AI Skills Fest is just days away—here's what to expect
From headliners to hands-on learning, we’ve got your insider’s guide to a week full of can’t-miss moments in AI skilling. I always say my top career tip is simple: stay curious and keep on learning. Ask questions, try new things, follow what sparks your interest. That’s what Microsoft AI Skills Fest is all about. This isn’t just another learning event, it’s a full-on virtual festival experience, taking place June 8–12, 2026, with something for every role, from IT to marketing to leadership. Different stages, different sessions, one goal: helping you build your AI skills. And now, it’s time to reveal the AI Skills Fest lineup, packed with experts. Think of this blog post as your festival game plan for what to watch, try, and learn. Start here: Real perspectives from AI experts at the Mainstage The AI Skills Fest Mainstage is where the headliners will gather and the vibes will be electric, with honest conversations about where AI is going and the skills (both human and AI) that matter most. Join us at any time on June 8, 2026. It’s a can’t-miss event. Jeana Jorgensen, Corporate Vice President, Microsoft Global Skilling, sits down with two industry experts (who are also New York Times bestselling authors!) for a vibrant conversation about the critical role of human skills in the era of AI: Aneesh Raman, Chief Economic Opportunity Officer at LinkedIn and co-author of Open to Work: How to Get Ahead in the Age of AI. Gina Smith, PhD, Research Director at IDC and co-author of Powering Up: Human Skills for the AI Era. Plus, hear about how Microsoft is approaching AI transformation from the inside with leaders like: Katy George, Corporate Vice President, Microsoft Workforce Transformation. Pam Maynard, Microsoft Chief AI Transformation Officer. In addition to this thought leaders, hear voices from people just like you from around the world. Because we all have something meaningful to share. Make the Mainstage your first stop. It’s a great place to get context for everything else you do at AI Skills Fest, including what skills matter and where to focus next. Go deeper: Live learning This is where AI Skills Fest really comes to life. Join us online for expert-led live sessions via LinkedIn and get answers to your questions. Discover real AI workflows, prepare for Microsoft Certification exams, get career coaching and learn alongside a global community in real time—all with a focus on practical application. I’m looking forward to watching the Reimagine AI Collaboration for Business session which includes real example prompts and workflows. Another one that caught my attention is Ask a Recruiter—a great session for students who want some honest advice on landing that first job in the era of AI. If you’re focused on earning a Certification, we’ve got you covered. Tune into live exam prep sessions with expert guidance and real-time Q&A. Find clear direction, real answers, and the confidence to say, I can actually do this. Build something: Compete for prizes in the hackathon Some people learn by watching. Others learn by doing. If you fall in the second category, like me, or if you’re from the developer community, you won’t want to miss the hackathon. Agents League Hackathon is the marquee experience for developers at AI Skills Fest, combining hands‑on building with an e-sports‑style competition. Create your own agent, compete against your peers, and watch live coding battles as you climb the leaderboard. The hackathon is also a great chance to network with developers globally and get feedback from Microsoft product teams. Register now and submit your project through June 14, 2026, for a chance to win cash prizes, exciting swag, and category recognition.* And everyone who submits a project receives a digital badge. Find your path: Role-based skilling playlists After you’ve seen the mainstage lineup and joined a few live moments, build on your momentum with featured playlists—self-guided training curated for specific roles and organized so you always have a clear next step. Each unit builds on the learnings from those that came before. The result? You can focus on content built for you. We’re planning a lot more, but here are a few skilling playlists you won’t want to miss. If you’re a… Check out… And discover… Business professional Using Copilot Agents at Work A deeper understanding of how and when to use agents to boost productivity. Developer Develop your first agent with Microsoft Foundry A clear path to developing agents from model selection to publishing. Executive Leading at the Frontier: for talent and learning leaders Practical ways to lead AI transformation through people, skills, and business strategy. Educator or student Responsible AI in education Confidence applying responsible AI in real learning and academic scenarios. IT, data, or security pro Save time with Azure Copilot Helpful ways to use Azure Copilot to save time and improve workflows. Skilling playlists drop June 8, 2026, on AI Skills Navigator. Trust me, you’ll want to be the first to check them out. Complete a featured playlist by June 12, 2026, at 11:59 PM (your time), to earn a Credly badge. Submit your voucher claim form by the same date and time for a chance at a free Microsoft Certification exam.