Recent Discussions
Access Restricted Error On Partner Center Dashboard
Hi all, As mentioned in the last community call, we're seeing some users get an "Access Restricted" error when they try to access the Training Services Partner dashboard on Partner Center. This is not impacting your KPIs, just your view to those KPIs. Thanks to everyone who messaged me with their details after the call. I've compiled the errors and sent to the engineering team for further investigation. I will update you here when there is news to share.NEWSLETTER: Nonprofit Partner Community Update | December 2025
We’re excited to share the December edition of the Nonprofit Partner Community Update. This month’s release highlights major events, new resources, and actionable opportunities for nonprofit partners. Download the Nonprofit Partner Community Update | December 2025 Discover the latest partner resources, program launches, and inspiring success stories in the November Nonprofit Partner Community Update—designed to help you accelerate impact and growth in the nonprofit sector. Don’t miss new opportunities, practical tools, and highlights from Microsoft Ignite to energize your work! 🔍 What’s Inside: Nonprofit data solutions in Microsoft Fabric Event Nonprofit data solutions in Microsoft Fabric Resources Introducing Microsoft 365 Copilot Business Nonprofit Partner of the Year Award Announcement Customer Success | World Vision Germany
Azure daily rated usage downloads not working since 1st Dec
Has anyone else been experiencing issues downloading unbilled Azure usage from the MS Graph Async API v2 for the last few days? We have not been able to download any data newer than the 1st of Dec, meaning we can't show our customers their current month usage data. I've logged a support ticket, but just wondering if this is affecting others too.
Customer Insights: default database capacity
Hello, I would like to know if, in the context of the initial deployment of Dynamics 365 Sales or Customer Service with Customer Insights as an Attach, we indeed have a Dataverse database capacity of 25 GB included on the tenant. The licensing guide explains that the default capacity is not cumulative; however, if the client simultaneously purchases their Sales / Service seats and Customer Insights, do they indeed have 25 GB and not 10 GB? The guide specifies that the first base license for a Dynamics 365 product includes its default capacity. The term 'first' is ambiguous; are we indeed looking at a maximum of 25 GB vs 10 GB = 25 GB? A reference from Microsoft would be appreciated if possible.Previously registered as Training Services Partner and unable to access membership information
Below is the error I receive when I attempt to access the Training Services Partner page on the Partner Portal: CorrelationID: 7abae4c9-c657-4491-b35e-c67590faeadc Correlation Vector: eyhF03mY9U+iuDNc.1 Date: 04 Dec 2025 02:41:46 +00:00] My Partner ID is 6968464 Company Name:Forum for Information Technology Initiatives Incorporated Contact Email: mailto:email address removed for privacy reasons I will attempt from another computer and see what happens; however, accessing this page has always been a problem.
CSP Account Verified & Authorized yet Indirect Reseller Status: SUSPENDED
Hello Partner Community Please assist any way you can... JillArmourMicrosoft is this in your wheelhouse? We are an CSP partner that is struggling to have our indirect reseller account suspension lifted even though our partner account is now fully verified and authorised. Our account was originally suspended due to a business registration vs shop location mismatch that was not resolved within a 30 day termination notification time limit. We corrected the address problem AFTER the account was suspended and although our account is now verified and authorised, the Indirect Reseller account suspension has not been automatically lifted and we are unable to contact a human representative to have it manually moved back to the Active state. We have submitted several Partner Support tickets but they do not provide actual support at all and automated responses from these tickets return a disclaimer stating the following with no further correspondence and the ticket automatically closed. Hello, Thank you for contacting Microsoft Partner support about the notice of suspension and termination proceedings. In the Microsoft AI Cloud Partner Program Agreement, both Microsoft and our partners reserve the right to walk away from the partner relationship by providing 30 days' notice to the other. Neither party is required to offer an explanation for the decision to terminate the partner agreement. As Microsoft is exercising its rights under this section 4.b of the Microsoft AI Cloud Program Agreement, we are unable to share an explanation or further details. Kind Regards, *Random Name* (He/Him) Support Engineer Partner Support Delivery - Program Customer Support My Working Hours: M-F 11:30 AM to 08:30 PM AEDT This lack of support is excruciatingly frustrating and terribly aggravating given that we are now subject to an indefinite period of considerable income loss with no recourse. Note that along with the suspension, emails have been sent to our customers notifying them that we are no longer qualified to act as their licensing provider which has been distressing for both our sales team and the customers. Our distributor is doing the best they can to help but they are unable to provide any real assistance and from what I hear, are unable to get any sensible advice from their Microsoft reps. Upon speaking with several other indirect resellers and distributors alike, it is my understanding that many partners are suffering the same or similar denial of service and I question whether this practice is even legal under Australian law regardless of any contractual fine print and disclaimers after the fact. This denial of support is a huge failure of Microsoft's policy makers and extremely poor business practice in general. If Microsoft wish to declare utter contempt for the small businesses that have supported them for several decades then those businesses might consider alternative platforms for their customers going forward. To conclude, I welcome any support or feedback from the community to help resolve this particular problem and help others with the same issue. Kind Regards, One very Frustrated Reseller.
