CSP Indirect Reseller Status Deactivated – Guidance Needed

Hello,

In Partner Center, our CSP Indirect Reseller status is currently showing as Deactivated. Because of this, we are unable to manage customers or subscriptions.

I would like to know:

• What are the common reasons this Deactivation occurs?
• What corrective actions are typically required to reactivate the reseller status?
• Should this be handled directly with Microsoft Partner Support, or escalated through the assigned indirect provider?

Any guidance or best practices from the community would be very helpful.

Thank you.