Recent Discussions
SC-500 - Where are the ALH Labs?
I just downloaded and reviewed SC-500 and Instructor Notes. It seems the ALH Providers are not offering LABs for this course. Some Labs show "BYOS". That is not deliverable. No one has free SCU or Copilot for Security Licenses on stock for training. Only slides, no exercises or only click thru simulations again. Please come on, not another one of that. Can anyone give a tip, where and how fully functional tenants for ALL (including the "expensive" copilot stuff) labs are available? Thanks for any help MarioHow multiparty private offers are unlocking new channel growth opportunities in Australia
As Microsoft Marketplace continues to evolve as a strategic go-to-market platform, the introduction of multiparty private offers (MPOs) in Australia is creating new opportunities for software companies, resellers, distributors, managed service providers, and systems integrators to collaborate more effectively. This new capability enables multiple partners to participate in a single Microsoft Marketplace transaction, helping simplify procurement, streamline commercial workflows, and strengthen partner-to-partner collaboration. By bringing software solutions, implementation expertise, managed services, and Microsoft cloud investments together through one purchasing experience, organizations can focus on delivering customer outcomes rather than managing transactional complexity. In this article, explore how multiparty private offers support channel-led growth, when to use MPOs versus resale-enabled offers, how Azure benefit eligible solutions can enhance customer conversations, and the foundational steps partners should take to build a scalable Marketplace strategy. Read the full article to learn how Australian partners can leverage Microsoft Marketplace to accelerate growth, expand customer reach, and create repeatable go-to-market motions powered by collaborative selling. Read the blog Multiparty private offers are creating new opportunities for channel-led growth in AustraliaBuild channel-led Marketplace growth in Japan
Multiparty private offers are now available in Japan, opening new opportunities for software companies and channel partners to sell collaboratively through Microsoft Marketplace. Join this session conducted in Japanese to learn how offers move between software companies, distributors, systems integrators, resellers, and customers and what each participant needs to do next. The Enterprise Partner Solutions team will cover eligible offer types, prerequisites, practical first steps, and how eligible purchases can contribute toward a customer’s Azure consumption commitment. Attendees will gain guidance for identifying opportunities, aligning partner roles, strengthening co-sell conversations, and telling a clearer customer-value story. A live Q&A will address practical questions from the Japanese partner ecosystem. Registration is not required. Add the session to your calendar, sign in to Tech Community, and select Attend to receive reminders. Multiparty private offers through Microsoft Marketplace: channel growth in JapanMicrosoft Marketplace drives shared growth in FY27
As AI adoption accelerates and organizations move from experimentation to production, Microsoft Marketplace is becoming a critical growth engine for the partner ecosystem. In the latest partner blog, Mira Ayad, General Manager, Global Marketplace, shares how software companies, channel partners, and Microsoft are coming together through a unified commercial platform to help customers turn AI investments into measurable business outcomes. With Marketplace billed sales continuing to grow and new investments planned for FY27, partners can take advantage of expanded multiparty private offers, enhanced co-sell opportunities, intelligent AI-powered solution discovery, and new programs designed to simplify onboarding and accelerate growth. Marketplace now enables partners to reach customers across 141 markets while supporting local buying preferences and trusted channel relationships. Read the full article Built to grow together: The FY27 Microsoft Marketplace opportunity.Accelerate your sales with Deal Ready Demo Accelerators
Accelerate customer conversations with Deal Ready Demo Accelerators—prebuilt, reusable solution scenarios you can use to move faster from discovery to close. Deal Ready Demo Accelerators combine Microsoft reference architectures, guided sales narratives, and cost transparency into a seamless experience that requires no engineering effort or live tenant setup—designed to reduce technical complexity, build customer confidence, and shorten sales cycles. Use these ready-to-run demos to deliver consistent, architecture-backed demos across solution areas, from AI Business Solutions—including AI business process and AI workforce—to Cloud & AI Platforms and Security. Explore the Deal Ready Demo Accelerators and get started today. Available on demand for eligible Microsoft partner types. Please refer to the official terms and conditions for usage guidelines.
🚨 Final Call: Help Amplify Microsoft Elevate for Educators Applications Before July 31, 2026
The Tier 2 application window for Microsoft Elevate for Educators closes July 31, and we're asking partners to help spread the word to educators and school leaders in your networks. More than 45,000 educators and nearly 700 schools have already applied for Expert Educator and Showcase School recognition. Let's help ensure strong candidates don't miss this opportunity. How you can help ✅ Share the program with education customers and contacts ✅ Amplify approved campaign content ✅ Direct interested applicants to official resources and training sessions Resources Program overview: Microsoft Elevate for Educators Training sessions: Microsoft Elevate for Educators Training School leaders social post: Amplify Showcase School campaign Educator social post: Amplify Expert Educator campaign Thank you for helping grow and strengthen the global educator community.What is the proper way to join TSP?
