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AB-900 No achievement code
Hi, We delivered AB-900 today. Logging into Learn with our TSP account to the AB-900 URL, there is no ability to generate achievement code. Checking other courses, no abiliy to generate achievement codes on them either. Has something changed? Had no issues since being first enrolled when the program started years ago. Please could someone help, or direct me to the required support channel Best, ChrisSolved103Views0likes1Comment
URGENT: Unable to see Request Achievement Code Button
Hello, I have found my MPN Location ID (logged in with my institutional account). I added this to the excel spreadsheet, copied the Learner Ready URL and visited the AI Bootcamp Promptathon page - a request achievement code button does not appear.Solved122Views1like4Comments
Unable to download files in Training Services Partner Community Calls
Hi Team, I am experiencing an issue when trying to access and download materials from the Training Services Partner Community Calls page. I am able to access the site and log in correctly using my Microsoft-associated account. I can see the available videos and PowerPoint presentations without any problem. However, when I attempt to download the files, I receive the following error message: "Unfortunately, you don't have permission to access this page." This issue occurs consistently for all downloadable content. Could you please review my access permissions or advise on how to resolve this issue so I can download the materials? Thank you in advance for your support.SolvedCris_ReverteMay 28, 2026Copper Contributor91Views2likes2Comments
147Views0likes3CommentsWhere is my accreditation Certificate?
I passed my Microsoft Cybersecurity Architect exam and received the congratulations email from Microsoft nearly 48 hours ago. My certificate is still not showing in my Learn profile page. Can you please advise when this certificate will be ready for sharing? I am not impressed I even have to chase Microsoft for this. Very disappointing!SolveddannypwebbApr 21, 2026Copper Contributor75Views0likes1Comment
Partner Program Basics
So we are a MAICPP, we were interested to become training partner. I filled up a form and received an initial email. I was browsing through the material which I received, however it was really confusing and vast. can someone help me 1. How do I know we have been accepted and onboarded as a partner? 2. is there an additional fee associated and if yes, how do we pay? 3. How to get partnership logo, certificate for documentation purpose? 4. how to access voucher order and lab on demand orders? sorry, I am a complete newbie so may be my questions are basic, do help! TIASolved235Views2likes7CommentsAI Skills Navigator
We are interested in registering and appearing in the AI Skills Navigator, and we would appreciate some guidance on the correct process and requirements. Specifically, we would like clarification on the following points: Is it necessary to be already enrolled in the Microsoft AI Cloud Partner Program in order to appear in the AI Skills Navigator? What is the recommended enrollment process for the Microsoft AI Cloud Partner Program (key steps, validations, approximate timelines, etc.)? Once registered as a partner, is there any additional registration or specific configuration required for the organization to appear in the AI Skills Navigator? Are there any minimum profile requirements, certifications, or designations needed for a partner to be visible in the AI Skills Navigator? From which portal or tool is this visibility managed (Partner Center, Microsoft Learn, or another platform)? Any official documentation, links, or practical experiences would be greatly appreciated. Thank you very much in advance for your support.SolvedCris_ReverteApr 14, 2026Copper Contributor292Views1like4Comments
Subject: Delivering Microsoft AI Certifications in a 5-Month MOOC Format
Hi, As an active MCT and Training Services Partner (TSP), we are looking to expand our delivery beyond standard 5-day intensives like AI-102 Certifications. With the latest Microsoft AI certifications for business and tech professionals, we aim to offer a 5-month, long-form MOOC curriculum directly via our TSP portal (similar to the Microsoft AI & ML Engineering Professional Certificate model). We are seeking the correct contact within Microsoft Worldwide Learning to discuss a partnership for TSPs to deliver these extended 'Professional Certificate' programs and the licensing required for multi-month, modular learning formats. We believe this paced approach is key for students to truly master AI. Any direction would be greatly appreciated. Best regards, vk2Solved396Views1like12Comments
Problem with PL-7008 Labs
We recently had a problem with the PL-7008 training course. In the latest Courseware Title Plan, the PL-7008 training course is listed as having Labs (ALH status in the Lab Hosting column) and not BYOS, but in the GoDeploy and Extrem offer labs, there are no license as shown in the screenshots below. What exactly is the situation with this course and where can we find the correct information ? Thank youSolvedStephaneR_FRMar 12, 2026Copper Contributor255Views1like6Comments
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