Training Services Partner / Learning Partner topics

TSP enrolled but no Achievement Code access (no Request button visible)

Argos — Thu, 11 Jun 2026 20:09:36 GMT

Hello,

Our organization has completed the Training Services Partner onboarding and Microsoft Learn Organization enrollment.

Username: ArgosystemsEcuador

Partner ID: 1160990

It has been more than 5 days since confirmation, and we are logging in with the correct Outlook Class Administrator account.

However, the "Request Achievement Code" option is not visible in any Microsoft Learn course. Instead, we only see the training provider search interface.

This suggests our account has not been properly enabled as a Microsoft Learn Admin.

Could you please verify and complete the activation?

Thank you.

2026 Training Services Partner of the Year Nominations Close July 7, 2026

DanDonohue — Fri, 05 Jun 2026 17:46:36 GMT

Partner nominations for the 2026 Training Services Partner of the Year Award opened on June 1 and will close at 6 PM Pacific on Tuesday, July 7, 2026. This is an opportunity to highlight the innovation, customer success, and impact your organization delivers.

Eligibility requirements: 1 or more Training Services Partner Solution Area badges as of June 1, 2026. Even if you do not qualify for the Training Services Partner of the Year Award, I encourage you to explore the site for other awards you may be eligible for, including other partner types, regional, and country awards.

Blog announcement
Awards site
Guidelines doc for all awards (download)

Nomination tool support / questions: potyasup@microsoft.com

Public announcement of winners and finalists: November 11, 2026

URGENT: Unable to see Request Achievement Code Button

anh_sene — Tue, 02 Jun 2026 15:23:55 GMT

Hello,

I have found my MPN Location ID (logged in with my institutional account). I added this to the excel spreadsheet, copied the Learner Ready URL and visited the AI Bootcamp Promptathon page - a request achievement code button does not appear.

Students See Admin-Completed Modules After Redeeming Course Code

EduLLMSAI — Fri, 29 May 2026 23:32:02 GMT

Is there a way to reset a Code Admin Account (e.g. the email address removed for privacy reasons) used for Microsoft Learn learner course and achievement code generation including distribution?

Preparation completed by a TSP using the Code Admin Account appears to be carried over to students when they claim their codes. As a result, modules that were previously previewed by the admin are already marked as completed in the students’ module lists once their codes are activated.

I may be missing something, but I’ve attached an image showing how students see some course modules already ticked as completed after redeeming their course code.

I also have a related question: are trainers able to view their students’ progress for Microsoft Learn training materials redeemed through these course codes? Specifically, can trainers see whether their students are progressing through the self-paced learning modules?

If these questions have already been answered elsewhere, I would appreciate being pointed in the right direction.

Any input or guidance would be greatly appreciated to resolve any or all of the above. Thanks in advance.

Training session for CSP benefits

BhaskarBavandla — Fri, 29 May 2026 11:26:32 GMT

Hello Team,

I am looking for Training session for CSP benefits, please help on this.

email address removed for privacy reasons

Bhaskar B

Unable to download files in Training Services Partner Community Calls

Cris_Reverte — Thu, 28 May 2026 07:26:16 GMT

Hi Team,

I am experiencing an issue when trying to access and download materials from the Training Services Partner Community Calls page.

I am able to access the site and log in correctly using my Microsoft-associated account. I can see the available videos and PowerPoint presentations without any problem. However, when I attempt to download the files, I receive the following error message:

"Unfortunately, you don't have permission to access this page."

This issue occurs consistently for all downloadable content.

Could you please review my access permissions or advise on how to resolve this issue so I can download the materials?

Thank you in advance for your support.

MS-900 Vouchers still being offered for Virtual Training Days

bearclover — Thu, 21 May 2026 10:09:06 GMT

Hello,

I'm looking to attend a virtual training day and to get a voucher for the MS-900 (or its closest equivalent AB-900). When I go onto the training website to book a virtual training day, the MS-900 vouchers are still being advertised and linked to despite the exam no longer being purchasable or available to be taken. Can this be updated please?

Thanks,

bearclover

How to get discounted Exam voucher codes as a Microsoft AI Cloud partner

Hamras — Thu, 21 May 2026 06:41:59 GMT

Dear Team,

I would like to know as a Microsoft AI cloud partner with solution designation, how can we get discounted Exam vouchers for certifications. Is there any methods or portal were we can achieve this? I couldn't see anything from Microsoft Partner portal

Join us on June 3rd for the MSLE AI Bootcamps - Copilot Chat Agents for Academics Special Session!

Ashleigh_Hopkins — Tue, 19 May 2026 18:35:48 GMT

Hi TSP Community,

We’re excited to invite you to a special session on June 3rd introducing the upcoming Microsoft Learn for Educators (MSLE) AI Copilot Chat Agents for Academics Bootcamp.

This session will provide an early look at a new, scalable skilling experience designed specifically for higher education faculty and administrators—and how you can leverage it in your field engagements.

What we’ll cover:

Overview of the Copilot Agents for Academics Bootcamp and delivery model
How faculty will be enabled to use, integrate, and build Copilot agents for teaching, learning, and operations
A walkthrough of the curriculum progression (Agent Foundations → Integration & Autonomy)
Examples of hands-on labs, live demos, and role-based scenarios
The TSP opportunity: how this standardized, repeatable offering supports AI skilling conversations and drives customer value

📅 Date: June 3rd, 2026 at 7:00 AM PST | 7:30 PM IST

📣 Join Here: https://aka.ms/MSLEAgentsTSPSpecialSession

Make sure to download the calendar invite attached!

We hope you’ll join to learn how this offering can accelerate your engagements and expand AI skilling across your academic customers.