* Learn together: Partnerships that expand your experience AI Skills Fest is a worldwide learning party, and we’re bringing along some friends to make it more accessible, practical, and relevant—wherever you’re learning. Through our global network of Microsoft Training Services Partners, you can join local, in-language AI Skills Fest events that bring the festival closer to you. With Pearson, we’re showing how AI learning turns into real impact, from working toward Certification-led adoption to building practical, job-ready skills. With Finding Mastery, we’re exploring the human side of AI with a session focused on the mindset and skills that help you adapt, lead, and stay grounded. Anthropic brings a dedicated session on AI applications and agent development using Foundry with Anthropic AI models. And MasterClass is joining with its new certificate, Lead With AI: Adapt, Implement & Transform Your Organization, plus a special offer for AI Skills Fest attendees. See you (virtually) at the AI Skills Fest! Because every great festival comes with perks, we’ve got a few worth getting excited about: Register and you’re automatically entered into a sweepstakes* for exciting prizes. You might even score a VIP experience at Microsoft Ignite 2026, complete with your very own pair of bedazzled shoes. (If you register before June 8, 2026, you’ll get two entries and double your chance of winning.)* Complete an AI Skills Fest featured playlist, and earn a Credly badge* you can share. Finish an eligible playlist and receive a voucher for select Certification exams. Register now for AI Skills Fest. Mark your calendar for the mainstage moment. Pick a few live sessions. Commit to a skilling playlist. Try something hands-on. The festival forecast looks good: the lineup is sunny, and the paths are clear. I’m looking forward to seeing you there! *Friendly fine print: Terms and conditions apply. Sweepstakes, prizes, and Certification exam vouchers are subject to eligibility requirements and other restrictions.
Turn up the volume for AI Skills Fest—no wristband required
A week of live shows, community moments, flexible learning, and fun festival vibes, all to help you build skills that stick. AI is moving fast, which means a lot of us are trying to keep up in real time. I keep hearing the same questions: Where do I even start? How do I know what to focus on? Am I too late? If you’ve been thinking, I should probably work on my AI skills, you’re in the right place. Microsoft AI Skills Fest is coming. June 8–12, 2026. It’s free. It’s online. And everyone’s invited. Whether you’re a developer, business leader, student, or somewhere in between, there’s content tailored to your role and your comfort level with AI. That includes everything from deep technical skills for IT, data, and security pros to practical skills for marketing and customer service experts, plus much more. AI Skills Fest is powered by AI Skills Navigator, your one-stop shop for AI learning. You’ll find quick-hit sessions, expert talks, live shows, and skilling playlists built around real work. The point of the week? Helping you make real progress with AI—not just building awareness. That means: Skills you can use right away, like crafting an effective prompt to write a sales email, using AI in the classroom, or building a customized agent. Featured playlists that match your role. Progress you can showcase, like a Credly badge. Fun extras, including opportunities to win prizes* and qualify for a Microsoft Certification exam voucher* when you complete a playlist. Yes, I said fun! It’s a festival, after all. Let’s talk perks The satisfaction of learning a new skill is always great. But the feeling you get when it all comes together—and you win something, too—is even better. Register for AI Skills Fest, and you’re automatically entered into a sweepstakes* for exciting prizes. You might even score a VIP experience at Microsoft Ignite 2026, complete with your very own pair of bedazzled shoes. (If you register before June 8, 2026, you’ll get two entries and double your chances of winning.)* Complete an AI Skills Fest featured playlist, and earn a Credly badge you can share. Finish an eligible playlist, and receive a voucher for select Certification exams. * Friendly fine print: Terms and conditions apply. Sweepstakes, prizes, and Certification exam vouchers are subject to eligibility requirements and other restrictions. The festival vibe is real—find your perfect path AI Skills Fest is a choose-your-own-adventure week, but it’s not a scavenger hunt. We guide you with clear paths so you don’t have to guess what to do next. Kick things off with the Mainstage, featuring global AI experts and real, candid perspectives from around the world. Follow your own learning path with role‑based skilling playlists, short on‑demand sessions, daily live shows on LinkedIn, and hands‑on opportunities, including an exciting hackathon. Mix and match the options that work best for you. Get Certification‑ready with live, expert-led exam prep sessions. Depending on where you are, you may also find local skilling activities, designed for different regions, time zones, and languages, delivered by Microsoft Training Services Partners (TSPs). Our hope is that you leave with skills you can actually use, along with a clearer sense of when to lean on AI and when to lean on those human skills that AI can’t replace. Start where you are—there’s something for everyone If you’re a business professional, you don’t just need “extra time.” You need steps that fit real