Recent Discussions
Discover new Microsoft Marketplace innovations announced at Microsoft Build
At Microsoft Build, Microsoft shared new opportunities for software development companies and partners to build, scale, and monetize AI apps and agents through Microsoft Marketplace. Explore how Microsoft Marketplace is helping software companies accelerate go-to-market strategies, expand customer reach, simplify procurement, and unlock new revenue opportunities across the Microsoft ecosystem. Learn how organizations can take advantage of Azure and Marketplace capabilities to support AI innovation and deliver enterprise-ready solutions faster. Whether you’re building intelligent applications, growing your commercial marketplace presence, or exploring new ways to monetize AI-powered solutions, this is a valuable resource for understanding the latest Microsoft Marketplace announcements and opportunities coming out of Build. 👉 Read more: Build, scale, and monetize apps and agents with Microsoft Marketplace
Launching Training Partner
Hi All I am founding a training company with a partner . We would like to launch our business soon. We are now MS partner . My questions are below : 1) How can we display on our website that we are MS partner? (we are not allowe to use logos at this stage : this is my understanding ). 2) Are we allowed to teach students on their own sandboxes ? or do I have to hire a Lab ?FY26 TSP Community Call Thread
We'll use this thread to post updates for TSP Community Calls, including calendar invites to upcoming calls and links to post-call decks and recordings. Please note: the folder linked after each call is a temporary repository while we wait to get the deck and recording uploaded to the Learning Resources site. These links expire after each subsequent call. Instead, you can find the last 12 months of call decks and recordings in our Community Call collection.
Request: Reopen rejected MAICPP verification - MPN 7117566 - owner-operator LLC, remediation done
Hello Partner Compliance team, I am requesting an escalation to reopen and re-verify my Microsoft AI Cloud Partner Program (MAICPP) enrollment. My application was rejected at the Employment Verification stage and the application has been closed with the banner indicating "no appeals available." However, I have completed substantial remediation since the rejection, and I am requesting a manual review by the Partner Trust & Safety / Vetting team. ACCOUNT DETAILS - Legal entity: Smith Computer Services LLC - State of registration: Illinois, USA - IL SOS File Number: 17193902 - DUNS Number: 142698584 - MPN ID: 7117566 - Tenant: SmithComputerServices.onmicrosoft.com - Business website: https://smithcomputerservices.com - Primary contact: Jamieson Smith, Partner / Member of LLC (please reach out via forum DM for direct contact info) VERIFICATION STATUS - Identity Verification: Passed (completed via IDVS) - Employment Verification: Rejected - Overall status: Rejected (application closed) - The Legal Info page Verification Summary shows "Get support" only; no Fix Now or Resolve path is available in the UI. LIKELY ROOT CAUSE OF EMPLOYMENT VERIFICATION FAILURE I believe Employment Verification failed for two compounding reasons: 1. DOMAIN/IDENTITY MISALIGNMENT (now resolved): At the time of submission, the tenant used only the default .onmicrosoft.com domain, and my primary contact email used a custom domain that was not yet associated with the tenant. This is a known signal that Microsoft's vetting system flags as inconsistent. 2. OWNER-OPERATOR LLC STRUCTURE (structural): I am a Partner / Member of the LLC, not a W-2 employee. As the principal of an owner-operated LLC, I do not appear in third-party employment verification databases (such as The Work Number / Equifax), because as a Member I receive owner distributions rather than W-2 income. This is standard for new small businesses but appears to be a gap in the automated Employment Verification process. There is no separate "employer" to verify me against because I am the principal. REMEDIATION COMPLETED AFTER REJECTION 1. Added smithcomputerservices.com as a verified custom domain in the Microsoft 365 tenant (status: healthy, default). 2. Changed my Global Administrator UPN to align with the verified custom business domain, so the admin login, primary contact email, business domain, and live business website are now fully aligned. 3. Confirmed the business is verifiable in third-party registries (DUNS matches Illinois Secretary of State filing for SMITH COMPUTER SERVICES LLC). 4. Confirmed the live business website is hosted at the matching custom domain. REQUEST Please escalate to the Partner Trust & Safety / Vetting team to: 1. Reopen the rejected MAICPP application for MPN ID 7117566 2. Trigger a fresh re-evaluation now that the domain alignment is in place 3. Treat this as an owner-operator LLC case, where principal verification (not employee verification) is appropriate 4. If additional documentation is required, please specify exactly what document type and where to upload it DOCUMENTATION AVAILABLE ON REQUEST (via DM or support ticket) Appropriate for an owner-operator LLC: - IL Articles of Organization (shows me as Member/Organizer) - IRS EIN Confirmation Letter (CP 575) listing me as Responsible Party - LLC Operating Agreement - Business bank account documentation - Domain registration receipt (Squarespace) showing me as registrant - Government-issued photo ID Thank you for your time. I am building a small managed services provider and need MAICPP active so I can proceed to CSP Indirect Reseller enrollment to support my first client. Jamieson Smith Partner, Smith Computer Services LLCNew community feature: automatic follow link for community sites
