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Incorrect # of Deployments in Business Applications designation
Has anybody else problems with the incorrect number of Deployments in Customer Success? Especially with the Business Applications designations, it is not clear. It shows -2, while the View Details button downloads an Excel sheet showing +5 when comparing 01-CY24 to 01-CY25. Of course only deployments above 10,000 MCV. Entered a Support request, but the support engineer can only explain the general way of counting the deployments, does not understand when it comes to details......keeps referring to the general way/explanation. I am very probable putting this in the complete wrong section of this partner portal, but I am not happy with the navigation in this portal, cannot find (or post anything in) the correct section.Marcel_AltenaFeb 14, 2025Brass Contributor32Views0likes5CommentsMicrosoft Partner Centre application has been rejected for reasons I have addressed
My Microsoft Partner Centre application has been rejected for two reasons I believe I have addressed several times. I contacted Support (Partners at Microsoft), and was told I needed to raise a ticket. I did so with email address removed for privacy reasons thirteen days ago (the support confirmation email I received quoted an ETA of '8': I don't know whether this is hours or days). Here are the two items that are failing my application: "10.2.10 Security A security prompt with the message, "Windows Protected Your PC. Microsoft Defender Smartscreen prevented an unrecognized app from starting. Running this app may put your PC at risk" was displayed during installation of the x64 package (separate from any UAC prompt). Your product must not compromise the security of users, the Store, or a related system, nor cause that security to be called into question. If you believe the Smartscreen warning is a false positive then please perform the following actions to expedite resolution of the issue. 1. Download the file using Microsoft Edge browser. 2. When informed that the download was blocked by Smartscreen select the blocked file and click "Report this file as safe | I am the owner or representative of this website and I want to report an incorrect warning about it " 3. Fill out and submit the form. You will receive an email confirming receipt of your report. 4. 24 hours after sending the report confirm that the file no longer displays a Smartscreen warning before resubmitting the product for certification." I've followed these instructions several times; no form comes up/nothing happens when I click the button Report this file as safe. "10.2.9.2 Security - Package Submissions Win32 products must install silently. For more details see the Installer parameters section at https://docs.microsoft.com/en-us/windows/uwp/publish/msiexe/provide-package-details" It does install silently using the command provided (though mine is a single user app that won't be loaded using a silent install). Thanks in advance for any advice you can provide. Regards, RichardRichard_1964Feb 14, 2025Copper Contributor45Views0likes3CommentsNo reply from support on my case
Hello, Is the Services Hub for partners deprecated? I've created a case (2412110050003195) using my partner account mid-december 2024 and I still haven't been contacted by Microsoft about it. Could someone have a look at my request and at least give me a feedback ? Kr, GeraldGerald_MathieuFeb 13, 2025Copper Contributor113Views0likes10CommentsNew Partner Account - Gibraltar
Hello Partner Community-- I'm working with a partner who is located in Gibraltar and would like to create a Partner Center account. However, Gibraltar is not an available country for them to select. Has anyone else faced this and how did you circumvent this?13Views0likes0CommentsHyperautomation Go Big Program former RPA 100 how to become partner?
Hi there community, Hoping someone can shed some lights to this. We've been told there is a program called Hyperautomation Go Big Program former RPA 100; we're trying to work on a solution to migrate our client from Blue Prism to Power Automate and seems like Microsoft recently built a migration tool that partners can utilize as part of this program. This the tool can decrease the cost and complexity of migration projects. How do we become an approved partner/provider for the Hyperautomation Go Big Program former RPA 100? and what are the requirements to be part of this? appreciate your guidance!StanS2045Feb 06, 2025Copper Contributor302Views1like3CommentsCloud Partner Portal API to Partner Center submission API migration question
Hello there! I'm migrating Partner Center integration from the Cloud Partner Portal API (CPP) to the Partner Center submission API's because the first one has been deprecated. Now I am struggling to retrieve Azure Virtual Machine Offer Information. I need to retrieve Plan data but cannot find a suitable endpoint. How do I achieve that? Can someone contact me?SolvedvalmashFeb 06, 2025Copper Contributor56Views0likes4CommentsDynamics 365 Finance and Supply Chain Management Attach CSP Legacy subscriptions "Auto renews on"
This pertains to CSP Legacy subscriptions Dynamics 365 Finance (36 mo) and Supply Chain Management Attach (36 mo). I just noticed that these subscriptions are showing as "Auto renews on" in Partner Center. Since there are 3-year offers of the same products in NCE I assumed there was a migration path and would be migrated automatically at the end of term. I'm looking for confirmation that they will actually renew as-is as Legacy offers. Thanks in advance.Solved214820Feb 04, 2025Brass Contributor33Views0likes3Comments- 13Views0likes1Comment
New Managed Service Provider business.
Greetings all! I am not sure if this is the correct thread for this post, but any guidance on this would be great! I am a new organisation based in the UK and have registered to be a Managed service provider for IT services. I want to partner with Microsoft to receive their IT support request or incidents and to be able to provide either personal or business support to their customers/clients for Microsoft 365 technologies including Security, Office 365, Intune, Purview, etc. I am not sure where to begin from. Could someone please point me in the right direction to be a outsourced partner for Microsoft to handle their IT support requests? Thanks!CrestonVJan 24, 2025Copper Contributor32Views0likes1CommentMultiple issues under Partner Center
I'm experiencing several issues under the partner centre that may be linked. The AI Assistant and Support icon in the toolbar is not visible, but the link works. After completing a few details in the Assistant and the trying the Contact Support button, it does nothing. If I select the Help & Support menu option, I do not get any kind of 'raise new ticket' button I have the correct support permissions I'm trying to access these items because I cannot renew my MAPS subscription. I am informed that: "No billing profile linked to your Microsoft AI Could Partner Program account" There is a start button below, but when this is clicked, the output of the screen becomes disorganized, and there is no way of progressing. It's also not highlighted like a normal button would be - it's literally just plain text. So kind of stuck in a loop! I can't log a ticket to address the issues - and I can't renew either! Not sure what happens if my membership lapses - but could be a major inconvenience. Any suggestions?SolvedDigioJan 24, 2025Copper Contributor117Views0likes7Comments
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