life. Learn simple but powerful ways to use AI in everyday work, like drafting the first version of a brief, making research more efficient, or responding faster to customers. If you lead a team or a business, you’re setting the tone for others. And you’re trying to lead practical change, not chase hype. Use the week as a jump-start for you and your team. Learn together, build a shared baseline, and turn “we should be putting AI to better use” into something concrete. If you’re a developer, you’re either already building with AI or you want to build with AI. Dig into AI-assisted coding, create agents, and take on a hackathon-style challenge—perfect if you enjoy friendly competition (and maybe some bragging rights). If you’re in IT, data, or security, AI is landing on your desk from every direction. Get grounded in the essentials: AI-ready Azure basics, agents, data governance, and fundamentals for securing AI solutions end to end. If you’re a student or educator, AI is becoming part of your classes and your career. Learn responsible ways to use AI for learning, teaching, and research. And see what AI skills can look like as you figure out and prepare for what’s next. Don’t sit this one out—mark your calendar today! If you’ve been meaning to get more hands-on with AI, this is your week. Register for AI Skills Fest now. Mark your calendar for a couple of sessions. Bring a teammate. Make it a thing. And, if you like details, we’ve got you. Next week, we’ll share a guide to the different AI Skills Fest moments and opportunities, along with a downloadable calendar so you can find your favorites and block out the time. Plus, we’ll be announcing some of the star speakers who are headlining AI Skills Fest. You won’t want to miss it!New ways to learn and demonstrate skills
Announcing new opportunities within the Microsoft Credentials ecosystem, plus new skilling partnerships with Microsoft technology partners. At Microsoft Build 2026, we’re introducing new ways for developers to learn and demonstrate skills in the tools they use every day. Today, we’re announcing: Microsoft Pro Badges, first-of-their-kind credentials that set a new standard for recognizing real-world skills and proficiencies demonstrated through everyday work. An evolution of Microsoft Applied Skills. Co-authored skilling experiences with Anthropic in AI Skills Navigator. Recognizing real-world skills as they develop For decades, Microsoft Certifications have helped professionals showcase role-based expertise and advance their careers. We added Microsoft Applied Skills (scenario-based lab assessments) to capture project execution abilities. As work continues to evolve, learning happens increasingly in your day‑to‑day flow. The same should become true about how your skills are recognized. Microsoft Pro Badges is the next evolution of the Microsoft Credentials portfolio: the first credential of their kind, recognizing real-world achievements without separate tests. Pro Badges enable recognition to evolve alongside changing roles and needs. At their core is Verified Proficiency, our proprietary tool that measures and assesses real-world performance through telemetry, securely capturing evidence of your skills as you work. For organizations, Pro Badges offer a real-time, authentic view of capabilities, creating a window into how team members are actively applying skills and delivering impact. Pro Badges launch in June 2026 in private preview at Microsoft Build, in close partnership with GitHub. The first Pro Badge will cover GitHub Copilot, and it will be in general availability in late October 2026 at GitHub Universe. Additional tools, roles, and scenarios will follow, all also easily sharable on LinkedIn. Join the GitHub Copilot Verified Proficiency Insiders List to be among the first to learn more. Microsoft Applied Skills: Expanding today, awarding Pro Badges soon Microsoft continues to add lab-based assessments that reflect job-relevant skills. Newly available: Microsoft Applied Skills: Resolve GitHub issues using GitHub Copilot Microsoft Applied Skills: Get started developing agents in Microsoft Foundry Microsoft Applied Skills: Integrate model context protocol tools with agents in Microsoft Foundry Coming soon: Microsoft Applied Skills: Protect information in Microsoft 365 Copilot by using Microsoft Purview Microsoft Applied Skills: Create agentic workflows by using Microsoft Foundry Microsoft Applied Skills: Manage GitHub secret scanning by using GitHub Copilot Microsoft Applied Skills: Build an agent in Microsoft Copilot Studio Applied Skills will become part of the new Pro Badges family, offering a unified approach to recognizing real-world skills. Users successfully completing Applied Skills will soon be awarded Pro Badge credentials. Connecting AI skilling across ecosystems Developers increasingly work across models, platforms, data systems, and tools. We’re meeting this moment with a better-together approach to skilling with learning paths jointly authored with Microsoft technology partners and available in AI Skills Navigator. Designed by Microsoft and partner experts, these experiences help you understand how complementary technologies work together in real-world scenarios, while providing connected guidance and practical support to help you get started faster. We’re launching this initiative with Anthropic, starting with a learning path called Get started with Claude in Microsoft Foundry. Additional partners and jointly authored training experiences are on the way. Keep building: Take your skills further at Microsoft AI Skills Fest Join us June 8–12, 2026, for Microsoft AI Skills Fest, a free week of learning designed to help you turn AI momentum into real capability. You’ll learn directly in the tools and workflows you already use, with practical sessions focused on immediate application. If you’re a developer, the Agents League hackathon will be a highlight. This hackathon is an e-sports–inspired challenge where you’ll build and submit an agent, collaborate with peers, climb a live leaderboard, and compete for prizes.