Forum Discussion
Windows Server 2019 reboot
Good afternoon, I have the following problem: Windows 2019 is restarting. I have already updated the drivers, run sfc/scannow, and run the memory test and it didn't show any errors.
2 Replies
- JoshuaFinleyCopper Contributor
The below is extremely thorough, however DISM may also be useful -
Open Start.
Search for Command Prompt, right-click the top result, and select the Run as administrator option.
Type the following command to perform an advanced DISM scan and press Enter:
DISM /Online /Cleanup-Image /ScanHealth
Type the following command to repair the image and press Enter:
DISM /Online /Cleanup-Image /RestoreHealthBooting from the ISO/DVD in recovery mode and swapping /Online for specifying the offline WIM may also be of some assistance, so did think to share :)
- Surya_NarayanaIron Contributor
If your Windows Server 2019 is still rebooting unexpectedly despite:
Updated drivers
No issues from sfc /scannow
Clean memory diagnostics
Then it's likely a deeper hardware, software, or system configuration issue. Here's a detailed checklist to diagnose and resolve it:
Step 1: Check Event Viewer
Go to Event Viewer → Windows Logs → System or Application and look for:
Event ID 41 (Kernel-Power): Indicates an unexpected shutdown.
BugCheck: Related to Blue Screen errors.
Critical or Error logs around the reboot timestamp.
Look for patterns or repeating errors.
Step 2: Disable Automatic Restart on System Failure
This helps if the system reboots before showing a blue screen.
Run: sysdm.cpl → Advanced → Startup and Recovery → Uncheck "Automatically restart"
This may reveal a BSOD (Blue Screen) and error code
Step 3: Review Windows Update History
Check if a recent update or patch caused the issue.
You can roll back recent patches:
Settings → Update & Security → View update history → Uninstall updates
Step 4: Check for Driver Conflicts or Third-Party Apps
Use Reliability Monitor (perfmon /rel) to trace the crash.
Use Driver Verifier to stress test and catch faulty drivers:
Run verifier → Choose "Create standard settings" → Select all unsigned drivers.
If it crashes, note the .sys file involved.
Use with caution; this may trigger BSODs.
Step 5: Power Supply and Hardware Check
Ensure the power supply is stable — use a UPS or test outlet.
Check for:
Overheating (CPU/GPU using tools like HWMonitor)
Bad disk sectors: Run chkdsk /f /r
Hardware failure (RAID controller, NIC, etc.)
Step 6: Run Dump Analysis
After BSOD, locate the minidump file in:
C:\Windows\Minidump\
Analyze with WinDbg or upload it here — I can help read it.
Step 7: Check Task Scheduler / Services
Ensure no task is forcing a shutdown/restart (rare, but possible).
Review Task Scheduler Library > Microsoft > Windows > UpdateOrchestrator or other scripts.
Step 8: Clean Boot
Try a clean boot to isolate third-party services:
msconfig → Services → Hide Microsoft services → Disable all
Startup tab → Disable all startup items
Restart and see if the issue persists.
Still Rebooting?
If all else fails, consider:
System Restore to a known good state
In-place upgrade/repair using Windows Server 2019 ISO
Full reinstall, if reproducible and unsolvable