Launching Training Partner

Hodaali — Mon, 18 May 2026 12:16:26 GMT

Hi All

I am founding a training company with a partner . We would like to launch our business soon. We are now MS partner . My questions are below : 1) How can we display on our website that we are MS partner? (we are not allowe to use logos at this stage : this is my understanding ). 2) Are we allowed to teach students on their own sandboxes ? or do I have to hire a Lab ?

I did not get a confirmation Mail.

PaulGelissen — Sun, 17 May 2026 12:33:49 GMT

I want to do the a Virtual training day: Build Agentic AI solution with Azure Foundry. However, I did not receive any confirmation email. If i try to re-register I get the message that there is already a registration. Can so one help me?

FY26 TSP Community Call April

ricstolp — Mon, 11 May 2026 11:27:20 GMT

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Carta de validación TSP

mrcarruyo — Fri, 08 May 2026 19:54:14 GMT

Saludos, y antes que nada, muchas gracias por ser siempre tan atentos y responder a todas nuestras preguntas.

Escribo para preguntar si es posible obtener una carta que indique que mi organización forma parte del programa TSP, ya que necesito pruebas de ello para ciertos procedimientos en mi país.

(aka.ms/TSP_Achievement_Code_Enroll...) restricted across all accounts unable to enroll Class Admin

CertTulenAdmin-2812 — Fri, 08 May 2026 18:25:34 GMT

The enrollment form at aka.ms/TSP_Achievement_Code_Enrollment returns 'restricted access' for me. I have tried signing in with all three of the following:

1. email address removed for privacy reasons (work / Entra tenant, Partner Center account)

2. email address removed for privacy reasons (consumer MSA with Learn profile)

3. email address removed for privacy reasons (new outlook.com alias, per the Account Enrollment Guide)

Same restriction on all three, so this looks like a tenant or program-level block rather than an account issue.

I also have an open support case (#715-123160) regarding an earlier fraud-detection block on our tenant, which may be related. Microsoft Support has twice advised me to post here.

Could someone please:

Escalate for a manual unblock if there is a tenant-level restriction.

This is the only thing blocking us from issuing Achievement Codes for our May 2026 intake. Happy to share more details via DM.

Thank you,

Abirami Seeni (Abie)

need to change Legal name

Hemanth65 — Wed, 29 Apr 2026 10:17:27 GMT

I have attended a Microsoft Certification exam and due to mismatch of Register name my exam got cancelled. I have rescheduled the exam and I want to change my legal name to the correct state. Please help

Issues while registering to Pearson Vue account - TSP requirement

Hamras — Wed, 29 Apr 2026 06:49:58 GMT

Hi Team,

we got the welcome email from Microsoft for Training Services Partner Program, and performed below steps:

Register for Microsoft Learn Admin Access
Create a Metrics that Matter survey account
Register for Pearson Vue and ALH accounts

while registering for Pearson Vue account we are getting "Organization and / or Location ID not found" errors.

We are existing Microsoft AI Cloud Partners, and begins the onboarding for Training service partnership, which option we should select for the

Pearson Vue account creation.

Your guidence much appreciated.

Where is my accreditation Certificate?

dannypwebb — Wed, 22 Apr 2026 06:09:44 GMT

I passed my Microsoft Cybersecurity Architect exam and received the congratulations email from Microsoft nearly 48 hours ago. My certificate is still not showing in my Learn profile page.

Can you please advise when this certificate will be ready for sharing?

I am not impressed I even have to chase Microsoft for this. Very disappointing!

Partner Program Basics

KapilK2023 — Fri, 17 Apr 2026 14:22:26 GMT

So we are a MAICPP, we were interested to become training partner.

I filled up a form and received an initial email.

I was browsing through the material which I received, however it was really confusing and vast.

can someone help me

1. How do I know we have been accepted and onboarded as a partner?
2. is there an additional fee associated and if yes, how do we pay?
3. How to get partnership logo, certificate for documentation purpose?
4. how to access voucher order and lab on demand orders?

sorry, I am a complete newbie so may be my questions are basic, do help! TIA

AI Skills Navigator

Cris_Reverte — Tue, 14 Apr 2026 15:57:17 GMT

We are interested in registering and appearing in the AI Skills Navigator, and we would appreciate some guidance on the correct process and requirements.

Specifically, we would like clarification on the following points:

Is it necessary to be already enrolled in the Microsoft AI Cloud Partner Program in order to appear in the AI Skills Navigator?
What is the recommended enrollment process for the Microsoft AI Cloud Partner Program (key steps, validations, approximate timelines, etc.)?
Once registered as a partner, is there any additional registration or specific configuration required for the organization to appear in the AI Skills Navigator?
Are there any minimum profile requirements, certifications, or designations needed for a partner to be visible in the AI Skills Navigator?
From which portal or tool is this visibility managed (Partner Center, Microsoft Learn, or another platform)?

Any official documentation, links, or practical experiences would be greatly appreciated.

Thank you very much in advance for your support.

Subject: Delivering Microsoft AI Certifications in a 5-Month MOOC Format

vk2 — Sun, 05 Apr 2026 21:58:09 GMT

Hi,

As an active MCT and Training Services Partner (TSP), we are looking to expand our delivery beyond standard 5-day intensives like AI-102 Certifications.

With the latest Microsoft AI certifications for business and tech professionals, we aim to offer a 5-month, long-form MOOC curriculum directly via our TSP portal (similar to the Microsoft AI & ML Engineering Professional Certificate model).

We are seeking the correct contact within Microsoft Worldwide Learning to discuss a partnership for TSPs to deliver these extended 'Professional Certificate' programs and the licensing required for multi-month, modular learning formats.

We believe this paced approach is key for students to truly master AI. Any direction would be greatly appreciated.

Best regards,

vk2