Tech Talks presents: FastTrack Portfolio Partner Engagement model expansion
Join us on Thursday, December 13th at 8am PT as Lee Zuckett, Senior Program Manager, FastTrack presents 'FastTrack Portfolio Partner Engagement model expansion to include Power Platform and Microsoft Copilot Studio'. Microsoft FastTrack’s engineering‑backed customer success approach expands beyond Dynamics 365 to include Power Platform and Microsoft Copilot Studio, enabling partners to deliver high‑quality, scalable implementations with access to engineering expertise and proven frameworks like Success by Design and Agentic by Design. Key highlights: • Relationship‑based engagement through a partner Center of Excellence (CoE) that oversees portfolio‑level delivery and quality assurance. • Expanded partner benefits including waived license minimums, dedicated FastTrack support, and strategic funding pathways to accelerate adoption and value. • Deep technical support via Forward Deployed Engineers (FDEs) for complex scenarios, plus architecture and governance guidance for Power Apps, Power Automate, Dataverse, and Copilot solutions. We hope to see you there! Call to Action: Click on the link to save the calendar invite: https://aka.ms/TechTalksInvite View past recordings (sign in required): https://aka.ms/TechTalksRecordingREGISTER: Nonprofit data solutions in Microsoft Fabric event - Dec 9
We’re thrilled to announce the launch of Nonprofit data solutions in Microsoft Fabric – a breakthrough in scalable data management and analytics designed specifically for nonprofits! Join us at one of the following Microsoft Elevate nonprofit partner sessions to discover how Microsoft Fabric can help your nonprofit customer: ✅ Accelerate impact with unified, AI-ready data ✅ Unlock insights for stronger fundraising and mission success ✅ Expand opportunities in the $48B+ data & analytics market Register | Session 1: Americas / EMEA regions Date: December 9, 2025 Time: 8:00 AM PST / 4:00 PM GMT Register | Session 2: ANZ / Asia regions Date: December 9, 2025 / December 10, 2025 Time: 4:00 PM PST / 11:00 AM AEDT Why it matters Fabric empowers nonprofits with secure, scalable infrastructure, advanced analytics, and AI-powered capabilities to unify data, automate processes, and drive strategic outcomes. Go-to-market resources We’re excited to provide the following suite of Go-To-Market resources designed to help nonprofit partners accelerate impact and deliver greater value to their nonprofit customers: Core Content Resources E-book | Harnessing Your Data to Drive Nonprofit Mission Success Framework | Microsoft Fabric Unified Analytics for Data-Driven Innovation One Pager | Unify Your Data Platform to Accelerate Nonprofit Impact Pitch Deck | Unify Your Data Platform Nonprofit Data Solutions in Microsoft Fabric Resources Campaign-in-a-Box Resources E-book Template | Fuel Your Nonprofit Acceleration: Unlock Opportunity from Your Data Email Template | Fuel Your Nonprofit Acceleration: Unlock Opportunity from Your Data One Pager Template | Unify Your Data Platform to Accelerate Nonprofit Impact By using these resources, partners can quickly position themselves as trusted advisors, accelerate solution adoption, and help nonprofits overcome data silos, automate processes, and unlock actionable insights. This means stronger donor engagement, smarter fundraising strategies, and measurable mission impact—all powered by Microsoft Fabric.Transitioning SaaS Offers with Multi-Year Pricing from AppSource to Azure Marketplace
When a SaaS transactable offer on Microsoft AppSource includes a pricing plan for more than 1 year, the offer is delisted from AppSource and becomes available on Azure Marketplace. This is due to the platform's structure: AppSource primarily supports monthly or annual subscription models for SaaS offers. Any pricing model that exceeds 1 year (e.g., 2-year, 3-year plans) is outside the scope of AppSource’s transaction capabilities. When a SaaS solution introduces https://learn.microsoft.com/en-us/partner-center/marketplace-offers/marketplace-commercial-transaction-capabilities-and-considerations, it is automatically transitioned to Azure Marketplace, which can accommodate longer-term contracts and subscription models (such as 2-year, 3-year, or longer terms). Azure Marketplace is designed for more complex transactions, including multi-year deals, and supports deeper infrastructure integration and contract management features compared to AppSource. Thus, any SaaS offer that requires multi-year pricing terms will shift from AppSource to Azure Marketplace, where such transactions can be handled effectively.
