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Flomatix's avatar
Flomatix
Copper Contributor
Nov 30, 2025
Solved

'Not Authorized' message when enrolling in Partner Program

I'm in the Partner Center --> Programs and when I click on a program to enroll in such as Microsoft 365 and Copilot or Commercial Marketplace, I'm presented with a screen which only displays 'Not Authorized'. 

 

I'm a global admin for my org, so I'm not sure what permissions I may be missing.

 

It may/may not be related but the Legal Info and Identifiers sections in the Partner Center --> Account Settings are totally blank. 

 

Another clue might be (just guessing) that I cannot raise a support ticket because the required Workspace dropdown has no options available. 

 

JillArmourMicrosoft​ 

 

thanks!

 

 

  • Hi Flomatix,

    There is not much error message to interpret...

    One tip when troubleshooting Microsoft websites is to try and load the site in an InPrivate browsing screen

    (in different browsers such as Edge, Chrome)

    Regards,

    Martijn 

     

     

2 Replies

  • MartijnBreet's avatar
    MartijnBreet
    Iron Contributor

    Hi Flomatix,

    There is not much error message to interpret...

    One tip when troubleshooting Microsoft websites is to try and load the site in an InPrivate browsing screen

    (in different browsers such as Edge, Chrome)

    Regards,

    Martijn 

     

     

    • Flomatix's avatar
      Flomatix
      Copper Contributor

      Thanks Martijn, apparently it was a local network issue on my machine. It is resolved now. 

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