Recent Discussions
Accelerate SAP on Azure Success with FY26 Partner Investments
As we kick off FY26, Microsoft is deepening its commitment to SAP partners with enhanced investments and streamlined offers designed to support SAP migrations to Azure. Whether you're guiding customers through ECC modernization, deploying SAP Cloud ERP (RISE and Grow), or scaling SAP Business Suite in the midmarket, these new incentives are built to help you deliver faster time-to-value and stronger customer outcomes. Partners can take advantage of expanded funding for pre-sales engagements, technical enablement, and delivery support through programs like Azure Accelerate and the Cloud Accelerate Factory. These resources are designed to simplify execution, reduce delivery costs, and unlock new growth opportunities. To learn more about what’s available and how to activate these offers, we invite you to watch the recording of the “Migrate SAP on Azure: FY26 Partner Incentives & Offers” webcast. Let’s make FY26 a breakthrough year for SAP on Azure!SAP Business Suite Acceleration Program with Microsoft Cloud
Accelerate Growth. Empower Innovation. Partner with Confidence. SAP and Microsoft have joined forces to launch the SAP Business Suite Acceleration Program with Microsoft Cloud—an end-to-end initiative designed to help partners deliver faster time-to-value, AI-powered innovation, and seamless cloud transformation for customers. Why Join the Program? Faster Time-to-Value Benefit from seamless integrations and connected processes across SAP and Microsoft - including Microsoft Teams, Azure AI, and Microsoft 365 Copilot Partner Expertise Joint Microsoft and SAP-enabled partner ecosystem that brings critical market insights, industry-specific expertise, and deep customer knowledge to drive faster adoption Built-in AI AI Innovations delivered by SAP and Microsoft unlock business insights you can act on boosting productivity and collaboration across business functions Secure and Reliable Deliver enterprise-grade security with advanced encryption, identity management, and real-time threat detection—so your customers can scale with confidence. Simplified Operations Streamline implementations and reduce friction in workload migrations with intuitive system interactions and simplified processes. Partner Benefits Joint Go-to-Market Framework: Our unified go-to-market strategy aligns SAP, Microsoft, and SI partners around a shared vision and objectives. This ensures successful outcomes for all stakeholders involved. Partner Marketing as a Service (PMaaS): Benefit from joint marketing support by Microsoft and SAP, including account planning, content, and joint demand generation. Financial Incentives: Gain access to complementary incentives from Microsoft and SAP to help accelerate sales and implementations. Partner Success: Simplify complexities to enhance operational efficiency, ensuring seamless transitions and intuitive interactions for customer success Availability The program is currently available in the U.S., with expansion to the EU, Asia, Australia, and New Zealand later this year. Select SAP Cloud ERP packages are now available via the Microsoft Azure Marketplace.Join the Fabric Partner Community for this Week's Fabric Engineering Connection calls!
Are you a Microsoft partner that is interested in data and analytics? Be sure to join us for the next Fabric Engineering Connection calls! 🎉 Miguel Llopis and Mark Kromer will be providing a recap of the Data Factory Announcements made during FabCon Europe, followed by Ambika J. presenting on Data Recovery Features in Fabric DW. The Americas & EMEA call will take place Wednesday, October 1, from 8-9 am PT and the APAC call is Thursday, October 2, from 1-2 am UTC/Wednesday, October 1, from 5-6 pm PT. This is your opportunity to learn more, ask questions, and provide feedback. To join the call, you must be a member of the Fabric Partner Community Teams channel. To join, complete the participation form at https://aka.ms/JoinFabricPartnerCommunity. We look forward to seeing you later this week!
