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Solutions Partner Designations Benefits -Business Applications
Hello Team The Solutions Partner Designation benefits package for Biz Apps includes "D365 Marketing (Base Pack)" and "D365 Customer Insights". We currently have a "D365 Marketing Attach" subscription that we purchased direct and want to switch to our benefit license. Could anyone tell me which one of the above will be the correct equivalent? Thank you in advance.
Problems Registering for the Hardware Program
Hello! Over a week ago I found, that my organization account for some reason disappeared/deleted without notification and I couldn't log in to it anymore... Last year our company participated in the Hardware Developer program, had the verified Developer profile, and successfully submitted the hardware programs. Just after that, I registered the organization again, entered the same company data for the verification, and also passed the Developer verification again very quickly, then clicked to participate in the Hardware Program again. For some reason, I still don't see the Hardware Program active in my account, but together with that I can't activate it again in the list of available programs. So it is not active and I can't select it to activate it... I created a support ticket 10 days ago and I still waiting for the resolution... I have tried to ask what is the issue, but received a response - "Account Verification is still under review". After that, I asked another question about the issue and how much time will it take to resolve it - but received no response... Could someone explain what happened? Why the organization was deleted? Why after successful Developer profile verification the support team tell, that verification is still going on? Why I don't see the Hardware program dashboard if I have activated it already?
Partner Assistance
Hi, We are a Microsoft Partner and working collaboratively with other Microsoft partners and customes with all sorts of varying Microsoft Solutions and Azure migrations. More and more of these as an ECIF supplier. We are always being asked who is our Microsoft FTE Sponsor or PDM Manager, but we dont have any points of contact at Microsoft. Previously there use to be an ASK partner help line that you could call to get help as a Microsoft Partner. We are looking to deepen our relationship with Microsoft and are struggling because we lack any contacts. Can anyone advise where or how we can get help to improve our Partner relationship with Microsoft to ultimately help us sell more Microsoft solutions?
Do More with Microsoft 365 E3 promo
The link for this promo downloads a locked PDF that no one seems to be able to open. How do we access the details of this promo? Please advise Partner blog post: https://www.microsoft.com/en-us/americas-partner-blog/2024/12/16/microsoft-365-copilot-enables-new-opportunities-for-partners/ Link to PDF: https://aka.ms/DMWL_ME3_Promo_ExecSum Promo offer Do More with Microsoft 365 E3 promo Security remains a top priority for customers. The introduction of AI amplifies this concern, underscoring the importance of safeguarding data. Now through June 30, 2025, CSP partners will receive a 15 percent discount off the net partner price for new-to-Microsoft 365 E3 customers. Microsoft 365 E3 provides essential foundations to enable AI, including Microsoft 365 apps and security capabilities that simplify IT management and support customers on their Zero Trust journey. For customers seeking next-level threat protection and data security, Microsoft 365 E5 provides additional capabilities such as XDR to defend across the infrastructure and ensure data security throughout the data lifecycle.
Marketplace discounts not applying to consumption
We have a partner who's loaded Marketplace private offers, however the private offer discount is not being applied to the monthly consumption. The customer is being billed at the full SKU rate without any field to update which allows the discount to apply to the consumption line. We've opened a support ticket which has gone stale without help for weeks and no engineer assigned. Customers are ready to walk away from Marketplace because billing issues cannot be resolve.
Microsoft Partner Center API - 401 Unauthorized when using access token
I am attempting to retrieve the list of customers from the Microsoft Partner Center API, but I am consistently receiving a 401 Unauthorized error when using the access token obtained from the Microsoft identity platform. Steps to Reproduce: Requesting Access Token I successfully obtained an access token using the following POST request: POST https://login.microsoftonline.com/<tenant_id>/oauth2/token HTTP/1.1 Host: login.microsoftonline.com Content-Type: application/x-www-form-urlencoded; charset=utf-8 grant_type=client_credentials &client_id=<your_client_id> &client_secret=<your_client_secret> &resource= https://api.partner.microsoft.com In response, I receive a valid access token. Calling Partner Center API I am then using the token in the following API request to retrieve customer information: GET https://api.partnercenter.microsoft.com/v1/customers Authorization: Bearer <access_token> Content-Type: application/json Issue The response to the above GET request is as follows: HTTP/1.1 401 Unauthorized Content-Length: 0 Could you please assist in identifying why I am receiving the 401 Unauthorized error and what steps can be taken to resolve this issue?
Solutions Partner - Data 2 months old still not refreshed
Does anyone at all have any suggestions to push Microsoft to update the data relevant to solutions partner? We are "At Risk" but we can only see January data. It is infuriated as an active growing MSP. Not renewing has major financial implications but we have both hands and one leg tied if we can't see where we 'actually' are more regularly. We have raised 2 tickets in the partner centre but data that was updated normally 17th of the month still has not been. We are in the renewal window until April 4th so we can actively make impactful changes but we don't even know if it is needed given we were 60/70 points needed for Solutions Partner Modern Work SMB. Is there any way to appeal if we don't renew based on this lack of data? Has anyone had any success. Any help would be greatly welcomed.
