tech question or issue

80 Topics

Creating a new referral - is 'estimated deal value' the ACV or TCV?
When creating a referral in Partner Centre, there is a 'Estimated value' to add in the deal details section. It is not clear is this is supposed to be the annualised contract value, or the total contract value of the full term and including one-off charges. I have looked here https://learn.microsoft.com/en-gb/partner-center/referrals/manage-co-sell-opportunities#add-deal-details and at various other pages and searched, and it is not clearly stated. Please advise, and ideally please update the docs and maybe put a small 'info' icon next to 'Estimated value' to help others and so that it is clear what is expected here, not left to guess and peoples opinions about what should or shouldn't go in there.
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ph_richardson
Jan 12, 2026 Place Partner-led questions & tech topics
59Views
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2Comments
715-xxxxxx code when assigning SPD Developer and Azure benefits
Hi all! We recently renewed our Solutions Partner Designation which includes some cloud licenses, developer (visual studio) licenses and azure credits. From the partner center we did not have any issues adding the cloud licenses. However, both the developer and azure benefits are giving us the following error when attempting to assign them. Some users, entities, and locations are restricted from using certain Microsoft services. For this reason, leveraging anonymizing or location hiding technologies (such as VPN, virtual machine, Internet tracking blocking, etc.) when connecting to these services is not allowed. If you are using one of these technologies, you'll need to disable/change your settings to gain access. If you believe you encountered this problem without one of those causes, please wait 24 hours and try again. If the issue persists, contact our support team and reference the below message code and transaction ID. We will engage a team of ex-perts that will help verify your account. Code: 715-123160 NOTE: Hyphen added because that phrase is not permitted in the forum I opened a support ticket and after about 24h I received the following response from partner support as my ticket was closed: I am writing to formally inform you that, following the escalation of your case and a comprehensive review conducted by a higher‑tier security team, a final determination has been issued. The official statement is as follows: “Thank you for your interest in the Microsoft partner program. We are committed to ethical and responsible business practices, as noted in the Partner Code of Conduct. Following an in-depth review of your case, we are unable to unblock your account” This resolution is definite and irrevocable. Accordingly, no further actions, reviews or exceptions are available in relation to this case. We understand that this determination may have operational or business implications, and we sincerely acknowledge the impact this may have. Please note that the decision was made in full adherence to established security policies and applicable procedures. At this stage, our role is to keep you informed of the results of the investigation. Based on the final determination, no additional actions can be taken, so this case will now be closed. If you re-open the case it will give you the same answer. We truly appreciate your understanding and cooperation throughout this process. I reached out to another member of the Partner Support team and learned it is normal for this canned response to be sent out, and a few days later for the block to be removed. I also got the impression that opening another ticket and requesting re-escalation could be helpful to us... The response we received does not provide us with any details on how Microsoft determined our accounts are not permitted to activate these benefits or how to correct the issue. It suggests we are in violation of... something. But we aren't permitted to know what we did wrong and there is no way to clear up the misunderstanding. This is not the kind of language I would expect to receive from Microsoft as a valued partner. Especially not when they are looking for my understanding and cooperation through this process. I'm sure it's all a big misunderstanding and we could find a mutually satisfactory resolution if given a chance! While I felt bad giving the partner support ticket a 1 star survey response, because I know they have no control over how the security team handles this type of issue. On the other hand, the ticket survey is intended to collect feedback about my experience, and that experience had a lot of room for improvement! Does anyone know what may have caused our partner accounts to be blocked by the partner security team? We work all over the US and we also use cloud PCs to login to various Microsoft platforms. We don't use any VPNs or location blocking features, so my best guess the azure VMs might be the underlying issue.
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jonwbstr24
Jan 09, 2026 Place Partner-led questions & tech topics
90Views
0likes
2Comments
'Not Authorized' message when enrolling in Partner Program
I'm in the Partner Center --> Programs and when I click on a program to enroll in such as Microsoft 365 and Copilot or Commercial Marketplace, I'm presented with a screen which only displays 'Not Authorized'. I'm a global admin for my org, so I'm not sure what permissions I may be missing. It may/may not be related but the Legal Info and Identifiers sections in the Partner Center --> Account Settings are totally blank. Another clue might be (just guessing) that I cannot raise a support ticket because the required Workspace dropdown has no options available. JillArmourMicrosoft thanks!
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Flomatix
Dec 01, 2025 Place Partner-led questions & tech topics
137Views
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2Comments
How to get initial access to partner centre? I am lost
Hi, I registered on partner centre a week ago, filled out details of my business and it said wait for verification. After it, I cant see any status in "Overview" of my verification process or do anything in partner centre. Few days back I got emails for Entra recommendations but nothing from partner centre. I tried creating support ticket but it asks for workspace ID and I dont have it therefore can't create any support ticket. Can anyone tell me how to get around it? Or the solution is to just wait? I just dont want to wait for 2 weeks and then get to know that something was pending on me.
najam
Nov 25, 2025 Place Partner-led questions & tech topics
83Views
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1Comment
Lost Access to dynamicsnavdev Yammer Group – Any Updates?
