Forum Discussion
seth
Dec 12, 2025Iron Contributor
CSP Promotion Exception Request
We're having trouble claiming a promotion for a customer. Partner support says our PDM needs to submit an exception request. However, we haven't been assigned a PDM. How can we resolve this? Our CSAM...
- Dec 19, 2025
Resolved by finding and contacting local ms representative.
seth
Dec 19, 2025Iron Contributor
Resolved by finding and contacting local ms representative.
- JillArmourMicrosoftJan 09, 2026
Community Manager
Can you share how you found them so other partners will be able to find theirs? So glad this was resolved. I was still trying to find the right person to ask about this, but you beat me with resolution! Happy to hear it. 😀