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Kressilac's avatar
Kressilac
Copper Contributor
Sep 24, 2025

Pending Oct 1 Direct Bill requirement changes.

Has anyone figured out a way to move Azure Plan subscriptions from Direct CSP to Indirect CSP without incurring customer downtime?

 

Microsofts stance on this is absurd.  Move and rebuild resources in a new Azure Plan subscription because technically Microsoft cannot reassign billing and they cornered all their new as of last year direct bill partners into tripling their revenue in 5 months with their May 2025 announcement. (300k to 1M)  My clients have resources deployed that are supported but discontinued for new deployments and have global resources that cannot be subscription moved.  None of this work was planned in their development budgets.  I'm supposed to give them an extended, unplanned downtime so that their subscriptions are not locked due to these new Direct bill requirements.

Every part of this move requires downtime in operations that was not requested by my customers.  They will not look at the business continuity outage Microsoft is causing them favorably.

 

Has anyone made any headway towards a reasonable solution to the problem.

 

Thanks

Derek Licciardi

 

4 Replies

  • Kressilac's avatar
    Kressilac
    Copper Contributor

    The issue seemed to stem from some incorrect learn.microsoft.com documentation that stated Direct CSP Azure Plan -> Indirect CSP Azure Plan required resource moves because the transfer was not supported.  I, my Distributor and Microsoft ASfP support have all confirmed that was originally a problem.  It wasn't until I was connected to a CSP lead in the partner program that I was told the published documentation is incorrect.  I'm still working a ticket with Microsoft on this to confirm it and come up with a plan to do the changes.  

    It requires setting up a new Indirect CSP tenant because if you transitioned the same tenant from an Indirect CSP tenant to a Direct CSP tenant, you lose access to Indirect CSP menus such as the Indirect transfer request functionality.  So there's that.  From there, I was assured we could make the transfer request in the same way that we did from Indirect CSP Azure Plan -> Direct Bill CSP Azure Plan.  I've not done it yet so I cannot confirm that it really does work like the transition to Direct did.  We'll see.

    The requirement seems to be very much in flux.  Short recap.
    https://learn.microsoft.com/en-us/partner-center/customers/transfer-azure-subscriptions-under-azure-plan

    Indirect CSP Azure Plan transfer to Direct (direct or distributor) CSP Azure Plan is supported and works.
    Indirect CSP Azure Plan transfer to Indirect CSP Azure Plan is supported and works.
    Direct (direct or distributor) CSP Azure Plan transfer to Indirect CSP Azure Plan is what is in question.

    I'm not talking about Commercial Direct, EA or any of the legacy Azure subscriptions.

  • MartijnElfers's avatar
    MartijnElfers
    Bronze Contributor

    I don't fully understand the statement from Microsoft here, regarding needing to move or rebuild resources. As changing from CSP Direct Bill towards a CSP Indirect Reseller status (via a CSP Distributor) is a very simple process.

    Your new CSP Distributor can simply submit a CSP Transfer Request towards you as a CSP Direct Bill partner, and you approve the request and done (now the Azure is transacted thru Indirect channel)! No downtime, no rebuild required. All resources are transferred 1:1 towards the CSP Distributor as the new billing account.  

    Do note that the CSP Distributor should be add a Foreign Principle to the Azure Subscriptions to ensure PEC. 

     

    If you mean changing a customer's Azure Subscription from EA contract towards CSP, then yes, that's a hassle. Only a few dedicated partners can support with that for transitioning EA towards CSP (I believe only Azure Expert MSPs get the required tooling for this). Otherwise it's rebuild indeed. 

    This is due to EA Azure actually being part of a different/legacy Azure platform, while CSP Azure is on the modern Azure platform. 

  • Hello Kressilac​ I have moved your post to the CSP board as I feel it fits better there. I have also forwarded your inquiry to the team. If they share a response I will post it back here for you. 

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