training services partner
239 TopicsHow do I know my company TSP status?
Does the Partnering Centre show the TSP status of a company once it has registered, and is there a way to verify this? Having received the confirmation email below and acted accordingly, can I begin delivering courses using an MCT with the appropriate competencies? This also leads to another question: is the first year of TSP admission primarily intended to build up the required metrics in the dashboard? Still albeit confused, even after going through a similar question in some other thread and onboarding information provided in the email below. Every pointer is much needed and appreciated please. Take note of below I have received the welcome email and acted accordingly: Welcome to the Microsoft Training Services Partner Program! Went through and created below where needed Register for Microsoft Learn Admin Access – Create a Metrics that Matter survey account – Register for Pearson Vue and ALH accounts –(still having issues creating one) Familiarize yourself with the TSP dashboard on Partner Centre Kind Regards Solomon UwagboleSolvedTSP Renewal – Can Purchase Option Be Available After Membership Expiry?
If a Training Services Partner did not purchase exam vouchers in the last 12 months and the renewal date is 18th February 2026, but they complete the other two requirements and purchased 200 vouchers in February 2026, the dashboard will update only next month. Since there is a 30-day grace period (also got expired), the membership may expire before the dashboard updates. In this case, once the data updates in March, can the partner still renew the membership? Will the purchase/renewal option still be available after expiry? Or do they need to follow a different re-enrollment process? Please advise.Achievement Code Request not available in UAE
Hi Team, we are facing issues in our UAE Region to create Achievement Codes for our classes next week. It is only in this region where we are missing the Achievement Code button at the moment. Other countries working well. Can you please immediately advise back if there are any issues or any workaround to solve this issue? Thanks for your support! DianaTSP Courseware Completions not populating in Partner Center
Hi DanDonohue We are seeing an issue with TSP qualification data in Partner Center. Courseware Completions are not populating. Exam unit purchases and average response score are reflecting correctly. However, Courseware Completions remain at 0/1000, even though learners have redeemed achievement codes for Applied Skills. We would like clarification on the expected behavior of the Courseware Completions metric. First, are completions counted only for official Microsoft instructor-led courses mapped to a specific course ID, such as MS-900, with achievement code redemption. Second, should Applied Skills, Microsoft Learn modules, or other Learn-based achievements also contribute to this metric. Any guidance on whether this is expected behavior or a known issue would be appreciated. We can share screenshots if needed. Thank you, ZaibCourseware completions - Not updating
Hi Team, We've started using achievement code end of last year and other requirements of Training Service Partner. We can Exam Unit and MTM being updated as we progress but the achievement code even after they're being redeemed in each training are not getting updated. Please assist.Seeking Guidance & Partners for Promoting Microsoft TSP Training
Hello everyone, I’m exploring effective ways to market our Microsoft TSP (Training Services Partner) courses and would really appreciate insights from the community. If you have experience promoting Microsoft training offerings, I’d love to learn about recommended approaches, or useful resources that have worked for you. I’m also open to connecting with individuals or partners who support course marketing on a commission basis. If you have suggestions, guidance, or services you’d like to offer, please feel free to share. Your expertise would be greatly appreciated. Thank you in advance for your support. vk2Registration Status
My company has received the "Welcome to the Microsoft Training Services Partner Program" email. We have successfully completed all the onboarding steps listed there. Can you please check in the system whether my organization is fully registered? Is there a screen / field in the Partner Center displaying the registration status that's expected to be updated? Sorry, I tried to find this out on my own per the instructions in the email + on the associated website and was unable to locate the confirmation. Thanks, VitalyFY26 TSP Community Call Thread
We'll use this thread to post updates for TSP Community Calls, including calendar invites to upcoming calls and links to post-call decks and recordings. Please note: the folder linked after each call is a temporary repository while we wait to get the deck and recording uploaded to the Learning Resources site. These links expire after each subsequent call. Instead, you can find the last 12 months of call decks and recordings in our Community Call collection.The Next One - SC200 Courseware unusable
Hi All, we are trying to deliver SC200 course. Out MCTs tell us the courseware is not working at all. Video Links are not working eg. (Playback Error - We are sorry something went wrong) https://www.microsoft.com/en-us/videoplayer/embed/RE4yiO5?rel=0&postJsllMsg=true https://www.microsoft.com/videoplayer/embed/RE4bOeh?rel=0 https://www.microsoft.com/en-us/videoplayer/embed/RE4bGqo?rel=0&postJsllMsg=true AHL Labs are not working because of cloud slice architecture We (the MCts) use hours to find out how the lab should work in ALH Labs. Missing Permissions Wrong Links I cannot find any contact to get answers to these issues? Can anyone give hints how to discuss these topic. Just to play ping-pong between ALH and "Content Creators" (1 Month Feedback Time) and getting no resolution doesn´t help here. Can you please get back to a working environment. (Full Azure Access, Real World Training Situations) Not a Video Here, a Simulation There. Regards, Mario