My company joined MAICPP already. We also filled the TSP onboarding form. However, there is no email send to us. I cannot find any info from the Partner Center too. May I know what is the proper way to join TSP? Is there a website or email address to get in touch with support team?
Partner Center business verification stuck for 40 days, no way to contact support
Our Partner Center verification has now been stuck for 40 days and I have not been able to find a working way to submit a support ticket. Partner Center displays the following message: "Stay updated on your document status in Resolve. Once submitted, your document should be reviewed within 5 days. If approved, you'll move to the next step. If unable to verify, you'll be prompted to upload a new document. You have up to 3 submission attempts ... Business verification: Estimated date by 6/24/2026. Pending partner action." However, when I click Resolve, I only see: "Document submitted successfully. Microsoft should review within 5 days. If approved, you'll proceed to the next step. If your document cannot be verified, the Resolve panel will prompt you to upload a new document. Document submission allows for 3 max attempts." There is no option to upload a new document or take any other action. When I try to create a request in Partner Center at https://partner.microsoft.com/en-us/support?stage=1 I get redirected to https://partner.microsoft.com/dashboard/v2/support/servicerequests/create? which shows "Help + Support | Service Health" with no option to create any ticket. When I use the chat AI bot, It redirects me to https://engagecenter.microsoft.com/ and I select "Partner Solutions", I get redirected to "Azure Support" which only offers me to create tickets about Azure subscriptions and billing. I have been ubable to proceed with the verification process or open a support case. Does anyone know of a working support channel, escalation path, or contact who can help resolve this ? Thanks in advance for any assistance you can provide.Grow your business globally while selling locally through Microsoft Marketplace
Ready to reach new markets and grow through trusted partner ecosystems? Microsoft is expanding multiparty private offers to Australia, Japan, and South Africa, creating new opportunities for software companies and channel partners to scale globally while selling locally. Discover how Microsoft Marketplace helps partners accelerate co-sell motions, simplify procurement, close larger deals, and unlock new revenue opportunities through partner-led selling. Read the full article: Drive local growth with Microsoft Marketplace Help amplify this important announcement across your networks: Blog: https://partner.microsoft.com/blog/article/scaling-channel-growth-through-microsoft-marketplace Community: https://techcommunity.microsoft.com/blog/PartnerNews/partner-blog--drive-local-growth-with-microsoft-marketplace/4537077 LI: https://www.linkedin.com/posts/microsoft-cloud-partner-program_drive-local-growth-with-microsoft-ma… Facebook: https://www.facebook.com/mspartner/posts/pfbid02pWqxfpkcWjW2nyf7CuZYrnuGGXY6zyi3ZwsNka6zDems4iE9gqU… X: Microsoft Partner (@msPartner) on XQuestion about Microsoft IT specialist certification, in relation to Coursera.
Please, bear with me, as it took me 3 hours just to get navigated here for help. I am taking IT courses with Coursera. I am not an IT professional...I am trying to change my career and my life. I was taking Googles IT Support Specialist course, but after 4 days of classes, I came across a major roadblock: Outdated information on their QwikLabs setup. The course was at least a year behind, the Demo on how to use Qwiklabs was seriously outdated, and Google has changed Qwiklabs into a "Pay to Create" gimmick that really doesn't work for anyone that is a Student, imo. $25+ to create a project, per project, and then 3 cents an hour while its running, can build up really fast. It was also changes and charges that Coursera was unaware of. So, how does this relate? I want to switch over to Microsoft IT Support courses and certification, but i want to make sure that its up to date, and that i won't run into another "out of the course" pay wall structure, because i really don't have that kind of money to throw around like that. It may not seem like a major deal to alot of people, but I am maintaining two households, on two continents, off one paycheck, and Im a kitchen employee...so Im sure alot of people can relate to how this is suddenly an issue. Can anyone verify how up-to-date that course is, from Microsoft, on Coursera? Im trying to change my life, and its already upsetting finding i wasted a weeks worth of effort.How partners can lead Frontier Transformation in FY27
As organizations move from AI experimentation to business-wide transformation, Microsoft partners are uniquely positioned to help customers innovate, operate, and grow. In the FY27 MCAPS Start for Partners keynote, Nicole Dezen, Chief Partner Officer and CVP, Global Channel Partner Sales, shares how Microsoft is investing in partner capability, go-to-market acceleration, co-sell engagement, and Microsoft Marketplace opportunities to help partners deliver greater customer value. From new AI-focused skilling and specializations to expanded incentives and Marketplace investments, the FY27 updates provide practical resources to help partners build differentiated offerings, drive adoption, and scale growth in the agentic AI era. Read the full blog and explore the FY27 partner priorities: ➡️ MCAPS Start for Partners FY27 blog Help amplify this important announcement across your networks: Nicole Dezen on LinkedIn Microsoft AI Cloud Partner Program on LinkedIn Microsoft Tech Community post Microsoft Partner on X Microsoft Partner on FacebookHelp partners convert more trials into revenue with enhanced Marketplace capabilities
