Getting first customers after publishing what actually worked for you?
I published two transactable SaaS offers earlier this month (Microsoft 365 security and compliance assessment). The technical side went fine, with good support from the ISV team. Getting the offers in front of customers is where I'm stuck. So far I've reached Rewards Tier 3 and activated the listing optimisation benefit. I understand customer references are the gate to co-sell readiness, which feels like a chicken-and-egg problem when you have none yet. For publishers further along than me: what actually produced your first few customers? Was it private offers to targeted tenants, co-sell once you had references, the Marketplace Rewards activities, or something outside the marketplace entirely? I'd rather spend my limited time on what works than keep guessing.Looking to Connect with Dynamics 365 Teams for Support & Delivery Collaboration
I’m reaching out on behalf of Array Platforms Pvt. Ltd., a Microsoft solutions team specializing in Dynamics 365 and Power Platform. We’re interested in connecting with businesses and Microsoft implementation partners that need support with existing Dynamics 365 environments, ongoing maintenance, customizations, enhancements, or additional development resources. We’re also open to collaborating with implementation partners who need reliable delivery support to manage project workloads and ongoing client requirements. If your team is exploring ways to strengthen its Dynamics 365 support or delivery capabilities, I’d be happy to connect and explore potential collaboration opportunities. Looking forward to exchanging ideas with the community.Build your SaaS offer with the modernized SaaS Accelerator to sell on Marketplace
Build your SaaS offer for Microsoft Marketplace with coding agent guidance and the modernized SaaS Accelerator. Explore resources that help simplify Marketplace integration and move from development to publishing faster.
Learned something useful today about updating multiparty private offers
I needed to update a multiparty private offer in Azure Marketplace today, and a vendor showed me a simple way to do it as the reseller. While the offer is still pending customer acceptance, select the checkbox next to it in Partner Center and click Withdraw at the top. This lets you edit your part of the offer and send it back to the customer. If the change involves something the vendor controls, they’ll need to update it on their side. In other marketplaces I’ve worked with, this can involve getting a new resale authorization and creating a new offer, so I appreciated how easy this was. This feature has probably been around for a while, but I only learned about it today. A small thing that makes day-to-day work easier and helps move sales along. Thought I’d share!Agentic Marketplace publishing expands with broader product coverage and generally available APIs
When we introduced Marketplace Ingestion Model Context Protocol (MCP), the idea was simple: help developers start with what they want to accomplish, rather than with an API payload. Now, that workflow can go further. Marketplace Ingestion MCP and APIs have reached 100% product coverage for Microsoft Marketplace offers, giving publishers more ways to bring Microsoft Marketplace publishing into the development processes and tools they already use. We’ve also reached another important milestone: the Product Ingestion APIs for SaaS and virtual machine offers are now generally available (GA). Together, these updates give development teams more flexibility in how they build Marketplace publishing into their workflows, whether they work with an AI agent through Marketplace Ingestion MCP, integrate directly with APIs, or combine both approaches. From agentic publishing to broader product coverage In my previous post, I shared how Marketplace Ingestion MCP connects natural-language intent with Microsoft Marketplace publishing actions. That experience now supports a broader range of Marketplace products. With 100% product coverage across our MCPs and APIs, publishers can apply the same outcome-first approach across their Marketplace publishing workflows. Marketplace Ingestion MCP connects supported agentic experiences with Partner Center APIs. Instead of manually constructing API payloads, you can describe the publishing outcome you want. Your agent can then help retrieve the right schema, build and validate the payload, and perform supported publishing actions. For development teams, that means publishing can become part of the workflow rather than a separate activity after development is complete. SaaS and virtual machine APIs are now generally available Publishers that prefer to integrate directly with Marketplace publishing APIs also have an important update: Product Ingestion APIs for SaaS and virtual machine offers are now generally available. These APIs give development teams a programmatic way to create, publish, and manage their offers in Microsoft Marketplace. With these APIs now generally available, publishers have another way to build Marketplace publishing into their development and release processes. For teams already using the APIs, there is no need to immediately rework integrations built with older preview versions. Existing preview API versions continue to work. You can continue using those versions in your current integrations while adopting to the GA versions. If you're starting a new integration, we encourage you to use the latest generally available API versions for SaaS and virtual machine offers. Choose the workflow that works for your team There isn't one way every publisher needs to work. Some teams may want an agent-assisted experience, using natural language and Marketplace Ingestion MCP to handle more of the translation between publishing intent and API structures. Other teams may work directly with the Product Ingestion APIs to build publishing into automated processes. And some teams may combine both. The opportunity is to make Marketplace publishing fit more naturally into how your team develops and ships software. You can: Start with intent. Use Marketplace Ingestion MCP to describe the publishing outcome you want and let your agent help translate it into supported actions. Build repeatable workflows. Bring common offer creation and update tasks into development workflows, including