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Bispo's avatar
Bispo
Copper Contributor
Jun 10, 2025

Windows Server 2019 reboot

Good afternoon, I have the following problem: Windows 2019 is restarting. I have already updated the drivers, run sfc/scannow, and run the memory test and it didn't show any errors.

 

 

2 Replies

  • JoshuaFinley's avatar
    JoshuaFinley
    Copper Contributor

    The below is extremely thorough, however DISM may also be useful - 

     

        Open Start.
        Search for Command Prompt, right-click the top result, and select the Run as administrator option.
        Type the following command to perform an advanced DISM scan and press Enter: 
            DISM /Online /Cleanup-Image /ScanHealth
        Type the following command to repair the image and press Enter: 
            DISM /Online /Cleanup-Image /RestoreHealth

     

    Booting from the ISO/DVD in recovery mode and swapping /Online for specifying the offline WIM may also be of some assistance, so did think to share :)

  • If your Windows Server 2019 is still rebooting unexpectedly despite:

    Updated drivers

    No issues from sfc /scannow

    Clean memory diagnostics

    Then it's likely a deeper hardware, software, or system configuration issue. Here's a detailed checklist to diagnose and resolve it:

     

    Step 1: Check Event Viewer

    Go to Event Viewer → Windows Logs → System or Application and look for:

    Event ID 41 (Kernel-Power): Indicates an unexpected shutdown.

    BugCheck: Related to Blue Screen errors.

    Critical or Error logs around the reboot timestamp.

    Look for patterns or repeating errors.

     

    Step 2: Disable Automatic Restart on System Failure

    This helps if the system reboots before showing a blue screen.

    Run: sysdm.cpl → Advanced → Startup and Recovery → Uncheck "Automatically restart"

    This may reveal a BSOD (Blue Screen) and error code

    Step 3: Review Windows Update History

    Check if a recent update or patch caused the issue.

     

    You can roll back recent patches:

    Settings → Update & Security → View update history → Uninstall updates

     

    Step 4: Check for Driver Conflicts or Third-Party Apps

    Use Reliability Monitor (perfmon /rel) to trace the crash.

    Use Driver Verifier to stress test and catch faulty drivers:

     

    Run verifier → Choose "Create standard settings" → Select all unsigned drivers.

    If it crashes, note the .sys file involved.

    Use with caution; this may trigger BSODs.

     Step 5: Power Supply and Hardware Check

    Ensure the power supply is stable — use a UPS or test outlet.

    Check for:

    Overheating (CPU/GPU using tools like HWMonitor)

    Bad disk sectors: Run chkdsk /f /r

    Hardware failure (RAID controller, NIC, etc.)

    Step 6: Run Dump Analysis

    After BSOD, locate the minidump file in:

    C:\Windows\Minidump\

    Analyze with WinDbg or upload it here — I can help read it.

     

    Step 7: Check Task Scheduler / Services

    Ensure no task is forcing a shutdown/restart (rare, but possible).

    Review Task Scheduler Library > Microsoft > Windows > UpdateOrchestrator or other scripts.

     

    Step 8: Clean Boot

    Try a clean boot to isolate third-party services:

    msconfig → Services → Hide Microsoft services → Disable all

    Startup tab → Disable all startup items

    Restart and see if the issue persists.

     

    Still Rebooting?

    If all else fails, consider:

    System Restore to a known good state

    In-place upgrade/repair using Windows Server 2019 ISO

    Full reinstall, if reproducible and unsolvable

     

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