* You’ll also have opportunities to win a voucher* for select Microsoft Certification exams, helping you progress toward earning a Certification. AI Skills Fest is your chance to sharpen your AI skills, test yourself in real scenarios, and explore the latest Microsoft Credentials and skilling updates. Register, build, and compete, and then leave with skills you can use in the next steps of your career journey. *Terms and conditions apply.New GitHub Certified: Agentic AI Developer
The developer skill set is evolving as daily workflows change with AI agents. Be among the first to prove your skills in building intelligent AI-powered workflows with the new Exam GH-600 (beta). We’re looking for members of the GitHub community who are already exploring how AI agents fit into modern development workflows to help us test a new beta exam. GitHub Certified: Agentic AI Developer, is a new, role-based certification focused on how developers and teams operate, supervise, and integrate AI agents across the software development lifecycle (SDLC). To earn this new Certification, you need to pass Exam GH-600: Agentic AI Developer, currently in beta. If you’ve been working with tools like GitHub Copilot, experimenting with agent workflows, or thinking about how to safely introduce AI into your development processes, we’d love your input. Is this the right certification for you? This Certification could be a great fit if you’re a software developer, platform engineer, DevOps engineer, security engineer, or technical product manager working with AI-assisted or agent-driven development workflows. It highlights your ability to supervise and govern autonomous behavior, and ensure reliable, secure delivery using GitHub. It also validates your expertise in configuring agent workflows, managing execution environments, and collaborating across teams to build and operate modern, AI-enabled development systems. GH-600 is a role-based exam, including scenario-based questions for AI-enabled environments. The exam covers how to: Integrate agents into the SDLC Define boundaries between planning, reasoning, and execution Configure tools, permissions, and environments for agents Manage memory, state, and long-running execution Evaluate and improve agent performance Coordinate multi-agent workflows Implement guardrails and human-in-the-loop systems This is less about knowing a specific feature and more about understanding how to operate AI systems safely and effectively in real-world development workflows. Why earn a GitHub Certification? GitHub Certifications offer professionals, teams, and organizations a globally recognized way to validate GitHub expertise and to stand out in a rapidly shifting digital landscape. These credentials are a signal of deep technical proficiency, real-world readiness, and alignment with in-demand job roles across the tech ecosystem. Whether you're an individual looking to boost your career or an enterprise enabling team growth, GitHub Certifications allow you to verify critical skills across the GitHub platform from foundational collaboration workflows to advanced DevOps practices. A new direction for GitHub Certifications GH-600 is part of a broader shift toward certifications that reflect how development is evolving. As AI agents become part of everyday workflows, the skills required are changing from writing code to designing, supervising, and improving systems that write and operate on code. We’re excited to build this with the community, and we’d love for you to be part of it. Ready to get involved? To receive this discount, when you register for the exam and are prompted for payment, use GH600Flanders. This is not a private access code. Spots are limited and offered on a first-come, first-served basis. The first 100 people who take Exam GH-600 (beta) on or before May 31, 2026, can get 80% off market price. Please note that this beta exam is not available in Turkey, Pakistan, India, or China. Additional details on availability and registration will be shared soon. Get ready to take Exam GH-600 (beta). Review the GitHub Certification study guide for details. Explore the exam scope and topics to understand what’s covered. Take the beta exam and share your feedback after completing it. Beta exam rescoring begins when the exam goes live, with final results will be released 8 weeks after the beta period concludes. Stay tuned for general availability of this Certification in July 2026. Want even more in-depth preparation? Connect with our Training Service Partners, who are also trusted GitHub partners, offering best-in-class resources to help you prepare.New Microsoft Certified: Intelligent Applications Builder Associate Certification
