Microsoft Partner Center Account Verification Issues - Steps Unresponsive
Hello fellow members, I am currently facing an issue with the Microsoft Partner Center's account verification process, and I'm reaching out to see if anyone else has encountered a similar problem or if there's a workaround that I might have missed. I have been trying to verify my account as guided by their official documentation (https://learn.microsoft.com/en-us/partner-center/verification-responses). Here are the steps I followed: I went to Account Settings and clicked on the Legal Info, then clicked on the "Fix now" button as instructed. The next step mentions "In Account Verification, from Select document type to upload, select the type of document you want to upload for verification". This is where the problem lies. After Step 1, the "Account Verification" tab or option simply doesn't appear for me. It feels as though the process just halts there. I tried to find a way around it, assuming maybe it's a browser issue or some temporary glitch, but multiple attempts yielded the same result. Through different browsers, different computers at different times. I also raised support tickets regarding this matter, but unfortunately, I haven't received any concrete responses yet. They only keep directing me back to the same steps that are unresponsive. And this has been over a month now and I kinda get stuck. Has anyone here faced a similar challenge or has any insights on how I can proceed with this? I appreciate all the help and suggestions I can get. Thanks in advance!
Error when i try to test deploy our Azure application offer solution from marketplace
Hi All, We have published our azure app offer and recently went live successfully. But when i try to access it from marketplace and test the deploy as a customer by giving all the parameters, i got below error at the end. I have reviewed the templates and i dont see anything wrong. And all test passed with the azure testing tool. Please advice if you come across this error and help us in fixing this. Thank you.
Unable to create support request in Partner Center
Hello, I am unable to create support request in partner center. I am getting the following error message while trying to create a support request. "There was an issue creating your service request. Please wait 10 minutes and try again." Can someone let me know if there is another way to contact support in Partner center.? Thanks, AriTake action: Partner Center multifactor authentication required starting August 2025
At Microsoft, trust is the cornerstone of our business, and we prioritize security and compliance in all our endeavors—but we can't achieve this alone. Our partners are vital in maintaining customer trust and are essential in raising the security standards of our ecosystem. As we strive for a safer and more secure future together, your continued support and collaboration will assist us in ensuring our products, solutions, and processes remain secure and compliant. Our research shows that the vast majority of cyberattacks can be prevented by basic cybersecurity hygiene practices, starting with multifactor authentication (MFA)—which reduces the risk of compromise by over 99%. We’re dedicated to providing updates and resources to enhance the partner experience, and that’s why we’re implementing MFA across all Partner Center UX and application programming interfaces (APIs) beginning August 2025. UX enforcement Starting on August 30, 2025, partners will be required to use MFA to sign in to the Partner Center dashboard. This means that every time you sign in, you’ll need to provide an additional verification step beyond your username and password. API enforcement By September 30, 2025, all APIs will be MFA-enabled and ready for partner testing. You’ll need to integrate MFA into API calls to make sure your organization’s systems can handle the additional authentication step. Full enforcement of MFA for APIs will begin on April 1, 2026, meaning that any API calls made without MFA will be blocked. Partners will have to update their systems to comply with the new security requirements. Eventually, all users will need to complete MFA, which involves two or more sign-in methods, when accessing Partner Center. Don’t wait until the enforcement deadlines to set up your MFA preferences—it only takes a few minutes to proactively add or update a verification method and help protect your organization from over 99% of identity-based attacks. This will not only help you avoid service disruptions—it also aligns your systems with Partner Center’s security standards. Learn more about authentication methods, as well as features and licenses, and be sure to share the details with your technical teams so you can prepare for the updates. We deeply appreciate your help in keeping our partner ecosystem secure and compliant.
Partner center verification status
Hi I'm assistant at the Qubitpilot company. We can't get partner status. Everything went wrong at the Accoutnt cerification status step- "Rejected". The "fix now" button is not active. We have written to support many times, called the Microsoft hotline, the problem has not been solved for 2 weeks. What should we do? We urgently need to solve this problem. We've open the tickets 3 times but they wer closed down or not answered.Explore Curated Marketplace Resources
Good morning, afternoon, evening community! I wanted to introduce myself; I am Stephanie, a pug and plant lover, and a leader in Marketplace FastTrack at Microsoft. I am here to help you streamline your Marketplace journey through curated self-serve resources to help you go further, faster. Reach out if you have any questions, feedback, or need help to publish an offer or win an imminent deal. 📘 Looking for a guide on publishing and transacting on the Azure Marketplace? Explore the Marketplace Playbook. ⚙️ Need to simplify SaaS offer creation? Use the open-source code on Git Hub for SaaS Accelerator. 🎥 Want to learn how flexible billing can unlock new deal structures? Learn more about Flexible Billing. Use Mastering the Marketplace videos and labs to upskill end-to-end. 💸 Bringing an off-Marketplace renewal or renewing a Marketplace offer? Don’t forget the agency fee discount. 🤖 Have you tried the App Advisor or Partner Center AI Assistant? We’d love your feedback!
Microsoft ISV AI Envisioning Day: Get the framework to develop AI solutions
**Event Date & Time: June 17, 2025, 12:00 - 1:00 PM GMT+8 Singapore ** Learn how to effectively plan, build, and deploy generative AI solutions. Join us at Microsoft ISV AI Envisioning Day: Get the Framework to Develop AI Solutions webinar. The course is designed to empower ISVs with the tools and frameworks needed to create a development plan for your preidentified AI use cases. What's in store: Framework Deep Dive: Understand the Capability Envisioning framework—a strategic approach to accelerate AI solution development. Considerations for development plan: Explore the technical and business considerations for creating AI solutions and discover tools designed to help you build transformative generative AI applications. Expert Insights: Learn from leading AI professionals at Microsoft who will share their experiences and best practices. Interactive Q&A: Engage with our experts and get your AI queries answered in real-time. Exclusive Resources: Access a wealth of materials to help you design and develop top-notch AI solutions. After attending, you’ll have practical knowledge on how to apply the framework to create your development plan and build your AI solution. How to Register Register now for the Microsoft ISV AI Envisioning Day: Get the Framework to Develop AI Solutions session. The session will be delivered in English. We look forward to seeing you at the Microsoft ISV AI Envisioning Day: Get the Framework to Develop AI Solutions webinar and helping you unlock the full potential of AI for your business!
Microsoft 365 EDU A5 in Partner Benefits
What are the terms and conditions for using Microsoft 365 EDU A5 in Partner Benefits? What purposes can we use these licenses for? For what purposes is this license provided to partners? We want to launch a tenant (non-production) in which our employees will be able to test available services within the O365 platform.
