Forum Discussion
CSP Promotion Exception Request
We're having trouble claiming a promotion for a customer. Partner support says our PDM needs to submit an exception request. However, we haven't been assigned a PDM. How can we resolve this? Our CSAM doesn't seem to know either. Does anyone have any ideas?
Resolved by finding and contacting local ms representative.
5 Replies
Resolved by finding and contacting local ms representative.
- JillArmourMicrosoft
Community Manager
Can you share how you found them so other partners will be able to find theirs? So glad this was resolved. I was still trying to find the right person to ask about this, but you beat me with resolution! Happy to hear it. 😀
- JillArmourMicrosoft
MartijnElfers​ would you know anything about this?
Hi,
Do you have details of the CSP promotion and the reason it was not applied automatically?
- JillArmourMicrosoft
JenRheault​ can you help here? Thank you kindly.
