentication application.270Views2likes5CommentsMicrosoft Power Platform Developers Blueprint Survey Opportunity
Greetings! Microsoft is updating the certification for Microsoft Power Platform Developers, and we need your input through our exam blueprinting survey. The blueprint determines how many questions each skill in the exam will be assigned. Please complete the online survey by May 27, 2026. Please also feel free to forward the survey to any colleagues you consider subject matter experts for this certification. If you have any questions, feel free to contact John Sowles at josowles@microsoft.com or Don Tanedo at dtanedo@microsoft.com. Microsoft Power Platform Developers blueprint survey link: https://www.starttest.com/starttest2/startsurvey?programid=187&guid=5E2B3AA4-0C24-43A1-99A2-F5BF6F5955E159Views3likes0CommentsTurning Real Business Ideas into AI Agents with Microsoft Copilot Studio
Over the past few months, I’ve been exploring how AI agents can solve real business problems inside the Microsoft ecosystem — not just as demos, but as practical, usable solutions. That’s what inspired me to create From Idea to Agent: Copilot. In Edition #002, I walk through how I built a real-world AI agent using Microsoft Copilot Studio and how anyone — developers, consultants, nonprofits, students, or business users — can start turning ideas into enterprise-ready AI experiences. This edition includes: ✅ A real AI agent use case ✅ A step-by-step implementation tutorial ✅ Practical lessons from real implementations 🎥 A complete 6-scene video walkthrough My goal with this newsletter is simple: Make AI agents easier to understand, easier to build, and more practical for everyday business scenarios. If you’re exploring: 🔹 Microsoft Copilot Studio 🔹 Power Platform 🔹 Dynamics 365 🔹 Power Automate 🔹 Enterprise AI solutions …I hope this edition gives you ideas, confidence, and practical guidance to start building your own. I’d genuinely love to hear how others in the Microsoft community are approaching AI agents and Copilot implementations. 🔗 Read the full newsletter here: https://www.linkedin.com/pulse/edition-002-build-real-ai-agents-microsoft-ecosystem-sajeda-sultana-ihepe/?trackingId=JhLP0HdQTJasUmHeebHxTw%3D%3D125Views1like0Comments- 258Views0likes5Comments
What Letter Boxed Taught Me About Problem-Solving in Tech Learning
Hi everyone This might sound a little unusual but I have recently been playing a word puzzle called Letter Boxed and it made me think about how we approach learning technical skills. The game challenges you to connect letters strategically use constraints creatively, and solve the puzzle in as few steps as possible. It reminded me a lot of working through cloud labs or automation exercises especially when learning tools like Azure scripting or infrastructure concepts. You have limited inputs and the key is understanding patterns and thinking ahead. I have noticed that strengthening logical thinking through small daily challenges even word games helps with debugging architecture planning and breaking down complex problems. Has anyone else found that non technical puzzles or games improved their technical learning or problem solving skills? Curious to hear your thoughts109Views0likes2CommentsInside the AB-620 Beta Exam: A Real-World Experience
I recently had a different kind of certification experience and wanted to share it with the community. After completing multiple certifications across the Microsoft ecosystem, I decided to take my first beta exam: AB-620 – Microsoft Certified: AI Agent Builder Associate. I registered early using the beta promo code (AB620Sunny26), which provided 80% off, reducing the cost from $165 USD to about $33 USD (valid for exams booked on or before May 12, 2026). What makes beta exams unique? This was not a typical certification experience. Beta exams are released before general availability, which means: There are limited or no preparation resources (no practice tests, minimal guidance) Some questions may feel ambiguous or still being refined The exam often includes more questions than the final version However, there are strong advantages: You can earn the certification earlier than the general public The certification holds the same value as the live exam You help improve exam quality through feedback (Microsoft reviews all beta comments) The discount and exam voucher make it very cost-effective It validates real-world experience, not just theoretical knowledge Important considerations There are a few trade-offs to be aware of: Results are delayed - typically 10–12 weeks You only get one attempt during the beta period The exam scope may feel broader or less predictable Who should take this exam? If you already have hands-on experience with: Azure Microsoft 365 Copilot Copilot Studio Power Platform …then this beta exam is a great opportunity to validate your skills early. You can find more details here: https://learn.microsoft.com/en-us/credentials/certifications/ai-agent-builder-associate/ I’ve now completed the exam and am currently in the waiting phase. According to Microsoft: "You'll receive your score about 10 days after the exam goes live - approximately 10–12 weeks after the beta period begins." Final thought If you are confident in your practical experience and comfortable navigating uncertainty, I would definitely encourage you to consider beta exams. They are a great way to stay ahead and contribute to the certification ecosystem.Applied Skills Assessments?