The Microsoft Tech Community now has a feature that allows community members to follow any site within the community (for example, this discussion board or the Marketplace blog). To do this, simply add ?action=follow to the end of any site within the community. You will then get a notification asking if you would like to follow that space. "Following" a site allows you to get notifications for activity on that site, such as new posts, replies to comments you posted, when a post you are following is marked as "solved," etc. Here are the links to follow relevant both Marketplace community sites: Marketplace discussion board Marketplace blog Marketplace community events
In a Day (xIAD) Partner Events Program - Train the Trainer Events (DIAD/FAIAD/RTIAD/CDIAD/SQLAIAD)
We invite you to attend an upcoming Train the Trainer session for Microsoft Partners to learn more about the Microsoft In a Day (XIAD) Partner Events Programand how to lead workshops that empower customers to use and adopt Microsoft products. Our Train the Trainer events are designed to provide you with the knowledge and tools necessary to deliver successful Microsoft In a Day (XIAD) sessions. *Please note, participation is restricted to individuals representing a Microsoft Partner organization. You must register using your corporate email address that is associated with your Partner ID. Personal emails will not be approved. ✨ Why Attend? Expert Guidance: Learn from experienced trainers and get your questions answered. Comprehensive Resources: Access all the content and support you need to succeed. 📅 Upcoming Events: Dashboard in a Day This is a one-day, hands-on workshop for business analysts, covering the breadth of Power BI capabilities. New dates coming soon! Fabric Analyst in a Day This is an intermediate-level training designed for Power BI Data Analysts who have at least one year of experience on Power BI but are new to Microsoft Fabric. New dates coming soon! Real-Time Intelligence in a Day This is an intermediate-level training designed for Power BI developers looking to extract insights and visualize streaming and time sensitive data. New dates coming soon! Chat with your Data in a Day This is an intermediate-level training designed for Power BI data analysts and developers to help get their models chat-ready and unlock instant insights using natural language. CDIAD TTT - June 8th, 2026 - APAC - SGT time zone CDIAD TTT - June 26th, 2026 - Americas - CT time zone New Offer Type: SQL AI App in a Day This is an intermediate-level, one‑day, hands‑on workshop showing SQL Developers and DBAs how to build the database backbone for modern AI apps using Azure SQL. New dates coming soon! Partner with us! Are you a Microsoft Partner interested in the opportunity to join the program and deliver Microsoft In a Day (XIAD) events? 🔍 Learn more about the program and review partner eligibility criteria: https://aka.ms/xiadpartneropportunity. 📧 Contact the XIAD Program team: xiadevents@microsoft.com 📤 Submit requests to deliver events: https://aka.ms/xIAD/PartnerEventsNomination window open for Microsoft Marketplace Partner of the Year Award!
Calling all Microsoft partners! Don't miss the nomination window for the 2026 Partner of the Year Awards - open now! Check out this Marketplace blog post to learn more about Partner of the Year Awards, the Marketplace Award, and how you can be considered for the 2026 Marketplace Partner of the Year!Students See Admin-Completed Modules After Redeeming Course Code
Is there a way to reset a Code Admin Account (e.g. the email address removed for privacy reasons) used for Microsoft Learn learner course and achievement code generation including distribution? Preparation completed by a TSP using the Code Admin Account appears to be carried over to students when they claim their codes. As a result, modules that were previously previewed by the admin are already marked as completed in the students’ module lists once their codes are activated. I may be missing something, but I’ve attached an image showing how students see some course modules already ticked as completed after redeeming their course code. I also have a related question: are trainers able to view their students’ progress for Microsoft Learn training materials redeemed through these course codes? Specifically, can trainers see whether their students are progressing through the self-paced learning modules? If these questions have already been answered elsewhere, I would appreciate being pointed in the right direction. Any input or guidance would be greatly appreciated to resolve any or all of the above. Thanks in advance.
