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Certification requirement to sell and implement MS Dynamics 365
Hi All, We have recently become MS partner and enrolled into the Microsoft AI Cloud Partner Program. We are curious to understand what are the minimum requirements in case we want to sell and implement Dynamic 365 CRM modules. Like number of and variety of certifications to be done. If there is a link of a page containing this information please share the same. Thanks & Regards Abhishek RaghavSolvedRaghavabhiOct 14, 2025Copper Contributor123Views0likes11CommentsCSP Direct: Margin on Azure Fabric Capacity Reservations missing
We as a CSP Direct Partner do not get any margins on Azure Fabric Capacity Reservations. Is that generally the case, that partners do not get margins on Fabric Reservations? Or are we missing any prerequisites such as certifications, etc.? When we sell Fabric Capacity per as you go, then we get 15% margin ("partner earned credit for services managed").SolvedJensH20457Aug 01, 2025Brass Contributor141Views0likes2CommentsUnusual Microsoft CSP Delivery Question
Dear Community, One of my customers has encountered a reseller offering 'non-assignable' CSP licenses (Office LTSC Standard 2024), claiming they are provided as new licenses through the official CSP distribution channel. However, the licenses are not assigned to the customer's existing tenant account, and the software is not accessed or managed via the Microsoft 365 Admin Center. What is delivered: A PDF file containing the product key (unverifiable via VAMT; no results returned) An ISO installation file for Office LTSC 2024 Standard, provided via a link to the seller's SharePoint storage Screenshots from the seller's M365 Admin Center profile displaying a 'billing account' allegedly associated with the customer. However, the billing account type is not specified A message sent to the customer from email address removed for privacy reasons stating: "Your organization has accepted the Microsoft Customer Agreement". No credentials to the Microsoft tenant are provided to the customer This setup appears suspicious for obvious reasons, and I would appreciate a second opinion. Question: Is it even possible to deliver CSP licenses to a specific customer without granting them access to the Microsoft 365 Admin Center?SolvedMateuszDrozdowskiJun 19, 2025Copper Contributor193Views0likes3CommentsMy Partner Center Account Was Suspended – Need Clarification and Support
Hello Microsoft Tech Community officials, Our Microsoft Partner Center account has been suspended, both as a Microsoft AI Cloud Partner Program and as a Cloud Solution Provider (CSP) Indirect Reseller. We did not receive any notification as the reason for the suspension, but I thought that the common reason for the closure of both titles could be the statement “Significant account abuse detected”, but no detailed explanation was shared. Regarding this situation, I would like to point out: We have not knowingly or intentionally violated Microsoft rules or policies in any way. All our activities have been carried out in order to get to know the systems and learn the processes in the journey of becoming a solution partner. At this point, we would like to ask you A clearer explanation of the reason for the suspension, A chance to correct and reassess if there is a mistake, I would like guidance on the steps we need to take to reactivate the account. We value the Microsoft partnership and are ready to cooperate in any way we can to help clarify this process.SolvedAramGTIMay 28, 2025Copper Contributor1KViews0likes18CommentsFY26 incentive payout change
Hope Microsoft can clarify this statement for the new FY26 incentives guides. As Microsoft will introduce an incentive payout change for partners that perform a change of channel (COCP). Does this mean, eg.; if a Direct Bill partner transitions towards becoming a Indirect Reseller, will they lose all incentives (as it's basically a COCP from Direct Bill to Distributor)? For how long are these incentives withhold? For both the Disti and the new Indirect Reseller? All customers? Other example; a Indirect Reseller transitioning from Disti x to Disti Y. Will they again lose all incentives? Both the Disti(s) and the Reseller? How long, all customers, etc.? Last example; a customer transitioning from Indirect Reseller / Direct Bill partner x to Indirect Reseller / Direct Bill partner y. Will the Indirect Reseller (and Disti(?)) / Direct Bill partner lose incentives of this customer? This would have massive impacts in the market and would render the CSP Transfer Request basically capability obsolete, as no Direct Bill or Indirect Reseller would ever change COCP anymore due to loosing incentives. Cheers, MartijnSolved467Views1like2CommentsRequirement: Users with administrative roles in the customer tenants must use MFA
I have 4 customers who are showing as not meeting this requirement, I know one of the 4 that we're working with the customer to resolve but the other 3 I cannot for the life of me locate. The majority of our customers we are the sole admin so they are easy but when I click on Insights I get: No. of Admins with MFA enabled. No of Users With MFA Enabled. No of Users (this appears to includ blocked\disabled and maybe guests?) I can't actually tell which tenant has an Admin with MFA not enabled from this data if they have more than one user with a privlidged role. So I created a spreadsheet and went through each tenant and within Entra I looked at their Identity Security Score and one of the requirements within their score is: Ensure multifactor authentication is enabled for all users in administrative roles And besides the one customer I know of who has an 8/10 score, all my other customers have a 10/10 score. I've gone through each customer that I am aware of that could have more than one user with an admin role and any that were transferred to us from another CSP and looked at the Role assignments in Entra and I just cannot locate these remaining 3. I'm stuck at at an overall Security Score of 71.43% becuase i can't get any of the 20 points for this requirements until its 100% complete. What we really need is an additional column in the insights "No. of Admins" so we can at least identify the offending clients as without GDAP access to the customer I would not be able to look at any of the Role assignments or the tenant Identity Security Score and not even be aware of who is bringing me undone with the information provided. I'm going to go through ALL customers again for the third time looking at role assignments for any that might have been missed on the first 2 passes I did, I might even get someone other than me to do it with fresh eyes but its pretty easy to locate as you can sort by the No. of Users assigned to the role so I can't see how I've missed it. We really just need the tools to manage and audit ourselves e.g. that extra column, would make this a < 5 minute job to audit ourselves against this requirement and also I do beleive in this requirement is an important one, i'm not against it, it just needs to be managable\maintainable.SolvedGreg-MegaMay 21, 2025Copper Contributor453Views3likes10CommentsNew FY26 incentive guidelines
Hope someone can share some insights on this, as Microsoft is publishing conflicting messages. Starting October, Microsoft will change the incentive requirements for partners. In the announcement it is stated that partners will earn incentives if they have 25 points in EACH solution area. Source: May 2025 announcements - Partner Center announcements | Microsoft Learn In other presentations published, it stated 25 points in a SPECIFIC solutions area. Source: Microsoft Commerce Incentive Resources Conflicting messages from Microsoft, so which is it? The nuance is a big difference for partners. I'd assume the latter is correct. Also note that the incentives will be split further between solution areas. And note the increased thresholds for Direct Bill partners. Cheers, MartijnSolved5.7KViews2likes18CommentsDetails on the Annual Assessment and Security Score?
Are there more details on what is required for the annual assessment and security score for Direct CSP? We want to get an understanding of what is required and the lift for our teams to prepare and do these assessments.SolvedileanarMay 06, 2025Copper Contributor374Views1like5Comments
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