Cannot sync Country when connecting greenfields D365 BC <-> Dataverse (and onto D365 Sales)
Hey, sorry for the very newbie question, but everyone has to start somewhere! I get this cryptic incantation when trying to connect an essentially greenfields D365 BC (a small bit of progress through assisted setup) and a similarly vanilla D365 Sales instance, using the very latest updates on 2025 wave 2 (like I've applied this weeks coming update and any and all of the background app updates etc afaik is totally up-to-date at 28 Sep 2025 - maybe this is new and because we're living bleeding edge, may possibly be a heads up for someone out there, I really dont know. Cannot sync Country when connecting greenfields D365 BC <-> Dataverse (and onto D365 Sales) - Business Process Error: Choice member name to[o] long. dyn365bc_countryregionaddressformat_v2_0.City_x002B_County_x002B_Post_x0020_Code_x0020__x0028_no_x0020_commax0029 When performing the Dataverse connection and trying to enable all of the available fields, the above error message appears, and no matter what the dropdown is set to, the choice in the error doesn't seem to change, in PowerApps, in Choices, is no entries for 'dyn365bc_country' (but plenty of others), has been setting up for a day and a half half sync'ed, country not published nor trying, but seemingly leaving some of the rest in limbo. I asked CoPilot, ChatGPT et al and poked around without coming up with anything, didnt pass the google test, thought maybe an MS Call, but we try not to take the mickey and at least try first
NEW! Microsoft 365 Customer Self-Serve Template for CSP partners
We’re excited to share the Microsoft 365 Customer Self-Serve Template to support your self-serve capabilities and insights for optimizing the commerce experience. Today, online buying is the norm, and customers are increasingly looking for one-stop shopping with a self-serve experience that’s fast, convenient, and on demand. The Customer Self-Serve Template gives you the tools to offer a seamless self-serve experience, streamlining the customer journey. Whether you leverage the content for new customer acquisition or for customer expansion, this quick-start guide will help you optimize the customer purchasing and provisioning process. With your self-serve capabilities in place, customers can easily choose, pay for, and auto-provision users on Microsoft 365 without manual partner interaction. Download the Customer Self-Serve Template to get started
Microsoft In a Day (XIAD) Partner Events Program - Train the Trainer Events
We invite you to attend an upcoming Train the Trainer session for Microsoft Partners to learn more about the Microsoft In a Day (XIAD) Partner Events Program and how to lead workshops that empower customers to use and adopt Microsoft products. Our Train the Trainer events are designed to provide you with the knowledge and tools necessary to deliver successful Microsoft In a Day (XIAD) sessions. ✨ Why Attend? Hands-On Experience: Participate in labs and demos just like customers will. Expert Guidance: Learn from experienced trainers and get your questions answered. Comprehensive Resources: Access all the content and support you need to succeed. 📅 Upcoming Events: Agent in a Day Discover the basics of building agents with Microsoft Copilot Studio, including generative AI orchestration and integrating external data sources. Friday October 24, 2025 09:00-17:00 (GMT+2) Central European Time Zone Register Friday November 7, 2025 09:00-17:00 (GMT-6) Central Time Zone Register App in a Day Explore the fundamentals of building apps with Microsoft Power Apps, including creating custom business applications without writing code. More dates coming soon! Currently available on-demand. Inquire at xiadevents@microsoft.com Automation in a Day Explore automation solutions with Power Automate, including creating workflows and automating business processes. Friday November 21, 2025 09:00-17:00 (GMT-6) Central Time Zone Register Once registered, look for your registration confirmation email from notification@msftevents.microsoft.com that contains your unique Teams meeting link to join the virtual event. Be sure to check spam and junk folders, and mark as a safe sender. If you are unable to locate your registration confirmation, email pappspartnerevents@microsoft.com. We look forward to seeing you at an upcoming event! Partner with us! Are you a Microsoft Partner interested in the opportunity to join the program and deliver Microsoft In a Day (XIAD) events? 🔍 Learn more about the program and review partner eligibility criteria: https://aka.ms/xiadpartneropportunity. 📧 Contact the XIAD Program team: xiadevents@microsoft.com 🚀 Get started today: https://aka.ms/XIADGetStarted 📤 Submit requests to deliver events: https://aka.ms/xIAD/PartnerEventsWebinars zu Microsoft Produkten und Services für Partner im DACH Raum
Werte Partner wir haben durch unsere neue DACH (Deutschland, Austria, Schweiz) Organisation jetzt auch die Webinars im Angebot, welche zuvor Austria oder Deutschland im Fokus hatten. Beide Serien werden in Deutsch durchgeführt, aufgezeichnet und mit einem Download Link für die Slides versehen. Dies sind wie folgt: P-Fast Event Serie (Deutsch) Das Format dieser einstündigen Webcast Serie hält sich genauso lange, da auf Basis einer fixen Folienstruktur 3 Produkte zu je rund 15 Minuten präsentiert werden. Der Fokus liegt auf aktuellen Microsoft (Business)-Produkten die so zeitnah wie möglich vorgestellt werden. Für jedes Produkt erhält man einen kurzen Überblick, die USPs, Preise (sofern das Produkt schon verfügbar ist), sowie weiterführende Links. http://aka.ms/P-Fast Aktuelles und Highlights von Business Applications Series (Deutsch) Wir freuen uns sehr, Sie zu einer exklusiven Präsentation einzuladen, in der wir die Neuigkeiten zu Microsoft Business Applications vorstellen. Unser Ziel: Die neusten Informationen zum Thema Microsoft Business Applications teilen Ihnen Zeit sparen Zusätzliche Ressourcen und Informationen zu jedem Thema zur Verfügung zu stellen Aktuelles und Highlights von Business Applications Series – Cloud Champion AdminAnnouncing the new and reimagined Microsoft Marketplace