Design the next generation of AI‑powered business applications. Show you can combine apps, agents, automation, and Copilot into intelligent solutions in Microsoft Power Platform, with Exam AB‑410 (beta). The way business solutions are built is changing fast. Today, it’s not enough to create an app or automate a task in isolation; builders need to bring together apps, agents, automation, data, and AI experiences into solutions that can adapt to real business needs. That’s why we’re introducing the Microsoft Certified: Intelligent Applications Builder Associate Certification, designed for professionals who are ready to use Microsoft Power Platform, Copilot, and natural language to build the next generation of intelligent business applications. To earn this new Microsoft Certification, you need to pass Exam AB-410: Building Intelligent Applications, currently in beta. Is this the right Certification for you? This Certification validates the skills of intelligent app builders who can confidently navigate the evolving AI and agent ecosystem, including how to: Create a foundation for intelligent applications. Create intelligent applications. Build business application logic and automation. Candidates for this Certification: Build AI-powered solutions in Microsoft Power Platform by using Copilot, natural language prompts, and low-code tools. Create apps, data models, and flows that connect agents, AI models and prompts, and visualizations. Develop Dataverse data models and model-driven and canvas apps. Integrate agents and Copilot features across apps and Power Pages. Build cloud flows and business logic. They partner with admins on security, identity, roles, and policies; governance teams on responsible AI, ALM, solutions and pipelines, and monitoring; builders and architects on solution design; and stakeholders on requirements, iteration, and adoption. For this exam, candidates should have experience with Dataverse modeling, Power Automate cloud flows, Power Apps development, AI capabilities in Microsoft Power Platform, building solution assets with natural language, and Power Pages. Before taking Exam AB-410, candidates should have: Familiarity with Copilot in Power Apps, Copilot in Power Automate, Copilot in Power Pages, and Copilot in Dataverse. Awareness of creating agents with Microsoft Copilot Studio. Foundational knowledge of AI models and prompts in AI Hub. Ability to map business processes to flows, agents, or app capabilities. Ability to work with Dataverse as a core data platform. Familiarity with low-code automation, including Power Fx. Awareness of environment governance, roles, policies, and solution lifecycle steps. Ready to prove your skills? Take advantage of the discounted beta exam offer. The first 300 people who take Exam AB-410 (beta) on or before June 17, 2026, can get 80% off. To receive the discount, when you register for the exam and are prompted for payment, use AB410KBMaui. This is not a private access code. The seats are offered on a first-come, first-served basis. As noted, you must take the exam on or before June 17, 2026. Please note that this discount is not available in Turkey, Pakistan, India, or China. How to prepare Review the Exam AB-410 (beta) page for training resources, exam registration and other details. The Exam AB-410 study guide explores key topics covered in the exam. Connect with Microsoft Training Services Partners in your area for in-person offerings. Need other preparation ideas? Check out Just How Does One Prepare for Beta Exams? Ready to get started? You can take Certification exams online, from your home or office. Get the details in Online proctored exams: What to expect and how to prepare. Remember, the number of spots is limited to the first 300 candidates on or before June 17, 2026. Beta exam rescoring begins when the exam goes live, with final results released approximately 10 days later. For more details, read Creating high-quality exams: The path from beta to live. Stay tuned for general availability of this Certification in July 2026. Additional information For more AI business solution Certification updates, read our recent blog post, The AI job boom continues: Build the skills that move business forward. Follow our Microsoft Credentials news on The Skills Hub Blog as we roll out additional new Certifications in June and July 2026. Join our Microsoft Worldwide Learning SME Group for Credentials on LinkedIn for beta exam alerts and opportunities to help shape future Microsoft learning and assessments. If you’d like to learn more about Microsoft Credentials, go to AI Skills Navigator.Request to merge multiple Microsoft Learn certification IDs
Hello Microsoft Learn Support Team, I was advised by Pearson VUE and Microsoft Support to contact Microsoft Learn to request merging of my certification profiles. I have paid for the PL-900 exam, but the exam confirmation and status are not visible due to multiple Microsoft Learn IDs. The following Microsoft Learn IDs need to be merged: - ms1100781607 - ms1100998551 - ms1100999029 Kindly help merge these IDs and associate my PL-900 exam correctly. Thank you.Become a Microsoft Q&A Product Champion
