suggestions for logo/letterbuilder
Dear Microsoft, fellow partners, Partnercenter (benefits section / logo builder at https://partner.microsoft.com/en-us/dashboard/mpn/membership/benefits/logobuilder) offers various documents partners can use to prove their status within the MCAIPP (formerly MPN). These ‘letters’ are similar in setup, but not quite and differ in important aspects which requires these letters to be generated more often that really needed… Legacy letter The legacy competency letter has no enddate (hurray!) MAF letter Valid for 3 months (90 days) Must add 1 sku (?) Requires customer details Requires tender reference Only for non-CSP authorizations/VL ? (MPSA, Enterprise Direct Advisor, EES etc) SPD letter Asks customer details (not required like with MAF) Includes ALL or None of business locations (as opposed to selection in the MAF letter) Only valid for a month (30 days) If we have requests for these letters spread evenly over the year we are required to keep generating a new letter every Q or M depending on what is asked for; while details remain unchanged (except for the date) The Microsoft partnership is renewed once a year, and valid for a year. Any SPD’s attained are also held until next renewal, so there is no apparent need to limit the validity of either proof to a period which isn’t even related to the membership year. Despite that, current properties of the letters ignore these facts leading to unnecessary burden for partners. We have the following suggestions: MAF Remove 90 day period in MAF letter / coterm with membership year* Remove need to add a sku Remove need for adding customer details Remove need for tender reference Optionally also add the CSP authorization based on signed MPA in the MAF as this will be the motion going forward (or would Microsoft prefer to create a separate letter for that…?) SPD: Remove 1 month validity / coterm with membership year* Remove need for customer details Make ‘None’, ‘All’ or selected locations visible on letter *Alternative: list the membership year for the partner, so customers know that between moment of payment for new program year / next years renewal we hold certain authorizations and/or status. (month x until month y next year) With regards to renewal process: could Microsoft please revert to the OLD system, where a partner renews before membership expires? Currently as soon as a partner initiates renewal; the attained SPD’s drop off (also visible in the business profile listing) only to reappear after payment has been received. With regards to the payment process: when do you expect your system to be able to identify the unique combination of Partner ID + Order ID when sending a payment for membership fee; by reading the payment description field? (that would save every partner & their Finance department creating ‘proof of payment’ which is to be uploaded to complete the renewal….) General remarks: Why is it Dan Rippey handing out the solutions partner certified letter, but when we request the Solutions partner congratulatory letter its signed by Nicole Dezen? Kind regards, MartijnPartner experience using Microsoft ECIF Funding for Federal sector?
Looking for some general feedback from ISV, SI, MSP community... We're a mid-sized ISV with some enterprise services capability focused on deployments, cloud migration of both our own and some Microsoft security workloads. We've never used ECIF, but have a few targets where it would be valuable. I'm getting great support from Microsoft program team to onboard to the program and expect to have us activated shortly. Scope-wise, we have a handful of targets and would probably be pleased to execute with them in upcoming year. Question - what are your experiences with ECIF for Fed? What's the "operational lift" to manage a program and capture this benefit? Has this worked well for you? Has it been cumbersome? Any particular areas we should especially focus attention to ensure smooth execution? Any general guidance appreciated.
Microsoft 365 EDU A5 in Partner Benefits
What are the terms and conditions for using Microsoft 365 EDU A5 in Partner Benefits? What purposes can we use these licenses for? For what purposes is this license provided to partners? We want to launch a tenant (non-production) in which our employees will be able to test available services within the O365 platform.
Broken Benefits
As a Solution Partner in good standing, One of the "benefits" is Microsoft Product Support, In fact, when our clients have issues only questions submitted here will get answered. Problem is, the instructions say: While steps 1 and 2 are easy, when trying to accomplish step three, for a benefit in which we are entitled, we get this when going to the customer page. Can someone please explain to me HOW I'm supposed to add my customer to get support? This seems like a clear breach of benefits. To pre-answer some your questions: I'm a global admin on this domain, I have all partner administration roles assigned to me.There are no benefits to being a MS Partner
The absolute absurdity of being a Microsoft Partner is beyond insanity. Some of us have built businesses around the Microsoft Ecosystem (STUPIDLY I MUST ADD). And for what? For Microsoft to block us from our accounts and give zero explanation of the issue? As I am sure others have seen since there are posts everywhere of other people having the same issues, its mind blowing that Microsoft does nothing to assist its partners who are the ones generating them the revenue. Supporting their crappy products over and over and over again being the ones on the front lines getting beat up by their customers because of constant outages, constant issues. Back in September my account was blocked. Not one bit of an explanation. Not one email telling me why. The only thing I got was a notice saying my visual studio enterprise license was removed. Upon checking I couldn't find anything. I open a support ticket. And so far, the only thing I have been told is my account has been blocked. Yet not one person can apparently tell me why? Not one person can tell me what I need to do to fix it? Not one person can even get on the phone to assist on this. Before I lost numerous customers because of this. I was selling 30k a month in licenses. And now because my account was blocked, I have lost access to a crap ton of my development, I have lost access to any and all of the benefits. I have lost access to basically everything even though when you look at my partner center account. Every single thing still shows active / approved. Etc. My suggestion, if you are considering becoming a Microsoft Partner. DONT. SIMPLE AS THAT. The fact they can block you from doing business, block access to products and services you have paid for. And give you zero ability to fix it so you lose numerous customers and don't even tell you what happened or what needs to be done to rectify the issue. Partnering with Microsoft is the single biggest mistake I have made as a business owner. The second biggest would be that I built my development side of the business fully integrated into the MS ecosystem. Which made it so they cost me countless amounts of money and ability to even do business with my customers.
