Forum Discussion
How do I know my company TSP status?
Does the Partnering Centre show the TSP status of a company once it has registered, and is there a way to verify this?
Having received the confirmation email below and acted accordingly, can I begin delivering courses using an MCT with the appropriate competencies?
This also leads to another question: is the first year of TSP admission primarily intended to build up the required metrics in the dashboard?
Still albeit confused, even after going through a similar question in some other thread and onboarding information provided in the email below. Every pointer is much needed and appreciated please.
Take note of below I have received the welcome email and acted accordingly:
Welcome to the Microsoft Training Services Partner Program!
Went through and created below where needed
Register for Microsoft Learn Admin Access –
Create a Metrics that Matter survey account –
Register for Pearson Vue and ALH accounts –(still having issues creating one)
Familiarize yourself with the TSP dashboard on Partner Centre
Kind Regards
Solomon Uwagbole
Hi Vitaly,
If you received the welcome email, then you are in the TSP ecosystem. Everything after that is self-serve, as outlined by the email (onboarding, achievement codes, MTM surveys).
When you're logged into Partner Center, there should be a "Training Services Partner" heading in the left margin, along with all the other MSFT program options. It's quite a ways down the list so you may have to scroll. Click on that.
All your KPI totals will accumulate on that dashboard. We only update monthly so anything done in February will show up in the mid-March refresh.
12 Replies
I am in the same situation as Vitaly . Our TSP was on-boarded last year, and it has now been more than eight months since we started delivering trainings. We received the welcome email, completed all required formalities, and have delivered 10+ trainings. All of these sessions appear correctly in Skillable TMS, MTM surveys, and related dashboards.
However, in Partner Center it still shows “Not Started.”
Could you or your team please review this and help us understand why the status has not updated?
Thank you,
vk2
- DanDonohue
Microsoft
Hi vk2, you should be seeing data in your Partner Center dashboard. Achievement codes can be constructed incorrectly but MTM data should pass through. Please send me a private message (click on my name) with your partner name and Microsoft ID# so that I can check the status of your account. Thanks.
DanDonohue, Thank you. I just sent you private message all the details needed for you to check my status.
- DanDonohue
Hi Solomon,
Yes, your organization is a TSP and is able to begin delivering official training.
The TSP dashboard in Partner Center is intended to show you your performance metrics for achieving badged (Solution Area) status. This is the upper tier of our program, and it is not a requirement for you to reach those benchmarks. Those that do meet this level receive external-facing badging and product licensing benefits. This process is outlined in our program overview document in the Get Started Collection.
You'll see your performance metrics accumulate on the dashboard via a monthly update. That update typically comes by mid-month and includes data for the previously completed month. If you have achievement code redemptions and MTM survey completions in January, they should show up on your dashboard by mid-February.
Please let me know if you have any further questions.
Hi DanDonohue ,
I am in exactly the same situation, having received the "Welcome to the Microsoft Training Services Partner Program" email and have successfully completed all the onboarding steps listed there.
Can you please check in the system whether my organization is fully registered? Is there a screen / field in the Partner Center displaying the registration status?
Sorry, I tried to find this out on my own per the instructions in the email + on the associated website and was unable to locate the confirmation.
Thanks,
Vitaly- DanDonohue
Hi Vitaly,
If you received the welcome email, then you are in the TSP ecosystem. Everything after that is self-serve, as outlined by the email (onboarding, achievement codes, MTM surveys).
When you're logged into Partner Center, there should be a "Training Services Partner" heading in the left margin, along with all the other MSFT program options. It's quite a ways down the list so you may have to scroll. Click on that.
All your KPI totals will accumulate on that dashboard. We only update monthly so anything done in February will show up in the mid-March refresh.
Thanks for info
- JillArmourMicrosoft
Community Manager
DanDonohue fyi