The Microsoft Q&A Product Champions Program is a community-driven initiative created to recognize and support people who help others by sharing their knowledge across Microsoft Q&A product forums. If you’re already contributing—or want to start—this is your sign. Every question answered, every tip shared, and every problem solved has real impact. In the Product Champions Program, that impact doesn’t go unnoticed. Everyone is welcome. Whether you’re just getting started or already active in Microsoft Q&A, there’s a place for you here. Program levels Every accepted answer moves you closer to the next level. As your contributions grow, you progress through the program levels—unlocking recognition, opportunities, and rewards along the way: Answerer Contributor Influencer Mentor Leader Champion Why join the Product Champions Program? Product Champions gain access to benefits that support both personal and professional growth, including: Hands‑on learning across Microsoft technologies Leadership and networking opportunities Public recognition through leaderboards and social media Badges, contributor stories, and gift card rewards opportunities Private Tech Community group access Moderator opportunities for eligible members Certification discount vouchers Champion‑level swag MVP renewal and nomination support Product tracks You can contribute in the product areas you know best—or want to learn more about—including: Microsoft 365 Windows Microsoft Teams Surface Developer Technologies Security & Management Ready to get started? If you haven’t joined yet, now’s the perfect time to take the next step. Sign up and you are automatically enrolled. Get started now! Already a member? You’re all set—just keep contributing and growing your impact. Learn more and stay connected Want to explore what’s next or stay connected with the community? These resources can help you stay informed and engaged: Program details and frequent questions Follow the Product Champions Tech Community Follow us on LinkedIn We’re excited to see you learn, contribute, and move up in the community.New Microsoft Certified: Azure AI Apps and Agents Developer Associate
Ready to move from prototypes to production? Demonstrate your readiness to deliver scalable, real‑world AI apps and agents using Azure services and Microsoft Foundry with the new Exam AI‑103 (beta). As AI changes how work is done across many industries and roles, organizations are rapidly moving AI apps and agents from experimentation into operational use. These shifts create opportunities for software developers who can build generative AI apps and production‑ready agents on Azure. To meet these opportunities, we’re introducing the Microsoft Certified: Azure AI Apps and Agents Developer Associate Certification. This new Microsoft Certification focuses on modern AI development, including generative AI, multimodal scenarios, agentic workflows, and responsible AI, by using Azure services and Microsoft Foundry to deliver scalable, real-world solutions. To earn this new Certification, you need to pass Exam AI-103: Developing AI Apps and Agents on Azure, currently in beta. Is this the right Certification for you? This Certification validates the skills needed to build and deploy AI apps and agents using production‑oriented development practices on Azure by using Foundry, the unified platform for model management, agent configuration, and evaluation pipelines. Exam AI-103 demonstrates your ability to plan and manage Azure AI solutions and to implement generative AI and agentic solutions, computer vision solutions, text analysis solutions, and information extraction solutions. As a candidate for this Certification, you’re a developer who uses Python and Azure services to plan, implement, and manage AI solutions and agents that take advantage of Foundry, working closely with business stakeholders, solution architects, data scientists, DevOps engineers, and cloud security engineers. For this exam, you should have experience developing apps by using Python, and you need to be familiar with the capabilities of general AI, generative AI, and Azure services. Exam AI-103 provides a modernized, scenario‑driven focus on agent development as the core of Azure AI solution building, expanding coverage into multimodal generation (images, video, speech), visual understanding, large language model–first text analysis, and information‑extraction pipelines for retrieval-augmented generation (RAG). Candidates demonstrate their ability to work with end‑to‑end solution scenarios that involve grounded, multimodal, governed, and secure AI system design. Ready to prove your skills? Take advantage of the discounted beta exam offer. The first 300 people who take Exam AI-103 (beta) on or before May 7, 2026, can get 80% off. To receive the discount, when you register for the exam and are prompted for payment, use code AI103Claxton. This is not a private access code. The seats are offered on a first-come, first-served basis. As noted, you must take the exam on or before May 7, 2026. Please note that this discount is not available in Turkey, Pakistan, India, or China. How to prepare Get ready to take Exam AI-103 (beta): Review the Exam AI-103 (beta) exam page for details. The Exam AI-103 study guide explores key topics covered in the exam. Work through the self-paced Course AI-103: Develop AI apps and agents on Azure. Connect with Microsoft Training Services Partners in your area for in-person offerings. Need other preparation ideas? Check out Just How Does One Prepare for Beta Exams? Ready to get started? You can take Certification exams online, from your home or office. Get the details in Online proctored exams: What to expect and how to prepare. Remember, only the