Recent Discussions
AB-620 - only Associate certification with prerequisites?
Hi According to https://aka.ms/certposter AB-620 has prerequisites? But nowhere on the exam page or in the study guide the prerequisites is referenced? Also in the Trainings report (Partner Center Insights), users who has passed the exam doesn´t get a certification and TrainingActivityId for the certification (only the exam) From working with Microsoft many many years, this is afaik the first and only Associate certification that has prerequisites! Or does it really? Normally those with prerequisites are the Expert certifications (and now the new Solutions Architect certification) Can someone at Microsof please engage and let us partners know, as this tampers with the insights we use Regards Gabriel
Help.microsoft.com talk to a person
1=<8.88>`70.4<05.75> Although, as a moderator, I'm not directly responding to customer calls with problems, I can offer you strategic guidance on how to contact a real person in Microsoft Support.1=<8.88>`70.4<05.75> This is a common problem, and the key is understanding the prompts and steps to bypass the automated system. to your Microsoft 365
Windows 11 lock screen bug
We are having an issue where some users cannot log back into windows 11 after going to a lock screen. Windows will tell you the password or username is incorrect even though the credentials are defiantly correct. The only solution I've found so far is to reboot the machine. What could be causing this? Our users are loosing unsaved work from having to reboot through out the day.Help.microsoft.com talk to a person
To speak to a human at Microsoft tech support, !888 319 8920 you can follow these steps: In the search bar, type "Get Help" and open it. !888 319 8920 Type "Chat with an agent" and press Enter. !888 319 8920 Click the "Contact support" button at the bottom. !888 319 8920 Choose the products and services for which you need help. !888 319 8920 Follow the on-screen prompts to connect with a live agent. Alternatively, you can select the "Call me back" option and fill in the required information so they can call you. !888 319 8920 If you need immediate assistance !888 319 8920, it's recommended to initiate contact through these official channels rather than responding to unsolicited requests.
Help.microsoft.com talk to a person
help.microsoft.com to connect with a real support agent |810 345 6174, and the experience was surprisingly smooth. The website makes it easy to navigate through product categories like Windows, Office, and Microsoft accounts. Once I selected my issue, I was given clear options to either chat with a Microsoft agent or request a call back.
AZ900 Cert- Phone number filling issue
Hi Every one, I am trying to register for AZ 900 cert and I tried all possible combination of providing the phone number with country code, area code and mobile number. I tried all combinations but still I m not able to register . Can some one please help or guide to register. Example: country code : +1 canada Area code : 647 ( Ontario ) +1 (647 )- xxx-xxxx please tell me the combination so that i can register for examWindows 10 Dell PC Sometimes Becomes Very Slow, What Should I Check?
Hi everyone, I'm having an intermittent performance issue with my Dell PC running Windows 10. Most of the time it works normally, but every now and then the system suddenly becomes noticeably slow. When this happens, opening applications takes longer than usual, switching between windows feels delayed, and sometimes even File Explorer takes a few seconds to respond. The slowdown usually goes away after a while or after restarting the PC, so I haven't been able to identify a consistent pattern. I'm wondering if the problem could be related to a Dell driver, Windows background process, startup application, or possibly the storage drive. Since the computer is normally responsive, it's difficult to tell what changes when the slowdown starts. I'd like to troubleshoot this properly rather than simply restarting the machine whenever it happens. Are there any particular Event Viewer logs, Task Manager details, Dell diagnostic tools, or Windows performance checks that would be useful for identifying the cause? If anyone has experienced intermittent slowdowns on a Dell system running Windows 10, I'd appreciate hearing what helped you find the cause. Thanks!
Access issue with Copilot Studio in Microsoft Learn Applied Skills lab
Hello Microsoft Community, I am currently working on the Microsoft Learn Applied Skills exercise: “Create your customer service agent” using Copilot Studio. When attempting to sign in, I am using my personal Gmail account. However, I receive an error stating that personal Microsoft accounts are not supported, and I am unable to proceed with the lab. Is a Microsoft Entra ID work/school account required to access Copilot Studio for this exercise? Thanks in advance.Unable to Register for Microsoft Learn Events?
I am running into an issue across multiple browsers of being unable to register for Microsoft Learning Events. Most recently today, i am trying to register for the upcoming - https://msevents.microsoft.com/event?id=1787842212 The registration hangs after completing the captcha and then the captcha timesout and the registration is never submitted. When i tried to click the login on the events page, i get an error - AADSTS50011: The redirect URI 'https://msevents.microsoft.com/event' specified in the request does not match the redirect URIs configured for the application. Event ID: 1787842212 Request ID: 50bfa821-6e06-4f00-a27f-4929f843c200 Correlation ID: 10d95455-4537-4f9e-826d-00e9b067bd3b Timestamp: 2026-07-09T16:40:59Z Is anyone able to help explain what is going wrong and how i can continue to register for events?