Hello, Not sure how to contact MS Learn, so posting here in the hope that someone can help... Some of the assessments are currently undergoing maintenance, e.g. https://learn.microsoft.com/en-us/credentials/applied-skills/deploy-and-configure-azure-monitor/ and https://learn.microsoft.com/en-us/credentials/applied-skills/deploy-cloud-native-apps-using-azure-container-apps/. Does anyone know when I can expect that maintenance to be completed? Thank you, FabioSolved656Views3likes4CommentsDynamics 365 Supply Chain Management Functional Consultant Blueprint Survey Opportunity
Greetings! Microsoft is updating the certification for Dynamics 365 Supply Chain Management Functional Consultants, and we need your input through our exam blueprinting survey. The blueprint determines how many questions each skill in the exam will be assigned. Please complete the online survey by May 15, 2026. Please also feel free to forward the survey to any colleagues you consider subject matter experts for this certification. You may send this to people external to Microsoft as well. If you have any questions, feel free to contact John Sowles at josowles@microsoft.com or Don Tanedo at dtanedo@microsoft.com. Dynamics 365 Supply Chain Management Functional Consultants blueprint survey link: https://www.starttest.com/starttest2/startsurvey?programid=187&guid=E8D1566C-A490-405E-B87D-922406D4916047Views0likes0CommentsWhy Collecting User Feedback on Your AI Agent Actually Matters
Hi everyone, I see many of us experimenting with AI agents in Copilot Studio and other platforms. Spinning up an agent is now the easy part but making sure it actually helps users is much harder. In a short blog, I shared why listening to users should be part of your AI design, not an afterthought. I talk about: Using thumbs up/down, comments, and simple surveys Turning feedback into a backlog of improvements Why this feedback loop is essential for making AI agents truly useful If you’re building or maintaining AI agents, I’d love your thoughts and experiences. 🔗 Read the blog: Why Collecting User Feedback on Your AI Agent Actually Matters https://medium.com/@sajeda27/why-collecting-user-feedback-on-your-ai-agent-actually-matters-54deea4fee7bDesign and implement production-ready, multi-agent AI solutions Blueprint Survey Opportunity
Greetings! Microsoft is considering a credential for Design and implement production-ready, multi-agent AI solutions, and we need your input through our exam blueprinting survey. The blueprint determines how many questions each skill in the exam will be assigned. Please complete the online survey by May 13, 2026. Please also feel free to forward the survey to any colleagues you consider subject matter experts for this certification. If you have any questions, feel free to contact John Sowles at josowles@microsoft.com or Don Tanedo at dtanedo@microsoft.com. Design and implement production-ready, multi-agent AI solutions blueprint survey link: https://www.starttest.com/starttest2/startsurvey?programid=187&guid=34E74253-ACA4-4E29-A2A3-D675399594CB104Views1like0CommentsWindows Server Administrator Blueprint Survey Opportunity
Greetings! Microsoft is updating the certification for Windows Server Administrator, and we need your input through our exam blueprinting survey. The blueprint determines how many questions each skill in the exam will be assigned. Please complete the online survey by May 5, 2026. Please also feel free to forward the survey to any colleagues you consider subject matter experts for this certification. You may send this to people external to Microsoft as well. If you have any questions, feel free to contact John Sowles at josowles@microsoft.com or Don Tanedo at dtanedo@microsoft.com. Windows Server Administrator blueprint survey link: https://www.starttest.com/starttest2/startsurvey?programid=187&guid=98E35C02-CD72-4A40-9F0E-66E83D4016F159Views0likes0CommentsRecover my email
I have an old hotmail email that I need to access. When I go through the process of recovering the email, it says i dont have enough information for them to approve. Im looking for any way to contact an actual person from Microsoft to help me access this email.47Views0likes0CommentsAdmin login issues on SC-300 Labs
hi, I recently took SC-300 test at a PearsonVue branch. I had 10 Labs questions to be completed after signing in with a described admin id and password. The problem was that it kept asking me to get through MFA with Microsoft Authenticator app. How could I use the app when I am not supposed to keep my mobile with me during the test, and there was no guidance in the test description about how to handle this issue. I had to waste quite a time and somehow the problem was solved, only then I could start to work on my test questions. Unfortunately, I did not have enough time and failed the exam. Can anyone let me know what I should do on my next exam? Has anyone experienced the same issue? Please help.285Views1like3Comments
Events
Recent Blogs
- A week of live shows, community moments, flexible learning, and fun festival vibes, all to help you build skills that stick. AI is moving fast, which means a lot of us are trying to keep up in real...May 19, 202631KViews11likes11Comments
- As organizations expand across cloud and AI, security expectations are rising fast. Exam SC‑500 (beta) helps you demonstrate your skills across identity, data, compute, and threat defense. Security...May 15, 202611KViews1like20Comments
Tags
No tags to show