Forum Discussion
Unable to access https://cdx.transform.microsoft.com
Hello
I have an organization that is a valid TSP. They want to access and use https://cdx.transform.microsoft.com/
but they are presented with the error message:
Not Authorized
Oops! It looks like you do not have permissions to access this page.
We looked but we couldn't find your login [email address] associated to a Microsoft partner organization.
How do they fix this? Who provides access?
Regards
Chintan Patel
I found a solution for both my own tenant and a customer of mine that is ISV. So 2x Partner Center.
Microsofts FAQ actually mentions this issue:How to fix partner "Not Authorized" error when accessing site?
Partner user/organization consent to the "Modern Workplace Tools" and "Modern Workplace Tools (service)" applications is required.But since the Modern Workplace Tools app gets approved by an admin the first time a customer/tenant tries to visit MDX (given the user has permissions) - it leaves the service application without admin consent.
The Solution:
Go into Entra ID > Enterprise applications > "Filter for: All applications (if not found at first)".
Locate both apps and ensure they have been given admin consent. For my self and our customer, the service app was missing admin consent.
17 Replies
We are facing this exact issue (both our self and an ISV we are helping).
The ISV has opened a support ticket with Partner Center support team and MDX support team. None of them has been able to resolve it yet.I found a solution for both my own tenant and a customer of mine that is ISV. So 2x Partner Center.
Microsofts FAQ actually mentions this issue:How to fix partner "Not Authorized" error when accessing site?
Partner user/organization consent to the "Modern Workplace Tools" and "Modern Workplace Tools (service)" applications is required.But since the Modern Workplace Tools app gets approved by an admin the first time a customer/tenant tries to visit MDX (given the user has permissions) - it leaves the service application without admin consent.
The Solution:
Go into Entra ID > Enterprise applications > "Filter for: All applications (if not found at first)".
Locate both apps and ensure they have been given admin consent. For my self and our customer, the service app was missing admin consent.- JillArmourMicrosoft
Community Manager
Chris_toffer0707 thank you for posting your solution! 🤩
I’ve send you a DM.
Hi All,
I am also facing the similar problem while accessing the https://cdx.transform.microsoft.com.
Could you please help with the resolution for this issue.
Many Thanks
Darsh
- JillArmourMicrosoft
Please submit a support ticket to move forward! Thank you!
How to log a Microsoft support ticket without a partner account | Microsoft Community Hub
I can't even open that link you provided. Not authorized. It would be highly inappropriate to log this ticket in somebody else's tenant where I have access.
Had to enforce MFA, allow cookies, then it gave me the link to provide consent to user permissions required by CDX. Let me know if you are still facing issues.
I had the same Error and in my case I just allowed 3rd Party Cookies in Chrome and it worked. In Edge it seems Edge itself allows these sort of cookies without explicitly adding them.
All other Admin pages in Office 365 / Microsoft 365 are working properly without that setting, except of cdx.transform.microsoft.com
I now allow 3rd party cookies from "microsoft.com" in Chrome and it works like a charm
- You might want to open a ticket on https://cdx.transform.microsoft.com/submit-request. They provided us instructions how to consent the application as Entra admin and user and that's how we got our access working.
I can't even open that link you provided. Not authorized. It would be highly inappropriate to log this ticket in somebody else's tenant where I have access.
- JillArmourMicrosoft
Have you submitted a support ticket or are you not able to get to that point?