Today, Microsoft launched the reimagined Microsoft Marketplace—your trusted destination for cloud solutions, AI apps, and agents. By unifying AppSource and Azure Marketplace, the new experience accelerates business transformation for customers and unlocks fresh growth opportunities for partners. The Microsoft Marketplace is now a single place to discover, try, buy, and deploy cloud-based innovations. Learn how these updates can help you expand your reach, differentiate your solutions, and deliver trusted outcomes by reading this blog.Deployments calculation for Modern Work
Deployments score is calculated by dividing the Active usage values by the Qualified usage values and multiplying by 100 - this result must be greater than or equal to 40 percent, in order for achieving points required for membership qualification, If the results are less than 40 percent, then the customer in question will not meet the basic requirements, and no points are given. As of now, the Active usage value is the number of licenses available on a tenant, and not the actual amount of active users with a valid license assigned. Customers often have licenses with yearly commitment and also have an overage of MS 365 licenses, due to employee hirings and layoffs. This means that the calculated usage percentage if mostly lower than the real life percentages and can never reach 100%. If a customer has a negative development in employee count during the year, it can result in a declining usage score, negatively affecting the points required for the Partners membership eligibility. This even if the actual usage percentage in the customer's end is increasing. We think that the calculation for Deployment score should be changed to reflect the number of acutal active and licensed users (like the Active usage value) , and not be based on the number of licenses available on the tenant.NEWSLETTER: Nonprofit Partner Community Update | October 2025
We’re excited to announce the release of the October 2025 edition of the Nonprofit Partner Community Update! Download the Nonprofit Partner Community Update | October 2025! This month’s publication is packed with new resources, program announcements, and partner enablement opportunities designed to support your success in the nonprofit sector. 🔍 What’s Inside: FY26 Nonprofit Partner Kickoff Resources – including session recordings, decks, and a feedback survey. Partner Readiness & Demand Generation Programs – six Microsoft Elevate initiatives to accelerate awareness and growth. Campaign-in-a-Box – ready-to-use marketing assets for nonprofit outreach. Updated Nonprofit Partner Readiness Site – now featuring simplified navigation and new AI-powered solution plays. Partner Marketing-as-a-Service (PMaaS) and Event Co-Marketing Programs – to help amplify your impact. New Nonprofit Events Site – a centralized hub for discovering free virtual and in-person events. New Nonprofit Validation Partner – Microsoft has partnered with Goodstack to streamline eligibility verification. Featured Customer Success Story & Resource Materials – real-world examples of nonprofit transformation with resources to replicate your own success. 📄 Read more ...
Pending Oct 1 Direct Bill requirement changes.
Has anyone figured out a way to move Azure Plan subscriptions from Direct CSP to Indirect CSP without incurring customer downtime? Microsofts stance on this is absurd. Move and rebuild resources in a new Azure Plan subscription because technically Microsoft cannot reassign billing and they cornered all their new as of last year direct bill partners into tripling their revenue in 5 months with their May 2025 announcement. (300k to 1M) My clients have resources deployed that are supported but discontinued for new deployments and have global resources that cannot be subscription moved. None of this work was planned in their development budgets. I'm supposed to give them an extended, unplanned downtime so that their subscriptions are not locked due to these new Direct bill requirements. Every part of this move requires downtime in operations that was not requested by my customers. They will not look at the business continuity outage Microsoft is causing them favorably. Has anyone made any headway towards a reasonable solution to the problem. Thanks Derek Licciardi
Legal-entities and sub-units in Microsoft Partner Center terms
Hi, I represent several partners with Microsoft, and we are fast growing. In our enterprise, we do as several others, we move around locations, merge them, and restructure to improve efficiency and quality. Recently Microsoft also notified us to update and improve several of our MPN/CSP identifiers with updated information, which resulted in this post about missing features and hidden Microsoft data not available in Partner Center. Starting out as a partner, you add your company in Partner Center, creating your PGA and first PLA account. Your PGA now refers to your legal entity, and your PLA is now a sub-unit under your PGA. So far so good (for a CSP business, you have your PGA be the MPN id and your PLA the CSP id). As time goes by, your business grows and you start buying other MS partner companies. In comes account merge in partner center to the rescue. This will merge your MPN (not CSP, I know, atleast not in terms of your GDAP or customer relationships, but everything else), so that all your competencies, reports and information is updated accordingly. The company