Marketplace discounts not applying to consumption
We have a partner who's loaded Marketplace private offers, however the private offer discount is not being applied to the monthly consumption. The customer is being billed at the full SKU rate without any field to update which allows the discount to apply to the consumption line. We've opened a support ticket which has gone stale without help for weeks and no engineer assigned. Customers are ready to walk away from Marketplace because billing issues cannot be resolve.
Solutions Partner - Data 2 months old still not refreshed
Does anyone at all have any suggestions to push Microsoft to update the data relevant to solutions partner? We are "At Risk" but we can only see January data. It is infuriated as an active growing MSP. Not renewing has major financial implications but we have both hands and one leg tied if we can't see where we 'actually' are more regularly. We have raised 2 tickets in the partner centre but data that was updated normally 17th of the month still has not been. We are in the renewal window until April 4th so we can actively make impactful changes but we don't even know if it is needed given we were 60/70 points needed for Solutions Partner Modern Work SMB. Is there any way to appeal if we don't renew based on this lack of data? Has anyone had any success. Any help would be greatly welcomed.
About Preconsented applications
Hello, I am trying to more effectively administrate our customers via Microsoft Graph API, and are trying to follow this guide: https://learn.microsoft.com/en-us/graph/auth-cloudsolutionprovider This is where I don't get things working: Additionally, as a partner developer, you can build a partner-managed app to manage your customers' Microsoft services. Partner-managed apps are often called preconsented apps because all your customers are automatically preconsented for your partner-managed apps. This means when a user from one of your customer tenants uses one of your partner-managed apps, the user can use it without being prompted to give consent. Partner-managed apps also inherit Delegated Admin Privileges, so your partner agents can also get privileged access to your customers through your partner-managed application. I have attempted to use Microsoft Graph via Powershell, HTTP, both delegated and user-methods, nothing seems to be working. If trying Connect-Mggraph -ClientId "***partnermultitenantappid***" -TenantId "****customertenantid****", I get this error: AADSTS90099: The application '****' (*****) has not been authorized in the tenant '*****'. Applications must be authorized to access the customer tenant before partner delegated administrators can use them. This gets solved if I log in to the tenant directly and add the application as per normal. But that eliminates the whole point about something being pre-consented. I have followed all the steps and I have added the application as a serviceprincipal for the AdminAgents group, which I have confirmed is also assigned to the PartnerRelationship with all permissions. The Partner relationship has all rights minus Global Administrator as part of the steps of troubleshooting the issues ive encountered thus far. What am I missing? Again reading from the article: Partner-managed apps also inherit Delegated Admin Privileges, so your partner agents can also get privileged access to your customers through your partner-managed application. Final question: Is it only possible to authenticate to customer tenants with delegated authentication, or is it possible with even application authentication as well?
Joining the Microsoft 365 Developer Program
Our company is a Microsoft Partner, and we have Partner Success Expanded Benefits. I learned that we are eligible E5 developer accounts, but I have not been able to get them going. I reached out to our Microsoft representative, and he directed me here to find help. It seems like we need to be added to an allow list because we are an SMB seeking E5 accounts. Is anyone familiar with this process?
Partner Center API: Getting subscription usage count
Goal: Given a customerId, skuId, and productId for a specific microsoft license check the usage data (i.e. how many used / unused licenses) for that license. Examples: skuId = "0004" productId = "CFQ7TTC0JXCZ" Steps taken so far: I can pull down a customer's subscriptions via this endpoint. The response contains a skuId and productId, so I can filter the response to find the license I'm interested in. However, the response does not contain any information about license usage. It contains the total quantity associated with the subscription but doesn't specify the number of licenses used. I can use a different endpoint to pull down all the subscribed skus for a specific customer. This endpoint does return the license usage information that I want, but it doesn't return the desired productId and the returned skuId doesn't match the pattern I expect. It also returns a skuPartNumber that isn't helpful to mapping back to my input skuId and productId I'm stuck, so any support would be much appreciated! Thank you!
What happens to Perpetual licenses when you remove a partner relationship?
Good morning! We are a CSP partner, and we have a customer that we are removing the relationship with. The customer wants to go direct from Microsoft in the future, not transfer the relationship to a different partner. They have Windows RDS server CAL's through us on a perpetual license, all other subscriptions have been removed. Are their any ramifications to the perpetual licenses for removing the reseller relationship? What kind of process do I need to follow / are their any snags to look for? thanks, MattMicrosoft Partner Centre application Help!!!!
Sorry to contact you again on this, but nothing has changed: my application is still being rejected for the original reasons. Silent Install I cannot find any literature that hints at what form the MS silent install command should take (other than the standard one I entered: "myapp.exe" /SILENT ). Copilot was unable to help. Attempts to find the answer on other forums (e.g. stack overflow) have been dismissed as having nothing to do with programming! It would be a great help if the application form listed sample strings. Report This File As Safe I purchased a Microsoft Authenticode Code Signing Certificate in November (for $369) believing that it would prevent users from encountering the Windows Defender screen when they installed my app. This proved not to be the case. Sectigo, the vendor, couldn't tell me how I might overcome this hurdle, but suggested I might improve my chances of doing so were I to submit my app to the MS store. This done, I discovered that I needed to 'Report this file as safe'. Though I don't understand the logic of this (self-certifying, that is), I have tried to do so several times without success because: (a) For three weeks or so, nothing happened when I clicked the button, (b) When, finally, I was transported to a report form, filling it out and forwarding it to MS made no difference. Surely, it would save everyone's time if someone from MS could tell me in layman's terms what I need to do to satisfy the application process. Regards, Richard