New enhanced trial capabilities in Microsoft Marketplace are now available, helping software development companies accelerate customer acquisition, improve trial-to-paid conversion rates, and gain deeper visibility into trial performance. With expanded support for SaaS offers, including metered, per-user, and flat-rate pricing models, partners can give customers more opportunities to evaluate solutions through a trusted, self-service Marketplace experience. The latest enhancements introduce configurable SaaS trial durations from 1–180 days, simplified trial management, improved solution discoverability through dedicated trial badges and filters, and actionable analytics within Partner Center Insights. Partners can track free trials, monitor conversion trends, and optimize their Marketplace growth strategy using data-driven insights. Learn how these new capabilities can help you reach more customers, reduce operational overhead, and turn customer interest into revenue. Learn more about the enhanced trial capabilitiesHardware Developer Program deactivated - cannot open ticket (empty Workspace dropdown)
Hello Partner Compliance / Trust & Safety team, My Windows Hardware Developer Program registration is showing as deactivated in Partner Center: "Our records indicate that you have already enrolled into this program but your program registration is deactivated." My Legal Info vetting status is now Approved. The original cause was an outdated business address, which I corrected to my current registered address - it matches my active DigiCert EV code signing certificate and my Secretary of State filing. DigiCert has confirmed my organization is Active, validated for EV Code Signing, and the certificate is valid and not revoked. Despite the Approved vetting, the Hardware enrollment remains deactivated and driver submissions are blocked. I cannot raise a support ticket through the standard paths: 1. Partner Center Help + support: the mandatory Workspace dropdown is empty, so the form cannot be submitted. 2. Partner Center AI assistant: returns "AI assistant does not offer support for users with Microsoft Accounts currently." 3. Windows Developer Support Copilot: routes to a support-for-business link that lands on Engage Center with "no-access-group." 4. Microsoft 365 Admin Center: rejects sign-in, as my Partner Center identity is a Microsoft Account, not a work/school account. I have also emailed the support queue twice with no response or acknowledgment, and my Partner Center "My requests" shows "No support requests," so those emails do not appear to be creating tracked tickets. Request: Could someone please escalate this to the team that can review the backend Hardware Developer Program status for this Seller ID and perform a manual reactivation? Seller ID: 51660260 Prior case: TrackingID 2603150010000629 (same issue, reactivated by the Dev Center team in April 2026) Happy to provide tenant ID or correlation IDs privately. This is blocking production driver releases. Thank you.
Issue registering with hardware developer program
Hello moderators, Our Hardware Developer Program enrollment appears stuck in a state we can't resolve through self-service, and we're also unable to submit a ticket through the normal Contact Support flow. Account details: - Legal entity: Kodsafe Labs Private Limited - Seller ID: 95092940 - User ID: 203442240 - Tenant: kodsafelabs.com (kodsec.onmicrosoft.com) Confirmed status: - Legal Business Profile verification: Authorized (Identity, Employment, and Business verification all passed) - EV code signing certificate: uploaded via Manage Certificates, Active status for over a week - Hardware workspace: not visible anywhere in Partner Center; Programs page shows only one tile plus "Add a program" What we've tried: 1. Clicked "+" to add a program, selected "Get started" under Hardware (confirmed pre-selected per the documented flow), then "Go to Dashboard." Instead of proceeding through company info and the Hardware agreements, we were redirected straight back to the same single-tile Programs page — suggesting a Hardware Developer Program account already exists on this tenant but isn't surfacing as an accessible workspace. 2. In Account settings > User management > Users, our account shows as Global admin, Admin. However, the Groups and Microsoft Entra applications tabs on that same page return "Not authorized," despite the Global admin role — possibly related to the same underlying account state. 3. The standard Contact Support request form has an empty, unselectable Workspace field, so we're unable to submit a ticket that way. Could someone please escalate this to the team that can review the backend Hardware Developer Program account status for this tenant/Seller ID and restore or grant workspace access? Happy to share further screenshots on request. Thank you, Hitesh Kesharia, Kodsafe Labs Private Limited
Questions on Partner Onboarding, PL-300 Training Workflow, Vouchers, and Certification Status