you have bought and merged now still has their CSP business, but reporting under your PGA. Both their original PGA and PLA accounts are now PLA under you PGA. So far this seems to be good, but now you are missing out on some data hidden internally in Microsoft, that is nowhere to be seen, and impossible to update: this original merged PGA still refers to the original legal-entity, and the PLA is still NOT connected to your PGA, but the original PGA, which is now a PLA under your PGA. So, something like, Your PGA --> The merged PGA (which is now a PLA) --> The merged PLA. Confused yet? Now, this merged company should at some point in time become something else, maybe a department or separate location of your company. Or maybe you even move that as a department or location below some other company you have in your enterprise portfolio. Now comes the headache of updating your CSP - PLA identifiers with correct legal information. There is currently nowhere you can read what PLA id-s are considered as legal entities, and nowhere your PLA says which legal entity they are connected to. Even filing this with MS partner support is a no-go, this information is hidden so far behind support/MCAIPP/CSP/direct/indirect/vetting/engineering/developers and god knows what, that it is currently not possible to update any of it. Not even getting to read the structure of the identifiers is possible. I hope Microsoft can understand this is a big compliance issue over time. How many tax forms or payout accounts do you need? How many are using the same legal info for the same tax forms? Regardless of being a direct or indirect partner, who should really receive the bill? Who ends up as the owner of the different agreements? (I know this usually works out one way or another, but how many hours could have been saved on partner support if this was not a headache?) We need to be able to see where each identifier is connected in terms of sub-units and legal-entities. Whether by self-service or MS partner support, we need to be able to provide updates on this structure. We need to be able to change any PLA between being a legal entity or a sub-unit, and telling which legal-entity owns the sub-unit or parent legal-entity. Different partners have different setups, we have an enterprise setup where one company fully owns all the others and plan to fully merge them within a single legal entity, but still owned by the enterprise. Others have separate companies working together sharing Microsoft competencies and benefits under one umbrella. Having a way to let Microsoft know about structural changes and having this information visible and correct in partner center is crucial when working as a partner over time. Bonus tip: Most countries, even Norway has officially available records on all companies registered, on official website or by official APIs - by looking up any company registration id, you can have the 100% accurate information for all legal entities, and all sub-units, we even give you the company registration id inside partner center for your benefit.
Tech Talks presents: Employee Self-Service Agent in Copilot Studio
Join us on Thursday, September 25th at 8am PT as Jolene Tam, Senior Product Marketing Manager, M365 & Copilot and Mohanraj Ganesan, Principal Product Manager, Microsoft present 'Employee Self-Service Agent in Copilot Studio'. Join us for an overview and demo of the Employee Self-Service Agent, your single front door for HR and IT support — streamlining how employees get information and get tasks done for their most common workplace scenarios. Jump start your HR and IT support with Employee Self-Service Agent, which works with your existing systems and agents, without users needing to navigate to other tools or apps. In this session, see how you can set up, configure, and extend the Employee Self-Service Agent in Copilot Studio. Reduce implementation time with pre-built connectors to knowledge sources and systems of record, along with accelerators for preconfigured workflows and topics. It’s also highly extensible via Copilot Studio to tailor the agent for your organizational needs. We hope to see you there! Call to Action: Click on the link to save the calendar invite: https://aka.ms/TechTalksInvite View past recordings (sign in required): https://aka.ms/TechTalksRecordingANNOUNCEMENT: Introducing Goodstack, new nonprofit validation partner
Microsoft has partnered with Goodstack, a third-party validation supplier, to verify the eligibility of nonprofit organizations, public libraries, and public museums. Eligibility criteria. The eligibility validation process is based on criteria provided by Microsoft and uses publicly available and locally relevant information, along with the details you submit during registration. Review eligibility criteria. Eligibility validation process. Goodstack will compare this information against Microsoft’s nonprofit eligibility requirements. As needed, Goodstack may reach out directly to agents or organizational contacts to request additional documentation to complete the validation process. Questions? The Microsoft Elevate support team is available to answer any questions about Goodstack and the eligibility validation process. Submit an inquiry.ATTENTION: This discussion board (Partner Support Offerings) is set to archive on October 1st, 2025
You will no longer have access to past posts or information. Please get what you need from this space in preparation and should you need new information on this program please visit: Microsoft Premier Support for Partners homepage. Thank you for being part of the community and following along in the Partner Support Offerings Discussion board. We truly appreciate your partnership and look forward to connecting with you via our homepage link above. THANK YOU PARTNERS!
