Forum Discussion
seth
Dec 12, 2025Iron Contributor
CSP Promotion Exception Request
We're having trouble claiming a promotion for a customer. Partner support says our PDM needs to submit an exception request. However, we haven't been assigned a PDM. How can we resolve this? Our CSAM doesn't seem to know either. Does anyone have any ideas?
Resolved by finding and contacting local ms representative.
4 Replies
- sethIron Contributor
Resolved by finding and contacting local ms representative.
- JillArmourMicrosoft
Community Manager
MartijnElfers would you know anything about this?
- Nick_BeacroftIron Contributor
Hi,
Do you have details of the CSP promotion and the reason it was not applied automatically?
- JillArmourMicrosoft
Community Manager
JenRheault can you help here? Thank you kindly.