Trouble receiving OTP emails from Microsoft Partner Center
Hello! When clicking the Verify Email button in the location below, the primary contact email is not receiving the OTP verification email. I'm on my 6th Partner Center support ticket attempting to determine out why I am not receiving these emails. Partner center support is quick to help me verify the account manually, but I would really like to see the automated system working as intended to help future partners avoid running into this same issue. Could someone help me track down the email address these messages are coming from? Thanks! -jon For reference, the first few tickets I opened under the following workspace/topic, but the assigned engineers say "you picked the wrong topic try again." Workspace: Account Settings Topic: Account verification > E-mail ownership I ask what set of options I should pick to get my ticket routed to the right team, but I haven't located someone that can answer that question either. I've started choosing a random workspace and topic in the hopes that I get lucky. I don't think this strategy is going to work very well, but the partner center support team haven't suggested a better approach and I'm out of ideas. Maybe if I open enough tickets, someone on the partner center support team will notice and help me out.New Learning Journeys now live
Explore new CSP SMB and Microsoft Agent 365 + ME7 Learning Journeys designed to help sales, technical, and delivery teams move faster from skilling to real-world execution.  Microsoft 365 Copilot + BSKUs (SMB) Sales + Tech Deal Ready Build the skills to land and expand Copilot opportunities. Microsoft 365 Copilot + BSKUs (SMB) Project Ready Build the skills to deploy, configure, and scale solutions with confidence. Microsoft Agent 365 & ME7 Partner Skilling Sales Ready Learn to position and sell AI agents with Microsoft 365, from opportunity to close. Microsoft Agent 365 & ME7 Partner Skilling Project Ready Learn to implement, secure, and manage AI agents with Microsoft 365 in real-world scenarios. Explore all Learning Journeys here: GCPS Catalog | Partner Skilling CatalogICYMI: Build the skills to strengthen customer conversations with Microskilling
Microskilling supports partners throughout their skilling journey as an autonomous learning modality, offering a holistic, curated experience through short, high-impact videos and podcasts. Read more in the blog: Get started with Microskilling, the autonomous learning modality built to speed deals
Waiting for Business Verification (2605270040007016)
Hi all, We registered a new company tenant in the MPN program several weeks ago and submitted all required business verification documents, but the verification status remains unresolved. I've opened support ticket 2605270040007016 in the Partner Center portal, but wanted to flag this here as well given the urgency. The MPN ID is a hard dependency for our Azure App registration — without it, we cannot begin testing our product on external tenants. We're completely blocked at step one. Any guidance on what may still be needed to get the documentation approved, or an escalation to the verification team, would be greatly appreciated.
Partner Center Registration Issues - Loop - Urgent
Hello Microsoft Support, We are trying to register our company for Microsoft Partner Center / Microsoft AI Cloud Partner Program, but the enrollment is blocked during the trust verification step. Error message: “Microsoft runs on trust. We engage in a rigorous set of evaluation and certification processes; as a result your request was blocked.” Details: Reference number: 715-123160 Transaction ID: d07f6738-42d1-47c6-ae43-dd4dadd06db9 Correlation ID: 964639c5-58a7-49a5-9f14-12585f5c2a27 Country: UAE The purpose is that we want to develop App Visuals on Power BI AppSource Marketplace, please let us know what is required from our side and review the blocked enrollment manually and advise what document or company verification step is required to unblock the registration.
Publishing readiness for AI apps and agents in Microsoft Marketplace
Discover how to prepare AI apps and agents for publishing in Microsoft Marketplace. This Marketplace Community article explains why readiness starts before Partner Center, focusing on the operational, technical, and organizational foundations required to ensure solutions can be evaluated, purchased, and operated reliably. As AI systems manage identity, data, runtime behavior, and subscription lifecycles, gaps in readiness can create friction during certification and customer adoption. Clearly defined identity boundaries, consistent data handling practices, and predictable responses to subscription events help ensure solutions behave as expected across environments and tenants. Learn how to establish publishing readiness that supports smooth certification, reliable operations, and confident customer adoption at Marketplace scale. Read more: Publishing readiness for AI apps and agents on Microsoft MarketplaceDesign CI/CD pipelines for AI apps and agents in Microsoft Marketplace
Discover how to design CI/CD pipelines for AI apps and agents selling through Microsoft Marketplace. This Marketplace Community article explains why controlling how changes reach production is essential for maintaining predictable behavior, reliability, and customer trust. As AI systems evolve through updates to code, models, prompts, and agent logic, behavior can change in ways that impact cost, performance, and outcomes. Structured pipelines that isolate change, validate behavior, and enable safe promotion and rollback help ensure updates are introduced deliberately—without unexpected impact across environments or tenants. Learn how to design CI/CD strategies that support safe iteration, controlled releases, and consistent behavior as AI solutions scale in Marketplace environments. Read more: Design CI/CD for AI apps and agents selling through Microsoft Marketplace
Events
Tune in for updates, insights, and live Q&A to help you sell through the Microsoft Marketplace. Learn how to bring your innovations to businesses, organizations, and government agencies around the wo...
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As we prepare to wrap up FY26, we’re closing the year the same way we built it — together. This year‑end celebration will be held as part of the final Fabric Engineering Connection calls of F...
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Recent Blogs
- 3 MIN READFounded in 1994, United Technologies (Int’l) Ltd. is a leading IT service and accounting solutions provider based in Hong Kong. United Technologies joined the Microsoft Marketplace Rewards program to...Jun 02, 2026
- 2 MIN READPartners from across the Americas have been sharing their innovative AI concepts with us this year. We’re seeing several trends, but one has been particularly prominent: using AI to support business ...Jun 02, 2026