CI/CD processes where appropriate. Integrate directly with APIs. Use the generally available Product Ingestion APIs for SaaS and virtual machine offers to build programmatic publishing experiences. Move forward at your own pace. Existing integrations using older preview API versions continue to work, giving teams flexibility in when they adopt the latest GA versions. What this means for publishers The goal is straightforward: give developers more flexibility in how they bring their cloud and AI solutions to customers through Microsoft Marketplace. Marketplace Ingestion MCP brings publishing closer to the tools and agentic workflows developers already use. The Product Ingestion APIs provide the foundation for teams that want direct programmatic integration. With expanded product coverage and GA APIs for SaaS and virtual machine offers, publishers have more options for building Marketplace publishing into the way they already develop and operate their products. If you've been exploring agent-assisted publishing, now is a good time to take another look. And if you're building directly with the Product Ingestion APIs, consider using the latest generally available SaaS and virtual machine API versions as you create new integrations. Get started Marketplace Ingestion MCP is included with access to Microsoft Marketplace submission APIs. To get started, you'll need: A Partner Center account with the required role Access to Microsoft Marketplace submission APIs An MCP-compatible client, such as Visual Studio Code or GitHub Copilot CLI, if you want to use Marketplace Ingestion MCP Learn more: Marketplace Ingestion MCP server | Microsoft Learn Product Ingestion API for Microsoft Marketplace | Microsoft Learn Product Ingestion API for SaaS | Microsoft Learn Product Ingestion API for virtual machines | Microsoft Learn Marketplace Ingestion MCP server - Marketplace publisher Publishing doesn't need to sit at the end of development. With agent-assisted workflows, broader product coverage, and generally available APIs, teams have more ways to make publishing a natural part of how they build and bring solutions to market.
Payout and tax profiles non-us individual, no company, no tax ID
Subject: Tax profile for an individual in the UAE: is a VAT/Tax ID mandatory? Hello, I am an individual developer (account type: Individual), permanent resident of the United Arab Emirates, creating a tax profile in order to sell a paid add-on on the Microsoft Store. At the "Tax Residence Country/Region" step, the field "Tax ID type" is required and its only option is "VAT number", which then requires a Tax ID. I am not registered for VAT in the UAE and have no Tax Registration Number (TRN). Leaving the field empty blocks the Next button (screenshot attached). In the UAE, TAX registration is only required to businesses above a set yearly revenue. I am only an individual. Questions: 1. Is a UAE VAT number (TRN) mandatory to create a tax profile as an individual seller? 2. If so, is there an alternative path for individuals who are not VAT registered? 3. If a TRN is required, is registering for VAT the only option? Thank you.Matching customer invoices to multiparty private offers
What’s the best way for a reseller to match an Azure Marketplace customer invoice to its multiparty private offer and subscription in Partner Center? We’ve had invoices missing from our reporting and multiple charges tied to the same offer with different Asset IDs. Which reports or fields should we use to match them? Can we also see whether a credit was issued, or does that require the customer’s billing access or Microsoft Support?From discovery to decision: A connected way to buy in Microsoft Marketplace
When I talk with customers about technology decisions, one thing is clear: finding a promising solution is only the beginning. The real work is deciding whether that solution solves the business need. Can I understand my options quickly? How does one solution compare with another? Can my team try it before making a decision? And when we’re ready to move forward, can the purchase reflect the way our organization actually needs to buy? Those questions become even more important as organizations bring cloud and AI solutions into more workflows and evaluate a growing range of options. That’s why I’m excited about the latest enhancements to Microsoft Marketplace. They help customers to find, evaluate, and choose the cloud solutions, AI apps, and agents that best fit their needs. Start with what you’re trying to accomplish Technology searches don’t always begin with a product name. Often, you know the business outcome or technical scenario you’re trying to address, but you don’t yet know which solution will get you there. You may be looking for an agent that supports a particular workflow, a solution for an industry scenario, or simply a better way to explore the options available to you. This is where intelligent discovery changes the starting point. With smart search in Microsoft Marketplace, you can describe what you’re looking for in natural language. Marketplace uses that input to refine the search and help identify relevant solutions. I think about this as moving from “What should I search for?” toward “Here’s what I’m trying to do.” Once you begin finding potential solutions, the evaluation becomes more specific. You can compare up to three offerings side by side and add your own criteria to the comparison. That matters because every organization evaluates technology differently. The questions that matter to your developers may be different from the questions procurement or business leaders need answered. Interactive chat extends that approach to individual product pages. You can ask questions in natural language about the solution you’re viewing, giving you another way to find the information relevant to your evaluation without relying solely on navigating through each section of the listing. Together, these experiences create a more natural progression: start with your need, explore possible solutions, compare your options, and dig deeper where it matters. Evaluation becomes more meaningful when you can try the solution There’s a point in many technology decisions when research needs to become hands-on evaluation. You’ve learned about the solution. You’ve compared the options. Now you want to understand what it could mean for