Dear Microsoft Partner Community, We’ve recently lost access to the dynamicsnavdev Yammer group, and we keep receiving an error message when trying to access it. I’ve reached out a couple of times to the usual contact address (email address removed for privacy reasons), but haven’t received any response so far. Do you happen to have any information about changes on Microsoft’s end that might be causing this? The Business Central Yammer forum has been a valuable resource for our product and development teams, and we’re hoping to continue using it. Any updates or guidance would be greatly appreciated! Thanks in advance!
BGolasowska
Nov 25, 2025 Place Partner-led questions & tech topics
269Views
1like
5Comments
Microsoft 365 Developer Program Eligibility
I was excited to hear all of the buzz around the revamped M365 Dev Program and eligibility for MAICPP participants (https://learn.microsoft.com/en-us/office/developer-program/microsoft-365-developer-program) especially for the sandbox subscription benefit: Eligible MAICPP partner levels include: Azure Expert Managed Service Providers (MSP) Solutions Partners Specialization Partners Managed Partners Microsoft Action Pack Subscribers Partner Success Core Benefits Recipients Partner Success Expanded Benefits Recipients Partner Launch Benefits Recipients Legacy Gold/Silver Partners However, when I log into my dashboard (https://developer.microsoft.com/en-us/microsoft-365/profile), it says "you don't currently qualify for..." instead of the experience outlined in the help docs and announcements. Has anyone been able to provision a new M365 sandbox subscription with the new provisioning method? I have reached out to partner support, but they referred me to the dev program alias and nobody there has replied.
dtrent
Nov 11, 2025 Place Partner-led questions & tech topics
260Views
0likes
5Comments
Hot to notice my webinar(online seminar)?
I am a marketer of #TDG, co. ltd. TDG is one of partners of MS in South Korea. I am preparing #webinar to introduce TDG's new HR solution for #Microsoft 365 on November, 2025. And I've found this #MS community today. Hot to notice #MS partners my webinar(online seminar) to people via this community? Like follows screenshot. Or any some other ways are needed!
Essay
Oct 29, 2025 Place Partner-led questions & tech topics
94Views
0likes
3Comments
Users section missing from the new M365 admin center?
Hi all, Microsoft recently started redirecting admin.microsoft.com to admin.cloud.microsoft. People with the correct GDAP roles are able to access the Users section from the admin.microsoft.com admin center, but that section is missing on the new admin.cloud.microsoft admin center. The issue does not appear to be impacting everyone with the appropriate GDAP roles. Has anyone else run into this issue? Support tells me that we are the only partner reporting this issue. Thanks! -jon
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jonwbstr24
Oct 28, 2025 Place Partner-led questions & tech topics
869Views
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15Comments
Al agregar un Partner University: Id. de correlación: fcb98f32-41a1-4dee-976c-42a0801ec868
Partner University ¿Qué es? Microsoft Partner University es una plataforma de aprendizaje en línea dedicada a los partners de Microsoft. Ofrece cursos, evaluaciones y rutas de aprendizaje para ayudar a los partners a cumplir los requisitos de habilidades para el programa de Socios de Soluciones y Especializaciones. Más información Cómo obtener acceso: Haga clic en "Registrarse para obtener acceso a Partner University" e inicie sesión con su id. de correo electrónico personal. Una vez que tenga acceso, podrá explorar y completar los cursos a su propio ritmo. Más información Cómo le ayudará: Los logros de Partner University se actualizarán automáticamente en el Centro de Partners, ayudando a su organización a cumplir los requisitos de habilidades del programa. Se ha producido un error. Intente volver a cargar la página. Si el problema persiste, póngase en contacto con Microsoft support. Id. de correlación: fcb98f32-41a1-4dee-976c-42a0801ec868 y no me deja agregar un Partner University, no se si a alguien le paso o me puede echar un cable. TRANSLATION: Partner University What is it? Microsoft Partner University is an online learning platform dedicated to Microsoft partners. It offers courses, assessments, and learning paths to help partners meet the skill requirements for the Solutions Partner and Specializations program. More information How to get access: Click on "Sign up to get access to Partner University" and log in with your personal email ID. Once you have access, you can explore and complete the courses at your own pace.More information How it will help you: Achievements in Partner University will automatically update in the Partner Center, helping your organization meet the skill requirements of the program. An error has occurred. Please try reloading the page. If the problem persists, contact Microsoft support. Correlation ID: fcb98f32-41a1-4dee-976c-42a0801ec868and it won't let me add a Partner University
Andres1
Oct 07, 2025 Place Partner-led questions & tech topics
86Views
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1Comment
Inquiry Regarding Existing Microsoft Applications for End-to-End Operational Management
I would like to inquire whether Microsoft offers any pre-built, production-ready applications—preferably within the Dynamics 365 ecosystem—that are currently in use by customers and proven to be stable, which support the following functionalities: Work Order Management Operational Management Production Planning and Control Resource Management Asset Management Quality Management Inventory Management Barcode Scanning for real-time job tracking (start/finish) Profitability and Financial Reporting Hours Variation Analysis( Planned Vs Actual) Cost Variation Analysis( Planned Vs Actual) We are seeking a solution that integrates these capabilities into a unified platform, ideally with real-time data capture and reporting features. If such a solution exists, we would appreciate details regarding its availability, deployment options, licensing, and customer success stories. Looking forward to your guidance
Nitish_070989
Oct 07, 2025 Place Partner-led questions & tech topics
99Views
1like
1Comment