ANNOUNCEMENT: Microsoft 365 Copilot Business - Dec 1
We’re excited to announce Microsoft 365 Copilot Business, launched December 1, 2025. Designed specifically for small and mid-sized organizations, this new SKU delivers the full power of Microsoft 365 Copilot at an accessible, SMB-friendly price point—just $21 per user per month. To drive SMB Nonprofit AI adoption, we’re also introducing a limited-time, introductory offer. From December 1, 2025 – March 31, 2026, Microsoft 365 Copilot Business is available for 15% off for up to 300 licenses ($18 pu/pm). Note: At this point, nonprofit pricing is not available for M365 Copilot Business and Business Bundles. Microsoft 365 Copilot Business can be added to nonprofit priced Business SKUs through authorized CSP partners as well as via Admin Center. Call to action CSP Partner sales training Attend the time zone that works best for you to learn more about, "FY26 Q2 Maximize Microsoft 365 Renewals: Upsell with AI and Security value" Register | Session 1: December 4, 9:00 AM PT | Americas/EMEA Register | Session 2: December 4, 6:00 PM PT | ANZ/Asia Level Up with the CSP bootcamp Register to attend the CSP bootcamp and get hands-on learning from sales and technical experts on December 9 and 10, 2025. Use the customizable email template to invite your sellers. Inform your customers Use the customizable email template to reach out to your customers by December 12, 2025, and inform them of the limited time special discounts and bundles, especially relevant in your renewal conversations!Discover how SharePoint Embedded can transform software solutions for your customers
Explore practical use cases and actionable steps to make integrating enterprise grade document management into applications real and impactful. Hear what software development company partners are asking about implementing SharePoint Embedded, what they learned, and how their customers are benefiting. Read the full article: SharePoint Embedded guide for software companies: Use cases make it real for customers
Flagged for “serious compliance violations” – possible TAUX0 / third-party data mix-up?
