partner center
54 TopicsCSP Private Offer Reporting
Hi All, My team just recently completed our first CSP Private Offer. However, unlike direct or MPO Private Offers, I noticed that this CSP Private Offer is not appearing on any reporting (Order Report, Revenue Report, etc.) when reviewing the Insights section on Partner Center. As our team usually uses these reports in order to confirm purchases, I wanted to reach out to the community to see if anyone is aware of an area in Partner Center where we can find reporting with details on CSP Private Offer that were recently transacted. Any feedback or information regarding CSP Private Offers will be appreciated as I am new to the CSP Private Offer process. Thanks all! Best, Andrew12Views0likes0CommentsThe Marketplace Partner Digest | March 2025
Welcome to the monthly partner release notes for the Microsoft commercial marketplace! The marketplace is central to how we help you reach more customers, simplify sales, and unlock growth. Dive into this month’s roundup of announcements and updates to stay informed about the latest marketplace developments. Don’t miss an update! Subscribe to the “Partner Digest” label to get notified whenever a new Marketplace Partner Digest hits the community blog. Check out this community post for how-to guidance on configuring your settings. 🚀 Noteworthy Highlights ICYMI: Marketplace fiscal year closes May 31, 2025! Reminder that Microsoft offers a 50% reduced agency fee for all renewals done through private offers. This fee reduction automatically applies when you claim either an existing marketplace agreement or an off-marketplace sale as a renewal in Partner Center. This helps you maximize your margins—no extra steps required—while maintaining strong customer relationships. Resources: For steps on how to receive the discount, check out the documentation. Improvements to App Advisor App advisor is a self-serve, always-on tool that provides curated guidance, resources, and benefit information right when you need it, after answering a few questions. We’ve launched an improved version of App advisor—now available in the US, with a global rollout coming soon. This update provides a more intuitive and streamlined experience, ensuring you can easily get guidance within a user-friendly interface. Explore the updated App Advisor tool and take the guesswork out of getting your app to market. 🌟 ️Partner Resources Discover exclusive resources aimed at helping you get the most out of the marketplace! Explore these helpful resources, blogs, and much more below: Partner blog series: Capturing the marketplace opportunity by selling path Check out the first two blogs of a four-part series, where we break down how to maximize your marketplace opportunity across different selling paths: Part one: Discover how making the marketplace a core part of your go-to-market strategy can help you close deals faster and increase deal sizes. Read it now Part two: Learn how always-on selling with the digital self-serve motion can help you grow your sales pipeline. Read the blog. There’s still more to come! Stay tuned for the final two blogs coming in April and May, in which we’ll share tips and strategies to maximize success when selling with partners (through multiparty private offers and CSP private offers) and with Microsoft field sellers. New Co-sell Coaching series launching on April 2 Join us for the new marketplace Co-sell Coaching, where Microsoft partners will walk you through their best practices on how to co-sell effectively through the marketplace, and host a live Q&A along with Microsoft co-sell subject-matter experts. In the first event in this series featuring Carve Partners, you will learn how to get started the right way, unlock faster growth, maximize your impact, engage Microsoft sellers, and more. Register here. Mastering the Marketplace webinars Whether you’re new to the marketplace or focused on growing sales, our Mastering the Marketplace webinars cover a broad range of business and technical session topics to help accelerate your marketplace success. Check out these upcoming webinars, register, and mark your calendars. All times are listed in Pacific Time. March 25, 9:00 am: Developing your virtual machine offer March 26, 9:00 am: Developing your container offer March 27, 9:30 am: Get your SaaS transactable offer on Azure Marketplace in two weeks April 1, 9:00 am: ISVs - Learn how to use the multiparty private offers campaign in a box April 2, 9:00 am: Creating your first offer in Partner Center April 7, 9:00 am: ISV to CSP private offers - experience walkthrough For the complete MTM schedule, visit aka.ms/MTMwebinars. April customer office hours Invite your customer to our next office hours on April 30 at 8:30 am PT, the marketplace team will walk through new marketplace functionality that helps further streamline financial operations to help organizations be more