first 300 candidates can get 80% off Exam AI-103 (beta) with code AI103Claxton on or before May 7, 2026. Beta exam rescoring begins when the exam goes live, with final results released approximately 10 days later. For more details, read Creating high-quality exams: The path from beta to live. Stay tuned for general availability of this Certification in June 2026. Additional information For more cloud and AI Certification updates, read our recent blog post, The AI job boom is here. Are you ready to showcase your skills? Follow our credentials news on The Skills Hub blog as we roll out additional new Certifications in April, May, and June 2026. Join our Microsoft Worldwide Learning SME Group for Credentials on LinkedIn for beta exam alerts and opportunities to help shape future Microsoft learning and assessments. Explore Microsoft Credentials on AI Skills Navigator.New Microsoft Certified: Dynamics 365 Contact Center AI Engineer Associate Certification
Deliver always‑on customer service at scale. Prove your ability to design and run modern contact center solutions in Dynamics 365 that combine agents and human expertise, with Exam AB‑250 (beta). Customer expectations now demand fast, continuous service across every channel. Meeting that expectation requires contact center solutions that combine human expertise with intelligent automation, while staying scalable, secure, and well governed. This shift is creating new opportunities for professionals who can translate business and service requirements into modern contact center solutions that work across voice and digital channels. To support this evolution, we’re introducing the Microsoft Certified: Dynamics 365 Contact Center AI Engineer Associate Certification. It validates your ability to design, implement, and operate contact center as a service (CCaaS) solutions using Dynamics 365 Contact Center and service‑oriented autonomous agents. To earn this new Microsoft Certification, you need to pass Exam AB-250: Transforming Contact Center Experiences with AI in Dynamics 365, currently in beta. Is this the right Certification for you? This Certification validates the skills to use AI, Microsoft Copilot, and agents to deliver scalable, always-on service across voice and digital channels. It assesses a candidate’s ability to: Deploy Dynamics 365 Contact Center Implement channels Configure agents and AI Configure work distribution Configure the representative experience Manage Contact Center analytics Candidates collaborate with customer service leaders, contact center managers, IT teams, and legal and compliance stakeholders to ensure solutions align with operational goals, policies, and responsible AI principles, including security, data protection, transparency, and accountability. They should have experience with Microsoft Power Platform and Microsoft Teams and know how to use automation, integrations, and AI to optimize service workflows. They should also be able to translate business and service requirements into scalable, well-governed contact center solutions where human representatives and autonomous agents work together securely and compliantly. Candidates for Exam AB-250 should: Have experience implementing or planning CCaaS solutions. Understand how voice, social, and digital channels are orchestrated in a contact center. Know key contact center roles, including representatives, supervisors, and administrators. Have a basic understanding of agents, AI self-service, and AI-assisted experiences. Ready to prove your skills? Take advantage of the discounted beta exam offer. The first 300 people who take Exam AB-250 (beta) on or before June 18, 2026, can get 80% off. To receive the discount, when you register for the exam and are prompted for payment, use AB250LMHiking. This is not a private access code. The seats are offered on a first-come, first-served basis. As noted, you must take the exam on or before June 18, 2026. Please note that this discount is not available in Turkey, Pakistan, India, or China. How to prepare Review the Exam AB-250 (beta) page for exam registration and other details. The Exam AB-250 study guide explores key topics covered in the exam. Connect with Microsoft Training Services Partners in your area for in-person offerings. Need other preparation ideas? Check out Just How Does One Prepare for Beta Exams? Ready to get started? You can take Certification exams online, from your home or office. Get the details in Online proctored exams: What to expect and how to prepare. Remember, the number of spots is limited to the first 300 candidates on or before June 18, 2026. Beta exam rescoring begins when the exam goes live, with final results released approximately 10 days later. For more details, read Creating high-quality exams: The path from beta to live. Stay tuned for general availability of this Certification in July 2026. Additional information For more AI business solution Certification updates, read our recent blog post, The AI job boom continues: Build the skills that move business forward. Follow our Microsoft Credentials news on The Skills Hub Blog as we roll out additional new Certifications in June and July 2026. Join our Microsoft Worldwide Learning SME Group for Credentials on LinkedIn for beta exam alerts and opportunities to help shape future Microsoft learning and assessments. If you’d like to learn more about Microsoft Credentials, go to AI Skills Navigator.