Join us 25 September for a special session: MSLE AI Bootcamps – FY26 Evolution
Hello TSPs! Join us on Thursday, 25 September at 7:30am PDT for a TSP Special Session. We'll deep dive into the FY26 evolution of the Microsoft Learn for Educators (MSLE) AI Bootcamp delivery materials including social media strategy and customer-facing bootcamp materials. Download the .ics file for Teams meeting details and the link to join. Looking forward to seeing everyone who is interested in delivering the updated MSLE AI Bootcamps!Updated Sep 23: SOLVED (partial): Issue with Achievement Code Creation
September 23 Update: the vast majority of partners have reported that they have regained access to achievement codes. However, based on some of the comments in this thread not everyone has seen a fix. First, please follow the steps regarding the hard refresh below. We have had some partners that said they still couldn't access codes after the fix and when we had them follow the refresh steps all was good again. If that still hasn't fixed the problem, I recommend creating a new admin account on Learn. You can find the documents for that here. Once you complete the process it takes about a day for the admin account to be provisioned. I know it's a workaround, but you should regain access quicker than if we wait for a fix on the old accounts. At the same time, I do want to report to the team those accounts that still cannot access so they can determine the root cause. Please send me a direct message (click on my name / icon from any post) and let me know the email address that you are using for Learn admin that still does not have access and approximately how long you've been using that admin account. I want to understand if this remaining issue is weighted toward newer users or those that have been leveraging achievement codes for a long time. Thank you. ____________ September 11 Update #2 : we have confirmed the reappearance of the achievement code button in handful of partner accounts. We are optimistic that this has been applied to all partner accounts but still want to gather data before we claim a total fix. Please check to see if your account has regained access to the achievement code button If you still do not see it, please try these steps Close all browser windows Open a new browser and go to https://learn.microsoft.com Sign in using your Outlook.com Class Administrator account Navigate to a course or learning path detail page Perform a hard refresh (Ctrl + F5) If it still does not work, please add a reply to this thread so that we can continue to evaluate any access gaps. September 11 Update: it is apparent that this achievement code outage is now impacting most, if not all, Training Services Partners. The engineering team is working to identify where and how the issue grew so that we can properly plan a fix. Based on my knowledge of the situation this is a fix that will come in days, not hours. I will continue to update this thread each business day until we get all achievement codes back online. September 5 Update: Engineering is progressing on a fix. The soonest we would see proper functionality is end of next week (around the 12th). I will provide an additional update then. August 27 Update: Engineering is working on this and the right people are involved. Not to get too into the weeds, but it's a database migration issue across two distinct teams. They understand the urgency, and I'll bring you more updates as soon as I receive them. August 14 Update: The issue has been identified. I do not yet have a time to resolution to share but will update here when I know more. August 8 Update: We are aware there is an issue with newly onboarded partners attempting to access achievement codes for the first time. We are working on the issue but do not currently have timing on a solution. I will update here when more information becomes available. Thanks.[Discontinued] New MCT Category: End User Qualification - Now Available to TSPs
September 22, 2025 update: After careful review of application trends and evaluating how the End User MCT tier fits into our broader program strategy, we’ve decided to discontinue the tier. The demand has been significantly lower than anticipated, and the offering no longer aligns with the direction we’re taking the MCT program moving forward. A formal announcement will be posted in the MCT Lounge on September 22, providing additional context and outlining next steps. Thanks again for your understanding and ongoing support. Original message: Hi all, Our MCT team has launched a pilot program for a new MCT category called End User Qualification. This is in response to feedback we've received regarding the reduced level of technical skills required to teach our Copilot end user courses. This new status provides an easier path for trainers who are not currently MCTs to meet the requirements to deliver select Copilot courses. This has no impact on current MCTs. Trainers who have completed the AI-900 certification as well as the Instructional Skills Certificate Provider (ISCP) program are permitted to apply, but must be working for a TSP to qualify. Once accepted, the End User Qualification MCTs will be permitted to teach the following: AI-3017, AI-3025, MS-4004, MS-4005, MS-4008, MS-4012, MS-4018, MS-4019, and MS-4023. Deadline for completing End User Qualification onboarding is April 30, 2025. For more information, please see the attached FAQ. Please let me know if you have any questions.[Microsoft Partner Center] Cannot access Collaborate Feedback ID
Could you please help us to check error message in Collaborate Feedback page. Error: Due to recent changes in our security and access policies, some content or functionality may be unavailable to certain users. For additional support, please create a ticket with Partner Center and reference Message Code: 715-123220. https://support.serviceshub.microsoft.com/supportforbusiness/onboarding?origin=/supportforbusiness/create After Create New id successfully, and then we cannot access the ID anymore.
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