ICYMI: Drive Microsoft 365 renewals and upgrades ahead of pricing and packaging updates
We recently announced that in 2026, we’re expanding the availability of security and management capabilities to the commercial Microsoft 365 suites. Along with these added features, there will also be a global price update to these suites across all purchasing channels effective July 1, 2026. Continue reading blog here Be sure to follow the Partner news blog for all partner related announcements!
I have a question about upcoming FY26 on the Distributor side minimum of 30 million USD TTM billed.
I am in Tie Distribution, distributing in Thailand. i see New Update What does this mean, please elaborate. I want to know how the revenue is calculated and is the minimum really 30 million USD? How can I check how much the current amount is? How is the TTM billed CSP revenue measured, and where can we view our historical data?
NEW! Microsoft 365 Customer Self-Serve Template for CSP partners
We’re excited to share the Microsoft 365 Customer Self-Serve Template to support your self-serve capabilities and insights for optimizing the commerce experience. Today, online buying is the norm, and customers are increasingly looking for one-stop shopping with a self-serve experience that’s fast, convenient, and on demand. The Customer Self-Serve Template gives you the tools to offer a seamless self-serve experience, streamlining the customer journey. Whether you leverage the content for new customer acquisition or for customer expansion, this quick-start guide will help you optimize the customer purchasing and provisioning process. With your self-serve capabilities in place, customers can easily choose, pay for, and auto-provision users on Microsoft 365 without manual partner interaction. Download the Customer Self-Serve Template to get startedNew FY26 incentive guidelines
Hope someone can share some insights on this, as Microsoft is publishing conflicting messages. Starting October, Microsoft will change the incentive requirements for partners. In the announcement it is stated that partners will earn incentives if they have 25 points in EACH solution area. Source: May 2025 announcements - Partner Center announcements | Microsoft Learn In other presentations published, it stated 25 points in a SPECIFIC solutions area. Source: Microsoft Commerce Incentive Resources Conflicting messages from Microsoft, so which is it? The nuance is a big difference for partners. I'd assume the latter is correct. Also note that the incentives will be split further between solution areas. And note the increased thresholds for Direct Bill partners. Cheers, Martijnsecurity score requirements > 80 ?
Hi, I’m a distributor and noticed that there has been an update to the One-Page CSP Improvements Campaign – Authorizations One Pager. Previously, the document specified that a security score above 80 was required. However, I noticed that this requirement is no longer mentioned in the latest version I downloaded. Could you please confirm whether this criterion still applies, or if the only current prerequisites are as follows: Multi-Factor Authentication (MFA) must be enabled for all administrative users in the CSP tenant. A security contact must be designated within Partner Center. Security alerts must be responded to within 24 hours or less (not applicable to indirect reseller partners) I would appreciate your clarification on this matter. Ref https://learn.microsoft.com/en-us/partner-center/security/security-requirements i See On Update Partner Center Have New Tag Topic Mandatory requirements Or actually, just do this and it will pass the requirements section. New One Page Remark : When I click Details, I can't open the file at all Azure Information Protection Even though I signed in with an account Partner to view PDF, I can't open Give message Not Have Permission the file. Please help. Old One PageFY26 incentive payout change
Hope Microsoft can clarify this statement for the new FY26 incentives guides. As Microsoft will introduce an incentive payout change for partners that perform a change of channel (COCP). Does this mean, eg.; if a Direct Bill partner transitions towards becoming a Indirect Reseller, will they lose all incentives (as it's basically a COCP from Direct Bill to Distributor)? For how long are these incentives withhold? For both the Disti and the new Indirect Reseller? All customers? Other example; a Indirect Reseller transitioning from Disti x to Disti Y. Will they again lose all incentives? Both the Disti(s) and the Reseller? How long, all customers, etc.? Last example; a customer transitioning from Indirect Reseller / Direct Bill partner x to Indirect Reseller / Direct Bill partner y. Will the Indirect Reseller (and Disti(?)) / Direct Bill partner lose incentives of this customer? This would have massive impacts in the market and would render the CSP Transfer Request basically capability obsolete, as no Direct Bill or Indirect Reseller would ever change COCP anymore due to loosing incentives. Cheers, Martijn
Unable to generate keys to perpetual software
Hello. We're indirect provider and we need to provide support for end customers who purchased perpetual software licenses. When they hit the limit of software activation we need to create support ticket for them and provide software key so support can increase the limit of activation. Problem is that when we want to generate key in Partner Center we get following error message: We are unable to validate your 'Get Key' request at this time. Be advised anonymous connections are not allowed for this service. If you believe you received this message in error, please try your request again. If the issue persists, contact support and reference message code 715-123220 and Transaction ID: e687a1d1-ca1a-422e-a4d5-ae06b6cd711e. We talked with support and checked multiple sources of support but we're told to use different browser, incognito mode, to not use VPN, check permissions and so on. We've tried all of suggestions in different environments and users but we're still not able to generate keys and provide support to customers. Does anyone can help us out?
