Microsoft's Verification and Support System
Microsoft's verification and support system is absolutely appalling. Despite providing every piece of required information for my company, their system continues to reject my verification attempts. I've gone above and beyond by paying extra to create additional email accounts in the format email address removed for privacy reasons. I've submitted QR-coded invoices officially verified by government authorities. Our WHOIS data is current and accurate. My name matches perfectly across all documentation and our DUNS number is correct. Yet, I keep receiving the same frustrating response: "This is because the primary contact details did not match." When I reach out through their official support channels, it takes them five days just to respond. It's been two months now, and I'm still waiting for approval just to register. It's absurd that such a large company maintains such a disastrous system. All they need to do is verify real users directly without relying on AI algorithms. They're so focused on automating everything with artificial intelligence that they've created a dysfunctional process. Despite all their technology, humans still remain superior at handling these verification tasks, yet Microsoft seems determined to automate a process they haven't properly designed.Join the Fabric Partner Community for this Week's Fabric Engineering Connection calls!
Are you a Microsoft partner that is interested in data and analytics? Be sure to join us for this week's Fabric Engineering Connection call, now offered at two different times! 🎉 This week's Fabric Engineering Connection calls will include a Real-Time Intelligence update from Ajeta Singhal and presentation from Jeroen (Jay) ter Heerdt on Visual Calculations. The Americas/EMEA Fabric Engineering Connection call will take place Wednesday, May 7, from 8-9 am PDT. The APAC Fabric Engineering Connection call will take place Thursday, May 8, from 1-2 am UTC/Wednesday, May 7, from 5-6 pm PDT. This is your opportunity to learn more, ask questions, and provide feedback. To join the call, you must be a member of the Fabric Partner Community Teams channel. To join, complete the participation form at https://aka.ms/JoinFabricPartnerCommunity. We can't wait to see you later this week!Microsoft Dragon Copilot launching today, May 1, for US partners
Exciting news! Microsoft Dragon Copilot, our AI-powered assistant for clinical workflows, is available in the US as of today, May 1, and will be available on June 1, 2025 in Canada, with the exception of Quebec. Dragon Copilot will be generally available in Canadian province of Quebec, the U.K., Germany, France, and the Netherlands in the coming months. Dragon Copilot enhances clinical workflows with advanced AI for streamlining documentation, surfacing information, and automating tasks for improved efficiency, satisfaction, and patient care. Discover Dragon Copilot and start delivering more value to healthcare customers. Get started!Partner Blog | Copilot+ PCs enhance AI with new features for improved productivity and creativity
In less than 12 months, our device, silicon, and channel partners have driven hardware and software innovation with Copilot+ PCs—fast, intelligent Windows PCs built for the era of AI. Today marks another significant milestone in the evolution of this category with the availability of new AI experiences on Copilot+ PCs that are designed to spark creativity and streamline productivity. Across the industry, there is widespread alignment that AI is empowering users to transform the technology ecosystem. When I speak with partners around the world, the conversation often turns to how we can clearly demonstrate the value of AI on the device. With today’s announcements, we’re doing just that. Copilot+ PCs now offer AI experiences like Recall (preview), Click to Do (preview), and Improved Windows Search. Continue reading herePartner Blog | What's new for Microsoft partners: April 2025 edition
We value partner feedback and celebrate the range of perspectives within our community as we continue to enhance the Microsoft AI Cloud Partner Program. Our second blog of 2025 provides expert insights, updated learning resources, and recent benefits from the last four months to support your development. Announcements Microsoft at 50: the journey and future of the partner ecosystem As we celebrate Microsoft’s 50th anniversary in April, our annual State of the Partner Ecosystem blog was a great opportunity to reflect on the incredible journey we’ve shared with our partners, employees, and customers. Celebrate with us! Watch this video from Judson Althoff, Executive Vice President and Chief Commercial Officer, Microsoft. Join the Microsoft AI Skills Fest for 50 days of learning and discovery starting April 8! Gain skills that will empower you and your team to build innovative AI solutions with Microsoft’s apps and services. Download the Microsoft 50th Anniversary Social Toolkit. See the full list of partner quotes on the Microsoft 50th Anniversary celebration site. Upcoming API changes for Microsoft partners: what you need to know Security and compliance are vital to maintaining trust and enhancing business efficiency. Our recent blog outlines several significant updates to application programming interfaces (APIs) that Microsoft partners will need to implement over the coming months to ensure compliance and avoid disruptions in business operations. These changes include updates to billing frequency scheduling, Partner of Record (POR) assignment, CSP billing reconciliation APIs, Partner Center pricelist upgrades, and the deprecation of Azure AD graph tokens. Additionally, the blog emphasizes the importance of multi-factor authentication (MFA) and upcoming changes to Microsoft Customer Agreement (MCA) attestation methods. Continue reading herePartner Blog | Unleash the potential of Microsoft 365 Copilot with agent
Whether you’re a sales manager, writer, developer, or project manager, Microsoft 365 Copilot is built to help you get more done. In just a few years, generative AI capabilities have evolved rapidly to help organizations solve problems and work faster, including a recent addition to Copilot capabilities––agents. Imagine this: you’re a CFO tasked with improving your organization’s financial processes, many of which are done manually, slowing down your team’s outputs and resulting in inefficiencies. Enter Copilot. You can use Copilot to analyze financial data with Python and help with intelligent sales forecasting. Or, if you’re looking for trends in your financial data, you could use Copilot to query data for deeper insights, look for patterns, and make smarter financial decisions. Copilot is already an essential productivity tool transforming business processes —and now you can further enhance your business transformation by creating and training agents on your data. These agents can respond to queries, surface outstanding invoices, send payment reminders, and more––leading to faster problem solving and improved ROI. Additionally, we’ve launched Copilot Chat—an offering that integrates pay-as-you-go agents with our existing free and secure chat. This makes it easier than ever to access agent-powered AI directly in the chat, streamlining your workflows. Continue reading here