your organization. Free trials in Microsoft Marketplace help bring that evaluation into the same journey. Solutions with free trials are easy to identify through search, filters, and free trial badges. You can search for free trials or use the Free trial pricing filter to focus on solutions that offer one. Once a trial is underway, you can track its status and see the number of days remaining in the trial period through Azure portal or the Microsoft 365 admin portal, depending on where the solution is managed. If the evaluation confirms that the solution is right for you, you can move to a paid subscription at public pricing at any point during the trial without reinstalling the solution. If it isn’t the right fit, you can cancel before the trial ends. This is one of the changes I find especially useful because a trial becomes part of the evaluation journey itself. You can move from discovering and researching a solution into actually trying it, while retaining visibility into where you are in the trial. The right solution also needs the right commercial structure Technical fit is important, but it isn’t the only consideration. Once a team decides that a solution meets its requirements, the conversation often shifts. How long do we need it? How should the agreement be structured? Does a standard term fit the project we’re planning? This is where we’ve expanded the flexibility available through private offers in Microsoft Marketplace. Custom contract lengths can range from one month to 10 years for supported private offer scenarios. That means an agreement can be structured around a six-month requirement, an 18-month engagement, a multiyear deployment, or another duration appropriate to the customer and partner agreement. There is flexibility in billing as well, including monthly or one-time payment options and annual billing when the term is annual. Custom contract duration is available for SaaS and professional services through private offers. I see this as an important connection between technical planning and purchasing. A proof of concept doesn’t necessarily have the same commercial requirements as a long-term deployment. Providing more flexibility in contract duration can help the commercial agreement better reflect the scenario being planned. Sometimes the next step is simply starting a conversation Not every purchase can be represented by a standard offer. A customer may want to discuss customized pricing, different terms, or specific solution requirements with the publisher. Rather than treating that conversation completely separate from discovery, customers can now initiate it from supported Marketplace listings. With the ability to request a private offer, customers can share their contact information and details about what they’re looking for directly from the listing. The request is delivered to the publisher as a Marketplace lead, creating a clear starting point for the customer and partner to discuss the opportunity. Requesting a private offer is available for SaaS and professional services offers, as well as compute offers including virtual machines, Azure applications, and containers. It’s a relatively simple step, but I think it represents something bigger about the purchasing journey. Discovering a solution, evaluating it, and discussing how to buy it don’t need to feel like unrelated activities. Think of evaluation as a journey, not a search That’s my biggest takeaway from these updates. Searching is one moment in a much broader decision process. You are able to start by describing what you need using Smart Search. From there, you can narrow your options, compare up to three offerings, and ask more detailed questions about an individual solution. When a free trial is available, you can move from researching the solution to experiencing it. And once you’re ready to discuss purchasing, private offers can provide additional flexibility around commercial requirements. For me, the common thread is decision-making with more context at each step. As you evaluate your next solution, I’d keep a few questions in mind: What problem or technical scenario am I actually trying to address? What criteria matters most to the people who will build with, manage, or use this solution? Is a free trial available if we want to validate the fit? What contract duration and purchasing structure are available to reflect the way we plan to use it? Do we need to start a private offer conversation with the publisher? You don’t have to answer all of those questions at once. But thinking about them as parts of one journey can help connect technical evaluation with the eventual purchasing decision. Watch the Microsoft Marketplace customer office hour There’s more to explore than I can cover in a single post. In our Microsoft Marketplace customer office hour, we demonstrate intelligent discovery, smart search, solution comparison, interactive chat, free trials, custom contract lengths, and the ability to request a private offer. We also answer questions about moving from trials to paid subscriptions, finding trial offerings, comparing solutions, and working with private offers. If you’re evaluating cloud and AI solutions, I encourage you to watch the full session on demand at aka.ms/MarketplaceCustomerOfficeHours. And I’d love for the conversation to continue here in the Microsoft Marketplace Community. What are you evaluating today? What would help you make your next technology decision with greater confidence? Share your questions and scenarios with us. They can help shape the conversations we have in future customer office hours.Bring Marketplace publishing closer to your development workflow
Explore how AI agents can help make Microsoft Marketplace publishing a more natural part of the development workflow. Marketplace Ingestion MCP connects MCP-compatible agent tools with Partner Center APIs, helping publishers turn natural-language intent into supported publishing actions. Learn four ways teams can incorporate agent-assisted publishing into their workflows, from creating and validating offers to building repeatable processes and working from familiar developer tools such as Visual Studio Code and GitHub Copilot CLI. See how publishers can bring product development and publishing closer together while keeping people involved in reviewing and approving changes. Read the article
