Security in the agentic era: What it means for the Marketplace
As AI agents become integral to marketplace solutions, security expectations are evolving for both publishers and customers. This article examines how the agentic era introduces new requirements around trust, identity, permissions, and governance—particularly in multi-tenant, partner-driven ecosystems. It outlines how marketplaces can enable innovation while ensuring secure, compliant, and scalable adoption of agent-powered applications, helping partners build with confidence and customers buy with trust. Read the full article here: Security in the agentic era: A new paradigm | Microsoft Community Hub The article is based on a presentation covering the security, governance, and compliance dimensions of AI in the agentic era. To view the full session recording, visit Security for SDC Series: Securing the Agentic Era Episode 1Streamline your Marketplace deals with AI-powered automation
Navigating the operational complexity of Microsoft Marketplace private offers and IP co-sell workflows can slow deal velocity and add friction between your CRM and Partner Center. In the latest blog post, How to streamline Microsoft Marketplace private offers and IP co-sell with AI powered automation, Kyle Heisner from Suger, shares practical insights on automating these processes, reducing manual work, and boosting accuracy with AI-driven integrations. Whether you’re managing plan configuration, validating co-sell referrals, or closing the loop from quote to cash, this article highlights where AI can serve as a co-pilot — helping your team operate more efficiently and accelerate Marketplace success. Want to learn more: Join the live session on March 11 to learn directly from the experts and get your questions answered. AI-powered automation for Marketplace private offers and IP co-sell - Microsoft Marketplace CommunityPartner Case Study | Cognizant
Cognizant, a 2025 Microsoft Partner of the Year award winner and global services company, is redefining enterprise transformation across industries. By democratizing AI and embedding intelligent automation, Cognizant helps organizations modernize systems, reduce costs, and accelerate growth. Their unique approach—combining deep Microsoft expertise, strategic change management, and a culture of innovation—delivers measurable results, including millions in savings, productivity boosts, and record-setting employee engagement. Organizations across industries face mounting technical debt, fragmented legacy systems, and the urgent need to consolidate onto modern, scalable platforms. Three Cognizant clients—one in healthcare, one in financial services, and one in retail—faced similar pressures. Regulatory compliance and governance added further complexity, especially in healthcare and finance. Cognizant’s clients needed a forward-looking technology roadmap to streamline operations, unlock data-driven insights, and support automation for better employee and customer experiences. Cognizant’s approach: Empowerment through Microsoft intelligent automation Using Microsoft Power Platform, Copilot agents, and robust governance frameworks, Cognizant delivers solutions that are secure, scalable, and tailored to each client’s needs. Ongoing training, upskilling, and community-building ensure sustained adoption and a strong digital culture. An essential part of that digital culture is Cognizant’s belief that innovation with AI should be accessible to employees at every level—not just technical teams. “At Cognizant, intelligent automation is more than a technology capability—it’s a strategic enabler for business transformation,” said Chakradhar Gooty Agraharam, Global Intelligent Automation Leader at Cognizant. “By combining Microsoft Power Platform, Microsoft Dynamics 365, and Copilot innovations with our deep industry expertise, we help clients accelerate automation at scale, unlock new efficiencies, and deliver measurable outcomes. Our partnership with Microsoft empowers us to lead with innovation, speed, and precision—driving hyper automation strategies that redefine what’s possible for enterprises worldwide.” For their healthcare, financial services, and retail engagements, Cognizant selected solutions that met each client's immediate needs while supporting long-term scalability. They implemented strong governance frameworks—using the Microsoft Power Platform Center of Excellence Starter Kit alongside their own methodologies—to maintain regulatory compliance and secure operations. By empowering clients to adopt Microsoft intelligent automation tools, including Copilot agents, Microsoft Power Automate, and Power Platform, Cognizant helped their clients streamline processes, unlock insights, and enhance both employee and customer experiences. Continue reading here Explore all case studies or submit your own Subscribe to case studies tag to follow all new case study posts. Don't forget to follow this blog to receive email notifications of new stories!How to Build a Microsoft Marketplace Channel Practice: A Partner Guide to Scalable Growth
For Microsoft partners looking to make Marketplace a repeatable, scalable growth channel, this article outlines what it really takes to succeed. It breaks down how top partners structure their teams, align ownership across sales, alliances, and operations, and activate Microsoft Marketplace as a core part of their co-sell and go-to-market strategy. With practical frameworks, best practices, and real-world guidance, this resource helps partners drive pipeline, accelerate deal velocity, and grow alongside Microsoft through Marketplace. Read the full article: How to build a Microsoft Marketplace channel practiceCloud cost optimization and performance in a transition to AI-first
