Purchase a membership

Hi everyone,

I am trying to purchase a membership, but I am completely stuck and hoping someone in the community can help. Every time I try to complete the checkout process, I get the following error:

Error ID: 2100037

We regret to inform you that your order cannot be processed at this moment. Please retry purchasing the membership from the membership offers page by clicking the 'Back to Membership' button after some time. If this issue persists, please contact the Support team. (CorrelationId: ce8bd334-01e6-4b58-8b7e-8d02287fddf4) 23 Sep 2026 10:21:07 GMT

I have done everything on my end to troubleshoot this, including:

Switching accounts: I tried purchasing the membership from completely different user accounts.

Waiting it out: I have tried multiple times at different moments of the day to see if it was just a temporary server overload.

Changing payment methods: I used two entirely different cards to rule out a bank decline.

I already reached out to the official support team, but it has been incredibly frustrating. They are very slow to reply, and we just keep going in circles with automated-sounding responses that don't actually solve the problem.

Has anyone else run into this specific error code? If you managed to get past it, how did you do it? Any advice or workarounds would be hugely appreciated because right now, nothing is working!