Can't share a folder on a local network in Microsoft Windows Server 2025 STD
We have two Microsoft Windows Server 2025 Standard (Version 24H2, Build Number 26100.32995) servers in our Active Directory. We can't share folders; it constantly asks for a username and password. We've tried every solution, but nothing worked. I found a similar thread, but the solutions there didn't work either. topic : https://learn.microsoft.com/en-us/answers/questions/5559013/opening-fire-share-on-2025-server-from-another-202 How can i solve this sharing problem ?What is the Microsoft Graph API replacement for deprecated Recent, SharedWithMe, and Insights APIs?
Hi Microsoft Graph community, I'm currently working on a Microsoft Graph integration that needs to retrieve: Files recently accessed/used by the current user Files shared with the current user Files from OneDrive and SharePoint I'm currently using the following APIs: GET /me/drive/recent GET /me/drive/sharedWithMe GET /me/insights/used However, these APIs are deprecated, and some of them will stop returning data after November 2026. (https://learn.microsoft.com/en-us/graph/api/drive-sharedwithme?view=graph-rest-1.0&utm_source=chatgpt.com) I'm stuck in development because I haven't been able to identify a Microsoft-supported replacement that provides the same functionality. Could someone please clarify: What is the official replacement for /me/drive/recent? What is the official replacement for /me/drive/sharedWithMe? What is the official replacement for /me/insights/used? Is there a single recommended Microsoft Graph API that can provide recently used and shared files across both OneDrive and SharePoint? I'm specifically looking for the officially supported API/recommended approach, rather than a workaround that may also become deprecated. Any guidance from Microsoft Graph experts or Microsoft employees would be greatly appreciated. Thanks!Help.microsoft.com talk to a person
To speak to a human at Microsoft tech support, !888 704 0575 you can follow these steps: In the search bar, type "Get Help" and open it. !888 704 0575 Type "Chat with an agent" and press Enter. !888 704 0575 Click the "Contact support" button at the bottom. !888 704 0575 Choose the products and services for which you need help. !888 704 0575 Follow the on-screen prompts to connect with a live agent. Alternatively, you can select the "Call me back" option and fill in the required information so they can call you. !888 704 0575 If you need immediate assistance !888 704 0575, it's recommended to initiate contact through these official channels rather than responding to unsolicited requests.How can I speak with an actual human representative at Microsoft?
I call ! 888 319 8920 the Customer Support line one more time. I've done it approximately 11 times and your robot cannot help me. I need a human representative to speak with me on the phone.! 888 319 8920 Tell me how I can make that happen.Advanced Credential for Holders of Multiple Microsoft Certifications
I would like to suggest a new type of advanced credential for people who earn multiple Microsoft Certifications. Microsoft Certifications provide clear goals for individual skill areas, but after earning several Associate and Expert certifications, it can become difficult to maintain motivation because there is currently little additional recognition for achieving a broad range of advanced certifications. For example, Microsoft could introduce a special credential or badge such as: Microsoft Certified Platinum Expert Possible requirements could be: 2 or more Expert-level certifications 3 or more Associate-level certifications Additional recognition for certifications across multiple solution areas such as Azure, AI, Security, Power Platform, and Microsoft 365 This kind of credential could provide a clear long-term goal for learners who continue developing their Microsoft skills across multiple technologies. It could also benefit Microsoft by encouraging continuous learning, cross-skilling between different Microsoft technology areas, and continued engagement with Microsoft Learn and the Certification program. Individual certifications are valuable, but I believe an additional credential that recognizes both the breadth and depth of a learner's achievements would make the Microsoft Certification ecosystem even more motivating. I hope Microsoft will consider something like this for the future Credentials program.Build an AI-Powered Customer Email Assistant with Power Automate
What if AI could read incoming customer emails, understand the issue, determine the priority, and prepare a response for human review? I recently built a practical AI + Power Automate workflow for this scenario. The workflow is simple: Customer Email → Power Automate → AI Analysis → Parse JSON → Excel Log → Human Review → Customer Response The AI analyzes the email subject and body and returns structured information: Category Priority Problem Summary Draft Response Power Automate then stores the customer request in Excel and sends the AI-generated draft to a human for review before anything is sent to the customer. The key principle is: AI understands and prepares. Power Automate orchestrates. Humans make the final decision. I documented the complete use case and workflow in my latest newsletter: From Inbox to Intelligent Response: Build an AI Customer Email Assistant https://www.linkedin.com/pulse/edition-011-from-inbox-intelligent-response-build-ai-customer-sajeda-43mzc/ I’d love to hear from the community: How are you using AI with Power Automate for email or customer-service automation?Title: Seeking Advice: What topics are covered in the MCT Renewal "Test-Out" Assessment?
Hello everyone, I am currently in the process of renewing my MCT status and my application has been routed through the "Test-Out" flow. I need to complete the payment in the portal to unlock the assessment. Since the application fee is a significant investment and Forfeited, I want to make sure I am fully prepared before I submit the payment and start the test. However, I haven't been able to find any official study guides, skills outlines, or practice exams for this specific Test-Out track. For those who have recently gone through the Test-Out renewal flow: What core competencies or topics does the assessment heavily focus on? Is it primarily based on instructional methodologies, classroom management, or specific Microsoft platform tools? Are there any specific areas or surprises I should look out for? Any insights, tips, or areas to focus on would be greatly appreciated! Thank you, Suraj
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