efficient. We’ll also dive into new private offer enhancements in flexible billing and more that help safeguard organizations from shadow IT while fueling innovation. Register here. Channel partner office hours: New marketplace assets and ask the experts Q&A Join us on March 27 at 8:30 am PT to explore new marketing and product assets designed to help influencers and decision-makers better understand the Microsoft commercial marketplace. We’ll also discuss how to use the Modern Procurement Playbook to navigate the procurement process when closing your marketplace deals. Register here, and submit your questions in advance when registering. Pre-submitted questions will be addressed in the Q&A portion at the end of the event. ⏰ Recent & Upcoming Events Catalyst 2025 The Microsoft commercial marketplace team will be at the Catalyst conference, hosted by Partnership Leaders in Seattle on May 13 – 15, 2025. Join Jason Rook, Sr. Director of Product Marketing, for a conversation about the value of the marketplace and learn how to activate the channel opportunity. Register here. Microsoft Build 2025 Mark your calendars! Microsoft Build returns to Seattle on May 19 – 22, 2025. Visit the event page to sign up for registration notifications and to receive the most up-to-date information about the event. 💬 Share Your Feedback! We truly appreciate your feedback and want to ensure these Partner Release Notes deliver the information you need to succeed in the marketplace. If you have any feedback or suggestions on how we can continue to improve the content to best support you, we’d love to hear from you in the comments below! Thank you!77Views0likes0CommentsTax profile requiring an US-tax form for non-US account
Hello, all. I am about to submit a first version of an app to MS team evaluation before it goes to MS Store and one of the steps is to fill out a tax profile. While filling it in my partner center page, which is a dev account registered out of the US, it comes to a point where it wants a W-8BEN filled even after informing in at least 2 occasions in the same process that I am not based in the US, I am not US citizen and I don't pay tax in US. Why does it still want a W-8BEN given the above explanation, and considering that any future revenue is not made in the US? Any explanation will be appreciated.Solved106Views0likes2CommentsCom a finalização do Action Pack, benefícios como licenças do Win10/11 e Office 2019 não existirão?
Atualmente temos assinatura do action pack. Acho muito interessante porque fornece licenças de windows 10/11 além de algumas licenças de office 2019. Elas atendem muito bem ao meu cenário atual. Meu período de renovação chegou e estava avaliando aqui as novas ofertas de inscrição, entre elas a Partner Launch Benefits e Partner Success Core Benefits, entretanto, não vi na lista de benefícios esses que mencionei. Vi que teve alguns benefícios novos que são muito interessantes também, por exemplo, no Partner Success Core Benefits, as licenças de Visual Studio Pro saltam de 3 para 8 mas recursos como as licenças de windows e de office também eram muito atrativas. Essas licenças não serão oferecidas mesmo ou terá algum pacote que oferecerá? ENGLISH TRANSLATION: ------------------------------ We currently have a subscription to the action pack. I find it very interesting because it provides licenses of windows 10/11 in addition to some licenses of office 2019. They fit my current scenario very well. My renewal period arrived and I was evaluating here the new enrollment offers, including Partner Launch Benefits and Partner Success Core Benefits, however, I did not see in the list of benefits these I mentioned. I saw that there were some new benefits that are very interesting too, for example, in the Partner Success Core Benefits, Visual Studio Pro licenses jump from 3 to 8 but features such as windows and office licenses were also very attractive. Will these licenses not be offered anyway or will there be some package that will offer?Solved260Views0likes6CommentsMultitenant and Marketplace publishing, issue with Solution Designation
We have our solution published on Microsoft Marketplace using Partner Center. This is first / main Partner center MPN Location and Microsoft tenant in Europe. Now publishing requires having Solution Designation. We need to publish this solution on another MPN Location / Microsoft tenant in US. On the second / child tenant, we did not reach the Solution Designation, so it is not active. Therefore, we are unable to publish solution on Microsoft Marketplace due to missing Solution designation. Should Solution Designation status be automatically inherited from partner (main) to child tenant / locations? How can we grow revenue etc to reach solution designation, if we cannot publish (already successful) solution on Marketplace.44Views1like1CommentIssues with Account Verification and Revoked Partner Status