Hello everyone, I’m posting here to see if anyone has experienced something similar or has any guidance. My company has been operating since 2006 as an IT/consulting firm. All members / staff are fully vetted, currently hold active government-level clearances with an impeccable record and we go through rigorous verification and clearance checks. Recently, our Microsoft partner / CSP access was deactivated. The only explanation I receive from support is the standard message: “Microsoft runs on trust… As a part of this commitment, we perform regular due diligence and vetting on all members of our partner network. In this case, our vetting revealed serious compliance violations attributable to your organization or with persons in a position of influence within your organization. We are unable to share further details.” When I asked for a meeting, support created a ticket and sent me a link to schedule an appointment. I scheduled it, but the ticket was closed almost immediately. At the same time, I received the same boilerplate “serious compliance violations” message again, and no one joined the scheduled meeting. I was then told explicitly that the decision cannot be changed by opening a new support case. From the outside, it looks like an internal “flag” has been set and front-line support can only paste that one response. I strongly suspect there may be a mistaken identity or bad third-party data involved. I see that the verification process uses AU10TIX and, from what I can tell, AU10TIX in turn relies on a data source called TAUX0 (or similar). When doing simple searches on my name/company, I see multiple entries for different entities that share similar names, some of those unrelated entities do have legal records. My concern is that these mixed records in TAUX0 (or related sources) have been combined and attributed to me/my company, even though we have no such history. I did contact AU10TIX, they said they will refer this to their R&D but "nothing they can do", I will have to contact Microsoft. My questions to the community: 1. Has anyone else had their partner/CSP access deactivated with the same “serious compliance violations” boilerplate and no details? 2. Was anyone able to get clarification or a remediation path, or is this truly final once the internal flag is set? 3. Does this type of enforcement affect only partner/CSP status, or can it also impact our ability to use Microsoft services as a customer? I’m not looking to argue or threaten legal actions, so please no such suggestions. I simply want to understand the practical impact and whether there is any constructive way to correct an apparent misunderstanding caused by third-party data. We are a small business and heavily impacted by this, as we cannot renew our Partner benefit packages. My hope is that, out of cases like this, Microsoft and AU10TIX can find a way to provide some guidance and a remediation path for small businesses, instead of leaving them in the dark with a generic “serious compliance violations” label and no explanation. Thanks in advance for any insights or similar experiences you can share.Microsoft Marketplace office hours for customers December 2025
December 11 | 8:30 AM PST Online event Join Felipe Ospina and Mario Ortegon for the online December customer office hours: Chart your AI app and agent strategy with Microsoft Marketplace Organizations adopting AI applications and agents face a pivotal decision: build, buy, or blend. There’s no universal solution—each path comes with distinct advantages and trade-offs. Join us to explore the pros and cons of these approaches and discover how the Microsoft Marketplace streamlines adoption by serving as a single, trusted hub for AI apps, agents, and models. Learn how Marketplace accelerates time-to-value, shortens procurement cycles, and provides access to thousands of vetted AI models—empowering you to innovate faster while maintaining governance and cost control. Learn more and attendScale smarter: Discover how resale enabled offers drive growth
Friday, December 5 | 11:00 12:00 PM GTM+1 online event Discover how resale enabled offers (REO) help software development companies scale through the Microsoft Marketplace by simplifying transactions, expanding reach and accelerating co-sell opportunities. Why attend? Simplify multi-party transactions Expand your global reach through resellers Accelerate co-sell opportunities and close more deals Reserve your spot now to start unlocking new growth opportunitiesJoin the Fabric Partner Community for this Week's Fabric Engineering Connection calls!
Are you a Microsoft partner that is interested in data and analytics? After a two-week break for Ignite and Thanksgiving, be sure to join us for this week's Fabric Engineering Connection calls! Yitzhak Kesselman will be presenting on the brand-new Microsoft Fabric IQ, just announced during Ignite, followed by Shuaijun Ye with Environment Best Practices. The Americas & EMEA call will take place Wednesday, December 3, from 8-9 am PT and the APAC call is Thursday, December 4, from 1-2 am UTC/Wednesday, December 3, from 5-6 pm PT. This is your opportunity to learn more, ask questions, and provide feedback. To participate in the call, you must be a member of the Fabric Partner Community Teams channel. To join, complete the participation form at https://aka.ms/JoinFabricPartnerCommunity. We look forward to seeing you at the calls!This Azure Cosmos DB discussion board will be migrating into the Azure partners board on December 12, 2025.
Hello Partners!! Please note this discussion board will be merged into our Azure Partners discussion board on Friday, December 12th, 2025. Please follow this new board and subscribe to the Azure Cosmos DB tag to get notified of new posts of this topic!😃
Events
Tune in to explore resale enabled offers through Microsoft Marketplace. This recently announced capability enables software companies to expand into new markets globally, at scale, and without additi...
Online
Recent Blogs
- As modern DevOps practices evolve to include AI-powered tooling and GitHub-based workflows, Microsoft is updating the Accelerate Developer Productivity with Microsoft Azure specialization to better r...Dec 04, 2025
- Our specialists deliver high-performing solutions backed by deep technical expertise. To help ensure the ecosystem of specialists remains strong, the performance and audit criteria for the AI Apps on...Dec 04, 2025
