Forum Discussion
CSP Indirect Reseller Status Deactivated – Guidance Needed
- Sep 24, 2025
Faizan23 the team recommended you submit a support ticket as the first step for this.
Hello Faizan,
Very nasty when you cannot operate as a CSP. In general there could be one- or more reasons you are no longer active. Your indirect provider should be able to support you and provide guidance based on error codes produced when you submit an order. Details on reasons/resolutions can be found at:
Your indirect provider can use the PoR API to check (supposed to be most truthful source). Or instead your disti can download a report found via Insights > Download hub > cloud performance > new report > Reseller eligibility) which contains details on any errors preventing success.
as noted the PoR API provides most current status according to Microsoft in recent calls on the subject.
Regards,
Martijn