AI is reshaping how organizations build, deploy, and scale technology—and it is dramatically changing how cloud investments are evaluated. As AI workloads increase cloud consumption, organizations are under growing pressure to balance innovation with cost control, performance, and governance. Cloud cost optimization is no longer a periodic exercise. It is an ongoing, cross-functional discipline that spans development, IT, finance, and procurement. Microsoft Marketplace plays a critical role in helping organizations manage this complexity by accelerating time to value while improving cost visibility and operational efficiency. AI is redefining cloud cost and performance management Every major technology shift forces organizations to rethink how they operate. AI is accelerating that shift by introducing new workloads, new spending patterns, and new expectations for speed and scale. Leaders are now weighing decisions about building versus buying AI solutions, managing data and security trade-offs, and ensuring investments translate into measurable business value. As AI adoption expands, cloud cost management must evolve from reactive cost tracking to proactive optimization. Organizations need tools and processes that help them move fast without losing control. The evolution to FinOps: A modern approach to cloud optimization Cloud optimization has moved beyond traditional infrastructure management. While DevOps remains essential for development velocity, FinOps has emerged as a critical practice for aligning cloud spend with business outcomes. FinOps is not simply about reducing costs. It is about transparency, shared accountability, and maximizing return on cloud investments. By applying FinOps principles, organizations can better understand where cloud and AI spend is driving value, identify inefficiencies, and make informed decisions about scaling. This approach is increasingly important as AI consumption grows across teams and workloads. Marketplace as an extension of Microsoft Cloud Marketplace is more than a software catalog—it is a unified commerce and deployment platform that extends Microsoft Cloud. Marketplace solutions are pre-vetted and designed to integrate seamlessly with Microsoft products like Azure, Foundry, Microsoft 365, and Copilot, enabling faster deployment and reducing operational risk. For organizations adopting AI, Marketplace simplifies access to vetted AI applications, agents, infrastructure tools, and industry-specific solutions. This integrated experience helps teams move from discovery to deployment more quickly while maintaining governance. Maximizing Azure consumption commitments with Marketplace One of the most effective cloud cost optimization strategies available to customers is using Microsoft Marketplace to support Azure consumption commitments. Eligible Marketplace purchases can count dollar-for-dollar toward those commitments, helping organizations fully utilize contracted spend while earning Azure infrastructure discounts. Rather than treating Marketplace as a one-time mechanism to offset unused commitment, many organizations use it strategically. By aligning first-party Microsoft services with third-party solutions that run on Azure, customers can manage their full cloud ecosystem more holistically and drive stronger financial outcomes over time. Flexible purchasing models improve cost control Cloud optimization also depends on how software is purchased and managed. Microsoft Marketplace supports flexible purchasing options, including private offers, multi-year contracts, and customizable billing schedules. These capabilities allow organizations to align software spend with budget cycles, negotiate better pricing, and reduce procurement complexity. By consolidating vendor spend under a single Microsoft agreement, organizations gain clearer financial visibility and simplify vendor onboarding—without slowing down innovation. Built-in governance, security, and spend visibility As cloud environments scale, governance becomes essential. Marketplace integrates with Azure role-based access controls, helping organizations prevent shadow IT and ensure only authorized users can purchase and deploy software. Private marketplaces further enable organizations to curate approved solutions while still allowing teams to request what they need. Marketplace purchases also flow into Microsoft Cost Management, providing a unified view of cloud spending across Microsoft services and Marketplace solutions. Enhanced tagging and allocation capabilities help organizations track spend by department, project, or workload—supporting more accurate forecasting and reporting. For performance optimization, Azure Advisor and related tools offer actionable recommendations to improve efficiency and reliability, helping organizations continuously optimize both cost and performance. Aligning teams around cloud and AI optimization Effective cloud optimization requires alignment across roles. Developers benefit from faster access to pre-integrated tools and AI components. IT teams gain centralized governance, improved security, and better performance insights. Business leaders see faster time to value and clearer alignment between cloud investments and business goals. Finance and procurement teams gain simplified purchasing, consolidated billing, and improved cost transparency. Microsoft Marketplace helps bring these perspectives together by providing a shared platform for discovery, deployment, and management. Turning cloud optimization into a competitive advantage Cloud and AI are now central to how organizations compete, innovate, and grow. Those that succeed will be the ones that treat cloud cost optimization as a continuous practice—one that evolves alongside technology and business priorities. By using Microsoft Marketplace as an extension of Microsoft Cloud, organizations can simplify software procurement, accelerate AI adoption, and maximize the value of their cloud investments. The result is stronger performance, better cost control, and a more resilient foundation for long-term success. The information above is a recap of the January Customer Office Hour session with Kristyn Maddox, Director, Marketplace Product Marketing at Microsoft. You can watch the full session here: Microsoft Marketplace customer office hours: Optimize cloud cost and performance. _____________________________________________________________________________________________________________________________________________________________ Resources Join the marketplace community - Access resources for every stage of the journey on the Microsoft Marketplace, provide feedback, and engage with other partners and Microsoft subject-matter experts focused on your success. Microsoft Marketplace - Your trusted source for cloud solutions, AI apps, and agentsAgentCon Hong Kong - Come One Come All for FREE
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