Certifications refresh: AI-focused and fundamentals updates
As the age of AI reshapes the business landscape, organizations are embedding AI into every layer of their operations. Professionals, students, entrepreneurs, and others are learning to not only implement business solutions but also to design and integrate AI-powered apps and experiences, orchestrate autonomous agents, and govern ethical AI systems. To support these skill-building needs for learners in all career stages, Microsoft Learn is refreshing our Certification and training offerings with a focus on AI, Microsoft 365, Copilot, and agents. We’re also retiring some Fundamentals Certifications. New AI-focused Certifications and training opportunities Our upcoming Certifications provide today’s innovators with opportunities to thrive in an agent-first, AI-powered tomorrow. Watch for more details on these Certifications in the coming months. A new Fundamentals Certification to validate foundational AI skills and equip learners to confidently navigate and manage core Microsoft 365 services—including Copilot and agents—while building their understanding of identity, security, and compliance essentials in Microsoft Entra and Microsoft Purview. An expert Certification to validate AI-first expertise, including advanced skills in generative AI, multi-agent orchestration, and agentic design by using Microsoft Copilot Studio, Azure AI services, and Dynamics 365. We’re also introducing a series of beginner-level training courses over the next few months designed to help learners in functional roles understand how Copilot, agents, and AI embedded in business systems like Dynamics 365 can streamline their day-to-day work. These AI-focused courses will be released for sales, service, finance, and supply chain roles. Retirement of select Fundamentals Certifications We’re retiring the following Certifications: December 31, 2025 The Microsoft Certified: Dynamics 365 Fundamentals (CRM) Certification (Exam MB-910: Microsoft Dynamics 365 Fundamentals (CRM)). The Microsoft Certified: Dynamics 365 Fundamentals (ERP) Certification (Exam MB-920: Microsoft Dynamics 365 Fundamentals (ERP)). March 31st, 2026 The Microsoft 365 Certified: Fundamentals Certification (Exam MS-900: Microsoft 365 Fundamentals). The following questions and answers can help you determine how these retirements could impact your learning journey: Q. What if I’m studying for Exam MS-900, Exam MB-910, or Exam MB-920? A. If you’re currently preparing for Exam MB-910, or Exam MB-920, we strongly recommend that you take the exam before December 31, 2025, or March 31 st , 2026 in case of Exam MS-900. You won’t be able to take these exams after this date. Q. I’ve already earned one of these Certifications. What happens now? A. If you’ve already earned the Microsoft 365 Certified: Fundamentals, Microsoft Certified: Dynamics 365 Fundamentals (CRM), or Microsoft Certified: Dynamics 365 Fundamentals (ERP) Certification, it will stay on the transcript in your profile on Microsoft Learn. (Note: Fundamentals Certifications don’t expire.) Q. How do these Certification retirements affect partners? A. Microsoft Certified: Dynamics 365 Fundamentals (CRM) (Exam MB-910: Microsoft Dynamics 365 Fundamentals (CRM)), and Microsoft Certified: Dynamics 365 Fundamentals (ERP) (Exam MB-920: Microsoft Dynamics 365 Fundamentals (ERP)) are not included in the requirements for the Microsoft AI Cloud Partner Program's (MAICPP’s) designations and specializations. Stay future-ready AI is changing the game, and so can you. Stay tuned for upcoming announcements on these new Microsoft Certification offerings to help you do just that. In the meantime, be sure to browse all Microsoft Credentials.AI-Enhanced Contact Center Solutions Engineer Blueprint Survey Opportunity
Greetings! Microsoft is considering a credential for AI-Enhanced Contact Center Solutions Engineer, and we need your input through our exam blueprinting survey. The blueprint determines how many questions each skill in the exam will be assigned. Please complete the online survey by March 26, 2026. Please also feel free to forward the survey to any colleagues you consider subject matter experts for this certification. You may send this to people external to Microsoft as well. If you have any questions, feel free to contact John Sowles at josowles@microsoft.com or Don Tanedo at dtanedo@microsoft.com. AI-Enhanced Contact Center Solutions Engineer blueprint survey link: https://microsoftlearning.co1.qualtrics.com/jfe/form/SV_5vSBzYkpE9FYptsBecome a Microsoft Q&A Product Champion
