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159 TopicsHow do I confirm my MS Learn admin account is properly synced with my organization?
I manage an MS Learn admin account set up for our organization, used for achievement code generation. I want to confirm the account is correctly linked to our org, so achievement codes and any org-level data reflect accurately on our side. Is there a way to verify this sync status directly, or a specific setting/dashboard I should check? Would appreciate guidance on what to look for and whom to contact if it's out of sync.FY27 TSP Community Call Thread
We'll use this thread to post updates for TSP Community Calls, including calendar invites to upcoming calls and links to post-call decks and recordings. Please note: decks and recordings of previous calls are kept on the Learning Resources site for 12 months in our Community Call collection. Files from the most recent Community Call take 1-2 weeks to land in the collection. New this fiscal: to be better prepared to present the information you want to hear, we've created a question intake form that we'll use to help plan the calls. Drop a question or some feedback and we'll take the information into account. https://aka.ms/TSPCallQuestionsLab Issues - Rolling Updates
Hello all, We're working on ways to better update our partner ecosystem on issues with labs. Until we have a more sustainable and scalable solution, I will provide updates to this pinned thread. August 13 AZ-500 issue has been resolved. SC-500 labs will be delayed one week to August 21 (August 7th title plan says August 14 release) August 10 From Skillable for AZ-500: "A subset of labs in the below courses are currently impacted by an older VM SKU with limited availability. We have updated the labs under our control and have engaged Microsoft to have the content updated to a new SKU with more general availability." Our Microsoft labs team is aware of the issue and working on it. Will update here when I have more info. August 4 365 Defender Lab: Resolved AB-210, AB-250, and MB-230: Resolved July 29 Impact: 365 Defender Lab set to release 7/31. A bug is causing issues in activating the M365 Connector for the Security for AI service. User cannot proceed past trial activation window. Issue has been escalated, no time to resolution yet. Impact: AB-210, AB-250, and MB-230. Dynamics trial license issue, unable to redeem Sales license. Issue has been escalated, no time to resolution yet.Partner Center Dashboard Access Issue
Hi all, I'm getting some reports that some of you who previously had access to Partner Center and the TSP Dashboard suddenly lost access in the last couple week. If this is you, can you please send me a direct message with a screen shot of what you're seeing, as well as the email address you're using to log into the site and your Microsoft Partner ID number. Please do not post that information as a reply to this thread. Please send directly to me DanDonohue. Thank you.MCT New and Renewing MCTs - Update July 26
Updated July 26, 2025 As we step into FY26 on July 1st, 2025, I want to share some important updates regarding the MCT Program—especially for those planning to renew. New Fees Coming October 2025, no exact date and the cost will be shared at a later date. Starting July 1st, 2025, we will introduce: A renewal fee (ecommerce tool will be available in October 2025 for everyone to renew) A new MCT enrollment fee (ecommerce tool will be available in October 2025 for new MCTs) Our systems are currently being updated to support this change, with the new tool expected to launch in October 2025. More to come on costs. Pricing will be region supported. Session Requirement for Renewal Effective January 1st, 2026, MCTs will be required to complete six (6) sessions or six (6) days of training per calendar year to qualify for renewal. For clarity on what qualifies as a session, please refer to the attached PDF: Mandatory Use of MTM We will be enforcing stricter requirements for using Metrics That Matter (MTM) to log sessions with your Training Services Partner (TSP). Please coordinate with your TSPs to ensure MTM is being used correctly. What to Expect Next More details on program costs will be shared closer to the tool’s release. All MCTs that were MCTs before manual enrollment have been extended through January 1st, 2026, with full benefits. You’ll see this extension reflected in your profile in your MCT Trainer History NOT active certification. All current MCTs will be able to renew when the tool is available in October 2025 and the requirement to renew will be to have an active certification and have taught one class since your last renewal and pay the renewal fee (costs to come later). We will be checking that you have taught the one class using MTM. New MCTs will need ISC certificate, one role-based active certification and pay the MCT new enrollment fee. New MCT Enrollment Process | Microsoft Learn 🙏 Thank you for your continued support and patience as we enhance our systems. Here’s to a successful and impactful FY26!SolvedSC-500 - Where are the ALH Labs?
I just downloaded and reviewed SC-500 and Instructor Notes. It seems the ALH Providers are not offering LABs for this course. Some Labs show "BYOS". That is not deliverable. No one has free SCU or Copilot for Security Licenses on stock for training. Only slides, no exercises or only click thru simulations again. Please come on, not another one of that. Can anyone give a tip, where and how fully functional tenants for ALL (including the "expensive" copilot stuff) labs are available? Thanks for any help MarioThe new MD-102 and the missing labs
Hi. This complete rewrite of MD-102 has been long underway and very much wanted. The new courseware arrived on time, but much to our disappointment, we discovered that labs will first arrive in the next 30-60 days. Clients will not be happy with a 5 days course without labs. If this is the new norm, then it will render the Courseware Title Plan useless, if we only get part of the course on the dates mentioned.AB-900 No achievement code
Hi, We delivered AB-900 today. Logging into Learn with our TSP account to the AB-900 URL, there is no ability to generate achievement code. Checking other courses, no abiliy to generate achievement codes on them either. Has something changed? Had no issues since being first enrolled when the program started years ago. Please could someone help, or direct me to the required support channel Best, ChrisSolvedAccess Restricted Error On Partner Center Dashboard
Hi all, As mentioned in the last community call, we're seeing some users get an "Access Restricted" error when they try to access the Training Services Partner dashboard on Partner Center. This is not impacting your KPIs, just your view to those KPIs. Thanks to everyone who messaged me with their details after the call. I've compiled the errors and sent to the engineering team for further investigation. I will update you here when there is news to share.