Students See Admin-Completed Modules After Redeeming Course Code
Is there a way to reset a Code Admin Account (e.g. the email address removed for privacy reasons) used for Microsoft Learn learner course and achievement code generation including distribution? Preparation completed by a TSP using the Code Admin Account appears to be carried over to students when they claim their codes. As a result, modules that were previously previewed by the admin are already marked as completed in the students’ module lists once their codes are activated. I may be missing something, but I’ve attached an image showing how students see some course modules already ticked as completed after redeeming their course code. I also have a related question: are trainers able to view their students’ progress for Microsoft Learn training materials redeemed through these course codes? Specifically, can trainers see whether their students are progressing through the self-paced learning modules? If these questions have already been answered elsewhere, I would appreciate being pointed in the right direction. Any input or guidance would be greatly appreciated to resolve any or all of the above. Thanks in advance.MCT New and Renewing MCTs - Update July 26
Updated July 26, 2025 As we step into FY26 on July 1st, 2025, I want to share some important updates regarding the MCT Program—especially for those planning to renew. New Fees Coming October 2025, no exact date and the cost will be shared at a later date. Starting July 1st, 2025, we will introduce: A renewal fee (ecommerce tool will be available in October 2025 for everyone to renew) A new MCT enrollment fee (ecommerce tool will be available in October 2025 for new MCTs) Our systems are currently being updated to support this change, with the new tool expected to launch in October 2025. More to come on costs. Pricing will be region supported. Session Requirement for Renewal Effective January 1st, 2026, MCTs will be required to complete six (6) sessions or six (6) days of training per calendar year to qualify for renewal. For clarity on what qualifies as a session, please refer to the attached PDF: Mandatory Use of MTM We will be enforcing stricter requirements for using Metrics That Matter (MTM) to log sessions with your Training Services Partner (TSP). Please coordinate with your TSPs to ensure MTM is being used correctly. What to Expect Next More details on program costs will be shared closer to the tool’s release. All MCTs that were MCTs before manual enrollment have been extended through January 1st, 2026, with full benefits. You’ll see this extension reflected in your profile in your MCT Trainer History NOT active certification. All current MCTs will be able to renew when the tool is available in October 2025 and the requirement to renew will be to have an active certification and have taught one class since your last renewal and pay the renewal fee (costs to come later). We will be checking that you have taught the one class using MTM. New MCTs will need ISC certificate, one role-based active certification and pay the MCT new enrollment fee. New MCT Enrollment Process | Microsoft Learn 🙏 Thank you for your continued support and patience as we enhance our systems. Here’s to a successful and impactful FY26!FY26 TSP Community Call Thread
We'll use this thread to post updates for TSP Community Calls, including calendar invites to upcoming calls and links to post-call decks and recordings. Please note: the folder linked after each call is a temporary repository while we wait to get the deck and recording uploaded to the Learning Resources site. These links expire after each subsequent call. Instead, you can find the last 12 months of call decks and recordings in our Community Call collection.
What is the right forum for Courseware/Labs Support right now?
Hi All, we are trying to deliver SC200 course. Out MCTs tell us the courseware is not working at all. Video Links are not working eg. (Playback Error - We are sorry something went wrong) https://www.microsoft.com/en-us/videoplayer/embed/RE4yiO5?rel=0&postJsllMsg=true https://www.microsoft.com/videoplayer/embed/RE4bOeh?rel=0 https://www.microsoft.com/en-us/videoplayer/embed/RE4bGqo?rel=0&postJsllMsg=true AHL Labs are not working because of cloud slice architecture We (the MCts) use hours to find out how the lab should work in ALH Labs. Missing Permissions Wrong Links I cannot find any contact to get answers to these issues? Can anyone give hints how to discuss these topic. Just to play ping-pong between ALH and "Content Creators" (1 Month Feedback Time) and getting no resolution doesn´t help here. Can you please get back to a working environment. (Full Azure Access, Real World Training Situations) Not a Video Here, a Simulation There. Regards, MarioAccess Restricted Error On Partner Center Dashboard
Hi all, As mentioned in the last community call, we're seeing some users get an "Access Restricted" error when they try to access the Training Services Partner dashboard on Partner Center. This is not impacting your KPIs, just your view to those KPIs. Thanks to everyone who messaged me with their details after the call. I've compiled the errors and sent to the engineering team for further investigation. I will update you here when there is news to share.AZ-900 - Correct Lab Usage?
Hello, The Courseware Title Plan Courseware Title Plan | Microsoft Community Hub lists Microsoft Learn as the correct source for labs for AZ-900. However, as some of us know, it was unceremoniously cut. What is the correct method for labs for this class now? Also my followup question which I feel like I have asked before but get a new answer each time- Can a TSP/MCT decide they dont want to use labs because it costs money? Or if a lab is listed in the title plan, are they expected to use it to be KPI eligible?
TSP Courseware Completions not populating in Partner Center
Hi DanDonohue We are seeing an issue with TSP qualification data in Partner Center. Courseware Completions are not populating. Exam unit purchases and average response score are reflecting correctly. However, Courseware Completions remain at 0/1000, even though learners have redeemed achievement codes for Applied Skills. We would like clarification on the expected behavior of the Courseware Completions metric. First, are completions counted only for official Microsoft instructor-led courses mapped to a specific course ID, such as MS-900, with achievement code redemption. Second, should Applied Skills, Microsoft Learn modules, or other Learn-based achievements also contribute to this metric. Any guidance on whether this is expected behavior or a known issue would be appreciated. We can share screenshots if needed. Thank you, Zaib
