Forum Discussion

Hrvoje Kusulja's avatar
Feb 17, 2026

Dynamics 365 Sales, Customer Services and Field service for IUR instead Sandbox

Hello,

we are Microsoft partners for about 20 years.

All the time, we have been paying for the Gold, or now the highest tier of Microsoft Partner benefit package.

There was a recent change in benefits, that it removed old Microsoft Dynamics 365 CRM Customer Engagement (Sales, Customer Service, Field Service) + Marketing..., to equivalent, BUT only Partner sandbox.

Meaning, the product is not any more Internal Use rights, and is forbidden to run production, instead only test, demo, development partner sandbox license exists.

Please, understand this is huge impact on benefit package, and you cannot tell me - this is an improvement.

Asking the Microsoft Partner program, and Dynamics 365 Sales, Customer Service, and Field service, product groups to review the decision and bring back the internal use rights (IUR) production license grade back for Microsoft Partners...

 

1 Reply

  • Hrvoje Kusulja​ thank you for your feedback, I will pass it along. Thanks for being part of the community!

     

    Please be aware that we can share feedback received, but it doesn't always mean they will utilize it, just to set your expectations. ⭐