Hello everyone, Since July 30th, I have been struggling to resolve an issue with account verification in Microsoft Partner Center and to restore my partner status. Here's a summary of the problem: In April, I successfully completed the verification process by submitting all the required documents to confirm my domain ownership. The documents met all the criteria, including the 12-month validity requirement. On July 30th, my developer status was revoked without any explanation. I have requested clarification several times, but each time I only received requests to resubmit the same documents I had already provided. I resubmitted the documents on August 8th, but I still haven't received any constructive response, just automated messages. Recently, I received a message saying that several attempts to verify my information were unsuccessful, and the process was closed. This could result in my relationship with Microsoft being terminated within 30 days. My team has spent a year learning the Graph API and developing our Outlook application, and now it seems we won’t be able to publish it due to unclear verification issues. Could someone please advise if there is a way to expedite the resolution of this problem? I have submitted all the required documents and met the necessary criteria, yet I continue to face rejections. Here are my support ticket numbers for reference: 2404250040003907 2409030040003632 2408210040001904 2409060040005012 I would greatly appreciate any help or advice on how to proceed. Thank you!Solved1.7KViews4likes25CommentsIssues with Partner Support
I am having some problems with Partner support (created a ticket over a month ago and they kept asking for information saying that it was ok and then asking for the same information again and in the last two weeks they just ignore the emails). I am wondering if anyone else has have similar issues in the past and how can we escalate this (Usually based on the v- account I can contact some of my contacts in Microsoft and they can help me escalate within the team, but it seems that the partner support team uses the generic email address removed for privacy reasons)?172Views1like6CommentsIdentity verification status has reject
In Partner center the Identity verification status has reject due to The identity verification was not successful. This is because the primary contact details did not match. Please assist with the verification process and let us know what changes are required. We are currently unable to update the primary contact details. We raised support ticket with Microsoft Partner but still response it pending with almost 6 days.239Views1like11CommentsApp Source Canvas App - how to prevent customers seeing code and functionality
We are a small ISV and have published a PowerPlatform solution with a canvas app. While we published as a managed solution, etc. we are seeing that our customers can edit the app and see all the code and functionality we've built. Our 2025 plan includes ramping up several new App Source offerings with Canvas Apps included, but we won't be doing that if we can't protect our efforts and someone can easily replicate. Any help or guidance is greatly appreciated! After a customer purchased this solution, this is what they can see when selecting "App" - clearly you can see they can edit it and did confirm they can go in an navigate through the app in the editor and see al the code, etc. This is the solution view - it is working as expected by preventing the editing. This is the offer. Business Apps – Microsoft AppSource45Views1like1CommentMastering the Marketplace: How to Build a Co-Sell Narrative for Azure Marketplace via Salesforce
Are you an ISV looking to amplify your reach and skyrocket sales in Azure Marketplace? Co-selling on Azure Marketplace can be your secret weapon! Join our insightful webinar and discover proven strategies to craft a co-sell narrative within Salesforce and propels your solution to new heights. Our cloud experts will equip you with the knowledge to: Craft a Value-Driven Narrative: Learn how to articulate the unique value proposition of your solution combined with Azure. Automation via Salesforce: Learn how automation via Salesforce helps in creating private offers in Azure Marketplace and how it differs from the manual approach. Success Stories Sell: Explore strategies to develop compelling co-selling case studies on Azure Marketplace. Actionable Co-selling: Learn how to create a co-sell narrative that compels Azure Marketplace sales. This webinar is perfect for you if: You're an ISV with a solution listed on Azure Marketplace. You're looking to leverage Sales force to expand your reach on Azure Marketplace. You want to develop a co-sell narrative that positions your solution on Azure Marketplace. Don't miss this opportunity to unlock the full potential of co-selling in Azure Marketplace. Presented by: Amit Malik- Spektra Systems Register Here