Forum Discussion
Where is the MEMBERSHIP tab in Partner Center
I was on a call with a partner and noticed they didn't have the MEMBERSHIP tab in their partner center. After looking around and not seeing why, I checked my org PC and didn't see it in ours either. Fast forward 2 additional partner calls and no MEMBERSHIP tab on theirs either. Can someone at Microsoft advise why it's not visible? I was able to troubleshoot and find a workaround, but other partners may be having issues as well. This is happening with my partners in the U.S. and U.K. as well. If anyone wants a workaround to get to the MEMBERSHIP menu items, below is what I've been sharing with partners.
The MEMBERSHIP TAB in the Microsoft Partner Center has gone missing. However, if you need to access the MEMBERSHIP TAB, I was able to figure out a workaround until Microsoft fixes that bug. To get to the MEMBERSHIP menu items, click on the “My Access” Tab. Click on the “My Learning Profile” from the left menu. You should now have the MEMBERSHIP menu available. This is a work around until Microsoft fixes that bug. Screenshots below😊
Apologies for the delay, I had to track down the right team to help.😀I have talked with the Sr. Business program manager, and this is their response:
The Membership workspace shows up in Partner Center once a partner is 1) enrolled in the Microsoft AI Cloud Partner Program, 2) the account is verified, and 3) the user has the Partner Admin role. If the tile isn’t visible, partners should check their program enrollment, account verification, and user roles before reaching out to support.
I checked Partner Center and saw the Membership tile displayed. Let me know if you have additional questions.
3 Replies
- JillArmourMicrosoft
Community Manager
Apologies for the delay, I had to track down the right team to help.😀I have talked with the Sr. Business program manager, and this is their response:
The Membership workspace shows up in Partner Center once a partner is 1) enrolled in the Microsoft AI Cloud Partner Program, 2) the account is verified, and 3) the user has the Partner Admin role. If the tile isn’t visible, partners should check their program enrollment, account verification, and user roles before reaching out to support.
I checked Partner Center and saw the Membership tile displayed. Let me know if you have additional questions.
Hi
This was most probably a short outage in Partner Center. It was gone for many partners for some time.Hi Liz,
The membership node is in partnercenter where it has always been...
I would investigate if the users are assigned the correct (MCAIPP) role in partnercenter, as holding the MCAIPP admin role should ensure membership tab is visible.
see
to check via usermanagement you would also need the 'account admin' role...
good luck!
Regards,
Martijn