Hello, We are a new Microsoft Partner and we are about to deliver our very first training courses preparing for the PL-300 certification. To ensure our training session data is properly tracked and recorded by Microsoft, could you confirm if our planned workflow is complete? Here is our current process: Our MCT (Microsoft Certified Trainer) delivers the training to the learners, using the official Microsoft course material. At the end of the course, we send the course completion validation link to all learners (to help compute performance KPIs). We send the satisfaction survey via Metrics That Matter (MTM) (the link is sent to both the learners and the MCT). We issue exam vouchers to the learners. Specific Questions: Microsoft states that we must use the official Microsoft Learn content, which is freely accessible. Are we allowed to supplement this official material with our own custom training content and exercises for our learners? How does the voucher assignment process work on Pearson VUE? What specific information do we need to provide so that learners receive and can redeem them properly? We would like to offer our learners the option to finance this training through France's CPF (Compte Personnel de Formation). However, the certification file on France Compétences appears as inactive (RS5445). Is a renewal or re-registration planned for the French market? Can we publicly communicate our Microsoft Partnership (as a Training Services Partner) even if we have not yet reached the required KPIs listed in our Partner Center dashboard? Thank you in advance for your guidance and insights! Best regards,Request private offers directly from Marketplace listings, now available
Starting today, Marketplace customers can request a private offer directly from Marketplace listing pages. This feature allows software companies to have pricing and terms conversations with potential customers sooner. Software companies can now add a request option directly to a solution's listing page. Customers who select this option are captured as Marketplace leads, accelerating the sales process. This feature is part of Microsoft's continued emphasis on simplification of the Marketplace buying experience and helping software companies connect with interested customers earlier in their purchasing journeys. This feature is disabled by default. To participate, turn on the "Request private offer" toggle for an eligible transactable offer. Availability “Request private offer” is available for: SaaS offers Azure application offers Azure container offers Azure Virtual Machines offers Learn more: Introduction to listing options - Microsoft Marketplace - Marketplace publisher | Microsoft LearnWhat are your frictions points between build and revenue?
Turning a great product into Marketplace revenue isn't always straightforward. The latest post in the Sell More with App Advisor blog series highlights How to use App Advisor to avoid 5 common mistakes and sell more on Marketplace Many software companies have the technical capability to build great solutions, but still encounter delays caused by fragmented guidance, uncertainty about next steps, or difficulty navigating Marketplace programs and processes. That's exactly the challenge App Advisor is designed to address. 💬 Where does your team encounter the most friction today? Choosing the right Marketplace offer type? Finding the right architecture patterns or code samples? Publishing and optimizing listings? Understanding co-sell and negotiated deal opportunities? Scaling revenue after launch? If you haven't explored it yet, check out the latest post in our Sell More with App Advisor series and join the conversation.MAICPP enrollment blocked (Ref 715-123160) – no workspace, requesting manual Vetting review
Hello Partner Compliance / Trust & Safety team, My enrollment in the Microsoft AI Cloud Partner Program was blocked by the automated trust check immediately after I submitted my company information ("Microsoft runs on trust ... your request was blocked"). Since the block happens at the trust-verification stage, no Partner Center workspace is created, so the standard in-portal support ticket cannot be raised (empty Workspace dropdown, Contact Support dead-ends). I would therefore appreciate a manual escalation. Request: Please route this to the Partner Vetting / Trust & Safety team for a manual review and reset so I can complete verification. If possible, let me know which validation step triggered the block so I can correct it before re-attempting. Case identifiers: - Program: Microsoft AI Cloud Partner Program - Reference number: 715-123160 - Transaction ID: e97d58e3-c28c-41c4-a635-8f455b2fbd32 - Correlation ID: efd2db84-043c-43c1-91b7-b9c1dc4dbd83 Context that may help: - Legitimate business: sole proprietorship (Einzelunternehmen) registered in Germany. - The Entra tenant is newly created for this purpose, which I understand can raise a risk flag; I am the Global Admin. - I can re-attempt using a global admin on my own business domain (rather than the account originally used) if that helps the trust evaluation. - Official business-registration documentation and VAT ID (USt-IdNr) are available on request for verification. Thank you for reviewing this.
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タイトル: Microsoft Marketplace のマルチパーティ プライベート オファーで実現する、日本のチャネルビジネス成長
マルチパーティ プライベート オファー は、2026年7月15日より日本でも利用可能になりました。これにより、Microsoft Marketplace 上で、チャネル主導の新たな収益の道が開かれます。日本に特化したSaaS市場参入・マーケティングアドバイザ...
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- Starting July 28, 2026, we will be modernizing the Microsoft AI Cloud Partner Program and Cloud Solution Provider user experience in Partner Center to streamline how partners navigate vetting, along ...Jul 29, 2026
- Learn about 180 new offers that went live in Microsoft Marketplace, a single destination to find, try, and buy cloud solutions, AI apps, and agents to meet your business needs.Jul 29, 2026