The Microsoft Q&A Product Champions Program is a community-driven initiative created to recognize and support people who help others by sharing their knowledge across Microsoft Q&A product forums. If you’re already contributing—or want to start—this is your sign. Every question answered, every tip shared, and every problem solved has real impact. In the Product Champions Program, that impact doesn’t go unnoticed. Everyone is welcome. Whether you’re just getting started or already active in Microsoft Q&A, there’s a place for you here. Program levels Every accepted answer moves you closer to the next level. As your contributions grow, you progress through the program levels—unlocking recognition, opportunities, and rewards along the way: Answerer Contributor Influencer Mentor Leader Champion Why join the Product Champions Program? Product Champions gain access to benefits that support both personal and professional growth, including: Hands‑on learning across Microsoft technologies Leadership and networking opportunities Public recognition through leaderboards and social media Badges, contributor stories, and gift card rewards opportunities Private Tech Community group access Moderator opportunities for eligible members Certification discount vouchers Champion‑level swag MVP renewal and nomination support Product tracks You can contribute in the product areas you know best—or want to learn more about—including: Microsoft 365 Windows Microsoft Teams Surface Developer Technologies Security & Management Ready to get started? If you haven’t joined yet, now’s the perfect time to take the next step. Sign up and you are automatically enrolled. Get started now! Already a member? You’re all set—just keep contributing and growing your impact. Learn more and stay connected Want to explore what’s next or stay connected with the community? These resources can help you stay informed and engaged: Program details and frequent questions Follow the Product Champions Tech Community Follow us on LinkedIn We’re excited to see you learn, contribute, and move up in the community.New Microsoft Certified: AI Transformation Leader Certification
Are you a leader who is ready to transform your business with AI? Do you choose the right AI tools, plan AI adoption, streamline processes, and innovate with Microsoft 365 Copilot and Azure AI services? Can you identify the value of generative AI, along with the benefits and capabilities of Microsoft’s AI apps and services? If this is your skill set, we have a new Microsoft Certification for you. The Microsoft Certified: AI Transformation Leader Certification validates your expertise in these skills. To earn this Certification, you need to pass Exam AB-731: AI Transformation Leader, currently in beta. The new Certification shows employers that you understand the principles of responsible AI and governance, so your teams can innovate safely and ethically. It demonstrates that you can evaluate AI tools, assess return on investment (ROI), and scale adoption responsibly across the enterprise. It also shows that you can envision new ideas with Copilot and use AI to reimagine processes and unlock growth. Is this the right Certification for you? This Certification is designed for business leaders who are interested in driving transformation and innovation. It emphasizes AI fluency, strategic vision, and leadership in AI projects, but it doesn’t require coding or deep technical expertise. As a candidate for this Certification, you should be able to evaluate AI opportunities, encourage responsible adoption, and ensure alignment of AI strategies with your organization’s goals. You should be familiar with Microsoft 365, Azure AI services, and general AI concepts. Ready to prove your skills? Take advantage of the discounted beta exam offer. The first 300 people who take Exam AB-731 (beta), on or before December 11, 2025, can get 80% off market price. To receive the discount, when you register for the exam and are prompted for payment, use code AB731Markers25. This is not a private access code. The seats are offered on a first-come, first-served basis. As noted, you must take the exam on or before December 11, 2025. Please note that this beta exam is not available in Turkey, Pakistan, India, or China. Get ready to take Exam AB-731 (beta): Review the Exam AB-731 (beta) exam page for details. The Exam AB-731 study guide explores key topics covered in the exam. Want even more in-depth, instructor-led training? Connect with Microsoft Training Services Partners in your area for in-person offerings. Instructor-led training for this exam will be available starting December 16th, 2025. Need other preparation ideas? Check out Just How Does One Prepare for Beta Exams? Did you know that you can take any Microsoft Certification exam online? Taking your exam from home or the office can be more convenient and less stressful than traveling to a test center—especially when you know what to expect. To find out more, read Online proctored exams: What to expect and how to prepare. The rescore process starts on the day an exam goes live, and final scores for beta exams are released approximately 10 days after that. For details on the timing of beta exam rescoring and results, check out Creating high-quality exams: The path from beta to live. Ready to get started? Remember, the number of spots is limited to the first 300 candidates taking Exam AB-731 (beta) on or before December 11, 2025. Stay tuned for general availability of this Certification in February 2026. Learn more about Microsoft Credentials. Related announcements We recently migrated our subject matter expert (SME) database to LinkedIn. To be notified of beta exam availability or opportunities to help with the development of exam, assessment, or learning content, sign up today for the Microsoft Worldwide Learning SME Group for Credentials.Developing in Agentic AI Systems Blueprint Survey Opportunity
