New Microsoft Certified: Dynamics 365 Sales AI Consultant Associate Certification
Agent-powered experiences are transforming how sellers manage pipelines, qualify opportunities, and engage customers. Show you’re ready to design agent-enabled sales solutions with the new Exam AB-210 (beta). Selling is changing fast. As AI becomes part of everyday work, sales teams aren’t just using new tools, they’re working in entirely new ways, side by side with AI, Microsoft Copilot, and autonomous agents. To support this shift, organizations are investing in people who can design and run AI-powered sales experiences not just configure systems. The new Microsoft Certified: Dynamics 365 Sales AI Consultant Associate Certification is built for today’s sellers who want to operate at the intersection of sales and AI. It focuses on how to design and deliver AI-powered sales solutions across the entire lead-to-cash lifecycle with a strong emphasis on: Copilot-driven productivity and insights AI-powered opportunity research and qualification Agent configuration and lifecycle management Secure, scalable automation grounded in responsible AI To earn the certification, you’ll need to pass Exam AB-210: Accelerating Sales Pipelines with AI in Dynamics 365, currently in beta. Is this the right Certification for you? This Certification assesses your knowledge and skills on how to design, configure, and operationalize AI‑powered sales solutions by using Dynamics 365 Sales, Microsoft Copilot in Dynamics 365 Sales, and sales agents across the lead‑to‑cash lifecycle. As a candidate for this Certification, you’re evaluated on your understanding of how business requirements can be reflected in seller workflows that use agents, conversational intelligence, predictive insights, guided automation, and secure app‑based access, rather than relying solely on manual configuration. This Certification represents a fundamental shift from configuring sales systems to designing AI‑enhanced seller experiences, reflecting how sales teams actually work today, alongside AI, Copilot, and autonomous agents, emphasizing: Agent configuration and lifecycle management. Copilot‑driven productivity and insight generation. AI‑powered opportunity research and qualification. Secure, scalable automation aligned with governance and responsible AI practices. As a candidate for this Certification, you should have knowledge of: Interpreting an organization’s sales processes and seller experience. Building and extending model-driven apps. Building Power Automate cloud flows. Ready to prove your skills? Take advantage of the discounted beta exam offer. The first 300 people who take Exam AB-210 (beta) on or before May 27, 2026, can get 80% off. To receive the discount, when you register for the exam and are prompted for payment, use AB210LMBaking. This is not a private access code. The seats are offered on a first-come, first-served basis. As noted, you must take the exam on or before May 27, 2026. Please note that this discount is not available in Turkey, Pakistan, India, or China. How to prepare Review the Exam AB-210 (beta) page for exam registration and other details. The Exam AB-210 study guide explores key topics covered in the exam. Connect with Microsoft Training Services Partners in your area for in-person offerings. Need other preparation ideas? Check out Just How Does One Prepare for Beta Exams? Ready to get started? You can take Certification exams online, from your home or office. Get the details in Online proctored exams: What to expect and how to prepare. Remember, the number of spots is limited to the first 300 candidates on or before May 27, 2026. Beta exam rescoring begins when the exam goes live, with final results released approximately 10 days later. For more details, read Creating high-quality exams: The path from beta to live. Stay tuned for general availability of this Certification in July 2026. Additional information For more AI business solution Certification updates, read our recent blog post, The AI job boom continues: Build the skills that move business forward. Follow our credentials news on The Skills Hub Blog as we roll out additional new Certifications in May, June, and July 2026. Join our Microsoft Worldwide Learning SME Group for Credentials on LinkedIn for beta exam alerts and opportunities to help shape future Microsoft learning and assessments. If you’d like to learn more about Microsoft Credentials, visit AI Skills Navigator.
