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Certification tied to MS Learn account that cannot be logged into despite email access
Greetings, Hoping to get some help with this. Sort of a doom loop. Going in circles with support via ticketing system for weeks now. Certification expires in 5 days or so. Background: In September 2024, earned SC-200 and it was associated with my work email/Microsoft account. Still have access to that email/account. Nothing has changed. Problem: Now, when logging in with the email address/Microsoft Account that the certification was earned under, I get a new Microsoft learn profile with no accomplishments, training records, etc. I have complete records, including screen shots, emails, receipts for exam payment, etc. I confirmed with Pearson that my email address is associated with the exam attempt. Support has escalated the ticket to some higher level, but this hasn't gone anywhere yet.What are all the ways to get discount or free vouchers for Microsoft certifications?
Hello Microsoft Learn Community, I am looking for a comprehensive overview of all the current ways to obtain free or discounted exam vouchers for Microsoft certifications. I am aware of the following primary methods: Microsoft Cloud Skills Challenges Microsoft Learn Training Days Could you please help me complete this list? My main questions are: Besides the two methods mentioned, are there any other ongoing programs or lesser-known ways to get vouchers? Is there a central hub or page where all active voucher opportunities are listed? What is the best way to stay informed about new voucher campaigns as they are announced? Thank you in advance for sharing your knowledge and experience. Your help is greatly appreciated. Best regards
Unable to give certification renewal exam despite being eligible
I am unable to give microsoft certification renewal exam despite being eligible, and certificate is not expired yet. In the certification tab under credentials it shows I am eligible for renewal assessment - However, when clicking on Renew this certificate, I am getting error that, I need a certification first ,in order to renew it. Because, of this my certification is going to expire. And there is no contact details to raise this technical issue. Why microsoft learner support is so inconvenient.
Student Discount for Azure AZ-900 Certification
Hello, I am a student at a public university in Germany (Information Systems). I followed the steps described here to get the student discount: https://learn.microsoft.com/en-us/credentials/certifications/student-discounts#student-discounts However, the process does not seem to work as expected. I don’t see any option for student verification, and the exam price has not changed. I also noticed that other students reported the same issue. What can I do to verify my student status and actually receive the discount? Thank you! S.DarsijaCertificate not showing up in Microsoft Learn account after passing exam
Hello all, Very sorry if I have posted this to the wrong place, but I cannot figure out how to get help to get my certification into my Microsoft Learn account. I have passed my exam, received an email that "Congratulations on passing your Exam" with a link to my Microsoft Learn account, but the certificate itself I cannot locate there. In my Microsoft Learn profile it also says that I have passed 10 exams (including the one I am looking for now), but I only have 9 certifications (surely because the one I'm looking for is missing). How can I get my certificate into my Microsoft Learn account? Or who can I contact about this, and how? Thanks in advance!How to transfer the Microsoft credentials I have earned on my alt, to my main account?
How can I transfer the Microsoft Certification credentials I’ve earned under one personal Microsoft Learn account to another personal account, ensuring that all certifications, badges, and transcripts are consolidated under my main profile? Both are personal account have the same legal name and verified thru Pearson Vue/Certiport.The offered language of the exam 'SC-401 - Administering Information Security in Microsoft 365'
According to the public site In English, the exam 'SC-401 - Administering Information Security in Microsoft 365' is provided with the following languages: English, Portuguese (Brazil), French, German, Japanese, Chinese (Simplified), Spanish However, according to the public site In Japanese, it's only English: 英語 Can I take the exam in Japanese now? If so, I will schedule the exam soon.AB-900: AI Workplace Fundamentals blueprint survey opportunity
Greetings! Microsoft is considering a certification for AI Workplace Fundamentals, and we need your input through our exam blueprinting survey. Note that we are changing the target audience to be more technical in nature. Think new to a technical role vs. new to tech in general, so you may notice different verbs and emphasis on what candidates need to know and understand as you complete the survey. The blueprint determines how many questions each skill in the exam will be assigned. Please complete the online survey by September 10, 2025. Please also feel free to forward the survey to any colleagues you consider subject matter experts for this certification. You may send this to people external to Microsoft as well. If you have any questions, feel free to contact John Sowles at josowles@microsoft.com. AB-900: AI Workplace Fundamentals blueprint survey link https://microsoftlearning.co1.qualtrics.com/jfe/form/SV_0eTYWbdPAKAzLZs Thank you!