GitHub is considering creating a credential for Developing in Agentic AI Systems, and we need your input through our exam blueprinting survey. The blueprint determines how many questions each skill in the exam will be assigned. Please complete the online survey by March 3, 2026. Please also feel free to forward the survey to any colleagues you consider subject matter experts for this certification. If you have any questions, feel free to contact Alicia Gorriaran at aliciagorriaran@github.com. Developing in Agentic AI Systems blueprint survey link: https://microsoftlearning.co1.qualtrics.com/jfe/form/SV_0pUo8ELHf3FI4uONew Microsoft Certified: AI Business Professional Certification
Do you use generative AI tools, like Researcher and Analyst in Microsoft 365 Copilot, to enhance your daily work, boost productivity, guide decisions, and drive business outcomes—without writing code or developing AI applications? Are you comfortable with AI fundamentals, prompt creation, and applying AI to real-world tasks? Do you produce professional content, summarize meetings, and collaborate across teams using Microsoft 365 apps? If this is your skill set, we have a new Microsoft Certification for you. The Microsoft Certified: AI Business Professional Certification validates your expertise in these skills. To earn this Certification, you need to pass Exam AB-730: AI Business Professional, currently in beta. This new Certification shows employers that you’re an AI-ready professional who can drive better outcomes in any business role, that you’re fluent in using AI in your day-to-day projects, including how to be more productive and creative as you work across Microsoft 365 apps, and that you understand how to use Copilot and agents to analyze data and automate tasks. Is this the right Certification for you? This Certification is designed for business professionals who want to apply AI tools to real business challenges. Whether you're in marketing, operations, project management, human resources, customer service, or another field, this Certification proves that you can unlock new levels of productivity and insight. As a candidate for the Certification, you should have a basic understanding of Microsoft 365 and should be comfortable navigating core apps, such as Outlook, Word, Microsoft Teams, PowerPoint, and Excel. You also need to be familiar with common business processes, including creating presentations, generating images, and managing documents. If you use generative AI tools, such as Microsoft Copilot, to draft emails, summarize documents, create presentations, or generate creative content, like images and text, this Certification could be a great fit for you. Ready to prove your skills? Take advantage of the discounted beta exam offer. The first 300 people who take Exam AB-730 (beta), on or before December 11, 2025, can get 80% off market price. To receive the discount, when you register for the exam and are prompted for payment, use code AB730Smore25. This is not a private access code. The seats are offered on a first-come, first-served basis. As noted, you must take the exam on or before December 11, 2025. Please note that this beta exam is not available in Turkey, Pakistan, India, or China. Get ready to take Exam AB-730 (beta): Review the Exam AB-730 (beta) exam page for details. The Exam AB-730 study guide explores key topics covered in the exam. Want even more in-depth, instructor-led training? Connect with Microsoft Training Services Partners in your area for in-person offerings. Need other preparation ideas? Check out Just How Does One Prepare for Beta Exams? Did you know that you can take any Microsoft Certification exam online? Taking your exam from home or the office can be more convenient and less stressful than traveling to a test center—especially when you know what to expect. To find out more, read Online proctored exams: What to expect and how to prepare. The rescore process starts on the day an exam goes live, and final scores for beta exams are released approximately 10 days after that. For details on the timing of beta exam rescoring and results, check out Creating high-quality exams: The path from beta to live. Ready to get started? Remember, the number of spots is limited to the first 300 candidates taking Exam AB-730 (beta) on or before December 11, 2025. Stay tuned for general availability of this Certification in February 2026. Learn more about Microsoft Credentials. Related announcements We recently migrated our subject matter expert (SME) database to LinkedIn. To be notified of beta exam availability or opportunities to help with the development of exam, assessment, or learning content, sign up today for the Microsoft Worldwide Learning SME Group for Credentials.
